Great staff ready to help.EBENEZER A.
Customer Reviews for U-Haul Moving & Storage of Copperfield
Pour nous contacter
Houston, TX 77095
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 8h am à 6h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.lynn S.
The service was great. The only complaint are the trailers need to be taller so you do not pick up boxes and keep hitting your head on top because you have to bend down to load and unloadsharon L.
I thank everyone at u haulCYNTHIA H. | Expérience générale
The guy that I dealt with was amazingfiras S.
Le client n'a pas laissé de commentaire.lashawn c. | Expérience générale
Customer service is A1! Really helpful 😆Roxany A.
The whole staff members were wonderful and very helpfulRichard E.
Le client n'a pas laissé de commentaire.Nakia C.
Le client n'a pas laissé de commentaire.henry C.
Le client n'a pas laissé de commentaire.yaismara S.
Since Rhonda arrived the facility has been very clean and safe. The staff all work hard to answer any questions you may have in an efficient way. Merci.CATHERINE M. | Premières impressions
Le client n'a pas laissé de commentaire.rodney P.
Le client n'a pas laissé de commentaire.Kathye A.
Le client n'a pas laissé de commentaire.Cindy O.
Service was top notch and the convenience was so helpfulJames B.
Working with folks in their troubled times and finding a good solution to their needs. Good service by the way.Sheldon A.
Great Service. The store manager and the employees are pure professional.Joe G.
Chat sucks bad I did it twice and just ended my conversation. Plus charge 92 dollars in the beginning and then returning rental additional 65 dollars more. Just give me the total amount in the beginningpedro P.
Le client n'a pas laissé de commentaire.Julia M.
Truck we rented was not able to be rented. Truck had 1/4 of gas. We put in 77$ with of gas only, we filled it. They gave us 9,5 credit on gas Not sure that was fairEric W.
I only use this location!! Great customer service as always!! The Best Team in Houston!! Thank You all!!roy lee F.
The lady who checked me out with the vehicle was super inappropriate to me. She Acted like she didn't even want to help me, and got an attitude with me for just asking a few simple questions. Terrible service!!Daniel S.
Le client n'a pas laissé de commentaire.William G.
Rhonda the store manager needs to take training on her people skills they are horrible absolutely trash. She spoke above us got angry and hostile wouldn't recommend this site to anyoneGeorge P.
Le client n'a pas laissé de commentaire.Atalaya H.
Le client n'a pas laissé de commentaire.Blake D.
Excellent fast service, both checking out and in. Friendly, staff!Tim C.
I have not always had a good experience with the employees in the past, but today the 2 ladies working exceptional with their customer service. They smiled, made eye contact and we had a pleasant conversation while checking in. I have not always had that experience in the past when renting a Uhaul or purchasing moving boxes at this location.Mitchell G.
Truck need new shocks and tune up. Location very nice and helpful.Joe J.
Le client n'a pas laissé de commentaire.Chelsea D.
Le client n'a pas laissé de commentaire.rickey B.
Only hiccup was the truck had been moved earlier that morning so it wasn't in the spot the app said. I quickly found it tho and the app changed the truck when I said I couldn't find it.Patrick W.
Le client n'a pas laissé de commentaire.Christian B.
The service folks are exceptionally experienced at what they are doing from start to finish!Annette C.
Le client n'a pas laissé de commentaire.Rod S.
The wipers are working good, they don't clean the windshield right.eduardo S.
Thank you for making my experience easy! Very knowledgeable and great customer service!jannette G.
Very helpful and met my needsrobert D.
Hi I don't have idea but every think was perfectEsmail A.
Le client n'a pas laissé de commentaire.lonnie H.
Le client n'a pas laissé de commentaire.JORGE L.
Keep doing what they do.Timothy W.
Quick serviceKaren M.
Knowledgeable staff.David K.
Perfect place and Perfect staff!!!anthony O.
I had an issue with the mover that were on your website, we hired Veteran movers. They dropped a very expensive victrola off of the back of the truck into pieces! They damaged 3 other pieces of furniture, they damaged they walls going upstairs and they broke our railing leading upstairs. I spoke to the owner of veteran movers, and said he doesn't carry any insurance? All he was concerned with was getting his code, I didn't give him his code! Then he called his guys and told them if they didn't get the code, they wouldn't get paid! Even though I did have issues, I felt bad for the guys, so I personally gave them something. I own a small business, you have to train and prepare your guys. They sowed up at the job an hour late wearing flip flops, I should have saw the signs!Kevin R.
Le client n'a pas laissé de commentaire.Sheryl H. | Expérience générale
Le client n'a pas laissé de commentaire.Susan H.
Le client n'a pas laissé de commentaire.Keith P.
I always had a issue with my card and then the employees were ghetto especially the dark skinned lady that said she worked multiple jobs and was complaining to a customer in front of me this Sunday 8/28/2022 . the employees never new anything this storage has changed since I've been going there I wont be back.Tamara R. | Expérience générale
This location is the best, always helpful and very friendly folks.Rod S.
Excellent staff. Very helpful and quick. Thanks so much!Kirk F.
Your office staff, is out standing. They answer all of my moving questions, size of the furniture. And what vehicle I needed to complete a safe move. Very friendly and Took the time to make sure I understand the features of the van.â¤ï¸ALICE B.
Le client n'a pas laissé de commentaire.Kelvin W.
uen servicio byuMarmando G.
Le client n'a pas laissé de commentaire.DANISHA L.
Friendly staff as always.Richard B.
Le client n'a pas laissé de commentaire.Jonathan H.
Katrina was awesome!Jane U.
KEEP CUSTOMER SERVICE AT 100 %. 👍👍👍Mac D.
Both Chance and Rhonda are truly amazing !!!BARBARA F.
Chance and the rest of your team members presented an excellent customer service. Awesome experience and keep up the excellent work and serviceLUCILA S.
Le client n'a pas laissé de commentaire.Raquel M.
Great experience!marco S.
Le client n'a pas laissé de commentaire.CLIVE G.
Le client n'a pas laissé de commentaire.STANLEY H.
Le client n'a pas laissé de commentaire.Mark B.
Staff very good and equip as promised.Peter F.
Le client n'a pas laissé de commentaire.Vincent A.
Outstanding staff and customer serviceFRANK M.
This is the first time to try this. The equipment was great, as was the service!lindsey D.
Le client n'a pas laissé de commentaire.Joseph B.
Le client n'a pas laissé de commentaire.Kelley G.
Le client n'a pas laissé de commentaire.Dalynn C.
Le client n'a pas laissé de commentaire.antoinette O.
told me I could not drop off the trailer because the parking lot was "muddy" it took an addition 2 hours after holding on customer service for 30 minutes to have them take it anyway. I was scheduled to drop it off there I don't understand why it was such a hassle. I don't intend to use U-Haul services again. 3 out of 5 employees I interacted with were rude and 1 was incompetent. only one helpful and friendly employee out of five.Jacob R.
The Attitude, lack of friendly Customer service across the board by the staff at this location is terrible and un-inviting. The condescending talk by the staff is really uncalled for and not warranted.Paul C.
I was told my total would be $146 plus a fuel credit and nothing more. After arguing 20 min at pickup with a rude employee I paid over $200. Never again using uhaul. This is the second time I've had a horrible experience and terrible customer service.Sead B.
Le client n'a pas laissé de commentaire.Travis C.
Ot was narrow pulling trailer out along left side of building beacuase trailers were parked along side buildingJeff L.
Le client n'a pas laissé de commentaire.LIVINGSTON W.
Rhonda and her team are awesomeJEROME D.
Le client n'a pas laissé de commentaire.George A.
Le client n'a pas laissé de commentaire.Kameron S.
Uhaul was Raggedy wasn't swap out when we got it Radio wouldn't turn off wouldn't turn down it was just stuck. It needed a jump called the company they stated it was not their responsibility once we drive off the lot. Then I was charged an extra day. I asked to speak with the manager and she refused to get on the phone and never called back. Horrible experienceJaquita W.
The staff rented an already in use storage unit. We unloaded and went to the unit and it had a lock on it. Went to the office and was told had to wait until the person who rented the unit returned. He made all kinds of excuses of why the unit was taken. This location was not helpful and clearly not knowledgeable of their business.emmbreall l. | Premières impressions
Le client n'a pas laissé de commentaire.Gary P.
Le client n'a pas laissé de commentaire.Robert Y.
Le client n'a pas laissé de commentaire.Vincent S.
GM - went above and beyond. Also a great upseller / cross seller with a informative approach. Excellent!! Installers/ trailer removers (equipment guys) - great customer service as well!Pamela P.
Management could be a little more nice and friendly â˜¹.rodney P.
The air conditioner, on the truck, only blew cool air, not cold.Troy D.
Excellent service under stressful conditions!Bobby J.
Le client n'a pas laissé de commentaire.Raymond G.
Le client n'a pas laissé de commentaire.PETE R. | Premières impressions
I received excellent and friendly service. KEEP IT UP!!!!! 珞Linda W.
Le client n'a pas laissé de commentaire.Parimal M.
Le client n'a pas laissé de commentaire.Diego S.
Le client n'a pas laissé de commentaire.Roberto L.
Le client n'a pas laissé de commentaire.Candice P.
Nothing! Customer Service here was great!!!ASHANTI D.
Super accommodating, was great ride an was clean. Thank you allcarlos G.
Le client n'a pas laissé de commentaire.Ronald R.
Le client n'a pas laissé de commentaire.Ashton G.
Good costumer serviceRoger F.
Thanks, for being there.TERRENCE W. | Premières impressions
Le client n'a pas laissé de commentaire.LARRY C. | Expérience générale
It’s very good storage the staff are really friendly and nice I had no problem at all I recommend it for sureSaruad M. | Expérience générale
Le client n'a pas laissé de commentaire.margaret m. | Expérience générale
Le client n'a pas laissé de commentaire.Iris S. | Expérience générale
I appreciate y'all muchAngela W. | Expérience générale
Could not ask for anything better thanks everyone for your kindness your service I appreciate you so muchShirley C. | Expérience générale
Le client n'a pas laissé de commentaire.chris m. | Expérience générale
Very clean and nice facility in a great locationBAHRAM N. | Premières impressions
The general manage was so nice and helpful that I was very pleased I thank her so much yes I would most definitely recommend a friend to y'all thanks muchAngela W. | Premières impressions
Manager Rhonda and her team were professional and helpful.Daniel F. | Premières impressions
Le client n'a pas laissé de commentaire.Teresa C. | Premières impressions
The prices were just getting too expensive.Myron T. | Expérience générale
Le client n'a pas laissé de commentaire.Katrina W. | Premières impressions
Le client n'a pas laissé de commentaire.Calvin B. | Expérience générale
Le client n'a pas laissé de commentaire.carlos p. | Premières impressions
Unfortunately raised my monthly rate 10 % after first month. Price increase wasn't disclosed to me at the time of rental. Otherwise, excellent experience in dealing with this Uhaul facility.floyd k. | Expérience générale
Helpful staff.Faren P. | Expérience générale
Le client n'a pas laissé de commentaire.WILLIAM M. | Expérience générale
Great customer service, the staff always went the extrA mile.tessie m. | Expérience générale
Le client n'a pas laissé de commentaire.fabiola g. | Premières impressions
Rhonda helped me out a lot over the phone, checking me into my storage unit, and dropping off my uhaul. She is a valuable resource to this location. Thank you again.stephanie r. | Premières impressions
Manager is great. She really knows her business.Karl M. | Expérience générale
The only suggestion I would have is that you need more employees inside the sales office. Whenever I would have to go in there for whatever purpose, the line was always very long and took forever to get to the front. They were working very hard--just think you need more of them particularly on the weekends when the traffic in there is definitely larger.DENIE L. | Expérience générale
Le client n'a pas laissé de commentaire.sara l. | Premières impressions
Le client n'a pas laissé de commentaire.LAQUITA H. | Expérience générale
Le client n'a pas laissé de commentaire.Steffany J. | Expérience générale
Le client n'a pas laissé de commentaire.AUTRIA L. | Premières impressions
During my move out there was no one at the front desk to help me. I had to walk around the facility to find someone.Donna W. | Expérience générale
Cool staffGABRIEL P. | Premières impressions
Le client n'a pas laissé de commentaire.Fardrell L. | Expérience générale
Le client n'a pas laissé de commentaire.Terry W. | Expérience générale
I must say this Copperfield U-Haul faculty those folks in there was totally awesome they were professional she was kind she took a time out with me help me to understand the pricing and also her employees when I called back and had questions I mean it was a wonderful experience and I definitely will recommend this to anyoneKENDRICK J. | Expérience générale
Le client n'a pas laissé de commentaire.JEFF S. | Expérience générale
No issues at all great customer service friendly staff and quick in and out process would use again!LATISHIA H. | Expérience générale
Le client n'a pas laissé de commentaire.LAURIE L. | Expérience générale
Le client n'a pas laissé de commentaire.SHARON B. | Expérience générale
The manager was excellent in every way. Smart. Competent, knowledgeable, helpful. Staff mostly lazy and incompetent. Ignorant, useless.PAT P. | Expérience générale
I didn’t have any issues everything went smoothly!LATISHIA H. | Premières impressions
Rhonda was awesome and you can tell she really knows what she is doing. She definately knows the in and outs of that very busy business and handle phone calls while helping us and was very polite to all.THOMAS C. | Premières impressions
Professional and handled everything quicklytessie m. | Premières impressions
Le client n'a pas laissé de commentaire.Marie S. | Expérience générale
Very helpful & polite service.clean & secure surroundingsSharon M. | Expérience générale
Le client n'a pas laissé de commentaire.Myra J. | Premières impressions
Le client n'a pas laissé de commentaire.Myra J. | Expérience générale
They were busy instead of helpful. Untrained on trailers & hitches. Manager gave me a storage that they have out of order. Which caused me to have to load trailer & go to another storage when they were about to close.Carl R. | Premières impressions
Le client n'a pas laissé de commentaire.Krisdlyn R. | Expérience générale
Le client n'a pas laissé de commentaire.Aliz S. | Expérience générale
Le client n'a pas laissé de commentaire.TOBY N. | Expérience générale
Le client n'a pas laissé de commentaire.David R. | Premières impressions
The storage is very clean and all the people working their are good and friendly when l forget to lock my storage they call and put another padlock for me and nothing is missing in it all the Woker that attend to me are very politeomotayo k. | Expérience générale
Excellent customer service Very helpful employeessebastian p. | Premières impressions
Le client n'a pas laissé de commentaire.jessica y. | Expérience générale
The general manager at the 8330 Highway 6 North Houston Texas 77095 facility, Rhonda holiday she is the best, I've been going through some hard times moving to one place to another and she has been there to help me every step of the wayCYNTHIA H. | Premières impressions
I can’t say much now because l just park my good there yesterday but very good and the office people are good am talking about the one on highway 6omotayo k. | Premières impressions
Le client n'a pas laissé de commentaire.LINDA P. | Expérience générale
We were welcomed and assisted and the process thoroughly explained. Thanks UhaulDarion S. | Premières impressions
I am very happy with the service I received from this location. Will refer others to this location.Elizabeth P. | Expérience générale
Le client n'a pas laissé de commentaire.Egan S. | Expérience générale
The movers y'all recommended were horrible!!! Slow, late by 3+ hours, didn't care about breakables. They put all my breakables stacked on each other and turned them sideways or just tossed them in. We now have broken item. We wrote top//upward arrows and labels. No need to treat stuff like that. The older guy even said they work smart not fast.... Sorry you mean slow to screw ppl outta money bc you get paid hrlyStephanie F. | Premières impressions
Excelente servicio y atención. Gracias por todo.REITEL C. | Expérience générale
Man. Gee is the man. Very friendly very professional. Very thorough. Thank you for helping me through my transaction. A must have employee.Hellen W. | Premières impressions
Overall, the service was great, all employees were friendly and helpful.Judy D. | Premières impressions
Le client n'a pas laissé de commentaire.tenesha b. | Premières impressions
Le client n'a pas laissé de commentaire.jennifer s. | Expérience générale
I gave 3 stars because my lock was cut off of my storage, and I had to pay to get the new lock cut off to have access to my unit. I was not happy.SHAWNDRICKA P. | Expérience générale
Randy was always very professional and helpful whenever I needed assistance. His demeanor was always pleasant and eager to provide great service. I'll recommend your services to all my family and social media friends, great service with outstanding results.donald j. | Expérience générale
Le client n'a pas laissé de commentaire.Sharon G. | Premières impressions
Le client n'a pas laissé de commentaire.Lynn C. | Expérience générale
Le client n'a pas laissé de commentaire.LISE C. | Expérience générale
To much to text you can call 346-279-6137 and and to speak heatherHeather k. | Expérience générale
Le client n'a pas laissé de commentaire.Elizabeth P. | Premières impressions
I wish the storage units were open 24/7. I missed the deadline by 5 minutes and wasn't able to move my belongings into my unit and had to rent the truck for another day. Very inconvenient and expensive.Tatyanna C. | Premières impressions
Other than my things getting ruined uhual took care of me and my family.ANGEL F. | Expérience générale
I have so many things to say. Every time I have gone there need it for storage or for rental it has been a huge ordeal and a mess. I would mention customer service but there isn't any it's absolutely horrible there are no friendly faces no one knows what's going on or who is doing what. You're supposed to have 24 hour access but when you try to access your storage unit after 930 at night you cannot the doors are locked and you can't get in, bathrooms are absolutely disgusting and I would not even recommend this location to someone I didn't likeErin V. | Expérience générale
Rhonda Holliday was the best!kyle m. | Premières impressions
Le client n'a pas laissé de commentaire.Nicole M. | Premières impressions
I had questions about how to check in and out when i arrived. I went inside to ask my questions, and the older woman who I believe is the manager of the facility was extremely rude to me and acted like i should be familiar with it already. She assumed I needed to return a truck as well when all I said was that I needed to check in for my storage unit. She acted like my question highly inconvenienced her and basically told me I told them something they didn't. Then when she did finally explain it to me she was very condescending. The storage unit was nice but the downstairs floor smelled like wine.Jared C. | Online Move In
The Store owner was great in terms of knowing exactly how to assist me and my issues that I was dealing with in a Timely manner .SIRWAN O. | Premières impressions
The staff is above great! Manager is in need of a promotion. Great customer interaction. I actually trust her and I don't say that about any business..Edwin N. | Expérience générale
Son muy buenos en lo que hacenSigfrido G. | Expérience générale
Le client n'a pas laissé de commentaire.johnathan h. | Premières impressions
Le client n'a pas laissé de commentaire.brandy r. | Expérience générale
Rhonda was very helpful, informative and professional during the move in.Stephen M. | Online Move In
Le client n'a pas laissé de commentaire.SENAD C. | Expérience générale
Le client n'a pas laissé de commentaire.katrina g. | Expérience générale
Le client n'a pas laissé de commentaire.ELIAS F. | Expérience générale
No commentCheryl J. | Expérience générale
Son personas que me ayudaron mucho y atendieron con mucho respeto y dedicación. Mi respeto para las personas que me atendieron en esa unidad, estoy bien agradecido con ellos. Que Dios los bendigaSigfrido G. | Premières impressions
We had moved from Fort Benning, GA and were exhausted. We got here 5 mins before closing. The staff was very friendly and helpful despite our very late arrival. Seeing that I was very pregnant offered to help us and accommodate our storage needs.brynn A. | Premières impressions
Le client n'a pas laissé de commentaire.katrina g. | Premières impressions
Le client n'a pas laissé de commentaire.Raymond G. | Premières impressions
As usual, with all of my Storage and moving needs, U-Haul is A-1. I used someone else once before and truly regretted it. I came back to where I knew I would get great service from. Excellent service, Excellent Team. Always A Job Well Done Copperfield Team!!! Thank You For All You Do!!Keitha C. | Expérience générale
Le client n'a pas laissé de commentaire.Steven B. | Premières impressions
Le client n'a pas laissé de commentaire.Rochelle D. | Premières impressions
Le client n'a pas laissé de commentaire.Martha C. | Expérience générale
Wonderful storage , courteous and helpful.Darrel M. | Expérience générale
Le client n'a pas laissé de commentaire.Michael K. | Premières impressions
ExcelenteNurys R. | Premières impressions
Le client n'a pas laissé de commentaire.ELIAS F. | Premières impressions
The storage units was so clean, well organized and all the equipment to use was great. I didn't have any issues and will definitely be using their service againVenita J. | Premières impressions
Staff were excellent with customer service.sharon c. | Expérience générale
The staff was excellent! They went out of their way to be helpful and assist me above and beyond my expectations. Thankssharon c. | Premières impressions
Le client n'a pas laissé de commentaire.Kneeli K. | Online Move In
Rhonda Holiday was great to work with. She was very helpful and explained completely. It was an extremely busy day for her and her staff, but she treated me like I was the only customer she had. I appreciated all that she did for me in a very stressful situation for both of us.david c. | Premières impressions
Le client n'a pas laissé de commentaire.Jermaine R. | Premières impressions
Rhonda absolutely first class professional - she should be in upper regional management in my humble opinion Copperfield / Houston TXTOM L. | Expérience générale
Le client n'a pas laissé de commentaire.chuk h. | Premières impressions
Ownership here is on top of things and runs a great businessCarl T. | Premières impressions
My only complaint was that the elevator was not in service afor 2 consecutive weekends. It has been fixed but this delayed me from being able to keep my move out schedule and thus incur another months rent. I understand mechanical things break but the elevator was showing reliability issues for weeksDANNY T. | Expérience générale
The staffs where so nice and co operative .VICTOR W. | Premières impressions
Le client n'a pas laissé de commentaire.Malvin G. | Premières impressions
Le client n'a pas laissé de commentaire.CLINTARA B. | Premières impressions
Rhonda Holliday is incredible. She understood immediately that I was under stress from the winter storm damage to my home, the packer, and movers coming all at once, and the last thing I had to do so I could rest after 2 days of not much sleep, and having not eaten or showers in 2 days. I am a Business Coach that specializes in Conscious Business, and Empathy IS a huge part of any business's success. She applied Empathy that soothed and comforted. That is WHAT is key to success. Bravo.Donna W. | Premières impressions
Le client n'a pas laissé de commentaire.BROOKE W. | Expérience générale
Please pay more attention to the phone Is hard for somone to answer the phoneHIram S. | Expérience générale