It is on a busy street and my map app sent me a few doors down. Not terribly hard to find but a little complicated in busy afternoon traffic.Joy A.
Customer Reviews for U-Haul Moving & Storage of Downtown Fairfield
Pour nous contacter
Fairfield, CA 94533
(Next to Napa Auto Parts)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
All good! Fast response from the staff.Wayne M.
AWESOME SERVICEJAMES W.
The staff told me to park the vehicle and leave. I appreciate the convenience but would have appreciated a walk through to ensure there were no issues. To avoid any future issues I ended up recording the vehicle and trailer at the time of pickup and drop off to show there was no change in either vehicle's condition.Phillip C.
Honor what the schedule group has done.Gary S.
Le client n'a pas laissé de commentaire.KRISTOPHER S.
Explain the fee system better.JENNY C.
Le client n'a pas laissé de commentaire.Eduardo M.
Good job! Would it next time.John L.
Le client n'a pas laissé de commentaire.Ervin B. | Expérience générale
Le client n'a pas laissé de commentaire.PAZ B.
Touch check in is awesome, everything went perfectly. I have used this location in the past and they were always very on top of things.Craig H.
Great service thanks guys !Cristian V.
personnel amicalANTONIO B.
Le client n'a pas laissé de commentaire.JOSE O.
Le client n'a pas laissé de commentaire.PHILIP B.
Le client n'a pas laissé de commentaire.Charlene B.
Le client n'a pas laissé de commentaire.JAVIER D.
Le client n'a pas laissé de commentaire.Beverly W.
Always top notch.VELIA V.
Le client n'a pas laissé de commentaire.Alex C.
Le client n'a pas laissé de commentaire.Latifa J.
Le client n'a pas laissé de commentaire.Paul G.
Bad service and bad truckArnoldo M.
The service Personnel completing my contract upon delivery of the 20-foot truck did not go into detail on any specific requirements and said everything needed would be in the contract itself there was a bad wheel bearing upon leaving the graveled driveway of the U-Haul parking lot I noticed the noise thinking it was just because of the gravel however when I got onto the freeway the noise became apparent that I will bearing or something in the front end was defective the lady at the checkout said she would be there until 7:45 p.m. I arrived at 15 minutes after 7 this store was totally locked up with no personal there to assist me or delivered to me a receipt of my transaction so she wasn't there for my transaction I just dropped the keys off and took a picture of my gasoline usage which I filled up more than what I started with and left the keys in the Dropbox no instructions were given to me as to where to park the truck it seems that the help at the counter was very much substandard and not easy for a 66 year-old man to understand or comprehend I'm used to dealing with pen and paper a computer written contract not something in the smallest print delivered onto a smartphone which could not even be enlarged large enough to read any of the instructions I did want to contact U-Haul and tell them about the bad bearing and ask them if I should return the truck but all that was given to me was a computer address not a telephone number into which to speak to a real person several things have changed over the last few years and one of the most important is customer service of which U-Haul has expressly diminished its capacity to serve the customer in a proper way how am I supposed to contact someone by computer when I am out in the middle of Highway 12 on the way to Lodi with no telephone access ability to a computer route I think I might have made a mistake today and giving them a second chance they said they would be open past 7 p.m. again and at 7 12 p.m. I pulled into the parking lot and again it's completely locked up evidently the people working and not weight even a minute past 7 to leave that place I don't blame him if I work there I wouldn't want to stay there a second longer than I would have to but given that they said they would be there past 7 chances of me wanting to go back and rent from them again or very very slimKEVIN J.
Le client n'a pas laissé de commentaire.Angel V R.
The truck had air leaking through both door seals and the engine sounded like it was going to blow up. The app would not let me complete the return, this is the second time this has happened. All 3 trucks that I rented this last month were junk.Justin A.
Le client n'a pas laissé de commentaire.Frank M.
They forgot to give me furniture pads that were ordered. They said that they would credit me when I called them. It was not done. The drop off location finally credited my account.NEILL B.
Le client n'a pas laissé de commentaire.Daniel J.
Le client n'a pas laissé de commentaire.Jim B.
Bad location. Homeless all over the placeISRAEL L.
Continue doing what you are doing. The service was excellent thanksJames T.
Cool GuysðŸ’ªBASSEL A.
Super super friendly and timely service.Anthony B.
Le client n'a pas laissé de commentaire.JOSEPH G.
Le client n'a pas laissé de commentaire.CHARLES W.
make it cheaperJoseph D.
Le client n'a pas laissé de commentaire.RHUSSEL O.
Happy customer here!Jamar W.
Service rapide et convivial. Was missing equipment but uhaul had me covered. Also needed trailer for another day and Uhaul extended the rent for another day with no issues. Thank you for your excellent service!DIEGO P.
I really don't think improvement is needed. Service was excellent no suggestions for improvement at all. I will continue to get what I need for preparing to move across country from this U-Haul location even though there is a closer one near me.Carol G.
This U-Haul location has been the best I've ever used. The service was friendly and facility was quite efficient. I will continue to use this U-Haul although it is a little further than the others from my home. Thank you for such a great experience!MICHAEL A.
I like the truck was so clean I 100 % satisfied !!!RICARDO J.
Le client n'a pas laissé de commentaire.Sandra R.
The Lady who helped me was FANTASTIC. I can't recall her name but it begins with an "L". She changed my day and I am greatfully appreciative!Geoff G.
This location was very clean and the employees were very professional and friendly.MICHELLE H.
Le client n'a pas laissé de commentaire.Dante T.
Be sure to have gasoline in truck . Also, be sure to make sure truck is running in safe working conditionMONIQUE G.
Le client n'a pas laissé de commentaire.AARON W.
When I made my reservation online, it was for a 5×5 unit and since I rented a Uhaul van at the same facility on January 31, 2021 I was supposed to get the 1st month rental for free. When I got to the facility at 1327 W Texas in Fairfield, I was told that there wasn't any 5×5 units and all they had was a 5×10 for 10 $more a month and they hadn't heard about the 1st month free. I agreed to the larger unit and it worked out perfectly. 5×5 would have been too small. Thanks for the error. I will still be using Uhaul for any moving or storage needs.Laurence M. | Premières impressions
Staff was very helpful and the truck was newer, very clean, and ran really well.JEFFRY V.
Le client n'a pas laissé de commentaire.Ashley H. | Expérience générale
Le client n'a pas laissé de commentaire.Theresa C.
Le client n'a pas laissé de commentaire.Lora J.
Le client n'a pas laissé de commentaire.DENISE P.
Very friendlyBob I.
Le client n'a pas laissé de commentaire.ORIEL O.
Nice and helpful! Easy in and out! One of the best I've rented from! Made me feel like family and not just a customer being rushed out the door! MerciJamar W.
This location always has great customer service.PHILLIS G.
Great experience with working with staff.Angel V R.
Le client n'a pas laissé de commentaire.RODNEY F.
Le client n'a pas laissé de commentaire.Matthew B.
Le client n'a pas laissé de commentaire.DEBORAH C.
I have to say I was very pleased with my experience at this storage facility. Great staff and great clean facility.Jay Alan J. | Expérience générale
Le client n'a pas laissé de commentaire.Shuntaye T.
Checking out was fast and without unexpected surprises:) Friendly and polite hostess.Alexey S.
Great customer service and 24/7 equipment deliveryJONATHAN K.
Wasn't the fault of the folks working at this location, but your online system let me book a trailer that was not actually available for one-way transit. It all worked in the end though!!Ryan B.
Very goodJUAN C.
I feel that there should be a restroom at the facility for their customers. It's almost inconsiderate to have a paying service of which the payees are denied a small offering of a place to wash rheir hands and use the bathroom.KAREN B.
Le client n'a pas laissé de commentaire.JOHN P.
The staff was friendly and helpful. The equipment was clean, but where you hold down the strap, the ratchet mechanism was rusty.MANUELITO S.
Le client n'a pas laissé de commentaire.IRWIN C.
Le client n'a pas laissé de commentaire.JOHN M.
Le client n'a pas laissé de commentaire.James J.
Le client n'a pas laissé de commentaire.JAMES J.
Very fast and proficient service. Would definitely use this location next time I move.KATREENA D.
Le client n'a pas laissé de commentaire.RODNEY F.
Everyone was extremely nice!Skyler P.
U-haul rep was pleasant and helpful.Steve P.
Le client n'a pas laissé de commentaire.Claude Y.
Please fillup the gas tank, customer may be in a hurry to get to the place of move.JOSEPH M.
As I put in my turn in notes: the interior windshield was very dusty, to the point of difficulty seeing when in sunlit direction . Please clean it for the next customer .Ellen H.
they were great. kept my head screwed on when the trailer wasnt returned on time for my rental..Paul M.
Le client n'a pas laissé de commentaire.Scott E.
Le client n'a pas laissé de commentaire.Brenda R.
Le client n'a pas laissé de commentaire.JOHN M.
Too expensive looking to buy a trailerEDUARDO G.
Le client n'a pas laissé de commentaire.James S.
Had a little wait and unhooked trailer.Elvie R.
Le client n'a pas laissé de commentaire.MANUEL P.
The latest rental we had , pet hairs are evident especially on the passenger side chair. Returning is quite challenging on the website link. Probably need to simplify. Anyway, we always appreciate the Staff that are nice and friendly. Thank you very much.FRANCISCO A.
Le client n'a pas laissé de commentaire.MARTIN T.
I already filled one of these out the other day but I'll do it again ABC says that I didn't return the dolly which I know I did was in the back of the truck they charged me an extra day for it that's fine just don't charge me for a whole Dolly itself cuz I didn't steal a dolly that's for sure I certainly don't need one They knew I needed a dolly and did not have one ready so that's why I had to go down the street to get one.. the truck wasn't ready at all they had to move a whole bunch of other trucks before they had my truck ready put me an hour behind I was not impressedTina M.
Le client n'a pas laissé de commentaire.CHE M.
Le client n'a pas laissé de commentaire.Agustin D. | Expérience générale
I made a reservation several months ago and was told I'd have guaranteed pick up location in Vacaville, I was notified 1 day prior that the auto transport I rented was in Fairfield and not Vacaville. Caused a major inconvenience for me.CHRISTIE V.
Le client n'a pas laissé de commentaire.Kathleen B.
Le client n'a pas laissé de commentaire.Patricia K.
Le client n'a pas laissé de commentaire.Nery M.
THE SERVICE REP WAS VERY KIND AND PROFESSIONAL AND HE ALSO HOOKED UP THE EQUIPMENT FOR ME BEST U HAUL ESTABLISHMENT I EVER USED.....James H.
Très sympathiques et professionnels.Kat L.
Le client n'a pas laissé de commentaire.RODRIGO D.
Le client n'a pas laissé de commentaire.SHERMEL R.
I rented an air cooled unit and stored my belongings for 7months. They came out as is without any dust or insect issues. Will use again.Sandeep S. | Expérience générale
ThanksMario M. | Premières impressions
Great location, property well maintained, safe and secured, great customer service. Would highly recommend.Sharon A. | Expérience générale
THE LADY WHO HELPED US THE ORIGINAL PERSON WE RENTED FROM BEFORE YOU BECAME U-HAUL. WE K=LIKE HER A LOT. SHE IS SO FRIENDLY AND GIVES EXCELLENT CUSTOMER SERVICE.SHARON K. | Premières impressions
Le client n'a pas laissé de commentaire.Hilda P. | Expérience générale
I enjoyed the system and service of this office because it was quick and ready!Roger H. | Online Move In
Le client n'a pas laissé de commentaire.M E B. | Expérience générale
Le client n'a pas laissé de commentaire.Timothy S. | Expérience générale
Very friendly staff, offered all the help I needed, Unfortunately I had to use two small storages because they ran out of the bigger onesmohamed z. | Premières impressions
I have used uhaul previously years ago. When moving back to California I used uhaul truck and storage. Was given a great deal when I used both. Staff have always been friendly and the storage site is always cleanNatalie H. | Premières impressions
Le client n'a pas laissé de commentaire.ALEXIS W. | Premières impressions
Le client n'a pas laissé de commentaire.Cliff C. | Expérience générale
Le client n'a pas laissé de commentaire.Sarah G. | Expérience générale
Everything was great until I tried calling the 800 number to order a remote for the gate and left several messages but no one ever called me back. Every time I I called the 800 number I was transferred to a voicemail. It seemed no one knew how to direct me but yet there's advertisements with the phone number regarding a remote for the gate posted all over the gate. No one at the local store could help me since it is no longer privately owned. The two people who run the store are absolutely wonderful and very helpful. The lady's name is Neirman (sp?), and I forgot her husband's name. Great people and very professional. I will miss them.Sherri M. | Expérience générale
Le client n'a pas laissé de commentaire.LATONYA L. | Premières impressions
Le client n'a pas laissé de commentaire.Karen P. | Premières impressions
Le client n'a pas laissé de commentaire.GEORGE N. | Premières impressions
Le client n'a pas laissé de commentaire.Timothy S. | Premières impressions
The husband and wife team has always been kind and funny enjoyed the conversations we'd carry on at times I'd purposely go in to pay my storage bill just to stop by and chat. Now the office is down the street and ran by U-hall basically pay by ph. Still great serviceCLARENCE N. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!