Replace the tires when the customer (me) uses a tire tread depth gage to measure the tread depth and pointed it out to the U-Haul employee. This employee said what she could to discourage me from insisting the tires needed to be replaced. Stating that I would not have a trailer to take with me, that the delay could be a day or more before the tires could be replaced. I took the trailer and thankfully the tires lasted the 850 mile trip.DALE G.
Customer Reviews for U-Haul Moving & Storage of Downtown Fairfield
Pour nous contacter
Fairfield, CA 94533
(Next to Napa Auto Parts)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.MARY S. | Expérience générale
Le client n'a pas laissé de commentaire.Elizabeth R.
I was told that the truck had a full tank and threatened to pay a fee if return the car with less gas. Turned out only drove 20 miles and had to put 4 gallons to fill it up. When commenting to employee she just ignored my complain.JORGE M.
Le client n'a pas laissé de commentaire.DAVE D.
Le client n'a pas laissé de commentaire.dwayne D.
The people are so nice & friendlyDwayne D.
Le client n'a pas laissé de commentaire.Daniel P.
Easy checkout and checkin.kim S.
Haps in Rio Vista needs an audit on trucks because there's never more than a 15 foot truck there they have one that is for the store truck they need two store trucks because they're next to a retirement community and there's people moving in and out monthly haps do have 3 ten foot trucks but cant haul any amount of furniture in them rio vista ca 94571Edward M.
Le client n'a pas laissé de commentaire.Jorge Z. | Premières impressions
Le client n'a pas laissé de commentaire.Michael Y.
Le client n'a pas laissé de commentaire.Veronica C.
The 15ft truck that we rented only measured to 14ft. Also the information chart on the inside of the truck showed 14ft. How can you lost something as 15ft when it is only 14ft. I believe this is fraud and false advertisement. Would this be an issues for the county weights and measures department? This in no way is a reflection on the rental location but uhaul as a company.SARAH N.
Cruise control on vehicle has a few problems but it was a perfect sized vehicleMatthew P.
I rented the truck for 2 hours and drove it for 12 miles. Returned it 30 minutes early and they told me it was 80 $!!! After a bit of back and forth I walked out 70 $light. I should have waited for me truck to get out of the shop. Don't be fooled by the 19,99 $ rental advertising.CARLTON A.
Le client n'a pas laissé de commentaire.Jesus M.
Le client n'a pas laissé de commentaire.GEORGE G.
Everythings are goodAnil S.
Le client n'a pas laissé de commentaire.ROLANDO C.
Le client n'a pas laissé de commentaire.Melvin W.
We appreciated the level of customer service in getting and returning the truck, and especially to remedy a mistake in the final bill.Robert C.
Le client n'a pas laissé de commentaire.nicole F.
It appeared as though address recently changed. Make sure customers know.DAVID C.
Great serviceJON B.
The save moving is a riff of!REYNALDO L.
Le client n'a pas laissé de commentaire.LORI C.
Le client n'a pas laissé de commentaire.MARY S. | Premières impressions
Great customer service. My visit was very pleasantCHRISTOPHER B.
Not much to improve there the people are friendly and easy to talk to. They are very professional and helpful.XENG Y.
Staff was very friendly at this location, especially the woman at the drop off.Anthony P.
Both the sign out and sign in associates were very friendly and quick. I will be coming back here anytime i need a truck!PAUL O.
The wheel bearing was grinding on the first truck the second one a week later was OK, the third truck's right side mirror would not stay in place VERY important to check when making a lane change. Also, I requested a printed invoice but the employees both of them could not figure out how to print the two invoices as the Manager was able to do a week before. The staff should be taught how to give the customer a receipt and the total charges!KEVIN J.
Le client n'a pas laissé de commentaire.PAMELIA M.
Very friendly and helpful staff. My experience was very smooth!RANDI W.
Le client n'a pas laissé de commentaire.JOSE G.
Your employee Tamika Wright has excellent customer service. She is fast and gets you in and out. I usually don't take the time to do these but i have to today. I have also had good experiences with the other staff as well. I like to rent for this location as much as possible.BERNARD R.
the person to person experience was awesome. however your online reservation needs improvement.PHILIP C.
I have rented 3 20 ft trucks in the last month. The first had a grinding noise coming from the right front wheel. I think it's a wheel bearing. The second was returned just after sunset and as I turned on the headlights none of the speedometer/gauge lights worked. The third truck I returned an hour ago has a loose passenger side Mirror that won't stay in place also the driver door needs to be SLAMMED to get it to latch . Poor upkeep in all fleet SAD!KEVIN J.
I always get good customer service and the prices of rental are excellentSTEPHEN S.
Le client n'a pas laissé de commentaire.Jorge Z.
It took me over 30 minutes to pick up my rental because your automated system was not properly attempting to validate my husbands identity and then the inside was no better. Not a good experience AT ALL.Samantha W.
Le client n'a pas laissé de commentaire.Michael A.
It is on a busy street and my map app sent me a few doors down. Not terribly hard to find but a little complicated in busy afternoon traffic.Joy A.
All good! Fast response from the staff.Wayne M.
AWESOME SERVICEJAMES W.
The staff told me to park the vehicle and leave. I appreciate the convenience but would have appreciated a walk through to ensure there were no issues. To avoid any future issues I ended up recording the vehicle and trailer at the time of pickup and drop off to show there was no change in either vehicle's condition.Phillip C.
Honor what the schedule group has done.Gary S.
Le client n'a pas laissé de commentaire.KRISTOPHER S.
Explain the fee system better.JENNY C.
Le client n'a pas laissé de commentaire.Eduardo M.
Good job! Would it next time.John L.
Le client n'a pas laissé de commentaire.Ervin B. | Expérience générale
Le client n'a pas laissé de commentaire.PAZ B.
Touch check in is awesome, everything went perfectly. I have used this location in the past and they were always very on top of things.Craig H.
Great service thanks guys !Cristian V.
personnel amicalANTONIO B.
Le client n'a pas laissé de commentaire.JOSE O.
Le client n'a pas laissé de commentaire.PHILIP B.
Le client n'a pas laissé de commentaire.Charlene B.
Le client n'a pas laissé de commentaire.JAVIER D.
Le client n'a pas laissé de commentaire.Beverly W.
Always top notch.VELIA V.
Le client n'a pas laissé de commentaire.Alex C.
Le client n'a pas laissé de commentaire.Latifa J.
Le client n'a pas laissé de commentaire.Paul G.
Bad service and bad truckArnoldo M.
Le client n'a pas laissé de commentaire.Angel V R.
The truck had air leaking through both door seals and the engine sounded like it was going to blow up. The app would not let me complete the return, this is the second time this has happened. All 3 trucks that I rented this last month were junk.Justin A.
Le client n'a pas laissé de commentaire.Frank M.
They forgot to give me furniture pads that were ordered. They said that they would credit me when I called them. It was not done. The drop off location finally credited my account.NEILL B.
Le client n'a pas laissé de commentaire.Daniel J.
Le client n'a pas laissé de commentaire.Jim B.
Bad location. Homeless all over the placeISRAEL L.
Continue doing what you are doing. The service was excellent thanksJames T.
Cool GuysðŸ’ªBASSEL A.
Super super friendly and timely service.Anthony B.
Le client n'a pas laissé de commentaire.JOSEPH G.
Le client n'a pas laissé de commentaire.CHARLES W.
make it cheaperJoseph D.
Le client n'a pas laissé de commentaire.RHUSSEL O.
Happy customer here!Jamar W.
Service rapide et convivial. Was missing equipment but uhaul had me covered. Also needed trailer for another day and Uhaul extended the rent for another day with no issues. Thank you for your excellent service!DIEGO P.
I really don't think improvement is needed. Service was excellent no suggestions for improvement at all. I will continue to get what I need for preparing to move across country from this U-Haul location even though there is a closer one near me.Carol G.
This U-Haul location has been the best I've ever used. The service was friendly and facility was quite efficient. I will continue to use this U-Haul although it is a little further than the others from my home. Thank you for such a great experience!MICHAEL A.
I like the truck was so clean I 100 % satisfied !!!RICARDO J.
Le client n'a pas laissé de commentaire.Sandra R.
The Lady who helped me was FANTASTIC. I can't recall her name but it begins with an "L". She changed my day and I am greatfully appreciative!Geoff G.
This location was very clean and the employees were very professional and friendly.MICHELLE H.
Le client n'a pas laissé de commentaire.Dante T.
Be sure to have gasoline in truck . Also, be sure to make sure truck is running in safe working conditionMONIQUE G.
Le client n'a pas laissé de commentaire.AARON W.
When I made my reservation online, it was for a 5×5 unit and since I rented a Uhaul van at the same facility on January 31, 2021 I was supposed to get the 1st month rental for free. When I got to the facility at 1327 W Texas in Fairfield, I was told that there wasn't any 5×5 units and all they had was a 5×10 for 10 $more a month and they hadn't heard about the 1st month free. I agreed to the larger unit and it worked out perfectly. 5×5 would have been too small. Thanks for the error. I will still be using Uhaul for any moving or storage needs.Laurence M. | Premières impressions
Staff was very helpful and the truck was newer, very clean, and ran really well.JEFFRY V.
Le client n'a pas laissé de commentaire.Ashley H. | Expérience générale
Le client n'a pas laissé de commentaire.Theresa C.
Le client n'a pas laissé de commentaire.Lora J.
Le client n'a pas laissé de commentaire.DENISE P.
Very friendlyBob I.
Le client n'a pas laissé de commentaire.ORIEL O.
Nice and helpful! Easy in and out! One of the best I've rented from! Made me feel like family and not just a customer being rushed out the door! MerciJamar W.
This location always has great customer service.PHILLIS G.
Great experience with working with staff.Angel V R.
Le client n'a pas laissé de commentaire.RODNEY F.
Le client n'a pas laissé de commentaire.Matthew B.
Le client n'a pas laissé de commentaire.DEBORAH C.
I have to say I was very pleased with my experience at this storage facility. Great staff and great clean facility.Jay Alan J. | Expérience générale
ThanksMario M. | Premières impressions
THE LADY WHO HELPED US THE ORIGINAL PERSON WE RENTED FROM BEFORE YOU BECAME U-HAUL. WE K=LIKE HER A LOT. SHE IS SO FRIENDLY AND GIVES EXCELLENT CUSTOMER SERVICE.SHARON K. | Premières impressions
I have used uhaul previously years ago. When moving back to California I used uhaul truck and storage. Was given a great deal when I used both. Staff have always been friendly and the storage site is always cleanNatalie H. | Premières impressions
Le client n'a pas laissé de commentaire.ALEXIS W. | Premières impressions
Le client n'a pas laissé de commentaire.LATONYA L. | Premières impressions
Le client n'a pas laissé de commentaire.Karen P. | Premières impressions
Le client n'a pas laissé de commentaire.GEORGE N. | Premières impressions
The husband and wife team has always been kind and funny enjoyed the conversations we'd carry on at times I'd purposely go in to pay my storage bill just to stop by and chat. Now the office is down the street and ran by U-hall basically pay by ph. Still great serviceCLARENCE N. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!