Customer Reviews for U-Haul Moving & Storage of East New Market

771 évaluations

5403 Mount Holly Rd   East New Market, MD 21631

(410) 228-2102

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(410) 228-2102

5403 Mount Holly Rd
East New Market, MD 21631

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHELLE D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia F. 
Évaluation :
2

The drivers were scheduled for days they did not come and came on days they were not scheduled. All in all it was a scheduling nightmare because there were a variety of unknowns. Notes were not kept in the system to allow follow thru on promises. I had to make a 7 hour drive twice to meet the truck delivery due to unknown delivery date. Overall it was extremely frustrating leading to us returning the last box instead of shipping it to the location we are moving to. The staff were all very friendly so this is just feedback on the processes.

Deanna D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig L. 
Évaluation :
5

Very friendly and helpful

CHARLES L.  |  Premières impressions 
Évaluation :
5

The staff are very professional and helpful at all times. They provide excellent customer service and go above and beyond on providing services. The staff at U-Haul should be recognized for their professionalism and dedication tp include a friendly atmosphere.

Stephen G.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

KimberleyAnn L. 
Évaluation :
5

The staff at East New Market U-Haul and Storage are outstanding and provide the best customer service you can ask for and should be commended for their dedication.

Stephen G. 
Évaluation :
5

I found little difficult in locking the doors. Apart from that everything works perfectly.

Sankararao J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheryl H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William S. 
Évaluation :
5

from Management and on down at this location, they provided excellent customer service and work with you to make things easier when moving. I have never had an issue with this location and the people are excellent.

Stephen G. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Sheri G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john n.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jazmine C. 
Évaluation :
5

Very helpful employees Made sure that the trailer was the correct size for the job and went over additional supplies we might need to get the move done with ease Thank you

Daniel P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RALPH B.  |  Expérience générale 
Évaluation :
5

Fantastic staff at this location. Very pleasant, helpful, and friendly. Everyone there seemed to have a positive attitude. The place was clean and organized too.

JOHN A. 
Évaluation :
5

Your company provided excellant service and did everything exactly as promised. Merci.

Anthony P. 
Évaluation :
4

Hard to get the folks in the office. Got several people in other places, nice but not very helpful. Once I got someone in the East New Market office everything worked out beautifully.

Karol R.  |  Expérience générale 
Évaluation :
5

I'm super thankful for the last minute change that this location helped me with. Super nice staff and overall great location!

Jessica W. 
Évaluation :
5

Great customer service Great facilities Personal able rep Hard worker

Alfred M. 
Évaluation :
5

Christie & Alex were exceptional! They were super helpful throughout the process. By far the best customer service we have had in a very long time!

Connie H. 
Évaluation :
3

I drove over 100 miles round trip to keep my appointment to have a hitch installed. I had my reservation confirmation e-mail, and arrived 30 minutes early. When I got there I was told that all hitch installation appointments had been cancelled due to the Air conditioning being out. I was told that my appointment had been moved to Thursday, July 28th. No one contacted me to let me know. What bothered me the most, is no one apologized. They just explained that it is not in their system. When I showed my confirmation e-mail, I was told that the representative did not care What was on my piece of paper. I was treated like it was tough luck, no apology, no addressing of the wrong that was done to me. They asked if I wanted to reschedule, I refused. I understand things happen, that is not why I refused to reschedule. I refused because of the cavalier way I was treated, with no apology or acknowledgment of the inconvenience and transportation cost of a 100 mile round trip, just to waste my time and money.

Alex R. 
Évaluation :
5

The customer service at this location was outstanding.

Christine L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARLSTON B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mike S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harry P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donald W. 
Évaluation :
5

Christine is the bomb. She always helps when you need her.

Robin S. 
Évaluation :
5

It was not this location fault because the Mount Holly East New Market location was AWESOME!! I went on uhaul com site and booked a 26 truck got a confirmation number for Friday July 1st and I thought I was set. Showed up Friday @ 4 to find no truck anywhere. Highly disappointed!! Someone @ uhaul.com was supposed to call me but did not . The man in Chestertown @ A1 storage was great and helped me get hooked up with a 20ft truck in East New Market. Guys at both locations were great and very helpful. If it weren't for them. My move would have been ruined . Uhaul.com screwed up big time and missed the call!! Thanks Chestertown and East new market locations!

Jeffrey W. 
Évaluation :
5

This location takes care of its customers

Tondalier T. 
Évaluation :
5

Staff is amazing! Super helpful and very nice.

Danielle G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

larnieestol B. 
Évaluation :
5

EXCELLENT customer service, very nice people, that are great to get along with. They even have a sense of humor!!

THERESA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacquelyn W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alyssa W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catherine F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

martin H. 
Évaluation :
5

The lady that that helped me with my reservation was very professional and the guy that helped me with the drop off was very professional. If I need them again I will definitely use them.

Ricky G. 
Évaluation :
5

This u haul location were helpful and welcoming.

Ann H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacquelyn B. 
Évaluation :
3

Ensure the truck is full on gas. Got the truck empty of gas. Was informed I'd get a gas credit refunded when returning it. Return the truck 3/4th full and no credit was received. Highly upset about.

Alaysha M. 
Évaluation :
5

Great service from the staff at the east new market location !

Robert H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joanne D. 
Évaluation :
4

I didn't get the U-boxes until 6:30pm, which was too late to complete my loading the same day. Also, there were too many furniture pads, which I didn't ask for.

Michael J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arnold H. 
Évaluation :
5

The staff at this facility whent above and beyond to make you feel welcome and well served. They were very friendly and very courteous. The only issue that I had was the computer system that the employees had to use was very slow.

richard T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Arnold H. 
Évaluation :
5

Drop off & pick up driver was so accommodating. She was great.

Debbie K. 
Évaluation :
5

Great location and fantastic service. The rep was very helpful and understanding of my moving and storage needs.

larnell C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Scott S. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Diego N. 
Évaluation :
5

The staff at East New Market is exceptional. I LOVE doing business with this location. The two men who helped me (at different times during my visit) were both kind, helpful, sweet. They didn't seem bothered by the public or grumpy like some people understandly are when working in the service field....jThey genuinely seemed happy to help me. Thank you to everyone.

April G. 
Évaluation :
5

Great customer service very friendly and helpful

CARLSTON B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

reggie S. 
Évaluation :
4

Very accommodating

Karol R.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ronald B. 
Évaluation :
5

Front headlamp was out...check that as well as other things

Steven S. 
Évaluation :
5

clean,. temperature controlled, easy to get in and out; outstanding knowledge friendly staff

MICHAEL M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alysia K. 
Évaluation :
5

Nothing needs improving at this time.

Edward C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVONTA H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH G. 
Évaluation :
5

The staff is very knowledgeable and efficient. Equipment was perfect and well priced.

Attilio C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REBECCA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MONIQUE D. 
Évaluation :
5

As I have used this facilitymore than once I would defintely recommend it. The drop off at nught was tedious so, I don't recommend that. It was very cold & I had to walk across the lot to the truck to document cleanliness upon keaving the truck, mileage & fuel level with phitos. I am disabled & that was too much.

DEBORAH W. 
Évaluation :
1

One box arrived with goods in same condition as they were packed. The second box arrived with all goods broken and destroyed. We have pictures of the box. You can clearly see where the box was drooped. The box has dents and scrapes on the outside. We are waiting to hear from U Haul to be reimbursed. No return contact as of this date from U Haul.

PATTI L. 
Évaluation :
5

Excellent service at both Prescott AZ and East New Market MD locations

RICHARD L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERTAARON B. 
Évaluation :
5

Very helpful and extremely knowledgeable of their products. A wonderful experience

OLIVER B. 
Évaluation :
5

Chris small is a super person to deal with an asset to the company

Oliver B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jen B. 
Évaluation :
4

My u-boxes arrived late coming from CO. One of my boxes was severely damaged and the other one, the lock came off; no one informed me of these issues. It wasn't until I came to get things out of my box that I was informed of the damage. I also just recently picked up all my things and have noticed that a few items did not arrive even though they were loaded into the u-boxes in CO. I don't know what happened with the items that never arrived. Please be upfront with customers and also notify them of any late arrivals, changes, and damages to u-box containers.

Alicia T. 
Évaluation :
5

The customer rep was friendly and efficient.

Stephenie V. 
Évaluation :
1

Considering I don't live in MD I live in FL. Can't rate that place. I am having trouble with them taking the product off my account. They keep charging me and threatening lien for non payment on boxes that were returned long ago.

Cindy W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD C. 
Évaluation :
5

Christine is awesome. Wonderful person, who is friendly and most helpful! Give that girl a raise!

Patricia D.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

david S. 
Évaluation :
5

I believe it was Christine and Alex at the East New Market, MD location. These two employees were top notch, salt of the earth!! Need more people like them in this world. A real blessing.

PATRICK D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth S. 
Évaluation :
5

Everyone was very polite when you called Or came into the office.I really like where it's located. I feel real comfortable going on &out of the building.It's always very clean. Thank you !

donna s.  |  Premières impressions 
Évaluation :
5

The only issue I came across was trying to speak to someone live. Although, that is everywhere in todays living. Merci

Janice B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RALPH B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICKY S. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Johnny S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PATRICK M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENISE R P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRANDON W. 
Évaluation :
5

Great experience. Quick and easy. Drop off and check out was very pleasant. She was very accommodating and knowledgeable. Would definitely use location again.

DEBORAH W. 
Évaluation :
5

The U-Haul staff in Wilmington, DE/Maryland/ and Toledo, OH were outstanding, I am very appreciative of their support. I had difficulty accessing my order online. Fortunately, despite the wait on hold, the U-Haul staff was able to provide the necessary assistance over the phone.

JERRY P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Linda H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hector O.  |  Expérience générale 
Évaluation :
5

Very friendly and personable staff. We are new to the area and felt welcomed.

JEREMY S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUSTIN L. 
Évaluation :
5

Excellent service à la clientèle. Overall great experience at this location.

JORGEA P. 
Évaluation :
5

They made the drop off hassle free.

PAUL O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerald F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kimika B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shalae M.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

robert R. 
Évaluation :
5

The staff was very courteous and professional, going above and beyond to stratify their customers and insure they got the best deal.

JOHN W. 
Évaluation :
5

Christine at this location was the MOST delightful and MOST helpful associate. Her charisma and lovely attitude made moving a better experience. She gave us all of the help we would ever need, and she was readily available to help with any complications. She helped worked through getting the trailer hooked up, and even provided extra assistance in ensuring the successful completion of moving.

James K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mildred m.  |  Expérience générale 
Évaluation :
5

The staff at this location was so helpful and friendly. We had a truly terrific experience and would absolutely recommend this.

ELIZABETHKOCH G. 
Évaluation :
4

East New Market resolved problems originating from my reservation I made where I moved from. UHAUL areas don't communicate, so I didn't know that I couldn't get the same flatbed truck delivery of 5 UBoxes to my final destination as I had gotten from where I moved. From UBox specialist to supervisor to the flatbed truck driver at East New Market MD, they managed to get my UBoxes delivered and were very professional and pleasant. They were fantastic!

Jody H. 
Évaluation :
5

The staff crew are EXCELLENT!

V Harvey M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B.  |  Expérience générale 
Évaluation :
5

The staff was so friendly and helpful. I suggest using uhaul for all your needs.

Debra C.  |  Premières impressions 
Évaluation :
4

The tire on the left side what is it in the greatest condition

bruce B. 
Évaluation :
5

Christine has helped me on several ovations and has been consistently friendly and a pleasure to work with.

HEINRICH K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHIRLEY D. 
Évaluation :
1

Awful customer service, poor tracking of U-Box, payments, and correspondence.

karen C. 
Évaluation :
1

The miles were reported incorrectly by employee. The truck had a broken mirror. Someone had smoked in the truck. I was thinking I wouldn't pay more then $150 but my total came to over $200 because of hidden charges. I will never use uhaul again!!!!

CHRISTINA M. 
Évaluation :
5

S.O.

VERNON S. 
Évaluation :
5

Staff was really great and accommodating. Also pleasant and polite, great customer service. I also have a storage unit at this location, and have not had any problems. I love the expansion of the inside of the store with all the supplies one might need go moving.

Stephanie C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Fay C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anne A.  |  Expérience générale 
Évaluation :
5

Excellent 

Kelvin K.  |  Expérience générale 
Évaluation :
5

Staff was great and went above and beyond to help me with anything big or small at every turn. Great place and great people. Will definitely use them again as well as recommend them to everyone looking for storage or vehicles as well…excellent exsperiance with them.

Daniel A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elessa D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cythnia C.  |  Expérience générale 
Évaluation :
5

I must say Christine was by far the most friendliest abs knowledgeable rep I have ever in 16 years is using uhaul from Boston to Delaware. I have moved numerous times and never been treated so well. She has a bubbly compassionate personality, along with her superior professionalism. She offered me affordable boxes, I am so very thankful. During such a stressful time she eased my anxiety. I am very thankful!

Bianca S.  |  Premières impressions 
Évaluation :
5

I contacted the location to secure a storage unit. Christine is amazing! She is so pleasant and knowledgeable. We need more Christine's in customer service as she is excellent. Give her a raise, she certainly deserves it!

Robin S.  |  Premières impressions 
Évaluation :
4

Interesting system on trying to reserve a unit!

Ellen L.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HEATHER L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLORIA C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelvin K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william r.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andre D.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

jessica g.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GLORIA C.  |  Premières impressions 
Évaluation :
5

Outstanding, attentive, and friendly service.

Kevin M.  |  Premières impressions 
Évaluation :
5

I was so impressed with the staff first, Christine on the phone and then with meeting Wyatt and the way I was treated by both. I highly recommend using this storage and Uhaul rental location.

SANDRA LEE C.  |  Premières impressions 
Évaluation :
5

Staff was very helpful and customer service oriented.

John D.  |  Expérience générale 
Évaluation :
5

Even before our move and making multiple calls on availability Wyatt Wangerman, was always professional, courteous and helpful. Seems all/most storage units in the area were booked up but the Uhaul - East New Market was our first simply due for to location. Then when one did open up, we immediately made the reservation. We then stopped in to secure the unit, Wyatt made the process clear, simple and again was professional and courteous. He provided a great overview of the property and conducted a demo on how to access my unit. The property, storage facilities, and even the retail area are very impressive, clean and seems to offer a bunch of great services. I plan to use the unit for both personal and some work and believe I'll be there long term.

James L.  |  Premières impressions 
Évaluation :
5

Everyone was friendly and helpful

Mark H.  |  Expérience générale 
Évaluation :
5

I was very pleased with everything. The moment I walked in the door, I was greeted . The vehicle rented was clean and very well maintained. I would highly recommend this company. 

STEPHANIE W.  |  Premières impressions 
Évaluation :
5

Thanks for your service

Portia B.  |  Expérience générale 
Évaluation :
5

Overall Pleasant experience!

DIANA T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael L.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Donna K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard F.  |  Premières impressions 
Évaluation :
5

Manager Wyatt W. in East New Market MD is terricalky helpful and patient. Kudos!

Lynne W.  |  Premières impressions 
Évaluation :
5

The employee was very friendly and helpful.

Kimberly F.  |  Expérience générale 
Évaluation :
5

Every one has been very helpful to me for the 6 years I have been there. Thanks again to all of the people that have worked there and have been nothing but helpful to me. Thanks again

SHELLEY C.  |  Expérience générale 
Évaluation :
5

Great people to work with!! Thank you!!

Barbara S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bill w.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gloria S.  |  Expérience générale 
Évaluation :
5

Managers were excellent and very much help

Andrew T.  |  Expérience générale 
Évaluation :
5

Very easy and quick sign up.

Barry B.  |  Premières impressions 
Évaluation :
5

One of your employees named "Portia" was very helpful and polite as we first used the storage unit we rented. She was an absolute delight . Very polite and very helpful. We needed some assistance and asked her for help and she was a fantastic "face" of your business. Please let her know what a treasure we think she is for your company!

Michael M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Constance B.  |  Online Move In 
Évaluation :
4

Had to ask for refund of extra payment; delay with response; sending invoices and late notices after rental ended. Facility was great and onsite staff very helpful.

Norman S.  |  Expérience générale 
Évaluation :
4

The staff was extremely helpful showing me the various storage options. Staff walked me through how to access the facility, which is very clean and well lit. The security system provides assurance.

Lorenzo H.  |  Premières impressions 
Évaluation :
4

Security feature with check in card never worked

Mark D.  |  Expérience générale 
Évaluation :
5

-

SCOTT J.  |  Expérience générale 
Évaluation :
5

Best storage facility I've ever used. Tammy and crew do an amazing job.

Ladd S.  |  Expérience générale 
Évaluation :
5

Great Staff at Mount Holly

Andrew T.  |  Premières impressions 
Évaluation :
5

Tammi was always more then helpful and always super friendly ..

Melissa J.  |  Expérience générale 
Évaluation :
5

The manager was super helpful in the renting process.

JEREMY M.  |  Expérience générale 
Évaluation :
5

easy to reserve on line

bill w.  |  Premières impressions 
Évaluation :
5

General Manager Tammy Muniz runs a great facility. The facility is extremly clean! The staff very friendly and accomodating! Thank you very much!

HARRY D.  |  Expérience générale 
Évaluation :
5

For over five years Tammy and her staff provided the best customer service and made us feel welcome. Thank You Richard

RICHARD B.  |  Expérience générale 
Évaluation :
2

Help was not friendly, and I was charged for my free month of storage that I reserved on line. I was told it was because that was not my drop off and that the last available unit was not eligible.

JASON H.  |  Premières impressions 
Évaluation :
5

Thank you for your help.

Charles K.  |  Expérience générale 
Évaluation :
5

Tammy was great to deal with. Very helpful

Ron H.  |  Premières impressions 
Évaluation :
4

The accommodations provided by The U-Haul storage facility in Cambridge/East New Market were very adequate for what was needed by Me . I would definitely use there services Again if necessary.

clarence k.  |  Expérience générale 
Évaluation :
3

Found the electronic entry system to be extremely frustrating and annoying. Hopefully it is going to be remedied in the near future. Otherwise overall positive experience.

DANIEL G.  |  Premières impressions 
Évaluation :
5

staff very helpful

Carolyn G.  |  Expérience générale 
Évaluation :
5

They make it very easy and so nice

Carol S.  |  Premières impressions 
Évaluation :
5

The person in charge was extremely friendly and helpful at all times. Merci.

Steve A.  |  Expérience générale 
Évaluation :
4

Trying to connect to storage manager was sometimes difficult

Allison P.  |  Expérience générale 
Évaluation :
4

I actually moved out on Tuesday, 5/21/19.

ELIZABETH M.  |  Expérience générale 
Évaluation :
5

Tammy and her staff were the most knowledgeable and professional I would highly recommend them to anyone

cynthia m.  |  Expérience générale 
Évaluation :
5

Wonderful service. The staff was so friendly and helpful and also accommodating to our specific needs. Thanks so much. .

Beth M.  |  Expérience générale 
Évaluation :
5

Have had storage units here in the past and at Trappe. They are always very well maintained and managed.

Kathy D.  |  Expérience générale 
Évaluation :
5

Tammy the manager was excellent. The facility was pristine.

Mary M.  |  Expérience générale 
Évaluation :
5

I am very pleased with The East New Market Maryland facility. I stored my items for 5 1/2 months and everything came out the same way it went in. I would recommend this facility.

Barbara S.  |  Expérience générale 
Évaluation :
2

The young lady that helped was very rude on the other hand Tammy was awesome

Shay J.  |  Premières impressions 
Évaluation :
5

more than once the key pad system did not work and I had to go around through the office to gain entry.

Daniel C.  |  Expérience générale 
Évaluation :
5

thank you for a good experience uner trying times.

Elise R.  |  Expérience générale 
Évaluation :
5

Quick and efficient service. Felt well taken care of.

Norman S.  |  Premières impressions 
Évaluation :
5

The customer service was outstanding (Tammy - Mgr) and her staff were always professional, accommodating & proficient in their jobs. Thank you for serving me & my family!

SHARON M.  |  Expérience générale 
Évaluation :
5

Pro: Tammy was fabulous, she went out of her way to help me get access to my u-boxes and moving them. Honestly, without Tammy, I don't know if it all would've gone so smoothly. Con: 800 & software.

margaret l.  |  Expérience générale 
Évaluation :
5

Friendly staff. Clean facility. Plenty of room for a large semi-moving truck to access the location.

Kevin C.  |  Réservation 
Évaluation :
4

UHaul helped me get by. Moving stuff there and moving stuff out were very emotional times but it was a safe clean place to keep my son's belongings after his passing. Thank you for your kindness.

Roglyn G.  |  Expérience générale 
Évaluation :
5

Service was great. I called and they were able to take care of my needs. Merci encore.

Ladonya D.  |  Réservation 
Évaluation :
5

Very good service, thank you!

CONSTANCE C.  |  Expérience générale 
Évaluation :
4

Just what I was Looking for.

fred S.  |  Expérience générale 
Évaluation :
5

Clean and temp controlled storage outstanding! Personnel amical.

robert h.  |  Expérience générale 
Évaluation :
5

I would definitely recommend

lori b.  |  Expérience générale 
Évaluation :
5

Very organized and helpful staff.

GEORGE G.  |  Expérience générale 
Évaluation :
5

The staff and facility are first class. As well as a storage facility I regularly rent vans/trucks which are always clean and well maintained. It would be hard to ask for any more from the facility.

LAURA H.  |  Expérience générale 
Évaluation :
5

Excellent service. Polite and and went above and beyond to assist me. I am extremely happy with the service.

SCOTT W.  |  Expérience générale 
Évaluation :
5

Great location. TRUSTED staff I left my unit unlocked for days. No problem. Great place and rates are great if you need big units. I highly recommend this location for all.

Douglas P.  |  Expérience générale 
Évaluation :
5

Excellent people and storage,. Thanks

KIM M.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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