the equipment malfunction was not on the. and was kind of hard to notice . The trailer mounting was cracked and broken in 2 spots only visible from a certain angle . In addition the tire just happened to reach the end of its life on my trip . This stuff just happens and every other time has been perfect .Joseph M.
Customer Reviews for U-Haul Moving & Storage of Copperfield
Pour nous contacter
Houston, TX 77095
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 8h am à 6h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Customer service was excellent. In and out very quicklyRebecca R.
Le client n'a pas laissé de commentaire.Valerie H.
Everyone was great, knowledgeable, quick and efficientvirgie G.
Le client n'a pas laissé de commentaire.Richard K.
No smoking allowed in vehiclesRebecca B.
Le client n'a pas laissé de commentaire.corey O.
Le client n'a pas laissé de commentaire.William C.
Friendly and fast service. Great value, rented a motorcycle trailer and it worked great. Merci.Ryan V.
Yal are doing great!Belin da E.
Keep up the good workShamanda D.
Le client n'a pas laissé de commentaire.Peter K.
Le client n'a pas laissé de commentaire.David T.
Le client n'a pas laissé de commentaire.JESSICA A.
Understaffed , there were 8 people in line which it took an hour to drop offcurtis D.
Excellent location and amazing staff!DanIel M.
The place where I dropped the equipment off was not the original location that I was given for a drop off. The drop off location originally was closed because it was Sunday. However the Copperfield location was open so I drove the equipment there. When I arrived there were eight people ahead of me and it was 8:15 AM. The manager in this location was alone at the time and working the counter. He was also doing double duty by running out side to the rentals And getting them prepared for the customer. It was amazing to see him working two Check-in stations at one time And getting the rental trucks and vans for the customers. When I walked into the location I thought it was going to take quite some time but in the matter of 20 minutes this person processed everyone through. He was also very upbeat and positive. Shortly after that another employee showed up it was also very professional and helpful. This is truly an outstanding location and I would recommend it to anyone who would visit this location for all of my hauling needs.Mark C.
I had the following issues: 1. I was attempting to checkin via the app, and could not get the lock open to retrieve the key. The very nice lady manager was finally able to get the lock open after fiddling around with it for a good while. 2. The bar that allows you to adjust the seat forward and backward was jammed. The manager discovered that if you pull up exactly in the center it works. 3. After leaving, I noticed the "check engine" light was on, so I had to return to UHaul. The same very competent lady manager determined that the gas cap had not been screwed on tightly by the previous customer. She fixed if for me. 4. That night on the way home, I discovered the left headlight was out. I would only recommend to a friend because the manager was very competent. However, the overall experience was not satisfactory. Good thing I was not on a deadline.Nancy J.
The staff member who took care of me was professional and fast. Very smooth operator. The only problem was after-hours check-in. It wouldn't connect or work after multiple attempts. I had to leave the truck and U-Haul charges a service fee.ANDREW B.
Le client n'a pas laissé de commentaire.joseph H.
Management is amazing. Store ran very well.Matt P.
Le client n'a pas laissé de commentaire.Victor S.
The lady manager that is blond is super nice and concerned about the business doing well . She really wanted to know what she could do to make it a better experience .Joseph M.
The employees here were very helpful and made sure all the equipment was there and as it should be before I pulled out of the parking lot.Colin S.
Le client n'a pas laissé de commentaire.CHRISTOPHER J.
Every Uhaul location is run by a different owner, from what I can tell. Rhonda and the team at Uhaul Copperfield just get the great customer service part. I have rented from this location multiple times for my company and they always stick the landing. Very, happy with this location. i actually drive past another location just to go to this one. They have a large inventory and always seem to get it right.Adrian V.
For me the staff was straightforward and professional and really nice.Keisa J.
Le client n'a pas laissé de commentaire.Melvina G.
Cargo van was saturated with cigarette smoke. Had to drive with windows down. Overestimated mileage and wasn't credited anything.Jenifer K.
Le client n'a pas laissé de commentaire.Darrel A.
Le client n'a pas laissé de commentaire.Karmisha E.
Rhonda is amazing. She always has a smile on her face. She greets each and every customer with a friendly Hello. Thanks Rhonda for being the person you are.Schrhonda W.
Truck leaks oil on my driveway I returned the truck with the same amount of gas it had when I picked it up and they charged me for gas . That ask if you have any questions or concerns email us I did but no response backBret S.
The owner/manager was rude and did not give the same level of customer service to all customers. The 10" truck I rented needed servicing, poor acceleration and brakes were slipping.BOBBIE S.
Le client n'a pas laissé de commentaire.Ken B.
Staff seems a little overwhelmed. Might need to increase manning.James F.
Le client n'a pas laissé de commentaire.michael P.
Le client n'a pas laissé de commentaire.Steve H.
I used after hours drop off, which worked fineTimothy N.
The Were able to suggest exactly what I needed it worked out perfectly for the task at hand. Very helpful!Patrick W.
The process to rent needs to be streamlined. The process takes far too long. Also, the website appears a bit deceiving. When researching the prices for rental, the mileage rate was not provided.Jonathan L.
Le client n'a pas laissé de commentaire.Liliana D.
The Lights were not working I had to use hazard lights to make it back to the store.Bali B.
Truck fuel gauge must be broken also was charged a rental charge on top of the rental rate which was not disclosed during booking.Todd M.
Todo estuvo bien grasiasJOSE C.
Everyone was very helpful and the trailer performed well. MerciMICHAEL O.
Le client n'a pas laissé de commentaire.Calvin B.
Le client n'a pas laissé de commentaire.gina G.
The U-Haul website on the internet was not functional last evening when I attempted to return in the trailer on the U-Haul website with my account login.. It had errors on each of my three attempts and sent two e-mails with a receipt from a similar rental 3 years ago. On a positive note, the U-Haul location at 8330 Hwy 6 N is the best U-Haul franchise I have encoutered in many moves over the decades (I am 66). The manager at this location (Rhonda) and her employees always provide a high level of customer service, professionslism, courtesy and no hassles. It's an impressive operation!PERRY S.
Best location I've ever used.MICHAEL C.
Revisar que tenga el camion su chequeo antes de entregarlo al cliente, de ahÃ me apareciÃ³ muy bien la atenciÃ³n y el personal muy amable fue una experiencia increÃbleShirley R.
Quick experienceChristopher B.
Le client n'a pas laissé de commentaire.Taha A.
Excellent staff and very helpful. Thank you so much for everything.JAMES H.
Le client n'a pas laissé de commentaire.alvaro Z.
Le client n'a pas laissé de commentaire.james T.
Le client n'a pas laissé de commentaire.Tina S.
Le client n'a pas laissé de commentaire.Hines W.
Had truck barely 2 hours and had to take it back due to tire light coming on. No discount was offered.Stephanie S.
Le client n'a pas laissé de commentaire.Joe L.
Le client n'a pas laissé de commentaire.Mary J.
Great workers!anthony C.
Personnel amical.renee B.
I scheduled 24/7 reservation. It took an hour to get the lock off. Roadside never called me back. Worst experience ever.Takeyla P.
Le client n'a pas laissé de commentaire.AARON D.
Le client n'a pas laissé de commentaire.Caroline O.
I have been a customer several times and always I have received excellent service. I have other locations close by, but I prefer the service at the Copperfield location. Merci.IRMA F.
Le client n'a pas laissé de commentaire.Rachel S.
Le client n'a pas laissé de commentaire.Fansico C.
Le client n'a pas laissé de commentaire.Dale K.
Very nice rep who checked us in, communicated with us about our trip and welcomed us to Houston.Johnathan W.
Le client n'a pas laissé de commentaire.CHARLES L.
Good rental experiencePamela T.
Very quick and easy process once the order was placed on line. Spent very little time in the office.Severiano O.
Le client n'a pas laissé de commentaire.Tammy P.
Great customer service friendly facesangela A.
Le client n'a pas laissé de commentaire.DAVID K.
Everything was done excellently, and the agents were exceptionally professional and curtious. Ms Rhonda there is my "Star". She was so accommodating and helpful. Both visits were outstanding. Everyone, this "is" the location to visit for your rental needs. Thank you !MARY H.
Le client n'a pas laissé de commentaire.Jessica B.
Le client n'a pas laissé de commentaire.Joanie C.
Great serviceNOHEMY M.
The employees were very helpful. Quick and friendly service.Thaddeus M.
Le client n'a pas laissé de commentaire.sara l. | Premières impressions
Nothing. Rhonda the manager does an excellent job of running this location. She is a huge asset to U-Haul.otis W.
Le client n'a pas laissé de commentaire.LAQUITA H. | Expérience générale
Le client n'a pas laissé de commentaire.angela A.
Le client n'a pas laissé de commentaire.lisa Z.
The staff was very helpful from beginning to end. Fast and efficient, we will continue to use Uhaul for our moving needs. Thank you for your assistance we appreciate it.melissa T.
Rhonda and her Team always provide extraordinary Customer Service. I do business with this location 5-6 times a year and have for the last 5 years. They are always attentive and are conscious of my time. The bottom line is I drive by 3 other locations to use this one. And always will as long as Rhonda is running the ShowBruce S.
Le client n'a pas laissé de commentaire.Jimmie G.
This place has some of the best customer service!!!!! The storage units was clean and well taken care of. The staff is awesome, in fact you can tell it runs off on the customers. I've never seen so many friendly people happy to move. I would recommend this place to anyone!!! In fact I bet you won't find a better place to do business with. Thank you all for the help and wonderful customer serviceTareek B.
Le client n'a pas laissé de commentaire.Steffany J. | Expérience générale
Le client n'a pas laissé de commentaire.Hector M.
They didn't tie down the car correctly and it almost came off dolly we had to call road assistance to help us the gentleman was very helpful in explaining how to do the ties and how to tighten it but soon after the ties came off both of them at two different times we finally did it ourselves and had to stop at extra and stay an extra night to get home very stressful trip will not recommend U-Haul againJohn A.
Friendly and fast serviceGammy E.
Staff was friendly ,helpful, well organized. Truck was clean. Best uhaul rental in cypress.Brenda S.
Le client n'a pas laissé de commentaire.Olga F.
Rhonda had an excellent costumer serviceRICARDO A.
The sign for returning trucks needs to be placed better as well as renters shouldn't have to make an account with your companyalisha M.
Spectacular customer service with attention to detail, friendly staff and quick and easy processNoemi K.
Le client n'a pas laissé de commentaire.BIANCA M.
Le client n'a pas laissé de commentaire.esmeralda E.
Great Customer Service at Hwy 6 location in Houston.janelle C.
Le client n'a pas laissé de commentaire.AUTRIA L. | Premières impressions
During my move out there was no one at the front desk to help me. I had to walk around the facility to find someone.Donna W. | Expérience générale
Cool staffGABRIEL P. | Premières impressions
Le client n'a pas laissé de commentaire.Fardrell L. | Expérience générale
Le client n'a pas laissé de commentaire.Terry W. | Expérience générale
I must say this Copperfield U-Haul faculty those folks in there was totally awesome they were professional she was kind she took a time out with me help me to understand the pricing and also her employees when I called back and had questions I mean it was a wonderful experience and I definitely will recommend this to anyoneKENDRICK J. | Expérience générale
Le client n'a pas laissé de commentaire.JEFF S. | Expérience générale
No issues at all great customer service friendly staff and quick in and out process would use again!LATISHIA H. | Expérience générale
Le client n'a pas laissé de commentaire.LAURIE L. | Expérience générale
Le client n'a pas laissé de commentaire.SHARON B. | Expérience générale
The manager was excellent in every way. Smart. Competent, knowledgeable, helpful. Staff mostly lazy and incompetent. Ignorant, useless.PAT P. | Expérience générale
I didn’t have any issues everything went smoothly!LATISHIA H. | Premières impressions
Rhonda was awesome and you can tell she really knows what she is doing. She definately knows the in and outs of that very busy business and handle phone calls while helping us and was very polite to all.THOMAS C. | Premières impressions
Professional and handled everything quicklytessie m. | Premières impressions
Le client n'a pas laissé de commentaire.Marie S. | Expérience générale
Very helpful & polite service.clean & secure surroundingsSharon M. | Expérience générale
Le client n'a pas laissé de commentaire.Myra J. | Premières impressions
Le client n'a pas laissé de commentaire.Myra J. | Expérience générale
They were busy instead of helpful. Untrained on trailers & hitches. Manager gave me a storage that they have out of order. Which caused me to have to load trailer & go to another storage when they were about to close.Carl R. | Premières impressions
Le client n'a pas laissé de commentaire.Krisdlyn R. | Expérience générale
Le client n'a pas laissé de commentaire.Aliz S. | Expérience générale
Le client n'a pas laissé de commentaire.TOBY N. | Expérience générale
Le client n'a pas laissé de commentaire.David R. | Premières impressions
The storage is very clean and all the people working their are good and friendly when l forget to lock my storage they call and put another padlock for me and nothing is missing in it all the Woker that attend to me are very politeomotayo k. | Expérience générale
Excellent customer service Very helpful employeessebastian p. | Premières impressions
Le client n'a pas laissé de commentaire.jessica y. | Expérience générale
The general manager at the 8330 Highway 6 North Houston Texas 77095 facility, Rhonda holiday she is the best, I've been going through some hard times moving to one place to another and she has been there to help me every step of the wayCYNTHIA H. | Premières impressions
I can’t say much now because l just park my good there yesterday but very good and the office people are good am talking about the one on highway 6omotayo k. | Premières impressions
Le client n'a pas laissé de commentaire.LINDA P. | Expérience générale
We were welcomed and assisted and the process thoroughly explained. Thanks UhaulDarion S. | Premières impressions
I am very happy with the service I received from this location. Will refer others to this location.Elizabeth P. | Expérience générale
Le client n'a pas laissé de commentaire.Egan S. | Expérience générale
The movers y'all recommended were horrible!!! Slow, late by 3+ hours, didn't care about breakables. They put all my breakables stacked on each other and turned them sideways or just tossed them in. We now have broken item. We wrote top//upward arrows and labels. No need to treat stuff like that. The older guy even said they work smart not fast.... Sorry you mean slow to screw ppl outta money bc you get paid hrlyStephanie F. | Premières impressions
Excelente servicio y atención. Gracias por todo.REITEL C. | Expérience générale
Man. Gee is the man. Very friendly very professional. Very thorough. Thank you for helping me through my transaction. A must have employee.Hellen W. | Premières impressions
Overall, the service was great, all employees were friendly and helpful.Judy D. | Premières impressions
Le client n'a pas laissé de commentaire.tenesha b. | Premières impressions
Le client n'a pas laissé de commentaire.jennifer s. | Expérience générale
I gave 3 stars because my lock was cut off of my storage, and I had to pay to get the new lock cut off to have access to my unit. I was not happy.SHAWNDRICKA P. | Expérience générale
Randy was always very professional and helpful whenever I needed assistance. His demeanor was always pleasant and eager to provide great service. I'll recommend your services to all my family and social media friends, great service with outstanding results.donald j. | Expérience générale
Le client n'a pas laissé de commentaire.Sharon G. | Premières impressions
Le client n'a pas laissé de commentaire.Lynn C. | Expérience générale
Le client n'a pas laissé de commentaire.LISE C. | Expérience générale
To much to text you can call 346-279-6137 and and to speak heatherHeather k. | Expérience générale
Le client n'a pas laissé de commentaire.Elizabeth P. | Premières impressions
I wish the storage units were open 24/7. I missed the deadline by 5 minutes and wasn't able to move my belongings into my unit and had to rent the truck for another day. Very inconvenient and expensive.Tatyanna C. | Premières impressions
Other than my things getting ruined uhual took care of me and my family.ANGEL F. | Expérience générale
I have so many things to say. Every time I have gone there need it for storage or for rental it has been a huge ordeal and a mess. I would mention customer service but there isn't any it's absolutely horrible there are no friendly faces no one knows what's going on or who is doing what. You're supposed to have 24 hour access but when you try to access your storage unit after 930 at night you cannot the doors are locked and you can't get in, bathrooms are absolutely disgusting and I would not even recommend this location to someone I didn't likeErin V. | Expérience générale
Rhonda Holliday was the best!kyle m. | Premières impressions
Le client n'a pas laissé de commentaire.Nicole M. | Premières impressions
I had questions about how to check in and out when i arrived. I went inside to ask my questions, and the older woman who I believe is the manager of the facility was extremely rude to me and acted like i should be familiar with it already. She assumed I needed to return a truck as well when all I said was that I needed to check in for my storage unit. She acted like my question highly inconvenienced her and basically told me I told them something they didn't. Then when she did finally explain it to me she was very condescending. The storage unit was nice but the downstairs floor smelled like wine.Jared C. | Online Move In
The Store owner was great in terms of knowing exactly how to assist me and my issues that I was dealing with in a Timely manner .SIRWAN O. | Premières impressions
The staff is above great! Manager is in need of a promotion. Great customer interaction. I actually trust her and I don't say that about any business..Edwin N. | Expérience générale
Son muy buenos en lo que hacenSigfrido G. | Expérience générale
Le client n'a pas laissé de commentaire.johnathan h. | Premières impressions
Le client n'a pas laissé de commentaire.brandy r. | Expérience générale
Rhonda was very helpful, informative and professional during the move in.Stephen M. | Online Move In
Le client n'a pas laissé de commentaire.SENAD C. | Expérience générale
Le client n'a pas laissé de commentaire.katrina g. | Expérience générale
Le client n'a pas laissé de commentaire.ELIAS F. | Expérience générale
No commentCheryl J. | Expérience générale
Son personas que me ayudaron mucho y atendieron con mucho respeto y dedicación. Mi respeto para las personas que me atendieron en esa unidad, estoy bien agradecido con ellos. Que Dios los bendigaSigfrido G. | Premières impressions
We had moved from Fort Benning, GA and were exhausted. We got here 5 mins before closing. The staff was very friendly and helpful despite our very late arrival. Seeing that I was very pregnant offered to help us and accommodate our storage needs.brynn A. | Premières impressions
Le client n'a pas laissé de commentaire.katrina g. | Premières impressions
Le client n'a pas laissé de commentaire.Raymond G. | Premières impressions
As usual, with all of my Storage and moving needs, U-Haul is A-1. I used someone else once before and truly regretted it. I came back to where I knew I would get great service from. Excellent service, Excellent Team. Always A Job Well Done Copperfield Team!!! Thank You For All You Do!!Keitha C. | Expérience générale
Le client n'a pas laissé de commentaire.Steven B. | Premières impressions
Le client n'a pas laissé de commentaire.Rochelle D. | Premières impressions
Le client n'a pas laissé de commentaire.Martha C. | Expérience générale
Wonderful storage , courteous and helpful.Darrel M. | Expérience générale
Le client n'a pas laissé de commentaire.Michael K. | Premières impressions
ExcelenteNurys R. | Premières impressions
Le client n'a pas laissé de commentaire.ELIAS F. | Premières impressions
The storage units was so clean, well organized and all the equipment to use was great. I didn't have any issues and will definitely be using their service againVenita J. | Premières impressions
Staff were excellent with customer service.sharon c. | Expérience générale
The staff was excellent! They went out of their way to be helpful and assist me above and beyond my expectations. Thankssharon c. | Premières impressions
Le client n'a pas laissé de commentaire.Kneeli K. | Online Move In
Rhonda Holiday was great to work with. She was very helpful and explained completely. It was an extremely busy day for her and her staff, but she treated me like I was the only customer she had. I appreciated all that she did for me in a very stressful situation for both of us.david c. | Premières impressions
Le client n'a pas laissé de commentaire.Jermaine R. | Premières impressions
Rhonda absolutely first class professional - she should be in upper regional management in my humble opinion Copperfield / Houston TXTOM L. | Expérience générale
Le client n'a pas laissé de commentaire.chuk h. | Premières impressions
Ownership here is on top of things and runs a great businessCarl T. | Premières impressions
My only complaint was that the elevator was not in service afor 2 consecutive weekends. It has been fixed but this delayed me from being able to keep my move out schedule and thus incur another months rent. I understand mechanical things break but the elevator was showing reliability issues for weeksDANNY T. | Expérience générale
The staffs where so nice and co operative .VICTOR W. | Premières impressions
Le client n'a pas laissé de commentaire.Malvin G. | Premières impressions
Le client n'a pas laissé de commentaire.CLINTARA B. | Premières impressions
Rhonda Holliday is incredible. She understood immediately that I was under stress from the winter storm damage to my home, the packer, and movers coming all at once, and the last thing I had to do so I could rest after 2 days of not much sleep, and having not eaten or showers in 2 days. I am a Business Coach that specializes in Conscious Business, and Empathy IS a huge part of any business's success. She applied Empathy that soothed and comforted. That is WHAT is key to success. Bravo.Donna W. | Premières impressions
Le client n'a pas laissé de commentaire.BROOKE W. | Expérience générale
Please pay more attention to the phone Is hard for somone to answer the phoneHIram S. | Expérience générale
Le client n'a pas laissé de commentaire.Wesley M. | Expérience générale
Good looking Manager too!!!💋donald c. | Expérience générale
The staff and facility were good as always, which is why I continue to return to this location. It the Mobile application that is horrid. It was very irritating for the mobile check out not to work. I spent at least 30 minutes trying to check out. Also, the mobile check-in did not work either. I ended up having to go inside which defeats the purpose of using Mobile. So now I may be charged an extra $20 because I couldn't submit proof of check out. Please work on the applications, both the customer and employees have bad experiences.Danielle J. | Expérience générale
They took care of me.lajuanna g. | Expérience générale
Le client n'a pas laissé de commentaire.Angla C. | Expérience générale
You should verify email address, I did not rent from you, god only knows what was stored there. They didn't even want to give you a good email address. YOUR BAD......paul s. | Expérience générale
Very friendly customer service very friendly workers worked with me wen I had no where to put my stuff..Laura D. | Expérience générale
Le client n'a pas laissé de commentaire.Zeneakia I. | Expérience générale
Staff was not always friendly or helpful. Difficult to make monthly payment over the phone. Unit was broken into with no help from management or concern. Would never rent a storage unit from this location again.Susan S. | Expérience générale
Ryan was wonderful. If i ever need another storage facility, i will go there.. Very kind and professional.Susan J. | Expérience générale
Le client n'a pas laissé de commentaire.Angla C. | Premières impressions
Le client n'a pas laissé de commentaire.Lindsay B. | Premières impressions
Thanks everyone for the storagejosue j. | Expérience générale
Le client n'a pas laissé de commentaire.Tanishea M. | Premières impressions
Ryan and his staff were excellent..I would highly recommend them....Thanks Ryan!Susan J. | Premières impressions
Le client n'a pas laissé de commentaire.Mehrdad F. | Premières impressions
This facility is well managed, all employees are kind and courteous. Manager is helpful and his leadership shows within the entire staff. The entire staff gets FIVE STARSMARIO N. | Expérience générale
Everyone was super helpful, it was my first time and the taller guy made me feel at home. I had a few other storage units to look at. But the homely vibe he game me sold me there. Thanks so much for that! Especially since moving is stressful, he definitely calmed my nerves lol. Thanks so much ❤️shazia l. | Premières impressions
Le client n'a pas laissé de commentaire.Maria G. | Expérience générale
Le client n'a pas laissé de commentaire.Anita C. | Premières impressions
Le client n'a pas laissé de commentaire.CORY F. | Expérience générale
Randy was extremely helpful, knowledgable and pleasant to work with. . Great customer service and personal skills. Bery positive attitude and a good rep for u haul.Maria G. | Premières impressions
Le client n'a pas laissé de commentaire.Robert S. | Expérience générale
My storage was broken into. Didn't receive any help from staff...Jevon B. | Expérience générale
Roaches everywhere!!!!!db j. | Premières impressions
This UHaul location is the best!! Above and beyond all the time.Suzanne F. | Expérience générale
Le client n'a pas laissé de commentaire.Skyla G. | Expérience générale
Y’all are terriblevictoria k. | Expérience générale
Good location for the price.Perry S. | Expérience générale
Great service - timely serviceSkyla G. | Premières impressions
Quincy was so helpful! I am thankful for his assistance. However, office hours at this location aren't to my liking. I arrived 10 minutes before closing and needed someone to assist me with entering my unit as I had lost my key card. The door was locked and no one would come to the door to assist me. I was told through the closed door that yes they are still open but the lock the door and shut down the system 10 minutes before closing. There was one young man that was out side that I asked if he could assist me and he tried to get the door open to the units but could not. I was grateful for him but the other guy in the actual office was complete unhelpful and rather rude. He could have at least unlocked the door to tell me their procedures. Not shout through a closed doorMegan A. | Expérience générale
Everything was good I didn’t have any problems it was fast .Julia R. | Premières impressions
MerciJuan R. | Expérience générale
Ryan is amazing he's a really great person with a heart, very understandable and made me feel like part of the Uhaul family. I would definitely recommend friends and family to the Copperfield Locationdeanthony h. | Expérience générale
Le client n'a pas laissé de commentaire.Jayna B. | Expérience générale
Le client n'a pas laissé de commentaire.Rusty G. | Expérience générale
Très bienPeter J. | Premières impressions
Has always been a pleasure working with U-Haul !!! Thanks!!!!jon v. | Expérience générale
I wished that I could give you all more stars.Charles M. | Expérience générale
Great ServiceKennedra N. | Premières impressions
Great service!Erik L. | Premières impressions
Ability to access storage was a pain as I had to input my code 4 times most of the time to get both doors to open. This involved walking back and forth 2 times.Linda C. | Expérience générale
Poor customer servicemarco u. | Expérience générale
Everything was great and the staff was really helpful ty so muchShella S. | Premières impressions
THANKS FOR YOUR SERVICES!Shameka F. | Expérience générale
BienSeyyed m. | Expérience générale
I was satisfied with the facility.Catherine M. | Expérience générale
Derronne was awesome!Melissa W. | Premières impressions
I have these U-Haul storage for many years. However, this last time 2/2019 to 8/3/2019, I ended up with my belongings covered in mold. Please contact me firstname.lastname@example.org very sadJacqueline G. | Expérience générale
Excellent service à la clientèleJoseph D. | Premières impressions
Representatives very friendly and very helpfuljon m. | Premières impressions
Out of the 2 different individuals over the course of 4 visits to this facility I will not comment on one of them but would like to praise Jarrod. He was efficient and easy to work with.Scott R. | Expérience générale
Ty was very helpful with all thay I needed. He spent time wirh me to explain my options. Very respectfulAngelica M. | Premières impressions
Very helpful & courteous!Claudia C. | Premières impressions
Employee needs to more professional when dealing with customers.Natika J. | Premières impressions
Even though there was some mix ups and an unruly customer, everyone there helped and had solutions. Impressive!Zserilyn F. | Premières impressions
Tiffany was very thorough and polite. Not only was I greeted w/a smile, I was greeted w/a sense of urgency to assist. She made my rental experience a pleasant one.Lolly R. | Premières impressions
While the facility may have looked secure, it was not. My unit and several other units were broken into. Security cameras locked doors. inside job is all I can say.CURT C. | Expérience générale
Hello, I've left all ur stuff in storage. U have 14 days to move it out. But the other stuff I'm use a Uhaul cuz u got a lot of stuffMIchelle G. | Expérience générale
Staff and management was very professional and understanding of my storage needsKerry B. | Expérience générale
I was not told that there was a late fee charge. I called to inquire and the rep was horribly rude. You should not have people like that as customer service reps.beluchi e. | Premières impressions
S.O.PATRICE B. | Expérience générale
.Shameka F. | Premières impressions
Facility inside climate control smells like water damage very bad. Might want to look into thisKacce B. | Expérience générale
Easy process and awesome customer service. I was in and out in no time with no worries or stress.Joycelyn W. | Premières impressions
........well done overall.....hats off to Ryan, Denise & Norman for their help coordinating the rentals & help with the trucks & storage.....Mike H. | Expérience générale
Ms. Denise Flores was very knowledgeable and efficient at her job and I had a great time purchasing my storage space.Jerry S. | Premières impressions
When the management changed and Ryan came in, you could definitely tell the difference in overall customer satisfaction.Jose C. | Expérience générale
Very helpful and available staff. Facility, as well as the restroom, always clean. Easy access to storage unit when needed. Ryan was a pleasure to work with.Paul D. | Expérience générale
Everything was great.Zeneakia I. | Premières impressions
Your prices are too high!!Melane C. | Expérience générale
Got my propane tank filled and the lady didnt know what she was doing and said she was super nervous and it took her forever to figure out how to fill itBrandon F. | Expérience générale
no issues whatsoever and they sent reminder email to make sure i did not forget to pay each month, very helpful!GINA W. | Expérience générale
Thank you for helping melisha p. | Premières impressions
The sales representative named Norman at the Copperfield location was very helpful & knowledgeable. His customer service was over the top, definitely need to give that guy a raise or promotion.Michael H. | Expérience générale
Excellent service. Thankselio m. | Premières impressions
Staff members was helpful and friendly.tamara g. | Expérience générale
Unisex bathroom very cleanEric L. | Premières impressions
I would have left an above average rating but Francisco was extremely rude over the phone. The manager, Ryan Smith was wonderful and had exceptional manners and offered great customer service.susan l. | Réservation
I rented for 2 years and never had a problem.DENISE H. | Expérience générale
Good business here.ADLAI D. | Expérience générale
Ryan was very courteous and located the most convenient storage unit for the size I needed. Showed me how to access unit and even helped me unload two pieces from the Uhaul truck. Great service.Paul D. | Réservation
I have stored with Copperfield U-Haul on more than one occasion as well as rented a moving truck - always a great experience. Merci.Wendi H. | Expérience générale
The staff was remarkably helpful, friendly, and responsive. Virtually every time I was onsite, someone was cleaning the facility; it was immaculate.John F. | Expérience générale
Some people are accomodating and nice...keep it up for those people.henry y. | Réservation
All of my furniture, clothes, pictures and basically everything ruined.SUNCEE S. | Expérience générale
There was mold on many of my items when we moved out. Several were damp like water had gotten in. It was always hot in the building. The security doors only worked 50 % of the timeBROOKE B. | Expérience générale
My property my whole lively hood was damage, mold & mildew. No one has shown empathy that my children and I have to sleep eat and sit on the floor in our home. I lost things that have sentimental valuAsia R. | Expérience générale
These guys are the best!Tyson A. | Expérience générale
The only issue I had was that several times there were U-haul trucks being stored in the small number of parking spaces next to the dock which limited the access to the storage facility.VINCE A. | Expérience générale
Was a storage unit holder from Oct '17-May '18 (& made frequent trips). When I got ready to remove my items out, I was told I needed a code -in a very rude way. 1st time learning the about the codes.Kimberly O. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!