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DAJAA F | Expérience généraleSelf Storage Units in Greenville, SC, 29609
U-Haul Moving & Storage of Downtown Greenville
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- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
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Comment U-Haul Fonctionnement des avisWhen we first rented the storage unit, it wasn’t cleaned up. It’s infested with various kinds of insects, dirt, and leaves. And as I mentioned before, when I came there recently, there was a mouse and a lizard crawling in the unit. Well, that’s why they put mouse traps in the corners of the unit. We are extremely upset. It was a horrible experience. And manager William was rude and hostale. Horrible experience.
leyla R | Expérience généraleThe equipment was clean in good mechanical condition. Staff very helpful, be nice to add in a free full size map of the USA as an educational tool . They don’t teach map reading in school anymore it’s All GPS. If a satellite goes down there will be national gridlock.
dan b | Premières impressionsThe worse customer service ever and that is being nice saying it. For online service.but in site excellent service. I am livid at policy's to tell me any issues prior to receiving my moving needs. Took me in the mist of an emergency situation 4 hours extra to get straight . I will never use uhaul again due to this behaviors of uhaul and policy's after this. The behaviors and wait time of an hour or more was flat out unfriendly and down right nasty. To your customers. To tell me at pick up where unable to reconcile the issue is beyond me unfathomable in behavior as your company has done . Being a clerical error on. Your company s part I am livid in this situation. Cause I do stress strain and loss of someone's job due to the delay is more than grievous. The process at night with little to none customer service help after hours and apps that don't work and customer support lacking any compassion and or actual support I will never use your company again which for me is sad I been a long time customer for more than 35 years.. after what I went thru not only deserve restitution and the helper losing a job due to the delays of your company I will be looking what can be done on behalf of myself and others I am livid even to make complaints have gone unheard my review don't use them .. ever ...!!!!!!!!
molly r | Premières impressionsGreat service
THOMAS R | Premières impressionsIt cost to much
TRESSA D | Expérience généraleOnly needed the one month free after rental
Edward L | Premières impressionsThe facility is good. There was no light in the unit so we had to use flashlights. There were very large rat traps in our unit. It was climate controlled and easy to get to.
Rachel K | Expérience généraleLove.this.location just all around hands.down excellent customer service also the best
GEORGE G | Expérience généraleThis store is busy-busy in truck/trailer rentals but per month storage fees are higher then most others in this area. One of Ur guys went to convenience store next door & got me a pepsi & pack of crackers to ease my diabetic jitters! Thanks so very much.
Page H | Premières impressions