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RICHARD OCustomer Reviews for U-Haul Moving & Storage of Downtown Mobile
Testimonials From Recent Customers
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The staff was arguing and using harsh language toward each other. One staff member accused the other of being "lazy and not doing anything." The other responded with, "F you, you don't get to tell me what to do. You can leave." It created a hostile environment, and I was worried they might fight. It was a very uncomfortable situation. After receiving the paperwork and key, I tried to check out the truck using the app; however, it wasn't working until I returned the truck. Since the app was malfunctioning, I took pictures with my phone of everything before I left. The inside of the truck had mud, and the back was dirty; there was also a tow light present. I feel that the rental price was excessive for just 11 miles and an hour and a half of use. I'm really disappointed in U-Haul.
Renee DAwesome guy up front, helped us be able to move with ease!
Shannie CMiss Williams. You're none was awesome, very friendly. Every problem I had was self problem. She fixed it for me and I can't say enough about her. She is great and the cleaning lady. African American was so wonderful to me. Love my experience. Thank you
WILLIAM C | Expérience généraleIncredible process from start to finish. Everyone i encountered was friendly and professional. I have already recommended UHaul to many and I'm already looking forward to my next move.
Megrez MJacques was the best representative for a company I have ever seen!
JAMISON CNot at this time.
JANICE J | Premières impressionsS.O.
VERONICA MNo complaints at all.
MARCUS WVery good
SHERAIN KLauren is awesome. Very attentive and easy to work. She has made my relocation less stressful. Thank you Lauren.
JACQUELINE C | Expérience généraleA mistake was made with the issuance of the wrong size trailer, but the Manage corrected the error and issued the correct size trailer for the job.
ROBERT WMs. Caldwell was an excellent associate. She made my experience a 10/10. It was headed for a 5/10 and she saved the day with grace and kindness.
MURPHY B | Expérience généraleI really don't know i have a great experience.
THELMA RDrove in, signs were easy to see on where to leave the truck. Personnel met me outside and got key for truck and made sure how I wanted my receipt copy. Fast drop off.
Kory MI picked up the truck and the contract had the wrong mileage on the paperwork. Then when I returned the truck and gave the clerk the mileage, he tried to charge me for 142 miles when I only used 11 miles with the truck. He asked me how much did I have in my pocket and I told him $10. He took it and still charged me for the mileage of 142. When I picked up the truck the mileage on the dashboard was 90118 then I returned the truck the mileage was 90129. It will be awhile before I use that location of U-Haul again
MARLENE BGreat place for storage and truck rental. Outstanding
tammie b | Expérience généraleThe gentleman that checked us out was absolutely class act. He is an asset to your company. He was kind, courteous, and more than helpful. Please let him know. We graded him an A+.
CARYLON SThe service was excellent but the storage smell like a dead body in the an the access is horrible
Lafondra R | Expérience généraleNice Friendly Associate Great Attitude
SHARON WHe was. Very pressure, though very knowledgeable and made me feel very, very comfortable, you did a great job. I wish I knew his name but I don't tell them thank you very much
WILLIAM C | Premières impressionsNothing everything great
LINDA TIesha was amazing and and the whole team was as well! The place was crazy busy and they kept it flowing like they weren't bothered by it at all. Also I left my phone randomly in the store and Iesha saw them take it went out to the parking lot and calmly got it back from them. All the employees including Alison the manager were just Top notch!!!!!
LAURA GThe storage stink
Lafondra R | Premières impressionsEverything was very acceptable
JESSICA Mfriendly helpful people
TERENCE NI want to acknowledge that my complete experience with Mr. Gabriel, Ms. Lauren, and the entire staff was exceptional! You all are the best! You provided a great comfort and peace of mind, assisting me in every way you could, during very difficult times. I appreciate your compassion throughout the entire time I was there it is rare to find establishments that operate with the same values. You really went above and beyond. I will definitely return for any and all of the services that you provide, as soon as I need them again. I have related my wonderful experience to everyone I know, and I will continue to do so. Thank You so much!
lakisha y | Expérience généraleThe U-Haul staff was very helpful and accommodating.
WILEY D | Expérience généraleVery helpful, efficient and made my move easy.
ROSEMARY GLauren and Ericka at this location offered superb customer service. We experienced several sporadic technical errors but they were resolved with ease. The staff at this store really went above and beyond with helping me with everything from understanding the terms of the contract to an impromptu session on how to drive the truck with the trailer attached (this was a first for me). I appreciate Lauren for all of the considerations provided and Ericka for getting us on the road! Thank you so much ladies and girl power because some of this didn't appear to be easy but these ladies handled business!
Yvonne MPICK UP EXPERIENCE WAS GREAT. LAUREN WILLIAMS AND Jock (I believe was his name) treated me with professionalism and it was a very efficient experience. Exceeded my expectations!
ZARLIN MThey were extremely accommodating and helpful and delivered fast friendly service!
JASON WN/ A
James JThe one in mobile off spring hill lied about how much gas was in the car so I took a pic of it before I took off
Alexis OExcellent
MANVEL RQuick and easy drop off.
Isaac BWorkers wasn't professional at all!! After renting the truck for 5 hours and only using it for 3 with the usage of 20 miles I was overcharge 45 more miles which they took an extra $70 off of my card . I returned to the store I got a refund but it was also a hassle to get that back
ANDRIA LReps need to explain to customers what time equipment needs to be dropped off, extra fees that may occur due to being late, and extra fees that may occur to miles
ANNA WEverybody was very helpful
MIRANDA PThe employee made it feel like dropping off the truck was the easiest thing on the planet. He was polite and positive. I enjoyed that experience.
MELISSA SExcellent would recommend!!!!!!!!!
SHIRLEY W | Expérience généraleEntire experience was a disaster- I requested in person pickup - was changed at last minute (without notice to me) to a different location that was closed- I was unable to utilize UHaul app- staff at original location was must unhelpful- I expenses 2 hours of time until I was finally able (after speaking with 3 UHaul National staff persons)to speak on to a UHaul national staff person who could help me. I was re-route to a different location for in person pickup . I was ultimately 3 hours delayed in my departure. The UHaul App is awful. In my instance it got hung up because I just got a new license (temporary printed on paper)- the app required a photo of my former license (issued by State of AL) which I didn't have because I was required to surrender it by State of TN when I got my new license. I had the image of my license on my phone- but UHaul app wouldn't permit me to upload it. Then when I tried to return the truck today (return location was closed)- app wouldn't load properly. Had to get telephone assistance to be able to turn it in- took about 30 minutes to do so. Overall - awful experience.
Mallory DYou do a wonderful job at this location!
JAMES SYour app is horrible. Fix it
JACK JQuite crowded and located at a very busy intersection. Everyone was doing their job, but they were a bit impersonal. Still did a good job.
Bill RAll good here.
Sondra TNothing! The entire Uhaul staff at the Springhill Ave location is a very special group. The customer service is ALWAYS amazing!
CHARLES HDon’t improve nothing it s perfect how it is
BRITTANY Sstaff was very friendly and answered all questions and rental was handled quickly
TERENCE NNothn
Marla BThe truck had a stale odor with a hit of ashes. The pad lock did not open. Had to worry about having truck unlocked throughout the night
NINA SThe process could be explained little better. The locks are difficult to maneuver and the location of the truck was difficult to find. The description of there to find the truck number was incorrect from what was in the app
Angelica SIt's just in a bad part of town. You can't load or unload unless you have an extra guy to stay with your vehicle due to the homeless and criminals walking through the property looking for "opportunities".
Michael A | Expérience généraleThe staff was extremely helpful and the customer service was top notch
STEPHEN BThe only reason I did not give an Excellent was that I almost had a heart attack out on the highway when the dash said I had a flat tire - I did not. It was a bad sensor that dealer seemed to know about. A heads-up would have been nice since I am a single woman, driving alone on the highway. But everyone here was nice and I would go back again.
FORTUNA CThe staff at the Springhill location are amazing people. They are very professional and extremely customer service oriented. Mrs. Williams the manager is an amazing woman and it shows in the way her and her team treat their customers.
Tiymeako SJoc was awesome and so helpful! Extremely nice and timely.
JOSEPH KGreat experience
BRYAN JThe staff was really helpful and friendly!
FLORENCE TI HAVE HAD SEVERAL HORRIBLE EXPERIENCES AT THIS LOCATION BUT “GABE” TRIED TO CORRECT THEM OVERCHARGED TWICE WRONG MILEAGE AND INCORRECT FUEL CHARGE ….BUT NONE OF THAT COMPARED TO TODAY ….UPON ARRIVAL I WAS EARLY 11:00 BUT MY PICK-UP STATED TIME WAS FOR 11:30 ….WHICH LAUREN NICELY EXPLAIN TO ME BECAUSE THAT TRUCK WOULDN’T DUE IN TO 11:15 ….I ASKED WOULD IT BE CLEAN AND READY BY 11:30 SHE SAID YES….ARRIVED BACK AT 11:30 ….MS ISHA ASSISTED ME VERY NICE LADY BUT THE TRUCK WAS NOT CLEANED NOR READY, THE DRIVERS SIDE FRONT TIRE WAS LOW SHE PUT AIR IN THE TIRE BUT THE LOW AIR WARNING KEPT FLASHING ON ….THE TRUCK DROVE HORRIBLE LIKE IT WAS COMING APART ….I COULDN’T USE THE SIDE VIEW MIRROR IT WOULDN’T STAY IN PLACE AND ABOUT 3 BLOCKS FROM THE UHAUL LOCATION THAT MIRROR “COMPLETELY FELL OFF” IN TRAFFIC BY THE GRACE OF GOD THEIR WAS NOT A CAR BEHIND NOR ON THE SIDE OF ME ON BUSY SPRINGHILL AVE ….I WOULD LIKE TO SPEAK TO SOMEONE FROM CORPORATE , PLEASE CALL OR EMAIL ME .
SHARRON BGreat staff and great customer service thanks U-Haul for making my move easier!
KARNESHA MYour app for check out and check in is horrible and glitches
Jack JQuick and easy
JONATHAN BThe outside was clean but the inside still had garbage from the last rental I’m assuming
ERICA PNo toilet paper in restroom
BILLY S | Expérience généraleStore manager very nice and friendly. … but another guy called me. Was very rude. Demanded me to bring truck back after 2 days. Said he was fine to charge me. Another 69$. Fee when I was told I just had to pay for miles and the gas. As I was already having a horrible day. With rain and etc going on trying to move. This guy who had not told me his name. Said he need the truck back for someone else when the day before I came in asking for a 15" they said they had plenty I did not need to reserve it just come in in the morning we'll I get there 730 am. They dnt have any so now I have to get a 20" more money " then I get a call a day later saying they need the 20" back for someone else I'll go to Home Depot or budget to rent for now on
RODNEY RThe staff was very helpful and friendly all the time. You should really consider placing some ac and an elevator in the facility. That's the main reason I would not recommend. Access hours changed and is sometimes inconvenient. Especially if you're driving from out of town.
Doris H | Expérience généraleStaff is very knowledgeable and very helpful.
Brett M | Expérience généraleThe only issue I have is that my storage into in the climate controlled part of your facility. Crystal Gonzales
Crystal G | Premières impressionsI love ❤️ them.
TAMIKA M | Premières impressionsGabe and Dameion were great staff to work with.
RAY W | Premières impressionsThanking You ❤
CHARLES A | Premières impressionsAucun
Willie C | Premières impressionsThe last few times that I went to the unit there were homeless people living in the building, I literally watched a man on a bike open the secure doors with a key card and he went inside and disappeared in a unit. I then saw him later sitting outside with a group of men that all went back inside the building. I do not feel safe using your facility anymore. On a side note the temperature was in the 80s inside the climate controlled building.
Philippe L | Expérience généraleThe units are too high and charge too much money
chanteau e | Expérience généraleStaff is always friendly and helpful. They know the computer system well and use it efficiently.
THOMAS R | Premières impressionsTop quality service with secure storage and access.
WILEY D | Premières impressionsMost of my stored items we litter with rat feces and urine…Rats actually ran out of the sofas while moving the items. I was forced to discard most of my items because they were contaminated.The worst experience ever!!!!!!!
DANNY F | Expérience généraleWill come back
Jonathan W | Expérience généraleThe GM Lauren was absolutely amazing with working with myself to find the storage unit that would fit all my belongings. Big shout out to the employee that gave his spare time to help me and my Lil brother when the moving company bailed out.
Michelle P | Premières impressionsFriendly, staff nice and quite pleasant
Vanessa D | Premières impressionsThe associate was very thorough although she was working by herself and working three or four of us at one time everything still came out completed and accurate
Claudia A | Expérience généraleThe storage building are old and difficult to maneuver through. If you have large furniture, there are no elevators or lifts to assist only stairs. The facility was clean and the staff was exceptionally nice and helpful, however the storage building are just old and outdated.
Kerslyn J | Expérience généralevery friendly
VIRGINIA L | Expérience généraleThis place is a great one to rent at the staff is very helpful I only had one experience with one worker whom was so busy she didn't properly check us out!!! Other than that I will recommend and also return to the select one again
Chrissy A | Expérience généraleLauren was very friendly and helpful. My concern is that my storage unit 101, has a flimsy hollow interior door and a latch lock that can be unscrewed while locked with the lock provided. A sturdy, exterior door, with a more sturdy lock will allow me to leave my items there beyond the 30 day free period.
Alex A | Premières impressionsEverything was good I thought I had 24 hours access but other than that it was great
SARAH B | Premières impressionsMiss Bobby Is a pro I really appreciate it her assistance.
constance l | Premières impressionsThey had given away our reserved unit. So when we arrived in our rented haul truck we could not unload our stuff because they didn't have a unit big enough. Very frustrating. We now have to pay for another day with the truck and find new storage facility
laura l | Premières impressionsI had 0 issues storing my items here. Me and my daughter didn't have help unloading our stuff and a staff member helped us which made it super easier. I would definitely recommend!
PEARLINA M | Expérience généraleI reserved a climate controlled unit through the app days in advance only to be told the day before that they did not have one available and I had to get a regular unit. Then the staff available needs work there was only 1 man in the entire place that was helping people but he was nice. Also they have two signs outside the units stating the storage access hours are until 10pm CST but in reality it's only accessible during business hours so I waisted time trying to get into my units after hours which caused an inconvenience to myself and my helpers.
DARRINGTON D | Premières impressionsNeed comprehensive insurance to rent van , was not able to.
michael w | Expérience généraleI honestly love everyone about u n omg the staff was amazing they take they time to accommodate every consumer I felt good leavin my things there love environment
jalenica D | Premières impressionsMs Tonya is very professional and made me comfortable with my visit so yes I'll definitely refer people and will definitely come again
THERON J | Premières impressionsOverall very helpful.
THEODORE M | Premières impressionsThank you U-Haul! 👌🙂
jeff h | Expérience généralekevin at the government location was Excellent. He did not have storage for me but called springhill and got it all taken care of. He went above and beyond. He was kind and professional
stacy w | Premières impressionsEverything was great
ALONZO B | Expérience généraleExcellent service
JERRY B | Premières impressionsMy charger port didn't work which I needed GPS for traveling 🙃 and my truck was not at my first location I had to go to another location to get one my storage paid for yet I had to fill out paperwork for a new one because they gave me a split unit 🙃 now my new storage on the second floor and I moved heavy stuff by myself excepting my lower level storage 🙄
Stephanie M | Premières impressionsThe general manager, Tisha Couch, was apart of my move in experience from start to finish. She was able to help me determine what size truck I needed to the size of the storage unit. I have never moved a whole house before and having her expert opinions made the move less stressful. Thank you Ms. Tisha!
Ashley W | Premières impressionsStaff very helpful even on a Sunday when I moved out. I would highly recommend these facilities to my family friends and co-workers.
Donnie J | Expérience généraleAll of the employees are very nice and helpful special shout to the manager 🫶🏾
Robbye C | Expérience généraleTisha and her staff are amazing and very helpful. I will recommend this location to everyone who needs the service.
Kristina K | Premières impressionsGreat thanks so helpful and friendly staff 😊
Ashley H | Expérience généraleOne of the smoothest transaction
BARBARA B | Premières impressionsI was so very impressed and received such great service by Tisha and her coworkers - everyone was so very kind and helpful. I had such a trying time moving all by myself because my funds were low but these ladies were so helpful; I was so humbled by there kindness. God bless them all and this place that supports such an awesome employment environment that these ladies felt free to provide wonderful customer service. It's so rare in this day and age. For them alone, I will definitely be a loyal and devoted customer.
DEANA F | Premières impressionsThe person that did my contract was very very helpful and professional.
JOHNNIE J | Premières impressionsTwo ladies at front desk were extremely awesome to be I'm contact with
William J | Premières impressionsYall or a great company
ALONZO B | Premières impressionsThe staff was helpful and friendly. The only thing to improve on is the cleanliness of the restroom.
JACQULINE L | Expérience généraleAveri and Tisha helped out a lot and made my move so much easier thank you UHAUL and Tisha and Averi!
joy d | Premières impressionsBig difference in some of the staff at Springhill location and the Government location that I just rated. The negative rating was not for all staff, only a couple of them
DG E | Expérience généraleS.O.
Melissa R | Expérience généraleThe manager made promises to me that were not kept and was often rude. I was not explained the rules and consequences of using storage. The mother and daughter employees very friendly and helpful for the most part.
EARLEAN S | Expérience généraleI gave it an average rating because this facility doesn't have an elevator so you have to literally carry your belongings up two flights of stairs and it's a non-climate controlled building so it's extremely hot
Anna R | Expérience généraleAmazing and helpful staff. Went to this location because of bad experience at another location with a certain employee and very happy i did.
Lesley L | Premières impressionsIf there was an option for more than 5 stars, I would give it! The staff was extremely helpful in helping me figure out last minute adjustments to what I had originally ordered. Not only did they make sure I had everything I needed, but everyone was so helpful in helping us move the heavier furniture into storage! When I was running out of room in the storage unit, it was easy and simple to get another one on the ground floor. I cannot give my thanks and appreciation enough! The staff absolutely went above and beyond what they were required to do.
Nicole C | Premières impressionsThe agent was very Professional. Very accommodating. Very smooth. Merci
Griffin G | Premières impressionsThe most unprofessional unpleasant experience I have ever had I will never ever use this facility again it's infested with rats and roaches the staff are extremely rude unprofessional and unable to keep track of the simplest things such as what locker you are in if there is any mistakes on there part they will tell you it's your fault avoid this place all together other places will appreciate your business I full hearted believe that there is a scam being rant out of this facility you have been warned I was ahead on rent and the manager tesha couch still was trying to put my property up for "auction" had a staff member attempt a physical altercation with me do not rent here
David J | Expérience généraleWhen others left me hanging, the Uhaul Mgmt Team and staff did not. I appreciate that! Lol.
Jay O | Premières impressionsGreat staffing services. Didn’t take no time to yu
Jamiya A | Premières impressionsU was told they was a unit available but they was not time wasted but crew was awesome
Sylvia W | Premières impressionsEveryone was nice and professional.
PATRICIA L | Premières impressionsIt couldn’t been any better Excellent job Guy’s 🤩
Robert W | Premières impressionsThey are very friendly and people person
Curneshia H | Premières impressionsI feel safe
Jamie R | Premières impressionsMy lady Ms. Tisha needs a raise she's a wonderful manager very nice and helpful and a great listener ! Very much satisfied thank you again.!
Seleste M | Premières impressionsI highly recommend u haul
TERRY B | Premières impressionsThe facility was clean, accessible and well run and the personnel were unfailingly polite, efficient and helpful. It was the kind of place that the term customer service was the first order of business.
Vader P | Expérience généraleAll my things were destroyed by water and mold.
Mitchell R | Expérience généraleTisha was and Nicole always is...knowledgeable and pleasant to deal with. I look forward to my relationship with the ladies and U Haul.
TIMOTHY V | Premières impressionsThe only problem I have is that they really be trying to get you don’t pay attention
Roneika S | Expérience généraleEveryone at the Mobile office were wonderful. For the time I arrived from out of state to when I pay my storage unit every month. Thank you for having wonderful personal .
Amanda S | Premières impressionsI love it
Erica R | Premières impressionsPleasant experience as always. Thanks to the young lady at the Loop store in Mobile,Al and the young man and woman at Springhill location Mobile,Al. Made my transition very easy. Thanks again!!
Donnie J | Premières impressionsSterling and Avery went above and beyond to accommodate my needs. They are very friendly and are a huge asset to the company. Thank you both for making my day brighter. Keep up the good work!
Stephanie A | Premières impressionsTerrible customer service and rude employees upon move in should have been a sign to go elsewhere. Moved out August 21st and followed all steps online to complete move out process. Manager never confirmed move out on her end, yet a week later when the next months rent would have been due started sending letters for rent and overdue fees. Attempted to contact her multiple times to correct this and complete the move out on her end. She never returned emails or calls. Contracted corporate several times and each time they said they saw the notes on the account from the previous corporate call noting I had moved out and for the manager to complete her portion of the move out. It was not until 5 days after my most recent contact to corporate when they finally pushed the case through to upper management, causing her regional manager to be notified of what she had been failing to do, that she completed the move out and I received this email to review the facility. Tisha Couch is either an unfit manager, or just flat out lazy. Which seems to be a trend in this area among Uhaul facilities. Will never be doing business with Uhaul again nor would I ever recommend them to anyone.
MACKENZIE S | Expérience généraleFar to many improprieties. Error after error. Honesty and truth problematic. Finger pointing without resolution of issues. Very disappointing!
herbert w | Expérience généraleEverything was very good.
DERRIEL W | Premières impressionsGreat manager with superior customer service
ETHEL M | Expérience généraleStaff with above there dutys to make sure customer was satisfied. I enjoyed dealing with that site springhill and broadcst mobile ala. Hats off to staff
shirley m | Expérience généraleA great place to storage
Wanda J | Expérience généraleDon’t like how they are built
SHERYMICA G | Expérience généraleThe staff & management are awesome
Patricia B | Premières impressionsThank u for your service
RAYMOND A | Premières impressionsThank you for the staff that took time to show me around the facility with caring hearts and smiles ready to answer questions I will continue to rent in the future Thank you.
Wacinia S | Premières impressionsI was very please. I would highly advised anyone who is looking for a good storage company and service. Thank you again, Blessing for helping others.
Jo N | Expérience généraleExcellent service à la clientèle
flora s | Expérience généraleThe staff was always friendly .especially the manager
lottie f | Expérience généraleYou all need to audit Them folks stealing . How can you say I don't owe nothing then take money out my account. Then tried to charge me after I was done renting the storage. Crooks thieves . They hook you up with unlicensed movers I will never use them again
Alethia S | Expérience généraleHad no light in storage and some of my stuff got wet
YKELILA J | Expérience généraleGreat facilities. Great price. Unique small sized units. Access hours could have been a lite later. Would use again if need arose
Andrew T | Expérience généraleI have always had a good experience at this location. They have always been very helpful even when under staffed.
Renee L | Premières impressionsVery friendly employees
Eldon B | Premières impressionsStill have no info on why I have this storage unit. Your company is seriously lacking in communication with customers. Whatever the reason as yo why o have this storage unit I will be contacting an attorney and he will contact your office
JAMES P | Premières impressionsMy experience at this location has been excellent. The staff and management were very courteous and helpful throughout my process. I needed the use of both rental and storage services, the entire staff were very attentive and provided me with the best solutions, at a difficult time. Thank you all for your assistance. I will definitely recommend this location to others.
lakisha y | Premières impressionsThey have changed mangers so much when you go inside you don’t know who’s the manger and who’s not on my due date I have people calling me on the same day my storage is due and I got a $15 late fee the same day and then the manger had used my credit card cause I paid my bill with her with my card she used my card the next month and paid my bill and said that I told her to sign me up for autopsy why would I tell a person I heartily even know to do that how do you just use a person card without their permission this area can not ever keep no manger at every time you go there it’s a bunch of people hanging out in the front of the office like they just came from a club they are so unprofessional and ghetto it used to not be like this right now no one has no respect for anyone I love my storage other than that I have been with uhaul since 2017 but the choice with management now is terrible
linnea l | Premières impressionsgreat customer service!
Travarvis E | Premières impressionsThe only thing I dislike about this storage facility is access to second floor. No elevators. Everything has to be physically carried. I understand it's a historical building and the city will not allow it, but if customer satisfaction is a priority, why not consider adding it on the outside. I'm sure this would not take away from the building.
Doris H | Premières impressionsI will never use uhaul storage again. The staff lie to make a sale. I kept getting charged for late fees when I was on auto billing. My experience with uhaul was horrible.
ANDRE J | Expérience généraleExcellent
LETITIA H | Premières impressionsVery good
Priscilla T | Expérience généraleU-Haul has always been up to par with a lot of things that I needed for them but this rental round right here Lord I was so upset with U-Haul because I drive a hundred and thirty miles just to get a truck trailer and U-Haul I know they're going to do the right thing so if I had to go back to U-Haul I'll say yes
Cleophus W | Premières impressionsManager (Ms. English) was very professional. She made me feel as though I was always welcomed, when going and coming to my storage. Companies need more employees like Ms English.
douglas c | Expérience généraleThe employee that assured us with securing storage was extremely helpful and thorough.
Patsy G | Premières impressionsReturn Customer
james p | Expérience généraleGreat service just wish I was able to access my storage after business hours
Brenta S | Expérience généralei was very pleased with yall uhaul build ,great customer service, i loved yall prices and how yall keep people belongs sercurt and safe with codes,doorlocks,and in a very well and clean builds. thanks
Natasha E | Premières impressionsWhen I opened my account, I was told that the rate I began with would be the one I ended with; however, this turned out not to be the case. When I called about the increase, the representative was rud
Jabaria D | Expérience généraleMost staff was nice but would argue and complain about management and uhaul in general in front of customers ...
chance b | Expérience généraleI like this storage facility because they offer a lot of things to make storing items and moving easier.
MARY E | Expérience généraleThe U-Haul service was fast quick and they were very nice and the facility is clean.
gwendolyn m | Premières impressionsThomas and his associates were awesome!
James S | Expérience généraleBecause was told do not give refunds on a unit that was paid up till October
JENNIFER S | Expérience généraleThank you!.
martez t | Expérience généraleThomas wa excellent! He went above and beyond to help us out!
James S | Premières impressionsI was pleased.
REGGIE W | Expérience généraleI experienced WAY too many issues to list. UHaul has already taken up too much of my time and my money. I will NEVER use UHaul again.
Marlowe B | Expérience généraleWould love extended hours on Subday.
latonia g | Expérience généraleI had talked to someone (female) on November 26, I told her i'd B there on December 3 to settle my account for the amount she gave me $250. They auctioned my stuff 11:00 on dat Sunday
gwendolyn w | Expérience généraleWhenever I go there the staff is friendly and knowledgeable. There is however a tremendous wait time.
kandace k | RéservationThe staff was very helpful especially Mr Donnie
daphne g | Expérience généraleI only clicked excellent.
Jacquelyn K | Expérience généraleThis is a convenient location...I would recommend it. Good service...knowledgeable..and clean facility...Thanks for all the help.
elarus m | Expérience généraleIf i needu again i will come back thank u
Linda H | Expérience généraleHelpful staff, clean facility
Tara B | Expérience généraleThe staff, given the area is very unprofessional and unwelcoming. Usually you would expect customer service representatives to be friendly and bare a smile. Not the case at all at this location.
LARRY D | Expérience généraleSavannah was awesome, had trouble getting the lock off my U box and she let me borrow a hammer. Also not sure about the facility never visited. Frustration during scheduling my delivery of my U box
KERI S | Expérience générale