Le client n'a pas laissé de commentaire.LAVELL T.
Customer Reviews for U-Haul Moving & Storage of Eagledale
Pour nous contacter
Indianapolis, IN 46222
(Lafayette Rd @ 30th)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage du vin
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The truck was very dirty both inside the cab and inside the box truck itself. This is not the location I was originally supposed to pick up from. Not real happy with uhaul as a whole.Randy S.
My truck broke down. And I called the location. PS. THE ASSISTANT MANAGER QUINCY PERSONALLY CAME OUT TO GIVE US A JUMP AND GOT US GOING AGAIN, I GIVE HIM AND THE TESM AT UHAUL OF EAGLEDALE 5STARRITA C.
Tire pressure light kept coming on and it would not let you see the mileage while driving you would have to turn the truck off And put in the start position just to see the mileage.Other than that everything was great!DEVON S.
Mui amablesFRANCISCO R.
Le client n'a pas laissé de commentaire.Darrell B.
Le client n'a pas laissé de commentaire.Cheryl M.
Get the roaches under control. I had to bomb my unit before moving out because yall roaches everywhere!Latonja C. | Expérience générale
Seguir con el buen servicioFRANCISCO R.
very satisfiedislande T. | Premières impressions
Le client n'a pas laissé de commentaire.Sabastien D. | Premières impressions
Le client n'a pas laissé de commentaire.Matthew D.
Le client n'a pas laissé de commentaire.Leah A. | Expérience générale
Le client n'a pas laissé de commentaire.Samson A.
Le client n'a pas laissé de commentaire.DARRYL R.
The service was great they were very helpfulJanet W.
Le client n'a pas laissé de commentaire.Keisha A.
Le client n'a pas laissé de commentaire.JONATHAN U.
None service was great.LISA W.
Le client n'a pas laissé de commentaire.Lawrence T. | Premières impressions
High demand area needs more trucks.ben S.
Speed up payment charges and not hold peoples money. For service they don't use.KIRONDE E.
Le client n'a pas laissé de commentaire.Stuart M.
Le client n'a pas laissé de commentaire.ANTOINE M.
The Customer must learn how to welcome people! It's very important!.BLAISE LUHATA N.
I originally had a reservation for a 4Ã-7 ramp trailer at 9:00 am at your 6014 Michigan road, Indianapolis location. They gave me an open 4 x 7 with no ramp and told me thats what I reserved, which was a lie. They were extremely unhelpful. I had to call other locations to find something that would work no thanks to your customer service at that location. It took me around 3 hours to get a trailer for an hour job.DAVID M.
Le client n'a pas laissé de commentaire.RONALD F.
Air conditioning not workingTHEODORE B.
Let them know that if they bring the truck back early, that they can leave the keys in the drop box. Your team of workers at this location were absolutely phenomenal. Thank you so much for your help. God bless you.RACHEL S.
Le client n'a pas laissé de commentaire.JAVIER A.
Le client n'a pas laissé de commentaire.GBENGA A.
Request Vending Machines in each location for snacks and cold drinks!DARIAN D.
Le client n'a pas laissé de commentaire.Richard B.
The work acted like she was doing me a favor waiting on me ,in fact she was down right disrespectful to me like she came to work with her personal problems with her just mad attitude periodWilliam A.
Le client n'a pas laissé de commentaire.DAWN M. | Premières impressions
The ceiling of the truck was open and got some of my materials wet and beneath the roof at the platform was dirtyMICHAEL C.
better online reservation! you have poor communication? I was scheduled to pick uhaul up in Anderson Indiana and to drop off Anderson Indiana at theartin Luther King Bboulevard Why did you change me reservation to Indianapolis and charged me more mileage why?Jesse R.
Le client n'a pas laissé de commentaire.JOHN C.
Truck I reserved was not availableâ€¦ again. Had to use a smaller truck which was too small and did not fit all of my items. Was told by staff that they â€œoverbookedâ€ and my reservation that was made 2 months prior could no longer be filled and the staff was unwilling to find a solution. Start fulfilling the reserved orders.CHASE K.
Le client n'a pas laissé de commentaire.JOSEPH L.
Long queueManoj B.
Le client n'a pas laissé de commentaire.ADITAN K.
Hire staff dedicated to customer serviceKevin R.
Le client n'a pas laissé de commentaire.Kristin D. | Premières impressions
Didn’t take clients serious, never answered emails nor phone calls, kept saying we had to pay when we made our last payment, and hours were horrible not able to go when you wanted to or when you were available over all horrible experience and never recommending nor coming back to this place.luis f. | Expérience générale
Fandieu SenexantFANDIEU S.
Le client n'a pas laissé de commentaire.MIRANDA M.
Le client n'a pas laissé de commentaire.Thomas R.
I know the price are pretty high it will be nice if we the price to go lower but that's my suggestionEstella A. | Premières impressions
Not for now to writeABAYOMI A.
I love the customer serviceADELE S.
The young man at the counter who checked me in was great...friendly. Multi tasking. Bottom line. Right when I walked in the door he was on.. I didn't have to wait for nothing...joshua T.
Okay experience, some staff very helpful willing to go above and beyond others not so muchADAM M. | Expérience générale
Perfect! Nice job!JEFFREY T.
Le client n'a pas laissé de commentaire.KEVIN O.
Very helpful...staff was excellent!!!!Rhiannon H. | Premières impressions
Le client n'a pas laissé de commentaire.Charles B.
I appreciate you soooo much my move was successful ðŸ‘natasha H.
Customer service is always ecceptionalADELE S.
Le client n'a pas laissé de commentaire.RHONDA R.
Le client n'a pas laissé de commentaire.rhonda r. | Premières impressions
Le client n'a pas laissé de commentaire.DARNELL D.
Long wait in line. Equipment wasn't available even though I had a reservation. Employees were very nice, however, and did what they could. Will be trying another location/rental agency next timeKennan C.
muy bien servicio al cliente Gracias por todoJuan J. | Expérience générale
I had a reservation for noon. I arrived at 11:40 and had a 50 minute wait in order to get my moving truck. SLOWTHOMAS B.
The rental truck smelt heavily of fish, to the point where it was almost unbearable to enter. We had to thoroughly clean it twice before we could even use it.JEFFREY H.
The customer service was horrible. I've been waiting on a manager call but still no one has reached out. Def will not be going to this location ever againPATRICIA H.
Le client n'a pas laissé de commentaire.KIMBERLY G. | Premières impressions
Le client n'a pas laissé de commentaire.Marques J. | Premières impressions
Le client n'a pas laissé de commentaire.Brandon S.
very slow process to get truck, otherwise very friendly and helpfulJoshua R.
Difficult to get into because of traffic pattern - there were no signs telling where to bring the truck as there were multiple buildings. The drop off instructions were vague and we weren't really sure what was happening.James L.
The app was very slow and each screen took multiple attempts to load. The verification process was also slow and frustrating. The app told me to skip the line to get my keys from the desk. But I ended up needing to wait anyways. There was a large line of people waiting who were clearly frustrated when I got an attendants attention to get the keys. It would be beneficial for everyone if there was a sign indicating where to stand to get the mobile pick up keys. That way no one will feel like there is cutting in line.Joshua H.
Le client n'a pas laissé de commentaire.BRANDON S.
Le client n'a pas laissé de commentaire.SARA S.
Le client n'a pas laissé de commentaire.Brett M. | Expérience générale
Very friendly staff and returning the UHaul was easy and quick.Michael L.
The corporate side was awful. The app didn't work, hold times to customer service were terrible and the customer service reps didn't listen and help solve problems. The online reservation system is also a mess. The only redeeming things were the employees at the pickup location.TREVOR M.
Le client n'a pas laissé de commentaire.KEVIN O.
The team was very niceMALINDA A.
The young peoples should no the different between the miles it ain't no way going from the west side and coming back is no 50 miles it is about 3 are 4 MI. So I didn't get but 10.d bkSALLY J.
Le client n'a pas laissé de commentaire.Richard C.
When I first moved into my storage unit it was great. After a few months someone with roaches moved in and all of my belongings became infested which is why I stopped paying. Not only that but there were mice and mice droppings inside the storage unit as well as my belongings.Shana L. | Expérience générale
Le client n'a pas laissé de commentaire.DONALD A.
Le client n'a pas laissé de commentaire.MORANI K.
Le client n'a pas laissé de commentaire.Andres R.
Le client n'a pas laissé de commentaire.RACHELLE A.
Very Professional Staff and Customer Service!TERRI L.
Le client n'a pas laissé de commentaire.Michael P.
The young lady that helped me was very friendlyGEORGENA S.
Your outgoing phone info says that customers are able to add items to truck rentals that are still open & ongoing (one way - adding tow equip.).but neither the location that rented me a 20' truck for one way trip or the other location where I ordered a 10' truck for 4 hrs could help me add auto transport equip. to my 20' trk rental that I am currently under, picked up and plan on leaving out of state by wed. I could not add equip. to open rental online either. What gives?ROBIN V.
We reserved a cargo van and ended up with a 10 foot box truck we over heard they were holding Reserved vehicles for a walk up Customer for an additional 50 $worse Experience everFerguson M.
Le client n'a pas laissé de commentaire.Erica G.
Tried to rent in Avon. Was surprised to be redirected to this location, as it was not particularly close or convenient.Chad G.
Le client n'a pas laissé de commentaire.KEVIN O.
Le client n'a pas laissé de commentaire.RENITTA L. | Expérience générale
Le client n'a pas laissé de commentaire.SHERRI S.
Mui amables i buen cervicioFRANCISCO R.
The cashier guy messed up on my money and I was really unhappy about thatRennie W. | Expérience générale
Le client n'a pas laissé de commentaire.CLIFFORD P.
Le client n'a pas laissé de commentaire.Gerald G.
The Employees at Lafayette rd Indianapolis indiana and 30 Street in the morning is awesome please keep them there they're awesome there they go out there way above and beyond to satisfy the needs of people .DONALD N.
Le client n'a pas laissé de commentaire.Rohan B.
One of the trailer light bulbs was outElizabeth H.
The service was great. The man who helped me check out was amazing. There was another lady in storage unit who made my day and helped make it easier. Great customer service!! Deserve a raise. They go above and beyondtiffany F.
Le client n'a pas laissé de commentaire.Francis R.
Customer service, not friendly and invitingSHALANDA R.
More friendly employeesKENETRA W.
Le client n'a pas laissé de commentaire.flex A.
Online registration stinks, did it twice, and the clerk said it wasn't showing. Ten it popped up at the end.Edythe M.
I understand busy times , one employee behind the counter is not enough and then leaving to put dolly's on trucks . When asked if I had submitted my Id online I said no, instead of scanning my I'd I was texted the app that didn't work. After waiting the guy says never mind I'll do it. This was a waste of my time and his . Also unprofessional. I should not be waiting 20 mins for a truck that I already reservedJASON J.
Overcharged and now having to correct it on a â€œover 20 minuteâ€ wait time to speak to an associate. There is ALWAYS a problem at this Uhaul locationKandis C.
Front desk Staff super helpfulJunior G.
Employees friendly and helpful. The truck was practically brand new and worked greatJeffrey B.
Excellent Customer Service & Mgmnt team.CLIFFORD P.
Le client n'a pas laissé de commentaire.ANTHONY B.
I spent an hour trying to get my trailer and after 30 minutes of no employees hooking it to my truck I went ahead and did so myself. I got there to pick it up a little after 12 I have a five hour all round-tripSo I had rented it for seven hours but by the time I had got out of the U-Haul store it was already like 2 o'clock and by the time I got back to Indy they were closed and so I had to pay another rental fee. Employees were totally useless and disrespectful. No one wanted to be there or to help anyone like they should. Do. Not. Recommend.JEREMIAH M.
Le client n'a pas laissé de commentaire.DONALD C.
The young lady that helped me was amazingDOMINQUE H. | Premières impressions
Le client n'a pas laissé de commentaire.linda t. | Expérience générale
Le client n'a pas laissé de commentaire.CHRIS H. | Expérience générale
Only thing was it said a lock will be in unit for me when i got there and it wasnt. Nothing major. ThanksTerrian S. | Online Move In
A very cleaned and safe place to0 be recommended. Truly love it.MOROU H. | Expérience générale
Le client n'a pas laissé de commentaire.Bobbi T. | Expérience générale
Le client n'a pas laissé de commentaire.Tina T. | Premières impressions
Excellent service à la clientèleAnton F. | Expérience générale
re-sold unit rented and paid for. Without notice..Saundra M. | Premières impressions
I was a little lost when we first got there. We spoke to the worker there and she was very friendly and helpful!Kamela M. | Online Move In
Le client n'a pas laissé de commentaire.Jeffery L. | Premières impressions
Le client n'a pas laissé de commentaire.Anton F. | Premières impressions
I REALLY LIKE THE EXPERIENCE AND MY THINGS WERE EXACTLY THE WAY I BOUGHT THEM THERE... NO PROBLEM WITH RODENTS..!!!! GREATTiwanna S. | Expérience générale
Le client n'a pas laissé de commentaire.Michael R. | Expérience générale
Le client n'a pas laissé de commentaire.Donte R. | Expérience générale
Le client n'a pas laissé de commentaire.AMANDA B. | Online Move In
Nice, and smoothGary B. | Expérience générale
Muy satisfactorioYEFRI C. | Premières impressions
Le client n'a pas laissé de commentaire.Crystal W. | Premières impressions
I have complained about pest issues since after moving into the storage facility. I seen roaches and foreign looking bugs walking through while loading furniture into my unit. I informed Uhaul about these findings on day one and my concern, but I was told to purchase insurance. I purchased insurance and sadly within my unit find roaches, big and small ones, around and near my furniture. Of course, there is no way I am taking this furniture to my new house now. I call the insurance to get this replaced and they say roaches are not covered under Pest; however, they would call uhaul to see what can be done. No follow-up or anything, but something must of been communicated because not only are people working at uhaul cleaning the storage facility, but now they had "inspectors" come overview and ask random people what they thought about the uhaul. I could be entirely wrong about my assumption, but it would have been nice to see this care, look, and pride for the facility as a normal maintenance. Overall, I took matters into my own hands and came to the conclusion that storage facilities are a waste unless you have items you don't care to loose. It is sad that you pay a decent amount of money to store away furniture only to know that you will have to most likely dispose of it in some matter due to neighbors and or the facility upkeep. I rather not put that trust in anyone's hands again.Heavenly G. | Expérience générale
Everything was great till I tried to close my account. And because I closed my account 2 days after you took my payment. I didn't get a refund or a partial credit for the month. you guys took all of my money for the entire month even though I was only there for two days. That is unacceptable to me and for that reason alone I will not recommend you. I have put in a customer complaint to see if I can get a partial credit back. But I spoken to two Representatives on the phone and it doesn't look like that's going to happen. And the gentleman that closed my account although was friendly he could care less whether or not I got any of my money back. And basically told me there was nothing he could do for me my account was closed have a nice day. Not cool..Walter R. | Expérience générale
I love that I can do the reservation online . Everything that I rent and used is in good condition. The staff is great in person and on the phone. Byron kudos and may God continue to bless each one of you be safe.Earlonda R. | Premières impressions
Good servicesalma g. | Premières impressions
Le client n'a pas laissé de commentaire.Karl K. | Online Move In
Le client n'a pas laissé de commentaire.Aime M. | Expérience générale
The staff was always friendly and super helpful. Cianna was especially awesome - went above and beyond. I would definitely rent here again if I needed extra space. Thank you. Paula FoxPaula F. | Expérience générale
Le client n'a pas laissé de commentaire.Irene P. | Expérience générale
Everyone is very kind and helpful. The manager is amazing, always willing to help serve and assist.Yvette U. | Premières impressions
Everything is really goodJulio G. | Expérience générale
Great joband being friendlyMary H. | Premières impressions
Le client n'a pas laissé de commentaire.Kiaira M. | Expérience générale
Le client n'a pas laissé de commentaire.Robert S. | Expérience générale
Great experience I forget her name young lady that took care of all my needs she was really great I recommend this location too everyoneTyesha W. | Premières impressions
Le client n'a pas laissé de commentaire.FRED G. | Expérience générale
Le client n'a pas laissé de commentaire.Kalee E. | Expérience générale
Friendly and make sure taken of.james a. | Premières impressions
Staff was very friendly and helpful. Je les recommanderais à n'importe qui. Thank you guys for making my move easier!Angie B. | Expérience générale
S.O.KOMLA A. | Premières impressions
Thank you guys for all of your help! Wonderful officeAngie B. | Premières impressions
Le client n'a pas laissé de commentaire.Maria D. | Premières impressions
Love the way the help me and take care of meBrenda L. | Premières impressions
Le client n'a pas laissé de commentaire.Jewon N. | Premières impressions
The young lady that helped me went over and aboveJeanna P. | Premières impressions
The employee assisting me is not trained and was not friendly.Buddy F. | Premières impressions
The store staff are very friendly and helpful! Top notch peopleLynn B. | Premières impressions
Great service. Always get me in and out. Overall great experience.Robert C. | Expérience générale
Byron and the staff was helpful every time I came across a situation.Andre Marie D. | Expérience générale
Though I see maintenance and pest control is something that is noted in the facility, I know my furniture would not be able to stay there long as roaches were climbing off of my rented storage door and walking with me while I was moving my thing into the storage space. Otherwise, customer service was nice. But like any storage facility whether climate controlled or outside, does not seems like a good option to keep/store your belongings.Heavenly G. | Premières impressions
Very good customer serviceCathie M. | Premières impressions
Le client n'a pas laissé de commentaire.Ebony R. | Expérience générale
Le client n'a pas laissé de commentaire.onesha g. | Expérience générale
what is there to say. very convenient, staff was very helpful and friendly.BRENDA W. | Premières impressions
Le client n'a pas laissé de commentaire.Elexcia S. | Premières impressions
Le client n'a pas laissé de commentaire.Norm H. | Premières impressions
Le client n'a pas laissé de commentaire.Robert S. | Premières impressions
Your office staff are delightful! They could not have been any more friendly and helpful. And the facility is beautiful - cleanest storage facility I've ever seen.Tara H. | Premières impressions
All of the staff were friendly and helpfulJoey G. | Expérience générale
Le client n'a pas laissé de commentaire.Johnnie S. | Expérience générale
Le client n'a pas laissé de commentaire.Lyndze J. | Premières impressions
Merci.Teana B. | Premières impressions
Le client n'a pas laissé de commentaire.Rosie M. | Premières impressions
Both the Manager and sales rep. We're very polite and very informative. I think they both do an excellent job, and you guys made an excellent choice by hiring them.Charles G. | Premières impressions
Le client n'a pas laissé de commentaire.connie h. | Expérience générale
Le client n'a pas laissé de commentaire.Sanfy J. | Expérience générale
Le client n'a pas laissé de commentaire.Reese F. | Premières impressions
Le client n'a pas laissé de commentaire.Dwayne J. | Expérience générale
Le client n'a pas laissé de commentaire.Robert S. | Expérience générale
It truly was a pleasure storing my items at UhualNIKKI F. | Expérience générale
Le client n'a pas laissé de commentaire.London G. | Expérience générale
Le client n'a pas laissé de commentaire.Tushona M. | Expérience générale
Le client n'a pas laissé de commentaire.renee p. | Premières impressions
The men who were there at the time wasted my time by telling me my reservation wasn't there based off only my last name and didn't look it up by phone number which my reservation was under. So I wasted time money and was charged to keep the truck all because of your lazy employeesTimishea L. | Premières impressions
Le client n'a pas laissé de commentaire.STEVEN M. | Expérience générale
Your staff members are not help whats so ever.very rude disrespectful..very lazy ppl...you need to watch your staff member better.Sonya U. | Premières impressions
The storage I was given had some locks on it then was given another one the key card didn't work the storage room alarm was going off when I opened up the doorELEANOR H. | Premières impressions
The customer service was great as well as the storage unitShekera R. | Premières impressions
The staff was very friendly and assisted me with all my needs, very satisfiedJanett K. | Premières impressions
Thanks for the storage unit.henry h. | Expérience générale
Storage was ample and building was clean and nice. However, I think the bathroom could be easier to access from the inside. I found the Water fountain Spill water. Personnel amical.Jose G. | Expérience générale
I liked it and the staff were very helpfulRobert S. | Expérience générale
We're supposed to have access to Inside Storage 24 hrs some occasions Im trying to get in & ALL doors were locked. One time Office was open, Worker outside & they made us wait to get inside access.James B. | Expérience générale
Good servicegloria m. | Premières impressions
The units surprisingly were nice easily to get toELEANOR H. | Premières impressions
I will use them again, if i ever need them, and i will also recommend them to my friends and family.Moneice R. | Expérience générale
Fast and easyLaquina L. | Premières impressions
Being able to contact the actual location was a nightmare! You have to call, sit on hold for customer service to answer, and then they have to send a message to the location for a call back.tiffany b. | Expérience générale
Great customer service!gloria g. | Premières impressions
Everything went smooth and staff very friendly and professional.Hunter A. | Expérience générale
They found an empty storage unit for me after they thought they were all full. Furniture is safe and hopefully we will be able to get it out within a short time.henry h. | Premières impressions
Great people who work thereBarbara M. | Expérience générale
I wanted to hug the whole team for being so patient and understanding and assisting me in this stressful time. Lafayette Rd. Uhaul ROCKS !!!!Watese W. | Premières impressions
The staff was friendly and super helpful when I rented the truck and every time I went to the storage facility!Mia B. | Expérience générale
The staff was very helpful and nice!Mia B. | Premières impressions
Brilliant service response and customer relations.....great. and very clean storage and environment...gbenga s. | Premières impressions
No commentLashanda B. | Premières impressions
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