Évaluations des clients U-Haul Moving & Storage of Eagledale

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Eagledale

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william M. le

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Le client n'a pas laissé de commentaire.

Stephen O. le

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Upon arrival and a check in I verified During reservation I reserved a van and a dolly. I was immediately informed their was no guarantee of them having a dolly. I was told if they didn’t have, they would call around but I would have to go get it myself. I explained my concerns of being assured during reservation of my order and being told differently at pickup. I recently had a heart attack, I needed a dolly to load Andy unload a range, if I had a heart attack I would hold U-haul accountable. I was told, then they would not rent me my vehicle! Shortly after a dolly was brought out for me. I don’t know how your company can conduct business in this kind of manor. Who can use your vehicle’s, receive a dolly and be informed at pickup their is no guarantee of dolly’s And be expected to move without all the equipment reserved to conduct a move. Your company has broken reservation policies and/or the location I chose to pickup from has employee’s that definitely need customer service training!!!!!!

Eva H. le

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Le client n'a pas laissé de commentaire.

Te Iganay H. le

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Staff welcomed me right in the store

Pamela S. le

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The staff at the Lafayette Rd location are always willing to help and are always friendly!

David R. le

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Took quite a long time to get checked out because they were having problems with uhaul application. It would not allow the payment to process and had to be restarted multiple times. No fault on the part of employees. This was a uhaul problem.

Leslie M. le

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Le client n'a pas laissé de commentaire.

Delores F. le

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Nothing. The young man that assisted me was extremely polite and demonstrated above board customer service.

Damon N. le

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Appreciate the customer service agent for giving us extra time at short notice. Definitely was pleased with the gesture.

Nicole H. le

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Have doly's...

Carmella R. le

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Love the Murff family!!!! This is my favorite Uhaul location! Always friendly, clean, and professional! They take great care of me every visit! Carmella <3

Patrick J. le

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Le client n'a pas laissé de commentaire.

Donald S. le

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Le client n'a pas laissé de commentaire.

Ronald L. le

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Location was achange from where the order was placed.

David L. le

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I actually rented trucks on consecutive days. Saturday was flawless. Sunday was the polar opposite. I picked the Sunday truck up at 9 am as reserved. It was purported to be 3/4 tank full of gas and clean. It was less than 5/8 full and the bed had to be swept and articles picked up before I could use it. It began to rain partway through the move and the door leaked (not the window, the door) so I was wet the bulk of the move. The seat belt was snarky and the driver's door did not latch tightly. The agent adjusted my bill, but I want to point out if you had to clean out the bed you post a $25 charge, and if you fill the tank it is the cost of the gas and $30 service charge. (That would have been $55 plus gas off my bill.) I am sure I will use your services in the future, but I hope the experience is better than this last one!

Garey C. le

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I did an after hours drop off on a Sunday night. There was so much equipment dropped off and no apparent spot to drop a trailer. I dropped it in what seemed like a random place with trailers facing every imaginable direction. Still the process is not unpleasant and beats having to go when the store is open.

Marjorie H. le

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Nothing

Anthony T. le

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Nothing

Jeffery M. le

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Le client n'a pas laissé de commentaire.

ERICA H. le

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Clean trucks inside every time

Kesha R. le

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The store manager and staff are great! Only location I rent from in Indy when I need to move large items.

Sage S. le

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Le client n'a pas laissé de commentaire.

Angela B. le

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Le client n'a pas laissé de commentaire.

Luis C. le

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Training for the employees so they know how to give a 5 star customer service

gloria m. le

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Good service

Antoinette D. le

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Le client n'a pas laissé de commentaire.

Deborah C. le

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I don't think u should change anything? Customer service was on point

Shanta J. le

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Le client n'a pas laissé de commentaire.

Twanna R. le

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Extremely helpful

Roy J. le

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Nothing everything was easy and fast and I like that

rick R. le

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Le client n'a pas laissé de commentaire.

Lisa H. le

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Le client n'a pas laissé de commentaire.

Anisse A. le

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Le client n'a pas laissé de commentaire.

Charles B. le

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Le client n'a pas laissé de commentaire.

marion M. le

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Le client n'a pas laissé de commentaire.

D Benjamin A. le

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Le client n'a pas laissé de commentaire.

ELEANOR H. le

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The units surprisingly were nice easily to get to

Moneice R. le

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I will use them again, if i ever need them, and i will also recommend them to my friends and family.

Laquina L. le

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Fast and easy

tiffany b. le

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Being able to contact the actual location was a nightmare! You have to call, sit on hold for customer service to answer, and then they have to send a message to the location for a call back.

gloria g. le

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Great customer service!

Hunter A. le

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Everything went smooth and staff very friendly and professional.

henry h. le

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They found an empty storage unit for me after they thought they were all full. Furniture is safe and hopefully we will be able to get it out within a short time.

Barbara M. le

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Great people who work there

Watese W. le

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I wanted to hug the whole team for being so patient and understanding and assisting me in this stressful time. Lafayette Rd. Uhaul ROCKS !!!!

Mia B. le

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The staff was friendly and super helpful when I rented the truck and every time I went to the storage facility!

Mia B. le

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The staff was very helpful and nice!

gbenga s. le

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Brilliant service response and customer relations.....great. and very clean storage and environment...

Lashanda B. le

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No comment