Le client n'a pas laissé de commentaire.CARLOSFRANCISCO M.
Customer Reviews for U-Haul Moving & Storage of Dan River
Pour nous contacter
Danville, VA 24540
(W on Rt 58 from Rt 29 exit)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Starlette H.
Le client n'a pas laissé de commentaire.Jennifer P.
Not a thing! The employees were kind and very helpful!Hannaisha C.
Everything needs to be improved from customer service to truck maintenance. Every single aspect of this rental was horrid.Dustin H.
Le client n'a pas laissé de commentaire.Charles A.
Le client n'a pas laissé de commentaire.Michael H.
Le client n'a pas laissé de commentaire.Keith S.
Le client n'a pas laissé de commentaire.Josh D.
Some of the things that I had to use for the move were not in stock.Brian T.
Le client n'a pas laissé de commentaire.Sonya C.
I have used UHAUL for the last moves from Texas to Virginia. On this last move we were charges hundreds more than we were quoted. When we called to find out what happened, we were told to call the drop off location to find out why. I also overfilled gas and was still charged a gas fee.DONNIE C.
The Team Ã t this location Riverside Danville VA is the VERy BEST U Haul could offer any customer. I use their services often in rentals and own several storage units. The inside always clean floors and some type serving maintenance activity going every time I visit. Staff is kind and courteous willing to answer questions and make your stay pleasant. I love the fleet of vehicles on hand and they honor reservations to accommodate customer needs which I find most important also check in and out quickly and efficiently with keys documents and equipment ready to go. I am a retired woman Veteran that visit many event and use your trucks. I am proud to have UHaul with my USA activity events and could not do without your services on regular dependable .basis. Often remind me of my Army's Supply Delivery days during War and Peactime when our troops and my duty was desperately needed me, At age 70 now UHaul give this gift to be independent and do important this in my life now.. I have driven your 20 ft Truck over 2000 mile on one trip several times in the last year The respect on the road and service facilities that UHaul logo go me was priceless. More than I would have in personal car or RV. I was the only peron in the truck but never felt alone safe move and roadside service with me The customers here will need service from this location in Danville more people because the new Ceasar Casino's attraction is coming soon. Need more vehicle truck vans especially 10 ft. trucks. Home owners and small businesses need this equipment more now than ever and the development of Danville change daily. Personally I fear the day there is no truck available for me as it is essential to my movement out and about. my salvation to move around freely in a busy growing town. I am saving up to buy a 10ft at auction and have my picture on the side with UHaul logo hopefully before I'm age 75. lol but until then give the Riverside Team 5 Stars UHaul Thanks..VERONICA J.
Josh is awesome. He helped with everything I needed and addressed a concern immediately. I will definitely use uhaul of Danville againJennifer F.
Le client n'a pas laissé de commentaire.Lisa M A.
Everything was great until I got all my things an they charge me another monthJESSICA VERONICA F. | Expérience générale
It was great, service was excellentLarry C.
Le client n'a pas laissé de commentaire.William L.
Darren and his crew always display great customer serviceRichard T.
Le client n'a pas laissé de commentaire.megan S.
Yes no plmPatricia B.
Very professional staff , equipment had right side tail light out. Someone loaded a vehicle too wide for equipment. Holes rubbed through wheel wells.Frank B.
Le client n'a pas laissé de commentaire.Penny B. | Expérience générale
Great service all aroundELIZABETH B.
Le client n'a pas laissé de commentaire.Harold G. | Expérience générale
Le client n'a pas laissé de commentaire.RICHARD H.
Le client n'a pas laissé de commentaire.calvin A.
I don't see anything needed to improve. I reserved online and the equipment was available and my checkout took minutes. I was impressed by the diligent security measures and efficacy and professionalism of this location. If I need to rent again it will be here at this location over others.John P.
Le client n'a pas laissé de commentaire.Robert R.
Staff was very welcoming and friendly!Clyde D.
Le client n'a pas laissé de commentaire.John H. | Premières impressions
You folks did a great job. Completely satisfied.Wayne S.
Josh was professional and very customer oriented. When there was a problem with our reservation , he worked relentlessly to solve it. Thank you again!Connie R.
I was overcharged, and nothing has been done to refund the overcharged amount yet. Also, the front of the truck was damaged when we received it. The customer service we received at the location was not satisfactory, as all workers were rude and uneducated about the business. I will never rent a uhaul again or recommend it to anyone I know.Jon T.
Great customer service! Very clean establishment!Andrea H.
Le client n'a pas laissé de commentaire.gregory K.
Le client n'a pas laissé de commentaire.Wayne S.
Made it extremely easy to return truck! Nice fellowCarol A.
great customer service!Randall P.
Le client n'a pas laissé de commentaire.andrew W.
Le client n'a pas laissé de commentaire.Jawaiin G.
Le client n'a pas laissé de commentaire.jenifer C.
The only thing that I see would be a bigger parking area.James S.
Le client n'a pas laissé de commentaire.KENDALWARREN C.
Le client n'a pas laissé de commentaire.Crystal C.
Paul was great! Very helpful!Misty J.
Manager Darren went above and beyond to accommodate our needs in light of no availability of promised storage units.Amanda J.
Excellent service à la clientèleKENNETHLAMONT M.
Everything was goodJOSHUA R.
Le client n'a pas laissé de commentaire.Keith B.
Very goodDale T.
Le client n'a pas laissé de commentaire.DONALD D.
Le client n'a pas laissé de commentaire.JIMMYWILLIAM M.
Keep up the good work. Everyone treated us wellmike J.
Parking lot is a little tight. Overall good experience and great service from their employees.billy M.
Le client n'a pas laissé de commentaire.KARENKATINA W.
When I went to the store to reserve a trailer on Friday May 20th I found the staff to be polite, courteous, and very helpful. When I picked up the trailer on Sunday 2 different staff members were there and both of them were also polite, courteous, and very helpful. When I called Sunday afternoon about a concern with the trailer Jeremy answered all my questions, explained what I needed to do, and reassured me they had everything documented.Al J.
Le client n'a pas laissé de commentaire.Keith W.
Nothing. Everything was greatBarbara B.
Le client n'a pas laissé de commentaire.Ricky M.
Le client n'a pas laissé de commentaire.phill H.
Le client n'a pas laissé de commentaire.RobynE B.
Le client n'a pas laissé de commentaire.Cynthia V.
Le client n'a pas laissé de commentaire.Kieyanah B.
No comments 😕Robert B.
Uhaul â€œaccidentally â€œ cancelled our reservation, which added stress to an already stressful situation. Instead of being able to pick up the uhaul truck locally, we had to go 1 hour to pick up another truck adding 2 hours.Brandon A.
Le client n'a pas laissé de commentaire.Bobbie R.
The guys that were there today was excellent made me and my son felt really welcome and they were there to help with anything service with a great smile 😃KENNETHRAY W.
Ended up with way more truck than I needed due to reservations issue which ended up costing me way more in fuel. Overall costs of close to $80 per hour as I had truck less than 4 hours.Robert S.
Great service, very helpful staff and very good equipment and price.Wayne S.
Le client n'a pas laissé de commentaire.Beth W.
Le client n'a pas laissé de commentaire.Jerome C.
Le client n'a pas laissé de commentaire.Jonathan S.
Don't over charge themFLOYDDWAYNE D.
Le client n'a pas laissé de commentaire.DAVIDHUGH C.
Le client n'a pas laissé de commentaire.Taurean E.
Le client n'a pas laissé de commentaire.CYNTHIA L.
I rented a large trailer here 5 days ago, which was a good experience. Today was no different, other than dealing with two different people. Just like last week, the men were knowledgeable, efficient, and pleasant. The equipment was in great shape. I reserved online, showed my license and used my credit card at Uhaul location, hooked to trailer, and pulled away in less than 15 minutes.MICHAELGARY T.
The Uhaul person at this location was very pleasant, personal, and knowledgeable. He took care of the paperwork very quickly and had me on my way without delay. The return to this location was super quick and easy. Absolutely no hassle. The trailer pulled and tracked perfectly.MICHAELGARY T.
Le client n'a pas laissé de commentaire.hana H.
Le client n'a pas laissé de commentaire.Walter M.
The van stunk really bad of cigarettes and weed. It was also covered in a lot of either dirt of some kind or bird crap. All over the windshield and windows. Nasty.Sarah M.
The turn in location I was directed to return the trailer to was not the closest to my location.tammy G.
Ordered a 10' but there was a issue with the reservation. These guys worked hard to get me a replacement truck and got me rolling. Highly recommend this Uhaul site. MerciJOHNR W.
I did not realize is was so expensiveNancy M.
The guy that checked me in on Sunday called me a nigga was very unprofessional rude and street acting.Monti P.
Easiest drop off ever.Mary P.
Le client n'a pas laissé de commentaire.Dale P.
The staff were really helpful and friendly and our truck was in great condition. I'd certainly use this location again.Daniel B.
I reserved a tuck 5 days before my move date, and I come to pick up the truck and I get turned away because I don't own a sell phone. I was told to get some one that I know and use there phone. This was a big problem for me and this just a bad policy!REGINALD ODELL C.
Le client n'a pas laissé de commentaire.Stanley E.
My UHaul store here at home is awesome Open 7 days a week..helpful.. courteous and knowledgeable. Plenty of equipment to rent.George J.
The young man checking out the rental was very professional. Very polite. Very sincere. No stress and no pressure. Great experience.Alton G.
The only problem I had was when your driving the truck it's had to get the gears to change when you going down hill and a up hill cline, the sound of the greats changing was so loud and it took a moment for the speed to go where you need it to be in order to keep up the the traffic. Other then that it was a good trip from Phoenix to Virginia. Merci.Rennell G. | Premières impressions
Le client n'a pas laissé de commentaire.Melissa H.
Customer Service was terrible terrible attitudes. Everyone standing around expect one guy working. Didn't have the truck I had arranged for had to get a bigger one.Crystal W.
Over charge my cardbreanna C.
Le client n'a pas laissé de commentaire.Bonnie A.
Le client n'a pas laissé de commentaire.FRANKSEWARD A.
Leftover trash in truck from previous renter, especially in box. Driver's side restraint receiver hard to use.LEONARDWINFREY S.
Le client n'a pas laissé de commentaire.Lyric W.
Le client n'a pas laissé de commentaire.Dave F.
Le client n'a pas laissé de commentaire.Kristina R.
Le client n'a pas laissé de commentaire.Tamiyah M.
Le client n'a pas laissé de commentaire.LYDIA G. | Premières impressions
The representatives were knowledgeable and friendly and helpful. Thank you for your help at this difficult time we lost our sister to stage 4 Cancer and needed to remove her belongings from her residence. U-Haul made this happen.Darlene C.
Le client n'a pas laissé de commentaire.kimberly w. | Premières impressions
Q was amazing. Thank you Q for the best hassle free service ever.Nicole T. | Premières impressions
Le client n'a pas laissé de commentaire.James S. | Premières impressions
Le client n'a pas laissé de commentaire.John M. | Premières impressions
The staff was very knowledgeable and helpful. They were friendly and helped me maintain a positive attitude. It was quick and easy to do all I had to do. They are an A1 saffLeslie B. | Premières impressions
Le client n'a pas laissé de commentaire.Les B. | Expérience générale
I'm well satisfiedJOYCEANN M. | Expérience générale
Le client n'a pas laissé de commentaire.sherrell w. | Premières impressions
Le client n'a pas laissé de commentaire.Tiffany B. | Expérience générale
Le client n'a pas laissé de commentaire.VIOLETWARNER S. | Premières impressions
Great staff!!!Troy G. | Expérience générale
The staff were well above excellent. Very helpful, making sure that the renters felt safe and secure of property. Each staff workers got along well with each other. They are well knowledge of their position & anything that you need to know. I need an extra hand with loading my property into the unit they took their time & they deliberated very well. I would recommend my friends, family, strangers & my enemies if they are nearby or in city & need a store their property, go toDainesville Riverside in Virginia.Pamella B. | Expérience générale
Le client n'a pas laissé de commentaire.latarsha w. | Expérience générale
The staff that helped me get the unit went above and beyond to help me get a unit at the last minute when I was stuck in a tough spot. He could not have been more considerate, respectful, and willing to help me get what I needed. Move-out was the easiest process.Kaylee S. | Expérience générale
My representative was awesome!Tiffany B. | Premières impressions
Le client n'a pas laissé de commentaire.TIFFANY Y. | Expérience générale
Le client n'a pas laissé de commentaire.James R. | Premières impressions
Le client n'a pas laissé de commentaire.Marcellous R. | Expérience générale
Will use again. ThanksMarc M. | Premières impressions
Both (2) of my storage units were water damaged and molded from a leak at this uhaul location! I was deployed with the U.S. Army at the time of this incident. I was not notified by email nor phone call that a leak had occurred in my specific units! The manager Darren Bennett even acknowledged that he was aware of the leak and failed to notify me. This is unacceptable to come back from serving your country and I had no furniture to furnish my house with!!!Tiffany W. | Expérience générale
Le client n'a pas laissé de commentaire.Diane S. | Expérience générale
Le client n'a pas laissé de commentaire.Tyeisha G. | Expérience générale
Le client n'a pas laissé de commentaire.Duane D. | Premières impressions
The only entrance I was shown was on a old loading dock for semi trucks, the U-Haul trucks are several feet lower than the dock so every thing has to be lifted up to get it into the building. The small area is normally filled with so many U-Haul trucks that you can't get in or out easily with a regular truck let alone try to pull a trailer in and out.Michael L. | Expérience générale
Le client n'a pas laissé de commentaire.Tameika H. | Premières impressions
The customer service was excellent...my only issue was having a hard time moving a dresser from the truck to the storage. I wish there was a ramp instead of just steps. Other than that everything was a smooth process.TIFFANY Y. | Premières impressions
Le client n'a pas laissé de commentaire.mellinda c. | Expérience générale
Le client n'a pas laissé de commentaire.Laquita R. | Premières impressions
Joshua & Omar went above & way out of their way making sure that I was able to get settle in. Very respectfully manner young man, making sure that the customer is satisfied.Pamella B. | Premières impressions
Le client n'a pas laissé de commentaire.TONITTA M. | Expérience générale
Great place nice guysJanelle W. | Expérience générale
Le client n'a pas laissé de commentaire.Robert B. | Premières impressions
Just waiting for the 139,9 to be refunded per Josh. Other than that the whole team is wonderful and very caring and understandingVANESSA L. | Premières impressions
The new manager Darrin is a sweet heart and does his job very well he is a great leader and I would recommend him as a manager any day he not rude disrespectful or anything and he trys to help as best as he canBrittany W. | Expérience générale
I love that I can access my storage locker 24/7 I work At night so I can just go by whenever I love itJoey N. | Premières impressions
Had an online reservation and the check in process till took over an hour and multiple attempts in person. The staff were helpful but I'm not a fan of the check in process. Storage rooms are also far away from the entrance so if you have a lot of things to store, it'll take forever to put it away. Ended up going to the storage facility across the street, process took 5 mins.Taylor A. | Premières impressions
Le client n'a pas laissé de commentaire.PATRICIA T. | Expérience générale
Le client n'a pas laissé de commentaire.FRAN H. | Expérience générale
Very good peopleMalek A. | Premières impressions
Le client n'a pas laissé de commentaire.LOUIS E. | Expérience générale
The guys are wonderful just love them very nice and friendlyTONYALATRICE I. | Expérience générale
Le client n'a pas laissé de commentaire.Raven R. | Expérience générale
Le client n'a pas laissé de commentaire.Nicole P. | Premières impressions
Some of your staff were very helpful but some where not customer service friendly and not helpful when I was trying to access my unit. I had to ask several times to move a Uhaul vehicle to access your parking bay to unload my vehicle.Robert B. | Premières impressions
Any troubles was handled quickly and resolved to my satisfaction Thank RandellSandra H. | Premières impressions
Le client n'a pas laissé de commentaire.nicole m. | Expérience générale
Le client n'a pas laissé de commentaire.Dwight S. | Premières impressions
Le client n'a pas laissé de commentaire.ERNIE B. | Expérience générale
The whole staff is friendly and professional; that is not always the case in some places.Antonia M. | Premières impressions
Excellent service from the staff in the Danville, Va location. What I was not too happy about is that the computer system was down the entire day 5/1/2021. This really was a big inconvenience for us. I think there should be a back plan for when the system is down.... you never know when computers will go down, the business should still be able to function...Lisa S. | Premières impressions
Le client n'a pas laissé de commentaire.KATHY E. | Expérience générale
Le client n'a pas laissé de commentaire.Carnesha F. | Premières impressions
Thanks so much I will recommend this to any friend 👍🏾Jimmy B. | Expérience générale
Excellent StaffRobert P. | Expérience générale
My move-in went very well. Thank you.Eunita F. | Premières impressions
The service was impeccable. I cant say enough about the way we was treated with our U-haul experience.Cassandra M. | Premières impressions
Loading and unloading to the storage units is raised.. no ramps or anything to assist... moved a riding mower and washer dryer up some stairs ... luckily Uhaul rep last night assisted me with the riding mowerBhrugeshbhai P. | Premières impressions
The employee who helped me was great.eric c. | Premières impressions
Didn't have 24 hour access and some employees that been there a while did not no what they were doing. Also it takes way too long to get things done the staff takes forever because half the time it dont be anyone running the inside. I caught the employee at BK when he was literally the only one there suppose to be running the store.need to do some things betterEbony P. | Expérience générale
Le client n'a pas laissé de commentaire.Larry H. | Expérience générale
Darren is amazing, great guy. Super helpful and kind.Jennifer G. | Premières impressions
Le client n'a pas laissé de commentaire.TA'NIQUEDENISE M. | Expérience générale
Le client n'a pas laissé de commentaire.teniger l. | Expérience générale
Short help. Took 2 hours to get a unit. I had reserved and was rented out to someone else. In a pandemic. No one wore masks. Nightmare.FRAN H. | Premières impressions
Darren made my experience outstanding. He is very professional and makes sure your happy when the transaction is complete. I love it here. It very clean and would recommend this place to everyone that is in need of a storage space.Kathy J. | Premières impressions
Facilities are not set up for moving. There is no ramp to be able to push your stuff up to get it up on the dock. You have to lift everything over a huge concrete wall. The lack of parking is absolutely ridiculous. UHaul trucks are packed in the parking lot like sardines. It is almost impossible to get a truck and trailer in the parking and be able to turn it around and leave when you are done. The front of the cement wall where you load and unload your stuff is slippery in front of the drain and is nasty with all of the trash sitting there in the water. Huge safety issue. We ended up leaving and going to another storage unit because we had to wait so long to back up to the dock to unload our things. UHaul really needs to find a better location within the city of Danville for the storage units. One where there is a ramp and you don't have to lift your furniture over a huge cement wall and there is plenty of space for the trucks to be parked and then for your customers to still be able to access the storage units.Kassia W. | Expérience générale
Le client n'a pas laissé de commentaire.Timothy W. | Premières impressions
Darren was very helpful, Thank you .Williams a. | Expérience générale
Le client n'a pas laissé de commentaire.Tasha S. | Premières impressions
Le client n'a pas laissé de commentaire.CLARNETTA T. | Expérience générale
There was a lot of change of staff ,but they all tried to be as helpful as they couldHolly R. | Expérience générale
I've had a number of issues w/ my storage unit which is very disappointing, but Kimberly made the experience so much better by really working with me to resolve the issue. thank you to Kimberly!Julie L. | Premières impressions
Friendly helpful staff.Lee H. | Premières impressions
They doing good job and help with me about help with price and explain of miles and return back time schedule..they are great take care of peoplekeresha h. | Expérience générale
I was pleased with my storage experience.Glen H. | Expérience générale
Judy B was very helpful and friendly . I used the storage room for 3 years and it was clean and dry and everything was just like it was the day I left it.JUDY P. | Expérience générale
Will never use uhaul again these questions do not pertain to real services that were performed.Carlos L. | Expérience générale
Facility is not large enough for multiple vehicles.Had rat traps in the storage unit.Not climate controlled.Not lighting inside storage unit.Carl H. | Expérience générale
Parking is horribleNaima T. | Expérience générale
Representative went above and beyondTina A. | Réservation
No email response except when it included money. No information on corporate management no fee waivers things missing from unit of over 3 years.im sorry to say this is not communication or secureVALERIE B. | Expérience générale
It's been over a week and I am still waiting for my refundJennifer W. | Expérience générale
Services supplémentaires à cet emplacement
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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