Your after hour charges was on call for. I'm not happy at all. I was been cheated. I tried to go on line before drop off but I don't know what went wrong. And I was charged. I used the truck for only four hours. You need to change your after hour. Penske doesn't charge that. I will not use Uhaul ever again.ISLAMIAT A.
Customer Reviews for U-Haul Moving & Storage of College Park
Pour nous contacter
College Park, GA 30349
(Between Starship and Title Max)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Kimberly B. | Expérience générale
Le client n'a pas laissé de commentaire.BRANDON S.
Le client n'a pas laissé de commentaire.TAQUIERA S.
Le client n'a pas laissé de commentaire.Rodney S.
Staff was not helpful and was very condescending in addition to not doing their jobMarnell C.
Im missing a tvRalph B. | Expérience générale
Le client n'a pas laissé de commentaire.CHRISTOPHER W.
the gentleman that help me to get unhook and was very polite in getting my recite and he took care of the unhooking and the inspection off the trailer.PAUL H.
Le client n'a pas laissé de commentaire.DAVID J.
Le client n'a pas laissé de commentaire.TISHA J.
Le client n'a pas laissé de commentaire.CRAIG C.
Le client n'a pas laissé de commentaire.Valerie H.
I attempted to use services at this location previously, and I was happy with the services and equipment. However, after returning I must convey the service, on yesterday was horrible and insulting. The front office person, who wore a name tag as (Owner) was very rude and confrontational to my surprise. I must say I believe, had I said anything outside what he expected of me he would not have rented me the truck ðŸšš. He placed me in a compromising situation as he was well aware that I was depending renting the truck, because I needed it. Most of people that rely on U-haul rentals also, rely on ðŸ' good customer relations service to come along with it (paralleled). The gentleman that check me in treated total unwelcomed, and was totally unapologetic. At the return of the truck ðŸšš, I was met a a guy who also was non caring in terms of whether how or if I would be returning simply,"We're closing I have a wife". He did however, after making rounds came back to ok ok I'll check you in he also, wore a (Owners badge)??? Seems like there are several owners, neither of which can offer a pleasant experience, nor overall Great customer service. "I personally will never ever visit this location for anything" (I'd hire someone off Craigslist,first). Horrible!!!CHARLES R.
Le client n'a pas laissé de commentaire.Breanna Z. | Expérience générale
Le client n'a pas laissé de commentaire.ARMAND C.
When customers make reservations for trucks and equipment when the customer come to get it equipment and truck should be available for customers bad experience no i would not recommend there was so much confusionJO ANNE L.
Le client n'a pas laissé de commentaire.CAROLYN G.
Very pleaseSheraldine W. | Premières impressions
Them folks tried to over charge me .. they tripping . I wouldn't ever go to Themis uhaul again and I'm telling all my people not to come there.Joya F.
I like when customer service help me out when I was in need and the way how they handle business is awesome looking forward to doing more business with your in the future sincere FranklinDERONTA F.
Le client n'a pas laissé de commentaire.LANCHANDO P.
Always give the customer a printed receipt, even if it will be e/mailed. I asked for a printed receipt and the counter agent said "I'll e/mail it to you".LARRY S.
Le client n'a pas laissé de commentaire.WILLIAM J.
Le client n'a pas laissé de commentaire.STEVEN M.
Le client n'a pas laissé de commentaire.TUNISHIA D.
Le client n'a pas laissé de commentaire.ROMEO S.
Le client n'a pas laissé de commentaire.LYNN P.
Le client n'a pas laissé de commentaire.ROWAN B.
Le client n'a pas laissé de commentaire.SEBASTIAN F.
I normally don't have a issue with this location but this time I do bc the amount on my receipt and the amount that was submitted are two different amount. My bank didn't add no fee it's only gonna reflect what was sent. SmhShawn B.
Le client n'a pas laissé de commentaire.Lonnie J.
Le client n'a pas laissé de commentaire.MICHAEL E.
Give a discount if the gas is over what is required.LARRY S.
Le client n'a pas laissé de commentaire.CLARENCE B.
Le client n'a pas laissé de commentaire.NORMA G.
Unfriendly personnel ...Gunnar T.
Customer services was awesome from beginning to end.MONIQUE H.
The people are rude there and a waist of time honestly i wouldnt recommend anyone going there the lady at front desk act if she owns the place bad attuide nose snured up and rushing people it shouldn't be that way uhaul is a place of business not a place for attuide and extra shit she clocked my truxk in extened the time and i still didnt get a refund how tf i go 14 miles in 3mins ?? LolDENGARIUS B.
Le client n'a pas laissé de commentaire.JAMES M.
Was completely over charged for mileage I did not use.KIMBERLYNN P.
Nothing because my experience with you was very good and the young man was very helpful and thank you for everythingSTEPHANIE B.
They wasn't welling to help me as much with my moving situation.QUINTON T.
Im thankful for the helpOSCAR H.
Le client n'a pas laissé de commentaire.ANERIA J.
Complete the paper work faster.Lonnie J.
Great experienceEric B. | Online Move In
Had a great quick and easy overall experience and would definitely recommend a family member and friend!DEVIN O.
Le client n'a pas laissé de commentaire.KELLEICE P.
Le client n'a pas laissé de commentaire.DEANNA G.
Thank you uhaul I could have not moved with out youSTANTON E.
Mr. Tyrone Johnson needs to be more friendly and smile behind the mask. More friendly workersNANCY R.
Customer service needs to be more friendly.GINA B.
The only issue was spending almost 200 dollar for gas.ROBERT B.
Great deal!!!!CARLOS A.
This comment is for the Washington rd location located in Atlanta ga. I had booked my uhaul online and the lady at the front desk said that they were nun available even tho the location had the truck that i booked , and I thought this was so unprofessionalKA'SHAWN R.
Le client n'a pas laissé de commentaire.CARL B.
Le client n'a pas laissé de commentaire.EDITH M.
Le client n'a pas laissé de commentaire.BARRY B.
Le client n'a pas laissé de commentaire.James D.
The staff was very professional' ThanksWAKEYA B.
Your company ROB me.KEDEAN N.
Le client n'a pas laissé de commentaire.ANGELA S.
The only thing I can say for now you'll are doing the right thing good customer service that's what customer are looking for I will let my friends about your location thank you.ANTONY P.
The service that I Mr Joseph received was very disrespectful and after I contacted the corporate office nothing was done about these actions of inappropriate behavior from the general manager and a few of his employees and that after I Mr. Joseph return clean and paid in full equipment I tried to book a reuse of the equipment and he himself refused to help me....MICHAEL J.
Le client n'a pas laissé de commentaire.CANDICE T.
This site was nice and clean. The service was the best. Thanks for your help today!!!PHILIP W.
Stay open a little longerWARNELL W.
The prior U-Haul location's truck did not have A/C, delaying my trip by two hours, as this was not discovered until I was on the road. They Ubered me to this location (employee Joshua paid for the Uber with his own money. Kudos to him!!!).CHARLES D.
Le client n'a pas laissé de commentaire.ALEXCIA G.
Le client n'a pas laissé de commentaire.Jeffrey R.
Check out and in experience was nothing short of amazing. Both gentlemen were accommodating and pleasant to deal with. Congratulations to the management of this location as you can tell they promote teamwork here.TROY R.
Le client n'a pas laissé de commentaire.cecil J.
Le client n'a pas laissé de commentaire.Jaknae H.
Best service in the worldRAYMOND B.
Le client n'a pas laissé de commentaire.TYRONE J.
These guys are always great! I use this location alot.FRANKLIN B.
I have no complaints everything was excellentLATASHA L.
Le client n'a pas laissé de commentaire.MARY S.
The equipment was not suitable for my project and the clerk would not exchange it for the correct equipment and give credit.JOSEPH J.
Very professional and business minded. Corona Virus Safety in place. Worked around schedule appointment for the next person in need. College Park, Ga., Old National Hwy Headquarters. I would recommend this location to a friend. Thank you Uhaul.KIRBY J.
Great customer service, quick and easy rental and returnMICHAEL F.
Nothing, everything went very well. The general manager at that location was very accommodating and very very helpful in helping me resolve a very frustrating issue at UHaul located at 3230 Washington Rd, East Point, Ga. 30344. This UHaul location need to be investigated.GERRALL L.
Great serviceEUREKA W.
Le client n'a pas laissé de commentaire.Christine S.
Le client n'a pas laissé de commentaire.Alisa J.
Le client n'a pas laissé de commentaire.MEHRET T.
Nobody at Uhaul actually completely fills out their forms. Without every person successfully putting the correct notes and information, it puts the customer at huge disadvantage.Cameryn J. | Premières impressions
the truck was clean and ran well but there was a broken glove box that was hanging otherwise excellent.GREGORY D.
Le client n'a pas laissé de commentaire.Jalisa D. | Premières impressions
Uhaul is famous for the first month free but I was charged for the first month eventhough I rented the truck. Even after appealing to the manager he refused to honor that policy, I will tell everyone I encounter DO NOT GO TO UHAUL ON OLD NATIONAL HIGHWAY BECAUSE THEY ARE NOT A REAL UHAUL. THEN FOR THE SURVEY TO SAY "SHERRIE YOU QUALIFY FOR A FREE MONTH" IS TOTALLY RIDICULOUS! THEY TOOK ADVANTAGE OF MY SITUATION AND I DON'T WANT ANYONE ELSE TO GO THROUGH THAT!!! STAY AWAY FROM UHAUL ON OLD NATIONAL HIGHWAY IN COLLEGE PARK GEORGIA!!!SHERRIE M. | Expérience générale
Le client n'a pas laissé de commentaire.Rocarllio L.
Le client n'a pas laissé de commentaire.ROBERT T.
The customer service was horrible. The staff was extremely rude especially the man with the long dreadsInari G.
Le client n'a pas laissé de commentaire.JOHNSON M.
Le client n'a pas laissé de commentaire.Sara N.
Teach the cashiers to be kind and welcoming. They act like they hate that you came in. They say welcome but their tone and attitude is not welcoming. I go there because they are one of only 2 locations near me that have what I need.CHERRYE B.
Le client n'a pas laissé de commentaire.Tomekia B.
Le client n'a pas laissé de commentaire.Eureka W.
Le client n'a pas laissé de commentaire.MARTIN J.
Le client n'a pas laissé de commentaire.LATOYA N.
Le client n'a pas laissé de commentaire.DEARICK G.
There was a slight issue checking in, but the CSR fixed it, but it delayed my checkout almost an hour.TIMOTHY E.
Thanks to ATL I wish I knew his name the guy that waited on me he was kind and very very professional answered all my questions and I really appreciate the entire Haul staff all the way to Mobile to Atlanta George be blessed and remember to always put safety first.LORETTA M.
Le client n'a pas laissé de commentaire.MIGUEL G.
Le client n'a pas laissé de commentaire.D'Vetta L. | Expérience générale
Le client n'a pas laissé de commentaire.Kaliea R. | Expérience générale
The woman who works there is a complete idiot and she has no idea what she's doing and she might as well be deaf because she doesn't listen at all. And why do I need to purchase a specific lock just to rent a unit and it's the most expensive one, this facility is a scam and you guys love taking advantage of people.Mia D. | Premières impressions
Le client n'a pas laissé de commentaire.HENRY W. | Expérience générale
Le client n'a pas laissé de commentaire.Kimberly D. | Expérience générale
VERY ATTENTIVE STAFF ALONG WITH VERY CLEAN FACILITY...THANK YOU!!!!kimberly z. | Expérience générale
Le client n'a pas laissé de commentaire.Everlene N. | Premières impressions
Le client n'a pas laissé de commentaire.Marquavious D. | Expérience générale
Le client n'a pas laissé de commentaire.Rodney F. | Expérience générale
I was so glad to have found them I realy.enjoyed doing business with themEtta S. | Expérience générale
Everything went so smooth I am still in awe and might I add gratefulMICHELLE C. | Premières impressions
Everyone went over and beyond to make sure that we got what we needed Thanks for your good service.GLENDA O. | Premières impressions
I'm very upset with the service I received from the old national location. Even with the COVID situation they didn't try to help with assistance with some of us who was infected by COVID. I was constantly harass even after I told them the truth and even tried to pay reduced payment to hold my storage. Every company out here has giving people assistance until they got back right from the COVID. Uhaul didn't care about the customer and sold my stuff even when I wanted to try pay something. I'm very upset I lost a lot things my Grandmother had before she pass this year in June.Taquarius T. | Expérience générale
Le client n'a pas laissé de commentaire.Earnestine D. | Expérience générale
Le client n'a pas laissé de commentaire.DEMETRIA D. | Expérience générale
Tyrone provided excellent service and was very patient throughout the whole transactionWillie A. | Premières impressions
Le client n'a pas laissé de commentaire.Shajuana C. | Expérience générale
Le client n'a pas laissé de commentaire.Kimberly J. | Premières impressions
Uhaul customer service was superb. The facility was nice and clean. The security measures in place assured me that my belongings would be safe. Convenient and close to home. Thank you Uhaul for your efficiency and taking out the guess work for my move and storage.Meriam D. | Expérience générale
I was very impressed by the service that I received from U-Haul!!! The staff was very professional and the Manager was especially helpful with the mov-in process, he showed me all around the facility, the bathrooms were clean and well lighted,I didn't have enough light in my unit and he provided me with more lighting. I've done business with a lot of storage facilities and this one gets a 5 star rating!PRISCILLA L. | Premières impressions
Only thing is its very pricey but overall, uhaul had great representatives at the store when I came in.Leslie H. | Premières impressions
Overall my experience was great. I had a little issue with gaining access to the facility, but after explaining my problem with the staff, they were able to clear all of the issues I had.KARIN G. | Expérience générale
My whole storage unit and everything im it had mold which required me to have to trash everything in there.Keith W. | Expérience générale
Excellent service à la clientèleMichael M. | Premières impressions
Le client n'a pas laissé de commentaire.DeAndra J. | Expérience générale
My items were exposed to moisture and subsequent damage. The door to the unit was faulty and did not have an adequate seal. When I informed the store, nothing was done.Veronica C. | Expérience générale
Le client n'a pas laissé de commentaire.VERONICA R. | Expérience générale
Le client n'a pas laissé de commentaire.Tiffani M. | Expérience générale
Le client n'a pas laissé de commentaire.denise r. | Expérience générale
Friendly and gret personalityconnie m. | Premières impressions
Le client n'a pas laissé de commentaire.CATHERINE P. | Expérience générale
Le client n'a pas laissé de commentaire.Brian Jamal J. | Expérience générale
Le client n'a pas laissé de commentaire.peggy delores t. | Premières impressions
Too Expensivenicole b. | Expérience générale
Le client n'a pas laissé de commentaire.Precious R. | Premières impressions
nice to have a smooth transaction during this trying timeKaren J. | Expérience générale
Le client n'a pas laissé de commentaire.Jalesa P. | Expérience générale
Tyrone is a great GM, I always enjoy catching up with him. He runs a tight ship M.R.RMIKE R. | Expérience générale
The guy them waited on me was very rude he didn't even speak and when I say rude I mean very rude plus a bad attitudeAmanda L. | Premières impressions
The customer service here was HORRIBLE. This location is by far the worst UHAUL place that I have ever been to.Jalesa P. | Premières impressions
Good peopleDavid G. | Premières impressions
Everyone was very friendly and always had a sile on their face.Vanessa W. | Expérience générale
Everybody did great and I had no problems.Janella S. | Premières impressions
This location I have used before I was pleased then I am pleased nowDonnetta J. | Premières impressions
Great people.Lecora B. | Expérience générale
Customer service was great, no issues.Joshua P. | Premières impressions
awesome service; no issuesamira b. | Premières impressions
I had a bad experience with the staff while having my belongings in storage. I would not recommend this particular location to anyone.Lauren M. | Expérience générale
Good service very calm, I was disappointed that I reserved a rental on Tuesday, but no one could find it, but they did have one I could get.Patria C. | Premières impressions
The lady working at the counter was very professional and helpful. It was a true pleasure to deal with herPetter G. | Expérience générale
A friendly place good customer servicetanee c. | Expérience générale
Tne staff at uhaul on old national highway was professional, articulate and very knowledgeable about the storage, rental trucks and equipment. The manager and his team were always nice.Sharron B. | Expérience générale
Id like to give a special thanks to Tyrone Thompson and the employees they were very professional and helpful i would recommend this Uhaul facility to everyone everything about it is tip topErskine L. | Expérience générale
ThankyouDIANE S. | Expérience générale
I was treated with care and concern as I was going through a difficult situation for which I will always be grateful.Lecora B. | Premières impressions
exceptional serviceFarlarieo P. | Expérience générale
BEST WISHES ALWAYS. It was great doing business with you all and THank you for your business. I used to pay 69 dollars each month for storage and was surprised my bills came up more than 400$sheryll c. | Expérience générale
It''s my first time to rent storage :above my expectations, price affordable, good customer service. Merci!Ibra M. | Expérience générale
Customer service is not good at this location.Santrella D. | Expérience générale
I needed extra hours to access storage,but other than everything else was KoolHenvick W. | Expérience générale
It was terrible. Costumer service was terrible. They talk you with no courtesy. And they don't explain to you thoroughly what your paying for and how there system works.Timothy M. | Premières impressions
Quincy really made my day at the I have been given the runaround on Peter Street about my storage unit which was canceled by an employee at Peter Street and my truck wasn't ready at the Campbellton RoMarie W. | Premières impressions
Great serviceKeshia P. | Premières impressions
N/ajerome g. | Expérience générale
Very helpful and friendly service and supportive staff. Mr Tyrone was awesome! !sandra b. | Premières impressions
Good serviceJeffREY B. | Premières impressions
Great Facility. Very organized and clean. Some employees are nicer than others which can only be controlled so much by a company, however it's clear that the manager runs a tight ship!Jonathan J. | Expérience générale
Will recommendSonja W. | Expérience générale
The .manager and his staff are very helpful and professional which means a lotRenee J. | Expérience générale
I had the most horrible experience dealing with this facility (ONH). PLEASE find another place to store your items. This facility is kept well, but the service and practices are unethical. Beware!!ALEYSHA P. | Expérience générale
My entire belongings were damaged by Mold, I let the Manager know, he acted like he was unconcerned and took a few pictures, he didn't make a claim, a month later I had too, by then everything goneWylma G. | Expérience générale
I used the storage and alll my belongings had mice poop all over them and they molded and in boxes. I use moth balls and my belongongs are damaged..Quintell G. | Expérience générale
No CommentLundy J. | Expérience générale
Tyrone act upperty , He need a serious attitude check. Hood rat Ny Kee has the same problem with customers. She have been wearing the same black leggings all this year. Send a Mystery Shopper by.Darrell B. | Expérience générale
S.O.Cheryl W. | Expérience générale
Very poor experience. The initial gentleman who assisted me was cool however there was some miscommunication and the General Manager Tyrone Thompson needs more customer service training. Horrible!!!!!Timothy L. | Réservation
I had mold on my pictures. Also a stain on my mattress so, the warranty is out the window. Other than that, I was pleased with U-haul. Upset about my mattress and, pictures. :-(((((....Linda B. | Expérience générale
Bugs, rotten, danage to propertylUCRETIA S. | Expérience générale
Tyrone displayed professionalism and pride in this facility- always ready to assist and answer questions.Bonita H. | Expérience générale
Great experience.Pleaz Anthony W. | Expérience générale
I want to thank you all for everything, i will call back soon i promise. You were very helpful and your custome serves was great. A gain thank you.Mattie M. | Réservation
Uhaul is great,I will always use them If I need storage againTasheem B. | Expérience générale
I did not like the phone calls and mail sent to my job. I got in trouble for that. Never again!Horatio G. | Expérience générale
Staff was professional and very helpful. Special shout out to TJ who made my move out experience less stressful. Would recommend this location to othersterri h. | Réservation
Thank 4 your help...Freddie J. | Expérience générale
I was upset that I recieved a truck with a bad tire on it and it went flat during my move. I had to wait for roadside assitance and I was not able to complet my move in one day as planned .Consulelo d. | Réservation
Always great customer service wouldn't deal with any other company!billie f. | Réservation
My Uhaul experience was perfect and yes i will recommend to all family and friends.... Thanks to employees for being helpful. Y.Bridgewateryolanda b. | Expérience générale
My only suggestion is to allow people to move out at any point during a month, with pro-rated fees. Instead of customers having to pay for an entire month, even if they aren't occupying the space.LaShanda E. | Expérience générale
Too often these surveys are subjective with answers that should not resolve with yes or no. This Uhaul has worked to improve on its customer service over time. If needed, I would rent storage again.CHRISTI D. | Expérience générale
I think any place off of old national is run by ghetto ignorant people. Not just just black. They all meet up on old national highway to be belligerent nasty people.antonio f. | Expérience générale
Great staff. Helpful and had great follow up to my questions and requests. Cleanest cavity EVER!Lila P. | Expérience générale
The customer service was great the facility was clean. U- Haul is the only company i use for truck rental/ storage needs!Billye J. | Expérience générale
The staff at this location were amazing.Lauren P. | Expérience générale
Services supplémentaires à cet emplacement
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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