Évaluations des clients U-Haul Moving & Storage of Danbury

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Danbury

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Manuelluis A. le

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Nothing at all! Great customer service!

Joseph P. le

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We liked the staff that worked there on 10/20/19 very much. They were very pleasant and helpful.

Donna F. le

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Le client n'a pas laissé de commentaire.

Elismar P. le

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Very good thank you

Laurence M. le

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Le client n'a pas laissé de commentaire.

Robert S. le

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Le client n'a pas laissé de commentaire.

Stephanie L. le

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I have used this facility many times over the last few months and the service has always been very professional and courteous.

Jaclyn C. le

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Le client n'a pas laissé de commentaire.

Ralph C. le

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Extremely friendly and helpful

Antonio S. le

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Nothing was very satisfied

Gage S. le

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when we originally reserved we wanted to pick up in Beford, UHaul told us pick up was in Poughkeepsie. we switched to Danbury. You shouldnt let reservations go to places that cant do those reservations

Mark J. le

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Le client n'a pas laissé de commentaire.

Jake L. le

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Improve your customer service. I called to rent a trailer, mentioned in the notes I had a VIP coupon for $50, mentioned it when I picked up the trailer they said it was all squared away. When I returned the trailer after hours I spend 30+ minutes on the phone with customer service because I couldn’t check in the trailer from my mobile device which I had tried 5 times with 2 different forms of payment. So I followed the instructions and placed my contract in the key drop off box. My $50 VIP Coupon was NOT taken off even though it was in the notes, and I mentioned it upon picking up the trailer. the $50 VIP coupon was given to me after drove three hours one way to get a trailer a U-Haul Rep scheduled me for at a location that was closed at the time I asked to pick up the trailer. I spent 6 hours and $90 in gas for nothing. Then I get a free weekend again to get truck and they can’t even honor a $50 VIP coupon? U-Haul has cost me more aggravation and stress than I need and I rather push a truck home 5 hours than rent another trailer from them.

celest U. le

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Very difficult to reach them on the phone. Wanted to confirm if we could come 2 hours early. We were unable to get through so made the assumption we could. That worked out ok. At time of pick-up there was confusion over the rates, duration, and terms. Seems strange since reservation was booked via the National website, but they couldn't confirm the agreed upon terms? Referenced my notes and provided details. Worked out ok but added some extra fee to bill? Why can't the quoted price ever be the price? Extra $10 bucks! It isn't the money, it is the point. Just stick to the price?

TREVOR B. le

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I always have a great experience renting here - I rent 3 times per year. Vehicle is always ready, customer service agents always great and a speedy return. I would never go elsewhere.

Barbara T. le

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False advertisement and computer system is not great

Anthony M. le

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Excellent overall experience!! Thanks so much for your help, at a difficult time moving our moms belongings ... During he final end of life care sessions. Sincerely, Anthony and MaryLou

Jodi H. le

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Customer service was excellent

Roger L. le

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Le client n'a pas laissé de commentaire.

Marcos M. le

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Le client n'a pas laissé de commentaire.

Peter M. le

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U-Haul charged me $15.00 cleaning fee not necessary. Just a way to grab extra money. The after hours check in didn’t work. I rent trucks often as I work for a major van line. Your truck was swept clean by myself as I learned that lesson 30 years ago to return truck clean. I will choose another rental company going forward, do not appreciate being stolen from.

Sherrill T. le

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Price is good. Every time I come in this location, the wait time is too long. Need more staff.

Steven M. le

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Le client n'a pas laissé de commentaire.

Stanley F. le

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Nothing. We received Excellent service.

John J. le

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Le client n'a pas laissé de commentaire.

cecelia h. le

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Very considerate, understanding associate to work with...definitely would strongly recommend your facility and staff!!!

Gregory D. le

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The truck was clean, employees extremely friendly and helpful. The steering was a little loose. Besides that, great overall experience.

Jeffrey S. le

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Le client n'a pas laissé de commentaire.

Tanya P. le

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Le client n'a pas laissé de commentaire.

Jessica C. le

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Le client n'a pas laissé de commentaire.

Jacinto S. le

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Le client n'a pas laissé de commentaire.

Walter G. le

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I cannot think of anything. The service was excellent.

Julius N. le

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Le client n'a pas laissé de commentaire.

Jack S. le

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Professional, affable, knowledgeable and very courteous

Darren M. le

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Just awesome

Juan B. le

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No complaints.

Stephen C. le

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The lady who assisted me was very friendly and helpful.

GRETLIN R. le

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The young lady was very pleasant and very helpful. Great job

cliff W. le

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Having trouble setting up an account on the app

Yitan C. le

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Excellent service,very helpful thank your!

James R. le

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U-Haul seems seems to offer relatively above-average service with respect to reasonably priced storage options, moving supplies, and so forth. Customer service also seems to be excellent.

Susanne M. le

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Very satisfied. It was a great short term storage solution.

Craig W. le

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This is a GREAT facility. Very clean. It’s a large dedicated U-Haul shopping center...

Bruce W. le

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Great service!

Susanne M. le

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The staff were pleasant and courteous. I did not have a long wait to get my truck or during its return. The storage space was clean and the staff made sure the lock would fit with ease.

Sandra A. le

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Perfect

Michelle R. le

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The employees were polite and attentive. I liked how clean it was kept.

julie h. le

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Great friendly place to go to have all your needs taken care of

Nicole M. le

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I was in a crunch and Lisa was able to get me the unit I needed in record time without any issues. She was patient and nice. She was great!

john R. le

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Called in UHAUL and told them I was storing a Motorcycle, they said to come to your location. I go, prepare paperwork nside store. As I walk out with Rep, he says they don't take motorcycles.

chelsea w. le

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They have roaches and blamed it on me and did nothing about it.

david c. le

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Fast and easy!

IVAN C. le

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Excellent people working in this facility

DAN A. le

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Very good sevitce

Barbara B. le

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Thank u for helping me out god bless u all great service

Tracy C. le

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N/a

JULIE R. le

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Sufficient. Clean, friendly enough staff, solid security.

IVAN C. le

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Excellent professional and human beings. Assisted us in all the way to understand the local culture and customs’.

DAVID R. le

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The manager was not here on two occasion when I sought to speak with him nor does he believe in calling customers that leave a message for him to the customer. This was touted by the staff that he wou

Terrence H. le

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My Uhaul was robbed, Uhaul never reimbursed me!

MILDRED G. le

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The were very friendly.