Customer Reviews for U-Haul Moving & Storage of Dayton

2609 évaluations

1340 E 3rd St   Dayton, OH 45403
(2 blocks East Of Keowee)

(937) 222-7082

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(937) 222-7082

1340 E 3rd St
Dayton, OH 45403
(2 blocks East Of Keowee)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew I.  |  Premières impressions 
Évaluation :
2

I am chosing to get my items out of storage because there is a serious rodent problem. Many of my personal items were damaged and/or soiled with mice urine and feces. I chose to throw out many of my items that held sentimental and monetary value and it was terrible to clean up the mess that was made in my unit. I'm sad that I can't claim those things as a loss with insurance.

Traci G.  |  Expérience générale 
Évaluation :
4

Older trailer with faded out decals but it worked fine.

JEFFREY G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tyler D. 
Évaluation :
5

I think everything was great the only thing i suggest is that y'all give deposits back on card same day

Marguerite H. 
Évaluation :
3

Too hard to get in or out of. You should be able to turn equipment to any store that close to you qith out being chargwd anything extra. Makes you stop and think do i really want to rent anything from here

Ronald K. 
Évaluation :
5

Outstanding customer service,

Hector S. 
Évaluation :
5

Was there less than two minutes. Very simple return.

Randall C. 
Évaluation :
5

I always use the uhaul on east third street for all my storage and truck rentals. The first time I came into the store Aughn'ae helped me, and has been there every single time I've come in and needed a rental or any assistance. He is always working and has helped me every time. I really appreciate that uhaul hires great staff for customer service also, because moving is not so great. I will always choose this uhaul location for all my moving and storage needs! Thank you!!!

Kailey K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERRICK P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lauren M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiffany S.  |  Expérience générale 
Évaluation :
3

Customer service/dispatch sucks!! Requested small trailer. Called at 8:30am and requested for 9 or 9:30 if possible. Requested pickup from Troy, OH location. Said they had one in Troy and took payment then said someone would call me within 10 minutes to confirm. Never received a call, waited on hold twice because first call eventually dropped, then I realized I had a text with Trotwood, OH as pickup location. Drove 30 miles to Trotwood and they did not have trailer. They said I was still showing in system that I needed called but they had me as a 12:00 appt time. They sent me another 20 miles to Third St in Dayton, OH. Luckily they had one and I got started on my job about 2 1/2 hours later than planned. Costing people money is not cool. Third St took care of me but still never received a call and had to drive another 30 miles to return trailer costing me another hour and a half of lost wages. Not a satisfied customer for sure

Shawn W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kenneth P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARY ELIZABETH W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory D. 
Évaluation :
5

Not a thing I can think of.Great friendly service.

LINDA W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICIA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer M. 
Évaluation :
5

Thank you for everything 💪

Frank T. 
Évaluation :
1

Gauge on gas sticks. Seat cover doesn't stay put upon entering. Return took too Long. Missed bus by 1 minute and had to walk 15+ blocks.

George S. 
Évaluation :
5

They got the best deal for trailer dolly in the town, want to move your car for a fraction of the towing cost . This is the best option!!!

Blenvenido B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JONATHAN M. 
Évaluation :
5

Great people!! That is a major reason I did business with UHaul! I hope you will publish their names! Friendly, Professional, they knew their inventory! Clean facility and very accommodating! Would use Uhaul again! I chose 2 storage units, but, as it turned out, I only needed 1! The height made the difference! Thank you!!!!! Joy and Ken!

joy L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory S. 
Évaluation :
5

Only problem was the license plate on the trailer was bent up so when we lifted or shut the door it resisted.....causing it to be hard to open/close.

Tamara K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ALISHA W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELIZABETH B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shanda M. 
Évaluation :
2

Overall my experience was okay, but I requested and paid for 3 dozen furniture pads. When I got to my destination 60 miles away I found that I had not been provided any pads. Luckily the had 6 in the truck in a sealed pack that I had to open. I explained to the guy who checked me back in that I had not had my furniture pads. He was not able to reimburse me for the pads that I was never provided.

Zachary R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brice D. 
Évaluation :
5

keep up

Ali M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lena S. 
Évaluation :
5

Love the quick check in/check out. Thanks for saving me time! A+++

Eric M. 
Évaluation :
4

My rental truck smelled so strong of cigarette smoke it make me sick. I reserved for no contact pick-up and nothing worked. It put me behind schedule 45 minutes. Very frustrating. The team member (AJ Ross) was very helpful and did what he could to get me out of there but I ended up having to repeat EVERYTHING I had already entered online. I had scheduled this pickup to happen over my lunch hour and it should have been very easily accomplished but I was late getting back to work because of the set-backs.

GRETCHEN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRYSTAL H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

DUSTIN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles S. 
Évaluation :
1

First of all, your 50 $guaranteed rental doesn't mean anything when you have to drive an extra 20 miles both ways to pick up a truck from another location. After paying mileage and gas the 50 $is gone, plus the giant inconvenience of losing a half day of labor when all your help is standing around with no truck. That may not be this specific locations fault; however, the floor of the truck was sticky like someone has spilled soda and left it to dry. The truck also smelled like someone had been smoking in it recently. The gentlemen behind the counter was courteous and understanding as well as a military veteran. His supervisor AJ was not. When asked if it I could return the vehicle to the location I had tried to rent the original truck from, he told me I would have to pay the extra amount of a one- way rental. To add insult to injury, I had to return the truck early because of my work schedule and they charge an additional 20 $(after hours fee) because they didn't have to pay someone to take my keys. I am thankful you didn't charge me for returning the truck with a sticky floor from the previous renter.

Austin R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIMBERLY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Migeli O. 
Évaluation :
5

Pleasant employees and great service

Dale B. 
Évaluation :
5

Bien

DARIN C. 
Évaluation :
5

I'm glad that they are there.

Andrew H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

amber j.  |  Expérience générale 
Évaluation :
2

Called three hours before due back and threatened to report trailer stolen because they rented it to someone else to pick up before it was due back.

WILLIAM B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stoddard J. 
Évaluation :
5

Love the service!

Tongyu G.  |  Premières impressions 
Évaluation :
4

Had mice chew up some of my belongings

Karen S.  |  Expérience générale 
Évaluation :
4

No comments at the moment.

Rhonda S.  |  Expérience générale 
Évaluation :
5

The staff was very nice and helpful. I truly appreciated that.

Benjamin A. 
Évaluation :
5

This one was ran right. Walked in and out.

Melissa J. 
Évaluation :
5

I love this place! They take such good care of me!! I know the employees are good, but I think a large part of that is because they have a good boss. This is a good team!

SUSAN E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gavin F.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Adriana P.  |  Online Move In 
Évaluation :
3

Employees were very friendly but I called many many times over a span of two months to see if there was any possible way I could cancel my unit over the phone and no one ever answered. Finally got time to go to my unit and manually cancel it, but waited in line 15 minutes before someone even noticed that I was there. Like I said, very incredibly friendly employees and great facility, but was just unhappy with the customer service

Destiny S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Wendy L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

yvette H. 
Évaluation :
5

Check out was great. Check in they were busy but kept the line flowing. Very pleased the 5x8 enclosed trailer was there and ready for me to move my daughter home from college dorm. On-line reservation and check in at desk scanning drivers license was slick, fast, no data entry errors. I have a difficult last name and always takes time with person at desk.

JAMES G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICE N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY D. 
Évaluation :
5

I rent trucks a couple times a year from this location and love it. However this truck was the worst! The back door was horrible, the console was coming off and the transmission was slipping bad! As a single woman it made me extremely nervous!

AVERY G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth B. 
Évaluation :
4

Not happy about having to pay 50 $for leaving my key in Austin.

Silka L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Behrle H. 
Évaluation :
5

Was a good experience

Jacob S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy O. 
Évaluation :
4

Submitted all information before the rental date and downloaded the APP. Very smooth, painless process. Merci!

Tina S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica B. 
Évaluation :
3

The confirmation process was too long and i lost more than an hour talking with a haul representative

Lester C. 
Évaluation :
5

Excellent customer service!

DENNIS C. 
Évaluation :
4

The u-haul representive was a smartass and judgemental but for the cost of the service i cant complain!

michael T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Molly W. 
Évaluation :
3

I was not satisfied with my services this time.

Rhonda S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mark L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ulicia W. 
Évaluation :
5

Great job.

WILLIAM G. 
Évaluation :
5

When I opened the uhaul to put my things in there it smelled like old cat pee, I don't have cats and never have, but now my things smell like cat pee and I'm irritated! Also I went 12 miles in my Uhaul and it took 2 gallons of gas to refill, how much gas do these things drink! My dude who checked me out at the Uhaul place was amazing though he was really kind and helpful and got my reservation fixed quickly

JOHNATHAN T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark L. 
Évaluation :
2

Only one person working and long wait time to get equipment.

GEORGE D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nathaniel S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dana W.  |  Premières impressions 
Évaluation :
5

Would like to see a no smoking policy for truck use. The vehicle rented had a stale cigarette smoke smell.

David V. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Heather D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ftazia L. 
Évaluation :
5

I wanted a pick up truck or van, all the site had were small trucks. The web site should reflect what's ACTUALLY there! The wifi connections were slow. This made it difficult for the employees to do their jobs. The staff was EXCELLENT and VERY accommodating. They more than made up for any issues with getting the rental!

William H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KEITH K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Troy C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICHOLAS J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janeen B. 
Évaluation :
2

They force you to buy their lock do you have to buy renters insurance and then they like to charge 100 $in late fees they have mice who will eat through everything I guess maybe that’s why they want you get the renters insurance the staff though was very friendly they did what they could I will give you guys thatBut I feel like they take advantage of people and situations that obviously have their stuff In storage for a reason I just think that they don’t have to charge such excessive prices in late fees and then the mice they put poison boxes out there with no poison in them so what’s that gonna do

erica o.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Irving B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dainyon J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jenvier L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NANCY R. 
Évaluation :
4

The old elevator doors sometimes hopped off their track, and the double door system meant that you were competing with other people who forgot to close it on a different floor. The security scanner sometimes didn't work on my building, and I had to use the other one. No way of knowing without asking. No mice presence for 2 years, until the very end (maybe the trap got old?) Other than that, no issues.

Robert T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leah T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe E. 
Évaluation :
4

I'm not sure how a lease agreement is a good form of extra verification when you have to be at the site to verify and you would likely have that at home.

Sidney O. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Matthew H. 
Évaluation :
4

If I lived in Dayton.

BRENT R. 
Évaluation :
3

Lot is poorly laid out for maneuvering trucks and trailers. Staff is disorganized with poor attitudes.

Wayne W. 
Évaluation :
5

Hard to get through by phone

David B. 
Évaluation :
5

Not have to take so many pictures upon return

ANTHONY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASPER B. 
Évaluation :
4

I have no complaints. I've pretty much have always used this location. The service was pretty good. The young man that serviced me was alright and helpful. Merci.

MARILYN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clark S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Molly W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracy F. 
Évaluation :
5

Extremely friendly staff - took great care of me!

alexis J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEVI H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan L. 
Évaluation :
3

Truck was dirty. Windshield filthy. 1/4 tank of gas. Would have been nice to have an associate help adjust mirrors like I've had at other locations.

Patrick W. 
Évaluation :
5

Everyone so friendly makes you feel at home <3

Tiffany S.  |  Premières impressions 
Évaluation :
5

Very helpful staff, very clean facility. Very thankful for them working with me so last minute

Destiny S.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

tina C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis B.  |  Expérience générale 
Évaluation :
5

Wonderful 👏

STEVE W.  |  Expérience générale 
Évaluation :
2

On my move out day i found 3 dead little mices in the mist of my belongings.

Robin W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rhonda H.  |  Expérience générale 
Évaluation :
1

Unfortunately, everything inside my unit was ruined. I wish someone could've called and told me there was rodents!

Jalynn M.  |  Expérience générale 
Évaluation :
4

I want to thank AJ and his staff for the pleasant long term friendship

BERNARD O.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Ghmal m.  |  Expérience générale 
Évaluation :
4

Great customer service and very helpful staff. The storage needs frequent walk throughs to insure that people are there who are renting units and not just hanging out trying to steal stuff

Nicholas S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark S.  |  Expérience générale 
Évaluation :
2

A.J. was a rude sob that needs to be fired, but the people above him belive anything he says, but losing clients will show you idiots..

Franklin W.  |  Expérience générale 
Évaluation :
2

After paying for my storage unit around 5pm, I was told it would be unlocked by the time I returned later that night to access it. When I returned at 9pm, a lock was still on the unit forcing me to return once again the next morning during business hours. This prevented me from being able to return the truck at the scheduled drop off time. Thankfully, I was not charged with another day for the truck at the drop off location after explaining what happened.

Kyle R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laureen R.  |  Expérience générale 
Évaluation :
5

Staff was very helpful and professional

marcus r.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teresa G.  |  Expérience générale 
Évaluation :
3

Good afternoon, My overall experience with U-Haul was a good one. I was greeted by a pleasant young man the day I moved my stuff into the storage. My original request was for a larger unit, after paying for the larger unit walking to the back this unit was already reserved. We walked back to the front, he asked about refunding me the difference since I now needed to downsize. The manager on duty told him, "not to worry about it, I would receive a credit the next month." The day I signed up for the unit I explained I would only need the unit for two weeks, I was informed U-haul doesn't prorate so I would be paying for the whole month. Fine no problem I needed the unit. I walk in on Friday July 31, 2020 to inquire about my refund and inform the staff I was moving out. I was then again informed the funds would be refunded to my card on file. I don't question anything the same information was provide by two different employees. Fast forward to an email telling me I was going to be charged a late fee. I make my way to the U-haul store on E. Third street to inquire about the late and why my money wasn't refunded to my account. I found out the overpayment was applied to the next month, even though I moved out and informed the staff the morning of. When the manager on dust asked me how he could help, my request was simple make sure your team understands and is aware of the information they are passing along to customers. As a customer it's not my job to know your system or how it works, it's also not my jo to police units prior to paying for it. Add the system been properly updated I would have been informed prior to paying for the unavailable unit. Easy fix I would have been offered the small unit and charged for proper amount. Customer service is key for me, I had not problem paying for the unit, I do have a problem not getting what I paid for the bigger unit. Best regards, Kia A. Richardson

kia r.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tanya M.  |  Expérience générale 
Évaluation :
5

Everything went very smoothly. Impressed with the facility.

Larkin V.  |  Premières impressions 
Évaluation :
1

Staff very RUDE and I purchased insurance staff noted my valuables in the amount of 0 $! So why am I paying for insurance

crystal h.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason G.  |  Premières impressions 
Évaluation :
1

Thank you for the opportunity to express our opinion and share our experience with our rental unit. We had a very bad experience and would like to offer the feedback. The day after my daughter and I rented the storage unit, we returned to drop off some more items. We walked into the storage unit, and to say the place was an incredible mess is a giant understatement. We have a video clip of what we came across upon entering the storage unit, as it appeared everything was grossly vandalized. The isles were so cluttered with miscellaneous items and broken glass that we could not get through to get at our unit. We were slightly frightened as we did not know if there were perpetrators of any sort still in the building, and no other customers or staff were around to assist if any danger presented itself. We then left the building to go to the office and report what we found, and a staff member came to check it out. He was very nice and offered to clear a path but it was obvious this was going to take quite a long while. We were not able to wait for this as we were heading out of town, so we needed to send our items with a friend as they did not fit in our vehicle (the reason we rented the storage unit in the first place). We now need to make arrangements to drive to Chicago (3 hours away) to pick these items up. We tried to call the GM of the Dayton location, AJ Ross, on 3 separate occasions but did not receive a call back. He did finally respond to an email and simply stated, it was an auction and things got out-of-hand. He did not offer anything in the form of compensation for this despite being asked. He just did not reply any further. Please feel free to call for any additional information or clarification. We would share the video of what we witnessed as well. We will also be taking this to a higher level as this is really quite unacceptable service.

carissa b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phillip B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alexander c.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James C.  |  Expérience générale 
Évaluation :
2

I had over ten thousand dollars worth of things stolen from my uhaul truck when I’m the possession of the third street uhaul in Dayton ohio

Elkanah H.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark S.  |  Premières impressions 
Évaluation :
2

So the staff were super nice, but gave us pretty confusing directions to get to our storage unit. It was so hot out and we had to move our stuff more than once because we were confused about which door to go into. Overall, it was overly confusing. I think that someone should go with you to your unit instead of you trying to figure it out based off of confusing directions. Now that I know how to get in, I'm sure it won't be a problem. Just took way way way longer than needed to find our unit in the first place.

Lilly D.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

nathan s.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Adrian G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denise S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John G.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TAVARES J.  |  Expérience générale 
Évaluation :
5

Great customer service..

Jennifer B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather J.  |  Premières impressions 
Évaluation :
2

Uhaul was recommended to me from a family friend. I had the insurance for my rental unit. All of my things were covered in mice urine, feces and bed bugs. Upon filing my claim was told that insurance does not cover bedbugs. I lost everything! This location has very rude workers.

lamarq b.  |  Expérience générale 
Évaluation :
5

Everyone was so helpful from beginning to end. I very much enjoyed the overall experience

Mackenzie R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brianna c.  |  Premières impressions 
Évaluation :
3

Please cease any contact with me. I have no knowledge of Eugene,s intentions. He has moved what he wanted out. Anything left he left because he didn't want it.

eugene j.  |  Expérience générale 
Évaluation :
5

Very helpful and great service!

nathan s.  |  Premières impressions 
Évaluation :
4

If needed, we will rent again.

Sheryl W.  |  Expérience générale 
Évaluation :
5

Very good service

Jayakumar S.  |  Premières impressions 
Évaluation :
5

I am very satisfied

chris e.  |  Expérience générale 
Évaluation :
5

Personnel amical.

Kristina D.  |  Premières impressions 
Évaluation :
5

Thanks to AJ and the entire crew for excellent service!

JERRY L.  |  Expérience générale 
Évaluation :
1

Started well but got progressively worse. Final straw was dealing with Mark, the "president." Horrible customer service dealing with issues. Treated me disrespectfully. UHaul is off my list for good.

AARON R.  |  Expérience générale 
Évaluation :
5

Despite handling a large volume of customers, both u-haul personnel were friendly and helpful. After driving for four days, I really appreciated their courtesy.

george a.  |  Premières impressions 
Évaluation :
2

After dealing directly with the staff I was told they closed out both my rentals on 2 separate occasions and was inconveniently charged for both units. I called 3 times total in order to get it fixed.

Chordae L.  |  Expérience générale 
Évaluation :
5

Ryan was so nice and super helpful. Made a rough day so much easier.

Mackenzie R.  |  Premières impressions 
Évaluation :
5

Was glad to have my storage unit within moments of wanting it. Appreciate the good service. Merci!

Alvin A.  |  Premières impressions 
Évaluation :
5

Very friendly

rachel g.  |  Premières impressions 
Évaluation :
5

Happy that it was close to UD. Nice facility!

mary m.  |  Expérience générale 
Évaluation :
5

Setting up the storage unit account was easy with the expert help of the U-Haul folks. Cody was great to work with.

Rick M.  |  Premières impressions 
Évaluation :
5

Excellent service à la clientèle

charlene h.  |  Premières impressions 
Évaluation :
3

The employee there really caused me an inconvenience.

melicia w.  |  Expérience générale 
Évaluation :
5

Customer service for us was very good and very helpful

chris e.  |  Premières impressions 
Évaluation :
3

However i didnt appreciate being charged 50 $for loosing my keys and them having to drill.out the lock 50 $is wayyyy over priced so i will not be back cancelled after my 1st month and taking my money

latoya s.  |  Expérience générale 
Évaluation :
5

Because you are such a sought after facility, it can be difficult to reach you at that location by telephone. Other than that, this is a wonderful place to do business!

DEBORAH S.  |  Expérience générale 
Évaluation :
1

Completely disgusting and unprofessional. AJ needs to be fired!

justin b.  |  Expérience générale 
Évaluation :
5

Thanks for the help when the tornado came around, really helped with moving around my stuff until we could move into our new place!

Jordan S.  |  Expérience générale 
Évaluation :
5

Simply better than the rest.

eric c.  |  Expérience générale 
Évaluation :
5

Very Helpful and also guiding us through the whole process Thank You so Much

VICTOR R.  |  Premières impressions 
Évaluation :
5

Everything was great according to my son

Angela L.  |  Premières impressions 
Évaluation :
4

Very helpful.

Laureen R.  |  Premières impressions 
Évaluation :
1

Personal could be there to help you out not some kind person off the streets all they cared about was making money not helping you out.

Kimberly R.  |  Expérience générale 
Évaluation :
5

Everyone one was always nice and helpful when I talked with them.

ANGELIC P.  |  Expérience générale 
Évaluation :
5

A great experience all around.

Craig L.  |  Expérience générale 
Évaluation :
3

Everything was fine I just hope my checking account gets removed from my U-Haul account this time quickly and not get billed as last time for several months afterwards..

gerald m.  |  Expérience générale 
Évaluation :
5

Awesome took care of my belongings.

Kendra A.  |  Expérience générale 
Évaluation :
5

Excellent customer service

Michael P.  |  Premières impressions 
Évaluation :
4

It helped me at a time when I needed it was happy you could help out

anne j.  |  Expérience générale 
Évaluation :
5

Would recommend to people who have storage needs

Lucinda L.  |  Expérience générale 
Évaluation :
5

Very friendly staff! I felt safe in the facility. When VA messed up our pay, was very nice about it until I could get everything paid. Great place!

mary c.  |  Expérience générale 
Évaluation :
3

well everything was fine during our visit..the fella was very helpful and the prices were surprisingly low

dawn b.  |  Premières impressions 
Évaluation :
1

Facility was clean when I moved in upon move out my things was ruined mice droppings all over my things. It's a mess.

Shantea b.  |  Expérience générale 
Évaluation :
2

Why on the world would you sand the floors of a facility without properly sealing off all units?

Ian M.  |  Expérience générale 
Évaluation :
3

the stuff worked with me since i had no income at all but then when i was moving out they went raising my rent with fee and interests like crazy so i could not afford to finish my move

shalicia g.  |  Expérience générale 
Évaluation :
1

Will never use again!

Sonya E.  |  Réservation 
Évaluation :
3

Prices of storage units are more expensive than certain other places..no discounts or specials like other storage places..

donte j.  |  Expérience générale 
Évaluation :
5

Everyone was so helpful and really helped me during a really rough time. I truly appreciate the professionalism and compassion I was shown.

mary c.  |  Réservation 
Évaluation :
4

Staff is helpful and nice. One of my best Uhaul experiences.

BRITTNEY H.  |  Expérience générale 
Évaluation :
2

Not helpful when my lock, that they told me to buy from them broke. I was told it was my fault. This has happened to me the past three years when using this storage unit.

nora s.  |  Expérience générale 
Non reviews have been submitted for this location.

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