The customer service is awesome ðŸ‘ðŸ‘ ðŸ‘ðŸ‘Sandra P.
Customer Reviews for U-Haul Moving & Storage of Downtown Greenville
Pour nous contacter
Greenville, SC 29609
(Bob Jones Univ)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Sonya B.
Make it easier to get a hold of an actual human being on the phone. I was having trouble with my truck to get the trailer redelivered to the store and never could get a hold of anyone. And because I got there 7-8 hours late I was charged for an additional day of rental which I don't deem fair.Shaina H.
Le client n'a pas laissé de commentaire.ONEIDA R.
We had used the online app and we're to pick up a truck from a different location. The other location was shut down but no notices were given to us. Thanks to the 529 Wade Hampton branch, we got a truck and we're able to complete a move. Nice job by that team to literally save our day!Matt H.
Le client n'a pas laissé de commentaire.Jessie W.
I rented it to haul a rental tool from Home Depot only to find out Home Depot wont allow rental trucks to pull their rental equipment. YOu might let you r customers know. I'm out a 50 $rental and got ZERO benefit. Not likely i'll be backJAMES G.
Le client n'a pas laissé de commentaire.Mark Z.
The cab was clean the box was covered in some kind of sticky black tar.we had to lay down old sheets so our stuff wouldn't get destroyed.The pickup people were very nice and helpful.Michael M.
There is not a lot of space at this location to pull trucks in/out, but that's not something that can be easily changed.Samuel H.
Hire better help when calling your National number. Make things easier than having to go through so many hoops just to rent the truck.Cheryl K.
Great locationELIZABETH N.
Le client n'a pas laissé de commentaire.Christopher D.
Le client n'a pas laissé de commentaire.DONALD E.
We really couldn't be happier at choosing this U-Haul facility for our truck return (we moved from Florida) as well as our storage needs. Everyone was very pleasant and helpful. If you're moving to this area, I highly recommend this location for your truck rental/return and/or your storage needs.Mike R. | Expérience générale
Le client n'a pas laissé de commentaire.Joseph H.
Le client n'a pas laissé de commentaire.NATHAN A.
Le client n'a pas laissé de commentaire.Mark R.
Le client n'a pas laissé de commentaire.CRYSTAL M.
Le client n'a pas laissé de commentaire.WILLIAM D.
Le client n'a pas laissé de commentaire.Daryl W.
The equipment was clean but it was banged up a little very great customer serviceCACHANDRA A.
Le client n'a pas laissé de commentaire.Susan A.
Le client n'a pas laissé de commentaire.Antonio V.
Nothing they were great helpful and courteousDebra A.
Improve the app for pickup. I do not use Chrome on my phone or any other device this needs to be more compatible for people like me.Beverly T.
Le client n'a pas laissé de commentaire.TRACIE H.
Le client n'a pas laissé de commentaire.Carlton N.
Le client n'a pas laissé de commentaire.Amy W.
Le client n'a pas laissé de commentaire.CAROLINE P.
Helped accommodate early pick up. Took care of a tire issue too!Matthew S.
Le client n'a pas laissé de commentaire.Joshua T.
Le client n'a pas laissé de commentaire.Holly S.
Le client n'a pas laissé de commentaire.Jerald G.
This unit was rented due to a move that did not go as planned. I had movers cancel on me at the last minute and needed somewhere to store my personal belongings until movers were available. I liked the fact that the unit was inside. The staff was excellent at providing my access card and lock and key. The unit itself was clean and very easy to access. When it was time to turn everything back in I had no trouble at all. The staff was friendly fast and efficient. If I were to ever have this situation occur again I would not hesitate to rent another unit.amanda h. | Expérience générale
Don't use the movers help when ask know one calls to confirm or come out to locationWindy S.
the truck has mechanical issues, was not aligned, reeked of cigarettes, and needs tire pressure monitor system repair.John M.
Very helpful. I was treated well and things were explained well.Theodore S.
This comment is about the Uhaul reservation system, not a specific pickup/drop off location. Your website is so clunky and obtuse. There is an option to edit a reservation, but instead of editing, it completely deletes a previous reservation and creates a new one. It was so obnoxious that I will look into another rental company next time.Josh B.
My problem with the location is not the staff or how they operate the location it is the location itself. It is extremely cramped and hard to maneuver.Kenneth M.
Le client n'a pas laissé de commentaire.Kenneth G.
Customer service was great! Everyone was so helpful and accommodating during a stressful moveKELLY G.
Le client n'a pas laissé de commentaire.Roger S.
Improve your web site.Chris Garrett cam to help and got me started after a wasted hour and a half trying to get the keys. Ask Jeff and he can explain the issues further.GARY B.
Le client n'a pas laissé de commentaire.Christopher B.
Le client n'a pas laissé de commentaire.CARROL R.
Le client n'a pas laissé de commentaire.Christopher B.
Le client n'a pas laissé de commentaire.Kathleen B.
Good service.Billy W.
Le client n'a pas laissé de commentaire.charlene H.
Le client n'a pas laissé de commentaire.Gissel G.
The young man who checked us in was excellent. Very professional and nice.RONALD C.
Le client n'a pas laissé de commentaire.ALLEN D.
Le client n'a pas laissé de commentaire.JAMES J.
Le client n'a pas laissé de commentaire.WARREN K.
Le client n'a pas laissé de commentaire.Trey Y.
Dona was very helpful and patient with the process. Everything went smoothly, even with last minute changes. Merci.Cynthia M.
Your customer contact is awful. You can't call in to change a drop off location. I wasn't given a specific drop off location, but got charged for finding one in a different town since every place I called said they couldn't take it.Mark H.
Le client n'a pas laissé de commentaire.Gene K.
Le client n'a pas laissé de commentaire.SITARA H.
Le client n'a pas laissé de commentaire.Matthew F.
Le client n'a pas laissé de commentaire.Wilson B.
Le client n'a pas laissé de commentaire.Stephanie R.
Le client n'a pas laissé de commentaire.Jody P.
Turn in was efficient and easy.Korinne K.
Very good customer serviceSteven C.
Filthy windshield and no wiper fluidROBERT B.
Staff was greatBLAKE A.
Le client n'a pas laissé de commentaire.PAVEL L.
Easier way to contact location. I couldn't even send an email after I picked up truck as I had a question. I waited 30 minutes to speak with someone on phone and I don't know if it was routed some where elseGavin S.
Le client n'a pas laissé de commentaire.NEAL C.
Le client n'a pas laissé de commentaire.Richard R.
Very helpful and friendly staff.DUNCAN K.
Le client n'a pas laissé de commentaire.William S.
Le client n'a pas laissé de commentaire.Renee S.
The facility is rodent heaven. I expect some but most or my stuff had rodent residue on itERIC L. | Premières impressions
Le client n'a pas laissé de commentaire.Joshua D.
Dona was especially helpful and patient.ANTHONY D.
Le client n'a pas laissé de commentaire.SUSAN M.
Very professional.MATTHEW R.
Le client n'a pas laissé de commentaire.Jean S.
Le client n'a pas laissé de commentaire.Erich S.
Le client n'a pas laissé de commentaire.Roger D.
Professional and positive experience.ROBERT D.
Emily & Jon were very helpful and made my storage renting and truck return hassle free.ROBERT A.
Emily & Jon were very helpful resolving any issues I had and very accomodating. They made a not so pleasant experience a positive one! Website says they close at 8 but they close at 7.emily d. | Premières impressions
Le client n'a pas laissé de commentaire.Rebecca W.
Gas fill for 10 miles,..... almost 8 bucks?RICK S.
Le client n'a pas laissé de commentaire.Eric R.
Le client n'a pas laissé de commentaire.Walter G.
The truck was clean and ready to go. Had you asked for a rating, I would have given cleanness a 4 only because the windshield was rather dirty. It was clean where the wiper blades tracked, but pretty dirty where they didn't. Both times I rented, this was the case and I know they are tall trucks, but in my opinion, cleaning the entire windshield would have given that extra little touch!Brian H.
Le client n'a pas laissé de commentaire.Christopher W.
Windshield was so dirty I could not see out at pickup. Person inside explained a young crew was there the night before and to let her know if there were problem. I decided I would clean it myself as she was helping three other customers. Not a complaint- just an explanation of my experience. She was professional and offered to help...Shane G.
Le client n'a pas laissé de commentaire.Melissa S.
Le client n'a pas laissé de commentaire.Karen H.
Le client n'a pas laissé de commentaire.PAMELA S.
Le client n'a pas laissé de commentaire.GARY MICHAEL B.
Le client n'a pas laissé de commentaire.amanda h. | Premières impressions
Didn't like the guy who uncovered my electrical connector rushing he bent the gnd pin. Otherwise good service.Dennis M.
For 30 years since moving here I have used this local for my moving or storage needs. Always helpful.David T.
The Wade Hampton liason is ALWAYS helpful! I've rented there several times and never any issues!LEEANNA M.
Le client n'a pas laissé de commentaire.Michael P.
Le client n'a pas laissé de commentaire.RICKY S.
Demetria was so very nice and pleasant! We forgot to bring some bottles of water and she gave my wife & me two bottles of her own. The restroom was spotless and the two young men inside were very helpful and pleasant. The one that initially waited on us even helped me pick a unit for storage that would be easiest for me to drive the 20' truck to! When we finished putting our things in the unit, the other young man who checked us out was nice enough to get the truck and back it out for me. Recommend this U-Haul site if you need to rent a truck or a storage unit.Mike R. | Premières impressions
Deneatria and Donna were very helpful is getting my storage area started. Merci.KEVIN B. | Premières impressions
Le client n'a pas laissé de commentaire.andrew b. | Premières impressions
Le client n'a pas laissé de commentaire.SHENA G. | Expérience générale
Had nothing but problems starting at the end of month oneronald s. | Expérience générale
Le client n'a pas laissé de commentaire.STEPHEN S. | Expérience générale
Le client n'a pas laissé de commentaire.STEPHEN S. | Premières impressions
Le client n'a pas laissé de commentaire.David E. | Expérience générale
Le client n'a pas laissé de commentaire.Tia D. | Online Move In
Le client n'a pas laissé de commentaire.David E. | Premières impressions
When I came into the Uhaul store I was listened to and very kindly things were put together for my needs. When I left the Uhaul store, I felt encouraged that I had what I needed to make my move, even got mental encouragement as a bonus!Karen B. | Premières impressions
Le client n'a pas laissé de commentaire.John S. | Expérience générale
Great facility, great great folks!!!Robert D. | Expérience générale
Le client n'a pas laissé de commentaire.Robert D. | Premières impressions
Le client n'a pas laissé de commentaire.Travis P. | Expérience générale
Le client n'a pas laissé de commentaire.James c. | Premières impressions
Brent was awesome!!michelle s. | Expérience générale
Very unprofessional. Over priced. My unit was ransacked and items like a bookcase belonging to my grandfather stolen. Due to the gate being broken for five months. Units full of mouse/rat excrement & urine. Everything stored had to be thoroughly cleaned before moving into our home, resulting in a extremely costly expense. Very difficult to move around facility due to U-haul moving trucks parked haphazardly along the sides and in the rows leading to the storage unit. I definitely do NOT recommend unless you're desperate. The storage facility I use now is locked, video cameras record each vehicle. And your time you open & close the gate until you open & close to leave is recorded. Only one vehicle can enter at a time and the units are clean. For a lot less money. Thank goodness I no longer have to use the storage facility at 529 Wade Hampton Blvd! One more thing, the largest unit they offer is 10 x 15. If you have a full 26 ft. truck you'll need two units. And that's with professional people packing each unit neatly and using every bit of space. Two units cost 289,90 $ every month, with vermin infested, hard to get to, no security, etc. Decide for yourself, but I won't use them again.Kathy B. | Expérience générale
Although I give praise to your staff at the Wade Hampton facility in Greenville, SC, the storage room was not in the best condition. The first room I rented had fiber panels in the ceiling damage and hanging from the ceiling coming in contact with it. I complained and the staff moved me to another room. This room had rat droppings on and in my boxes. I complained and ask for the box that controlled the rats. It didn't work and later I complained again then they moved me to another room. The rats were coming from a small hole in the rear wall This was a nasty, unsanitized, and unsafe room. I moved out yesterday and I will never rent another storage area from this Uhaul. I have used them in past years and never had any problems until I rented from this facility.HENRY W. | Expérience générale
Le client n'a pas laissé de commentaire.steve b. | Premières impressions
Please have a manager call me asap 567-408-6346Matt S. | Expérience générale
Too expensive, several local storage facilities with less expensive rates and same quality service. Ridiculous due date and late feessymura k. | Expérience générale
Very nice and helpfulBridget D. | Expérience générale
Only difficulty was contacting the location by phone was almost impossible to get in touch withKEVIN B. | Expérience générale
Not only did I reach out to Uhaul Office Executive: Pat Llardi 828-358-1212 and left voicemails,my concerns were ignored and I never received a call back. J.R Bellis was unprofessional and didn't careKAMUEL S. | Expérience générale
Very nice, every way possible was greatKathy B. | Premières impressions
N.D.RORY N. | Expérience générale
The guys helped with everything we needed. Would gladly work with them if I move again. They will be the first people I contact for a move.David L. | Premières impressions
The service from the employees and the trailer rental were awesome. The "climate controlled" storage units were in bad condition. It was far too hot in those units for me to keep our stuff there.kerry l. | Premières impressions
You always had a recording when I called saying you were with other customers. There will be a 10 min wait. You need a answering machine to leave message I called 6 times on a 4 day time span no answeDoak D. | Expérience générale
This company is above excellent!Julie M. | Expérience générale
Poor star is on the low side of poor mice in my things and complained not even a call and even concern ...Denise S. | Expérience générale
Staff was fine but location needs more workers due to slow lines. My password did not work and had to use a temp one.Mike c. | Premières impressions
worked greatDAVID C. | Expérience générale
Great, friendly and efficient service. The best I've seen.ian b. | Expérience générale
Great service from both guys there.ian b. | Premières impressions
1000 thanks :)James s. | Expérience générale
Very nice and polite and very helpful, pleasure doing business with.ronald s. | Premières impressions
My unit was ready and the staff allowed me to move in quickly.KEVIN B. | Premières impressions
the fact two hours i had to wait to get my truck and had to pay a 100 dollars more to my movers and the rudeness of malcolm and manager and none caring attitude behavior causing my car to be damaged.Denise S. | Premières impressions
Our experience with the facility was highly rated because of the help from your representative named Luke. He was professional, very helpful, and got what we needed. Thank you Luke.Carolyn R. | Premières impressions
The guys were very helpful and friendly.Sonya B. | Réservation
I had to clean out my uncle's stuff that had died all by myself on a 90 degree day. Your staff recognized my predicament and were amazing. The helped me so much!mary h. | Expérience générale
Far beyond expectations. Great service. Great people to deal with. Thank you all.,Dennis O. | Réservation
MerciELIRAN C. | Réservation
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