Évaluations des clients U-Haul Moving & Storage of Cuyahoga Falls

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Cuyahoga Falls

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Ryan H. le

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Le client n'a pas laissé de commentaire.

Gene S. le

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Le client n'a pas laissé de commentaire.

Christine T. le

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Le client n'a pas laissé de commentaire.

John G. le

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Le client n'a pas laissé de commentaire.

Linda W. le

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Le client n'a pas laissé de commentaire.

Anthony M. le

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Le client n'a pas laissé de commentaire.

Mark K. le

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Everything was great!

Mark K. le

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Treat them the same way I was treated and you’ll be golden!

Ali V. le

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Le client n'a pas laissé de commentaire.

Mark T. le

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Aeesome Staff

cody L. le

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Le client n'a pas laissé de commentaire.

David G. le

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Le client n'a pas laissé de commentaire.

Jesika S. le

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Le client n'a pas laissé de commentaire.

Keturah H. le

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Easy and convenient. The owner/manager knows how to treat the customer!! Great customer service.

John C. le

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The inside of the windshield of the truck I rented was very dirty. A heavy film with streaks was very evident. I find this to be heavy at different times of the year and am constantly cleaning our cars windows. Everything else was great at this new location. I'm sending this to help your store. I also mentioned this to the attendant when returning the truck, he said he would get it next.

robert J. le

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Le client n'a pas laissé de commentaire.

Aimee B. le

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The staff , experience and services were all wonderful.

Victor M. le

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Le client n'a pas laissé de commentaire.

Steve K. le

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Le client n'a pas laissé de commentaire.

Joseph C. le

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Le client n'a pas laissé de commentaire.

Andrew P. le

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excellent service and clean, upstanding location

Teresa B. le

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Le client n'a pas laissé de commentaire.

Ricky M. le

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Everything was perfect and this location is new and looked great inside and outside. Truck was perfect and the young lady that helped me was very good and took great care of me

Gaeann M. le

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Le client n'a pas laissé de commentaire.

Marwan A. le

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Le client n'a pas laissé de commentaire.

Joseph P. le

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Le client n'a pas laissé de commentaire.

Gary O. le

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Everything was good BUT the van I rented smelled like it had been kept in a barn for a LONG time.

Richard M. le

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This is my neighborhood store. The staff is ALWAYS friendly and helpful. I have rented vehicles there a number of times. I keep coming back because of the excellent customer service. You should be proud that you have employees like this in your organization.

Brad L. le

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Le client n'a pas laissé de commentaire.

Marla W. le

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Le client n'a pas laissé de commentaire.

joan T. le

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Le client n'a pas laissé de commentaire.

Gaille R. le

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Very efficient & focused.

John G. le

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Le client n'a pas laissé de commentaire.

Ryan S. le

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Mobile app was not reliable. Mid process it kept coming up with errors and saying "the site was down for maintenance".

Nicole S. le

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Le client n'a pas laissé de commentaire.

DON Y. le

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the lady found my cell phone and kept it safe till I got back, :-)

JAMIE E. le

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Le client n'a pas laissé de commentaire.

Donald R. le

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U-Haul is a company that is come full circle in competitive pricing and quality of equipment. I was very pleased with this experience as a whole.

Alyssa C. le

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Manager was rude while I was freaking out

ashley m. le

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Great storage unit

holly c. le

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One of our movers cut his finger and the staff was very attentive and helpful

Mary Jo W. le

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The guys at the Cuyahoga Falls location were very accommodating, knowledgeable and a clean store too!!

Theresa C. le

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Excellente!!! Great experience with the Cuyahoga Falls U-Haul Staff :o)T

Amy H. le

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Highly recommend and appreciate the service.

Marsha M. le

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Very professional and friendly

Richard M. le

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Very nice staff, convenient processes, secure facility, and reasonable monthly price.

Ayeisha J. le

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I was a dissatisfied with Uhaul because I planned to move out of my storage unit on 7/5/19, but according to the Uhaul rep, they do not prorate rent, therefore I had to pay for an entire month!

lawrence B. le

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Fast service; excellent & helpful customer service agent. Smooth transaction.

Joshua B. le

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Broke my hutch shelf's.

Angie B. le

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Great service, sign up and my questions were answered.

karla w. le

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Had to wait a few minutes for someone to help me. They were busy with other customers. The manager thought I had a hold on a 10/10 storage unit when in fact it was a 10/15. We did get it straightened

Leanna M. le

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Joshua was SO helpful and went above and beyond in making sure all went smoothly for me as I checked in. I deeply appreciated his willingness to go the extra mile during a stressful time of moving.

Steve K. le

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Great service and staff!!!!

pamela c. le

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I was told giving my email address was optional so I chose not to give it. I was notified through the mail that the bill was overdue and I received a notice with a late fee. Poor communication. Thanks

Christina V. le

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GM Mike and his crew went above and beyond to fulfill all my storage needs. The unit was very safe and secure and the loading dock was perfect for unloading my stuff into my unit!

Meaghan R. le

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Not sure why, but every time we used the log in once to our locker and removed the lock the alarm would go off. Our card always thanked "Daisy":, not sure who Daisy is.

scott j. le

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great salesman, made our experience a lot easier than expected!

Paiton s. le

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We were owed a 10 dollar refund and the clerk didn’t know what it meant on the receipt. They were supposed to have a manager call the next day (which they didn’t). Still have yet to get my money.

Steven M. le

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Employees stayed late to help me check in to a new storage unit and never made me feel rushed.

Cyndi K. le

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Thank you for your time in helping me figure out the best option for me. I don't like that I cannot be put on a list for a different unit: safety concerns about the interior units not close to door.

Chris W. le

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I love what they’ve done to repurpose an old building. Super convenient. Great staff who are able to answer all your needs.

Janie S. le

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I would Recommend the storage unit company to anyone the workers are very friendly and always there to help you.

Gustav D. le

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EXCELLENT CUSTOMER SERVICE! We came in looking for a storage unit and were promptly booked. In and out in barely an hour, including tour of the facility, instructions, etc!

John H. le

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Worked out fine

ELIZABETH R. le

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Prices high. Friendly staff except the main who answers the phone when I call, he said he was in sales but he was rude about me not renewing the rent. Security system doesnt seem to work. Clean.

gary h. le

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Rosie is great employee She took great care of us during truck rental-we even decided to move our storage unit from a competitor to U-Haul that day Thanks Rosie !

Kaitlyn M. le

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The manager was mean. Me and my husband were going through a rough time. We worked out arrangements with the Manager. Who failed to let his employees know of the arrangement to retrieve our belongings

Jeffrey S. le

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Very helpful service helping us to select and find the right storage unit for us!

Steve E. le

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I need way more than 200 characters. I called customer service, one thing I’d like to add to that, is, why was there rat poison in my unit when I opened the door?

Cindy W. le

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Great experience!

Andrew W. le

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Keith was extremely helpful in getting my truck rental and storage unit rental setup. I couldn't have asked for a better experience.

Dennis D. le

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We were taken care of by Keith Robinson. He was very efficient, courteous and helpful throughout the process. Keith gave us his personal attention throughout the transaction. We left very satifsfied.

Amy P. le

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Thank you! Great service, reasonable prices, and truck/unit were clean and in good repair.

karren d. le

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Highly recommend!

jenny k. le

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We had to come unlock our unit so they could finish wiring the lighting. They sent our bill to the wrong address and we ended up with a late fee. Lots of little issues that left us unsatisfied.

Amanda S. le

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Clean storage units and friendly staff

Emmanuel O. le

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Quick and detailed.

Loyd M. le

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Staff is very helpful and courteous, Keith and Mike especially should be special mention, they go out of there day to take care of the customer!

Pamela P. le

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My experience was good. Staff was helpful and courteous. Re: cleanliness-Trash bins at loading area were always full when I was there, could use a couple more.

Pamela P. le

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My "greeter" who oriented me was pleasant and helpful. The cubicle was clean. But more trash bins should be available and EMPTIED . I have been there twice and the one receptacle was overflowing .

Victoria L. le

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The General Manager (Mike) was highly accommodating and friendly.

Debbie P. le

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Staff was very friendly & helpful I like the facility & my things being stored inside & with climate control

Antoinette C. le

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The unit itself is fine. It would be better if there was 24/7 access to the building. The building is still majorly under construction so hopefully they finish soon and upgrade the security.

Tina P. le

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Staff is very friendly and helpful.

matthew G. le

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Mike ( the general manager)and Rosie where great. They was very helpful and friendly. The facility was very clean and easy to get around. Great place and service. Can't thank them enough. Thank you.

Jerod P. le

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Great General Manager