Le client n'a pas laissé de commentaire.Parimal M.
Customer Reviews for U-Haul Moving & Storage of Copperfield
Pour nous contacter
Houston, TX 77095
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 8h am à 6h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Diego S.
Le client n'a pas laissé de commentaire.Roberto L.
Le client n'a pas laissé de commentaire.Candice P.
Nothing! Customer Service here was great!!!ASHANTI D.
Super accommodating, was great ride an was clean. Thank you allcarlos G.
Le client n'a pas laissé de commentaire.Ronald R.
Le client n'a pas laissé de commentaire.Ashton G.
Good costumer serviceRoger F.
randy the rep for this locaton is racist and rude very disrespectful and i was told he treats all black people rude and disrespectful he locked the door @ 6pm when he saw me pulling up in the parking lot with the truck this location seems very racistrosemary T.
This particular location, I must say was none like no other. I actually had the privilege to speak directly to as well as be waited on by the owner herself who needless to say takes pride in her establishment and also has a heart of compassion for her clients. If it wasn't for having to pay for mileage, I would rent from this one location only.Deirdre P.
Very efficient, fast check out. Had stopped by the day before to set up order. The next morning the trailer was lined up easy to get to and ready to house at the agreed time. Drop off was a breeze. Effortless drop off with the apps on the guys phones. Ready for next time.jim L.
Le client n'a pas laissé de commentaire.CLIVE G.
I have used this location for pickup and dropoff many times and am always impressed with the staff and facility.patrick S.
Le client n'a pas laissé de commentaire.Richard T.
No issues with the vehicle, very nice . Keep up the good work. Anthony B.
It was a last minute rental and the process was easy and fast. The help at the counter was courteous and knowledgeable.Elizabeth H.
Le client n'a pas laissé de commentaire.DAVID V.
I had requested a dollie when I placed my order. When I came in I was told they were out. The girl helping went to look but the lady at the other register was quite rude. She told me that the dollies were in high demand and they were out. I asked if I reserved one why would you all not have it. She got angry and started explaining why but it was her tone that was more bothersome. Then the girl that was helping me came back with a dollie. I appreciate the girl for finding me one. If I had gone to the register the other lady was at she would not of gone above and beyond to get me everything I needed.Glendora G.
Very friendly workers!Bruce B.
Le client n'a pas laissé de commentaire.Rhonda J.
Le client n'a pas laissé de commentaire.Adrienne W.
Le client n'a pas laissé de commentaire.ANILKUMAR P.
Le client n'a pas laissé de commentaire.deundre J.
service was courteous and prompt. easy location. super all around,Don M.
Manager was super to work with during our move. Highly recommend this Uhaul agency.David G.
Le client n'a pas laissé de commentaire.Garry M.
Le client n'a pas laissé de commentaire.Cassandra C.
Le client n'a pas laissé de commentaire.Darrel A.
The staff was very nice and helpful. They got me in and out quickly. Really appreciated there service.Camilo S.
Le client n'a pas laissé de commentaire.Tracy P.
Rude manager RondaNassamba D.
Fill up the gasoline for the trip for one way truck.Ramonita C.
Thanks, for being there.TERRENCE W. | Premières impressions
Customer service was excellent.ELLA J.
Great service Ms Rhonda at the Hwy 6 Copperfield location is excellent at customer service!! Sincerely KirkKIRK W.
keep up the good workrebecca T.
Le client n'a pas laissé de commentaire.Anthony D.
Have a waiting area available.tom A.
Truck had to be towed by Mission Wrecker!Maynardo G.
Le client n'a pas laissé de commentaire.LARRY C. | Expérience générale
Le client n'a pas laissé de commentaire.josue L.
When I got to this location to pick up a rental, there were two employees literally yelling and swearing at each other while I was sitting there waiting to be waited on.. it was very unprofessional..michelle O.
Le client n'a pas laissé de commentaire.Cindy M.
Great customer service with knowledgeable and friendly employees.Donald M.
Le client n'a pas laissé de commentaire.jim E.
Le client n'a pas laissé de commentaire.RIchard D.
The AC was not working made it a hot trip But everything else was greatmiguel R.
It’s very good storage the staff are really friendly and nice I had no problem at all I recommend it for sureSaruad M. | Expérience générale
Le client n'a pas laissé de commentaire.margaret m. | Expérience générale
Even though I was charged for 2 having of gas, when I returned it with the same about I started with....KEVIN M.
Everything was perfectHector C.
Le client n'a pas laissé de commentaire.WILLIAM R.
Le client n'a pas laissé de commentaire.Iris S. | Expérience générale
I made the reservation at the Cypress location with excellent service as wellrhodion G.
This was an absolutely horrible experience and I'd like to talk to customer serviceEric S.
The gentlemen took care of me and they were all very friendly.Robert W.
Return site very helpfulJeffrey H.
Professional and courteous staff from the bottom up.Kyle L.
Le client n'a pas laissé de commentaire.Ramon V.
You guys are great! Fast, efficient and not expensive.Robert J.
Everyone was very receptive and efficient as well as extremely courteous!Aaron W.
Education your employee how to treat people. do what you said on the contractRene V.
There were 3 non operational 15' trucks at this location. Fortunately for me I was upgraded to a 20' truck which was available. This is not so much on the specific location but the company overall. Better maintenance of the vehicles may be required.Christopher L.
Le client n'a pas laissé de commentaire.Steven M.
Le client n'a pas laissé de commentaire.Lily M.
Everyone there treated me very professionally and took care of all my moving needs. I've dealt with Rhonda at that location several times and even if we're not the closest I would still go to that location just to deal with those people there. MerciAnthony J D.
Sent 6:21am On 7/13/2022 Good morning, The credit card charged was wrongfully charged and I'd like it to be reversed. The credit card was only a place holder and I was verbally promised I'd be able to pay with a different card, one that I originally put into the system. This option was not made obvious on the website and I'd like to be charged on a different account. Please get back to me as soon as possible. Merci.Tyrone W.
Ms. Holliday was very pleasant, professional and knowledgeable. She is a major asset to this location.Richard C.
They made this rental easier than I could have asked for. Everyone I spoke with from pickup to drop off was helpful and professional. All U-Haul locations should be operated like this one.Paul W.
Wonderful managerGholamH T.
Le client n'a pas laissé de commentaire.Patrick S.
Le client n'a pas laissé de commentaire.melissa F.
In and out in a timely manner. Good servicePaul C.
I appreciate y'all muchAngela W. | Expérience générale
Needed to move a large piece of furniture last minute. Great friendly service. Very easy process. Will definitely use U-Haul again next time.Carl J.
Clean the inside of the windshieldtom L.
always professionalChristopher M.
Le client n'a pas laissé de commentaire.Diego S.
Le client n'a pas laissé de commentaire.MarySue K.
Could not ask for anything better thanks everyone for your kindness your service I appreciate you so muchShirley C. | Expérience générale
Le client n'a pas laissé de commentaire.Michael C.
Le client n'a pas laissé de commentaire.chris m. | Expérience générale
Keep up the outstanding customer service.Kyle L.
Le client n'a pas laissé de commentaire.Michael C.
Thank you Rhonda and team.Eric P.
After hours drop off was easy and convenient. The location was well lit and had signs directing you and plenty of space for drop offs.Claudia K.
Le client n'a pas laissé de commentaire.Darlen G.
Very clean and nice facility in a great locationBAHRAM N. | Premières impressions
I rent at this location always because the customer service is always good. For start to finish the experience goes smoothly. I'll definitely use their service again, and recommend.Liliana D.
Le client n'a pas laissé de commentaire.Ingrid U.
The general manage was so nice and helpful that I was very pleased I thank her so much yes I would most definitely recommend a friend to y'all thanks muchAngela W. | Premières impressions
Manager Rhonda and her team were professional and helpful.Daniel F. | Premières impressions
Great job... Excellent manager!!! Rhondajason P.
the vehicule i got was very old, has seen its fair share of abuse. the ride was unnecessarily bumpy, acceleration feels like it was painful for the engine. i was very local but i don't see this one going out of town. so to improve, get rid of the very old vehicules if you can.Pierre H.
Mantener su servicio son muy amables y profesionales les recomiendo el lugarYosvani C.
Manager and supporting personnel very professional and friendly! Great experienceBruce B.
Le client n'a pas laissé de commentaire.Teresa C. | Premières impressions
Customer service was extremely helpful, courteous and I had a pleasant experience. I will highly recommend UHAULann M.
My experience at this location was excellent-no need to change a thing but to keep on keeping on.Kyle L.
Le client n'a pas laissé de commentaire.Anthony R.
Ms.Holliday was extremely helpful, professional and polite.Richard C.
Le client n'a pas laissé de commentaire.FRANSHAE E.
I didn't find anything that needed to be improved upon. Keep up the great work.Anthony C.
Le client n'a pas laissé de commentaire.Michael C.
The prices were just getting too expensive.Myron T. | Expérience générale
Le client n'a pas laissé de commentaire.MARISA G.
Le client n'a pas laissé de commentaire.Carlie Allene W.
Rhonda was great. Very friendly.TONY G.
Le client n'a pas laissé de commentaire.Katrina W. | Premières impressions
Le client n'a pas laissé de commentaire.Genaro L.
Always have a good experience at this location Vincent was very polite and helpful. See y'all next time!Kial R.
Le client n'a pas laissé de commentaire.Calvin B. | Expérience générale
Le client n'a pas laissé de commentaire.carlos p. | Premières impressions
Unfortunately raised my monthly rate 10 % after first month. Price increase wasn't disclosed to me at the time of rental. Otherwise, excellent experience in dealing with this Uhaul facility.floyd k. | Expérience générale
Helpful staff.Faren P. | Expérience générale
Le client n'a pas laissé de commentaire.WILLIAM M. | Expérience générale
Great customer service, the staff always went the extrA mile.tessie m. | Expérience générale
Le client n'a pas laissé de commentaire.fabiola g. | Premières impressions
Rhonda helped me out a lot over the phone, checking me into my storage unit, and dropping off my uhaul. She is a valuable resource to this location. Thank you again.stephanie r. | Premières impressions
Manager is great. She really knows her business.Karl M. | Expérience générale
The only suggestion I would have is that you need more employees inside the sales office. Whenever I would have to go in there for whatever purpose, the line was always very long and took forever to get to the front. They were working very hard--just think you need more of them particularly on the weekends when the traffic in there is definitely larger.DENIE L. | Expérience générale
Le client n'a pas laissé de commentaire.sara l. | Premières impressions
Le client n'a pas laissé de commentaire.LAQUITA H. | Expérience générale
Le client n'a pas laissé de commentaire.Steffany J. | Expérience générale
Le client n'a pas laissé de commentaire.AUTRIA L. | Premières impressions
During my move out there was no one at the front desk to help me. I had to walk around the facility to find someone.Donna W. | Expérience générale
Cool staffGABRIEL P. | Premières impressions
Le client n'a pas laissé de commentaire.Fardrell L. | Expérience générale
Le client n'a pas laissé de commentaire.Terry W. | Expérience générale
I must say this Copperfield U-Haul faculty those folks in there was totally awesome they were professional she was kind she took a time out with me help me to understand the pricing and also her employees when I called back and had questions I mean it was a wonderful experience and I definitely will recommend this to anyoneKENDRICK J. | Expérience générale
Le client n'a pas laissé de commentaire.JEFF S. | Expérience générale
No issues at all great customer service friendly staff and quick in and out process would use again!LATISHIA H. | Expérience générale
Le client n'a pas laissé de commentaire.LAURIE L. | Expérience générale
Le client n'a pas laissé de commentaire.SHARON B. | Expérience générale
The manager was excellent in every way. Smart. Competent, knowledgeable, helpful. Staff mostly lazy and incompetent. Ignorant, useless.PAT P. | Expérience générale
I didn’t have any issues everything went smoothly!LATISHIA H. | Premières impressions
Rhonda was awesome and you can tell she really knows what she is doing. She definately knows the in and outs of that very busy business and handle phone calls while helping us and was very polite to all.THOMAS C. | Premières impressions
Professional and handled everything quicklytessie m. | Premières impressions
Le client n'a pas laissé de commentaire.Marie S. | Expérience générale
Very helpful & polite service.clean & secure surroundingsSharon M. | Expérience générale
Le client n'a pas laissé de commentaire.Myra J. | Premières impressions
Le client n'a pas laissé de commentaire.Myra J. | Expérience générale
They were busy instead of helpful. Untrained on trailers & hitches. Manager gave me a storage that they have out of order. Which caused me to have to load trailer & go to another storage when they were about to close.Carl R. | Premières impressions
Le client n'a pas laissé de commentaire.Krisdlyn R. | Expérience générale
Le client n'a pas laissé de commentaire.Aliz S. | Expérience générale
Le client n'a pas laissé de commentaire.TOBY N. | Expérience générale
Le client n'a pas laissé de commentaire.David R. | Premières impressions
The storage is very clean and all the people working their are good and friendly when l forget to lock my storage they call and put another padlock for me and nothing is missing in it all the Woker that attend to me are very politeomotayo k. | Expérience générale
Excellent customer service Very helpful employeessebastian p. | Premières impressions
Le client n'a pas laissé de commentaire.jessica y. | Expérience générale
The general manager at the 8330 Highway 6 North Houston Texas 77095 facility, Rhonda holiday she is the best, I've been going through some hard times moving to one place to another and she has been there to help me every step of the wayCYNTHIA H. | Premières impressions
I can’t say much now because l just park my good there yesterday but very good and the office people are good am talking about the one on highway 6omotayo k. | Premières impressions
Le client n'a pas laissé de commentaire.LINDA P. | Expérience générale
We were welcomed and assisted and the process thoroughly explained. Thanks UhaulDarion S. | Premières impressions
I am very happy with the service I received from this location. Will refer others to this location.Elizabeth P. | Expérience générale
Le client n'a pas laissé de commentaire.Egan S. | Expérience générale
The movers y'all recommended were horrible!!! Slow, late by 3+ hours, didn't care about breakables. They put all my breakables stacked on each other and turned them sideways or just tossed them in. We now have broken item. We wrote top//upward arrows and labels. No need to treat stuff like that. The older guy even said they work smart not fast.... Sorry you mean slow to screw ppl outta money bc you get paid hrlyStephanie F. | Premières impressions
Excelente servicio y atención. Gracias por todo.REITEL C. | Expérience générale
Man. Gee is the man. Very friendly very professional. Very thorough. Thank you for helping me through my transaction. A must have employee.Hellen W. | Premières impressions
Overall, the service was great, all employees were friendly and helpful.Judy D. | Premières impressions
Le client n'a pas laissé de commentaire.tenesha b. | Premières impressions
Le client n'a pas laissé de commentaire.jennifer s. | Expérience générale
I gave 3 stars because my lock was cut off of my storage, and I had to pay to get the new lock cut off to have access to my unit. I was not happy.SHAWNDRICKA P. | Expérience générale
Randy was always very professional and helpful whenever I needed assistance. His demeanor was always pleasant and eager to provide great service. I'll recommend your services to all my family and social media friends, great service with outstanding results.donald j. | Expérience générale
Le client n'a pas laissé de commentaire.Sharon G. | Premières impressions
Le client n'a pas laissé de commentaire.Lynn C. | Expérience générale
Le client n'a pas laissé de commentaire.LISE C. | Expérience générale
To much to text you can call 346-279-6137 and and to speak heatherHeather k. | Expérience générale
Le client n'a pas laissé de commentaire.Elizabeth P. | Premières impressions
I wish the storage units were open 24/7. I missed the deadline by 5 minutes and wasn't able to move my belongings into my unit and had to rent the truck for another day. Very inconvenient and expensive.Tatyanna C. | Premières impressions
Other than my things getting ruined uhual took care of me and my family.ANGEL F. | Expérience générale
I have so many things to say. Every time I have gone there need it for storage or for rental it has been a huge ordeal and a mess. I would mention customer service but there isn't any it's absolutely horrible there are no friendly faces no one knows what's going on or who is doing what. You're supposed to have 24 hour access but when you try to access your storage unit after 930 at night you cannot the doors are locked and you can't get in, bathrooms are absolutely disgusting and I would not even recommend this location to someone I didn't likeErin V. | Expérience générale
Rhonda Holliday was the best!kyle m. | Premières impressions
Le client n'a pas laissé de commentaire.Nicole M. | Premières impressions
I had questions about how to check in and out when i arrived. I went inside to ask my questions, and the older woman who I believe is the manager of the facility was extremely rude to me and acted like i should be familiar with it already. She assumed I needed to return a truck as well when all I said was that I needed to check in for my storage unit. She acted like my question highly inconvenienced her and basically told me I told them something they didn't. Then when she did finally explain it to me she was very condescending. The storage unit was nice but the downstairs floor smelled like wine.Jared C. | Online Move In
The Store owner was great in terms of knowing exactly how to assist me and my issues that I was dealing with in a Timely manner .SIRWAN O. | Premières impressions
The staff is above great! Manager is in need of a promotion. Great customer interaction. I actually trust her and I don't say that about any business..Edwin N. | Expérience générale
Son muy buenos en lo que hacenSigfrido G. | Expérience générale
Le client n'a pas laissé de commentaire.johnathan h. | Premières impressions
Le client n'a pas laissé de commentaire.brandy r. | Expérience générale
Rhonda was very helpful, informative and professional during the move in.Stephen M. | Online Move In
Le client n'a pas laissé de commentaire.SENAD C. | Expérience générale
Le client n'a pas laissé de commentaire.katrina g. | Expérience générale
Le client n'a pas laissé de commentaire.ELIAS F. | Expérience générale
No commentCheryl J. | Expérience générale
Son personas que me ayudaron mucho y atendieron con mucho respeto y dedicación. Mi respeto para las personas que me atendieron en esa unidad, estoy bien agradecido con ellos. Que Dios los bendigaSigfrido G. | Premières impressions
We had moved from Fort Benning, GA and were exhausted. We got here 5 mins before closing. The staff was very friendly and helpful despite our very late arrival. Seeing that I was very pregnant offered to help us and accommodate our storage needs.brynn A. | Premières impressions
Le client n'a pas laissé de commentaire.katrina g. | Premières impressions
Le client n'a pas laissé de commentaire.Raymond G. | Premières impressions
As usual, with all of my Storage and moving needs, U-Haul is A-1. I used someone else once before and truly regretted it. I came back to where I knew I would get great service from. Excellent service, Excellent Team. Always A Job Well Done Copperfield Team!!! Thank You For All You Do!!Keitha C. | Expérience générale
Le client n'a pas laissé de commentaire.Steven B. | Premières impressions
Le client n'a pas laissé de commentaire.Rochelle D. | Premières impressions
Le client n'a pas laissé de commentaire.Martha C. | Expérience générale
Wonderful storage , courteous and helpful.Darrel M. | Expérience générale
Le client n'a pas laissé de commentaire.Michael K. | Premières impressions
ExcelenteNurys R. | Premières impressions
Le client n'a pas laissé de commentaire.ELIAS F. | Premières impressions
The storage units was so clean, well organized and all the equipment to use was great. I didn't have any issues and will definitely be using their service againVenita J. | Premières impressions
Staff were excellent with customer service.sharon c. | Expérience générale
The staff was excellent! They went out of their way to be helpful and assist me above and beyond my expectations. Thankssharon c. | Premières impressions
Le client n'a pas laissé de commentaire.Kneeli K. | Online Move In
Rhonda Holiday was great to work with. She was very helpful and explained completely. It was an extremely busy day for her and her staff, but she treated me like I was the only customer she had. I appreciated all that she did for me in a very stressful situation for both of us.david c. | Premières impressions
Le client n'a pas laissé de commentaire.Jermaine R. | Premières impressions
Rhonda absolutely first class professional - she should be in upper regional management in my humble opinion Copperfield / Houston TXTOM L. | Expérience générale
Le client n'a pas laissé de commentaire.chuk h. | Premières impressions
Ownership here is on top of things and runs a great businessCarl T. | Premières impressions
My only complaint was that the elevator was not in service afor 2 consecutive weekends. It has been fixed but this delayed me from being able to keep my move out schedule and thus incur another months rent. I understand mechanical things break but the elevator was showing reliability issues for weeksDANNY T. | Expérience générale
The staffs where so nice and co operative .VICTOR W. | Premières impressions
Le client n'a pas laissé de commentaire.Malvin G. | Premières impressions
Le client n'a pas laissé de commentaire.CLINTARA B. | Premières impressions
Rhonda Holliday is incredible. She understood immediately that I was under stress from the winter storm damage to my home, the packer, and movers coming all at once, and the last thing I had to do so I could rest after 2 days of not much sleep, and having not eaten or showers in 2 days. I am a Business Coach that specializes in Conscious Business, and Empathy IS a huge part of any business's success. She applied Empathy that soothed and comforted. That is WHAT is key to success. Bravo.Donna W. | Premières impressions
Le client n'a pas laissé de commentaire.BROOKE W. | Expérience générale
Please pay more attention to the phone Is hard for somone to answer the phoneHIram S. | Expérience générale
Le client n'a pas laissé de commentaire.Wesley M. | Expérience générale
Good looking Manager too!!!💋donald c. | Expérience générale
The staff and facility were good as always, which is why I continue to return to this location. It the Mobile application that is horrid. It was very irritating for the mobile check out not to work. I spent at least 30 minutes trying to check out. Also, the mobile check-in did not work either. I ended up having to go inside which defeats the purpose of using Mobile. So now I may be charged an extra $20 because I couldn't submit proof of check out. Please work on the applications, both the customer and employees have bad experiences.Danielle J. | Expérience générale
They took care of me.lajuanna g. | Expérience générale
Le client n'a pas laissé de commentaire.Angla C. | Expérience générale
You should verify email address, I did not rent from you, god only knows what was stored there. They didn't even want to give you a good email address. YOUR BAD......paul s. | Expérience générale
Very friendly customer service very friendly workers worked with me wen I had no where to put my stuff..Laura D. | Expérience générale