Customer service/dispatch sucks!! Requested small trailer. Called at 8:30am and requested for 9 or 9:30 if possible. Requested pickup from Troy, OH location. Said they had one in Troy and took payment then said someone would call me within 10 minutes to confirm. Never received a call, waited on hold twice because first call eventually dropped, then I realized I had a text with Trotwood, OH as pickup location. Drove 30 miles to Trotwood and they did not have trailer. They said I was still showing in system that I needed called but they had me as a 12:00 appt time. They sent me another 20 miles to Third St in Dayton, OH. Luckily they had one and I got started on my job about 2 1/2 hours later than planned. Costing people money is not cool. Third St took care of me but still never received a call and had to drive another 30 miles to return trailer costing me another hour and a half of lost wages. Not a satisfied customer for sureShawn W.
Trailer Rental & Towing in Dayton, OH at U-Haul Moving & Storage of Dayton
Pour nous contacter
Dayton, OH 45403
(2 blocks East Of Keowee)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
One-Way and In-Town Local Rentals in Dayton, OH 45403
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Not a thing I can think of.Great friendly service.LINDA W.
Thank you for everything ðŸ’ªFrank T.
Gauge on gas sticks. Seat cover doesn't stay put upon entering. Return took too Long. Missed bus by 1 minute and had to walk 15+ blocks.George S.
They got the best deal for trailer dolly in the town, want to move your car for a fraction of the towing cost . This is the best option!!!Blenvenido B.
Great people!! That is a major reason I did business with UHaul! I hope you will publish their names! Friendly, Professional, they knew their inventory! Clean facility and very accommodating! Would use Uhaul again! I chose 2 storage units, but, as it turned out, I only needed 1! The height made the difference! Thank you!!!!! Joy and Ken!joy L.
Only problem was the license plate on the trailer was bent up so when we lifted or shut the door it resisted.....causing it to be hard to open/close.Tamara K.
Overall my experience was okay, but I requested and paid for 3 dozen furniture pads. When I got to my destination 60 miles away I found that I had not been provided any pads. Luckily the had 6 in the truck in a sealed pack that I had to open. I explained to the guy who checked me back in that I had not had my furniture pads. He was not able to reimburse me for the pads that I was never provided.Zachary R.
keep upAli M.
Love the quick check in/check out. Thanks for saving me time! A+++Eric M.
My rental truck smelled so strong of cigarette smoke it make me sick. I reserved for no contact pick-up and nothing worked. It put me behind schedule 45 minutes. Very frustrating. The team member (AJ Ross) was very helpful and did what he could to get me out of there but I ended up having to repeat EVERYTHING I had already entered online. I had scheduled this pickup to happen over my lunch hour and it should have been very easily accomplished but I was late getting back to work because of the set-backs.GRETCHEN C.
First of all, your $50 guaranteed rental doesn't mean anything when you have to drive an extra 20 miles both ways to pick up a truck from another location. After paying mileage and gas the $50 is gone, plus the giant inconvenience of losing a half day of labor when all your help is standing around with no truck. That may not be this specific locations fault; however, the floor of the truck was sticky like someone has spilled soda and left it to dry. The truck also smelled like someone had been smoking in it recently. The gentlemen behind the counter was courteous and understanding as well as a military veteran. His supervisor AJ was not. When asked if it I could return the vehicle to the location I had tried to rent the original truck from, he told me I would have to pay the extra amount of a one- way rental. To add insult to injury, I had to return the truck early because of my work schedule and they charge an additional $20 (after hours fee) because they didn't have to pay someone to take my keys. I am thankful you didn't charge me for returning the truck with a sticky floor from the previous renter.Austin R.
Pleasant employees and great serviceDale B.
I'm glad that they are there.Andrew H.
Called three hours before due back and threatened to report trailer stolen because they rented it to someone else to pick up before it was due back.WILLIAM B.
The staff was very nice and helpful. I truly appreciated that.Benjamin A.
This one was ran right. Walked in and out.Melissa J.
I love this place! They take such good care of me!! I know the employees are good, but I think a large part of that is because they have a good boss. This is a good team!SUSAN E.
Check out was great. Check in they were busy but kept the line flowing. Very pleased the 5x8 enclosed trailer was there and ready for me to move my daughter home from college dorm. On-line reservation and check in at desk scanning drivers license was slick, fast, no data entry errors. I have a difficult last name and always takes time with person at desk.JAMES G.
I rent trucks a couple times a year from this location and love it. However this truck was the worst! The back door was horrible, the console was coming off and the transmission was slipping bad! As a single woman it made me extremely nervous!AVERY G.
Submitted all information before the rental date and downloaded the APP. Very smooth, painless process. Thanks!Tina S.
The confirmation process was too long and i lost more than an hour talking with a haul representativeLester C.
Excellent customer service!DENNIS C.
The u-haul representive was a smartass and judgemental but for the cost of the service i cant complain!michael T.