Évaluations des clients U-Haul Moving & Storage of Downtown Hickory
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Downtown Hickory
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Virginia D. le
Tyreek Ramseur is a fantastic person. He made the process easy and enjoyable.
Dana O. le
Customer Service was excellent, I will do business again, Thank you Resha
Ann T. le
Very good experience..
Ashley H. le
Awesome customer service!!!
Enrique R. le
Very please with that facility, thank you very much!!!
Crystal M. le
Check in and out was easy. Both people who helped were very nice and helpful.
Jeffery M. le
The unit that was issued to me the 1st time. The tires were dry rotted, I felt something wrong as I traveled about 3 miles from this location, Not feeling safe I went to the other location on highway 70 in Hickory and the salesperson their confirm that the tires were bad And put me in a different unit. I can only imagine if I did not stop and change this unit before driving 1100 miles.
Jaime T. le
Aresha is awesome. Always a pleasure working with her.
Michelle H. le
N/A - after hours drop off
Michelle H. le
N/A - I dropped off after hours.
Pablo R. le
The girls there are friendly and professional. They’re the reason for the rating. Not happy with reservations. P/up location changed & I was notifiers the NIGHT b4.
Pablo R. le
The employees there AND at the east orange location were very nice!!! The weak point is that you notify the customer too late about changes in p/up locations.
Julia L. le
Nothing that I can think of.
sara S. le
I came in with my best friend to pick up my truck that I was able to get so last minute because I was having somewhat of a living situation crisis. I was having an awful day and the guy we came in and talked to made us both laugh. He was very easy to deal with and handled my short circuited brain with ease. So thanks.
rick E. le
very professional. very nice. very clean and safe facility
Zachary N. le
drop off time was miscommunicated
BC S. le
The place was clean. I had all my questions answered. I was in and out with no hiccups.
Paul J. le
Perfect
Samuel H. le
Outstanding interaction with all Staff members. Facility well maintained and all Staff were focused on customer satisfaction.
Robert H. le
OUTSTANDING support from all Staff members!!!
Kitty B. le
The equipment functioned well. Easy pickup. Easy return. Thank u for the service
Kristie S. le
When we returned the vehicle it was right at 5:00. I walked into the store and the lady working yelled - we are closed maam. You will have to check in online. She was very rude. I will not use this location again.
chanel M. le
Ms. Aresha is wonderful!! So kind and helpful. I wouldn't hesitate to come back if I need storage again, thank you!
MARY ALISHA B. le
I appreciate everythin' that y'all have done and would recommend yer services to everyone I come across. Thanks again!
Donald G. le
Very well run operation
Linda M. le
Wonderful customer service! I have used this location several times and have always had a great experience. The owner is extremely helpful and flexible.
Daniel L. le
Everyone we dealt with was kind and courteous. Made dealing with U-Haul a real pleasure!
Wynema M. le
Staff was very helpful with helping me with questions regarding storage sizes and cost. I was concerned with security and they were prepared to answer every question that I had.
JOE B. le
Aresha was extremely helpful and professional in setting us up for our big move from PA. We were very pleased with her assistance in securing a mover to unpack our rental truck. Low stress & smooth.
Samuel H. le
Representative was MORE THAN helpful - professional, knowledgeable and very accommodating - FANTASTIC facility. Clean, organized. MUCH appreciated for our needs
Kaleigh C. le
Great place, no problems.
Leroy J. le
Very well maintained! Aresha was very knowledgeable and friendly. She helped to make our moving bareable!
Felicia P. le
A+
JOHN D. le
Garage me throwing stuff because they did roof work over my unit.
Dhanya R. le
Thanks, we would recommend it
Wendy W. le
Lady really loves her job & has a great attitude!!
john r. le
Great service!
KIMBERLY J. le
Super friendly staff. My only complain—lock (provided by U Haul) that was on the storage unit only had one key, which we lost. There was no master so we had to pay 50.00 to have the lock drilled out.
Douglas S. le
Great people! They are easy to work with and the location is clean and safe. Access was easy and the staff always said hey whenever I saw them. Best storage/rental place I’ve been to.
Tim C. le
Excellent local staff...My issues of disappointment were related to inaccurate estimates of milage and additional charges related to minimal overage...Also, poor quality of tires resulted in problems
Dennis H. le
The manager and her assistant were very knowledgeable and helpful about the van and storage unit rentals. I hope to recommend this location to others.
Chad J. le
Definitely to expensive for a small until 5x10. Costed $70 dollars a month. But didn’t have a choice but there.
jimmy j. le
best facility and
Daniel S. le
Aresha was Amazing! Quick, efficient, understanding. Overall a really good experience. I hope going forward it will continue to be the same!
jeremy j. le
Staff are very friendly and helpful.
J.R. H. le
Ms, McLean, the GM, is highly professional, most engaging with customers and extremely efficient. This facility is remarkably clean like nothing else I've seen. This is undoubtedly an A+++ operation.
Tracye L. le
The people there were helpful. Storage space was clean. I had another hour to drive to my final destination in the mountains, and the person who checked me in even called me to see if I arrived OK.
Paula M. le
I was very happy with my experience.
Craig C. le
Excellent customer service
Jeffrey C. le
Aeishya is wonderful and professional.
William E. le
We were very pleasantly surprised by the service, the cleanliness, and the security of this facility. I would strongly recommend this to anyone who needs this kind of service.
Reggie T. le
I rented a space for a short time and it worked out perfectly. Will definitely visit this business again. Thanks for all your help.
julio s. le
The manager is excellent, professional and respectful.
Nora P. le
Our csr was very helpful and professional the building was so clean and well kept we decided to change our storage unit over to that u haul location
EDWARD L. le
The young lady was exceptionally helpful and supportive
Wynema M. le
The manager was very helpful and friendly.
LAUREN E. le
I had a great experience w/ UHaul, employee Tyreek did an excellent job of making sure I had the right storage unit . He answered all of my questions and I felt at ease completing this process. Thanks
Don B. le
This was THE most professional, courteous, kind, and knowledgeable group of people to work with for moving. Top marks for Uhaul Downtown Hickory. The Best ever.
Levi S. le
The agent was quick, efficient, and friendly. We were in and out in no time.
Janet B. le
My initial experience was fabulous. I was treated with the utmost respect. Staff is very customer friendly and attentive. I will definitely recommend this facility. Thank you!
Cecilia B. le
It seemed like this Uhaul Storage was always open, with somebody always there to help us with questions or changes. And, it was always clean and nice.
BENNETT C. le
Extremely well maintained facility, with a friendly and efficient staff. I highly recommend them!
Jennifer Y. le
The service at this facility through the manager was wonderful. Please let her superiors know that clients understand the quality of service received.
paul b. le
Folks very good
Caleb R. le
Staff was always very friendly and happy to help. Service was always quick and easy. I would highly recommend this location!