Customer Reviews for U-Haul Moving & Storage of East Town

2 413 évaluations

2201 Main St   Green Bay, WI 54302

(920) 328-0089

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(920) 328-0089

2201 Main St
Green Bay, WI 54302

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin F. 
Évaluation :
5

Super friendly staff and easy out, easy in! Thank you!!

Jena G. 
Évaluation :
5

Update the website or make an app. It's terrible to try and return items. There's too many "suggested" items. Instead make one menu in checkout that friendly reminds people of what they might be forgetting. One link per item as suggested items as don't forget.

Richard F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Krista L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Avery B. 
Évaluation :
5

There was nothing I'd improve, the store is well organized, it's clean, the staff was very helpful, the price of my rental and couple of other products I required were very reasonable. And upon my return of the trailer I rented I used the restroom, it was in great, clean condition. and I given a complimentary bottle of water which was appreciated.

jason W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jake K. 
Évaluation :
5

The staff at this location is exceptional. Especially the female who works there. During my recent move i rented three different vehicles. The only negative comment I can make is about the pickup. I am a female senior and had difficulty with the height while stepping in.

Laura L. 
Évaluation :
1

This drop up location lie. I pay $60 and feel it half tank before dropping. They never notify me that they got the truck, I call 10 times no answer. When I call the 1800 they told me they got the truck and I own a balance on $39 . So they say I didn't feel it up. I won't recommend this uhaul location to no one.

Nidia M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Corey B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melanie N. 
Évaluation :
5

The guys were very attentive and kind

Laurie R. 
Évaluation :
5

Maybe send the crew at this location to the De Pere location and teach the De Pere team how to take care of customers.

James R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bonnie S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ken W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffery B. 
Évaluation :
5

Everything was fine! Very pleased!

Clinton F. 
Évaluation :
5

This Location goes Above and beyond for there customers this was my first time ever useing a uhaul and the service Sara gave me I'll remember for the rest of my life people normally don't help me but what Sara did for me I will be forever grateful this was the worst move ever so if you can some how do something for Sara and the other manager in that store I don't remember his name but for your other Location in Green Bay down town I don't no if that guy was just having a bad day but there was no need to talk to me the way he did the reason I went to the other store and meet Sara but thank you everyone in uhaul and a HUGE THANK YOU TO SARA

jody G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jasmine D. 
Évaluation :
5

Our sale representative, Damien Konrad was awesome! He answered all of our questions and even gave us information on some highway construction that we would encounter along our route for the day. When we returned the trailer later in the afternoon the young man that assisted us was very pleasant and made the return very easy. We highly recommend the Uhaul location on Main Street in Green Bay and the staff.

Anthony S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert L. 
Évaluation :
5

Quick, knowledgeable and very friendly.

Alexander R. 
Évaluation :
5

The young man, Ben was really helpful. He really knows his stuff and is a great asset to your company.

Christopher L. 
Évaluation :
5

Everything went smooth !! Truck was ready, ran/drove fine and return was simple and easy. I would hesitate renting again from this location.

jerry F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jen M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Armaan S. 
Évaluation :
1

Made it 30 miles to load the vehicle up on the trailer and the right rear trailer tire was flat, had to fill it onsite to be able to tow. Tire pressure for weight handling equipment should be checked prior to pick up, could have lead to a disasteious blow out taking out two vehicles. Not what I expected when you are told that YOUR vehicle will be inspected to make sure it is safe to tow (not completed) and the towed equipment is not in a serviceable condition.

Jason F. 
Évaluation :
5

Nice people and very helpful thanks again I will be a repeat customer

Jacob W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barry H. 
Évaluation :
5

Door seal on back of the trailer didn't seal properly and alot of the items were soaking wet when we arrived at our destination

Randy H. 
Évaluation :
5

Keep doing what your doing!

RANDALL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bill P. 
Évaluation :
5

Exceeds expectations

Constance T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel M. 
Évaluation :
5

Same as above.

John P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Wendy S. 
Évaluation :
3

Usually this location is great but they made me late by lying to me about having the trailer and then when i returned and got the trailer it was the worst one ive ever used. Back right tire has a leak had to refill it multiple times and the right trailer light didnt work but the u haul representative or worker said they worked just fine. All the straps and chains were hanging and wouldve been run over had i not completely wrapped up everything on the trailer.

Nicholas N. 
Évaluation :
5

The staff at the neighborhood facility on main go above and beyond for their customers. What a fantastic team! Sara in particular made my experience with uhaul top notch. Merci.

misty k.  |  Expérience générale 
Évaluation :
5

No improvements needed! Staff are excellent and helpful.

Amy R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hector O. 
Évaluation :
4

I put on 9 miles, the tank was at same level as when I picked it up. I was still charged an additional fee I assume for gas. I also cleaned the back of the truck which was not done when i picked it up.

Ken R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce W. 
Évaluation :
5

Really easy to go in and out. The key card locked door was good added security knowing that no one could enter that wasn't supposed to be there.

Claire B.  |  Expérience générale 
Évaluation :
5

Sara and Steve are awesome, very customer friendly and helpful

Michele O.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James K. 
Évaluation :
5

Outstanding service

Jenny L.  |  Expérience générale 
Évaluation :
5

Chris (W State St, Milwaukee location) was prompt, friendly, & efficient!

TRICIA L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mark H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matthew Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark P.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracy D. 
Évaluation :
5

Stephen and his crew are too notch. Highly recommend this location if you want great service at a fair rate!

JUSTIN T. 
Évaluation :
3

Figure out how to complete a transaction properly.

Joe S. 
Évaluation :
3

Made a reservation 4 days in advance. When the day arrived to pick up the truck i was told the particular vehicle i want is NOT available in Easttown Mall location, which is closer to my house, and my option is to pick it up in De Pere location or get a different vehicle. It ruined my day.

Manuel L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miriam S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert F. 
Évaluation :
5

The gentleman who helped us went over and beyond his job description. I would recommend going to this site to anyone who is looking for fast and friendly service.

Francisque T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jadyn M.  |  Expérience générale 
Évaluation :
5

Easy experience, the manager did an amazing job helping me from beginning to the end.

Joe O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

AVacuum I. 
Évaluation :
5

Service was great. If needed, I will use a U-Hull truck again if I need to move anything. Can't beat the price.

marla D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tannara R.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

anna u.  |  Premières impressions 
Évaluation :
5

Sarah was amazing very helpful and friendly..

Tracy D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ben K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chaleice W. 
Évaluation :
5

Customer service from both employees was outstanding. No complaints or issues. Merci

Lidia R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry M. 
Évaluation :
4

Inspect your trailers before renting them out. Trailer lights improperly working and almost caused a major accident. I have contacted corporate and waiting for a return call.

MIKE F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS M. 
Évaluation :
5

IN MY 77 YEARS I HAVE NEVER BEEN MORE SATISIED WITH A COMPANY AND THIER REPRESENTATIVE, STEPHEN SABAH. MR. SABAH WAS PROMPT, EXTREMELY HELPFUL AND COURTEOUS. IT MADE THE RENTAL PROCESS ENJOYABLE. STEVE DID IT WITH A SMILE INSTEAD OF SCOWLS. EXCELLENT I HIGHLY RECOMMEND THIS GB LOCATION TO ANYONE. DR. ROGR MELLENBERGER AND DR. LARK DERRIG

roger M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Maria A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marge L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

mia Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Claire B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doug T. 
Évaluation :
1

The window only rolled down a quarter of the way and the thermostat was sticking so I froze my butt off for a 3 hr drive and didn't get a discount or even offered one.

Sean C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David M. 
Évaluation :
1

I was afraid for my life so many nights stuck here waiting on police . I was held at gunpoint at this facility and the other customers to this day run a drug operation here . I was never discounted by the manager and they actually kept my money and rented my unit to someone else before I even moved out I am so happy to say I will never use uhaul again they should Be less obsessed with auctioning off garbage and more about the life and safety of the customers .

angela k.  |  Expérience générale 
Évaluation :
3

The bolt that held the safety chain to the trailer came off

ALEX B. 
Évaluation :
3

I had to shovel the snow out of it before I could start loading

John W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

julie F.  |  Expérience générale 
Évaluation :
5

Give the Manager a raise! She is brilliant.

darryl B. 
Évaluation :
2

I wish there was a better way to track how much gas was used and how much gas you need to put in before you return the vehicle. Every time I return the vehicles I apparently never return them with enough gas. Each time I am told to return the vehicle with the same amount of gas I started with and I do. I even keep my receipts from the gas station but I always get charged extra after the return because there isn't enough gas. It's very frustrating. It's my word against your word and there is no way to prove anything. Unfortunately it's to the point where I'm afraid to rent from here anymore because I feel like I always get charged more even though I followed the rules.

AMY P. 
Évaluation :
5

Good experience no problems

VICKY B.  |  Premières impressions 
Évaluation :
5

Great employees!

Yee Meng Y. 
Évaluation :
5

Friendly and knowledgeable customer service personnel, competitive rates with excellent storage facilities & availability! The provided carts make transferring items from vehicle to unit much easier and faster! STRONGLY recommend U-Haul storage at East town location, Green Bay Wisconsin!!

TRICIA L.  |  Premières impressions 
Évaluation :
3

When returning equipment, we pulled up to there the signage told us to and waited.....and waited....and waited. Finally went and told the worker we were returning the equipment and asked if he was going to come check it in and/or inspect it. He staited "No. JUST LEAVE IT THERE". I didn't feel comfortable with that return policy.

Gregory L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ASHLEY W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANCIA D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

misty k.  |  Premières impressions 
Évaluation :
5

We canceled the reservation. The staff is always great.

Tim A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Terrell B. 
Évaluation :
5

The only thing I feel would be beneficial is to make your fleet run on diesel fuel, that way a guy would get more than 10 miles per gallon.

Joshuah E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christine b.  |  Expérience générale 
Évaluation :
5

Easy drop off services

Jean C. 
Évaluation :
5

The two uhaul employees did a great job . Answered my questions without hesitation.

BRAD J. 
Évaluation :
2

Steve does try really hard but for the real lack of security people living in the units etc. The prices are really high and have known several people who agree thx

mellisa h.  |  Expérience générale 
Évaluation :
5

Sarah was absolutely amazing! We ran into a problem with our moving and she put our minds at ease with solutions to help us out.

Megan K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTINA H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMY F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kent L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert D. 
Évaluation :
5

My reservation was mistakenly set up at wrong location, local team took the extra step to fix, great day.

Jeffrey L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Claire B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bonnie B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa B.  |  Expérience générale 
Évaluation :
5

The storage facility workers were great but the truck I had was definitely not ok. No breaks on the truck especially on the highway truck wouldn't stop kept on going putting myself and others at risk. Was a horrifying experience.

Israel c.  |  Premières impressions 
Évaluation :
4

In general Steve & crew run a good store. Throw some salt and shovel North entrance and you will deserve another star.

KENNETH A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID M.  |  Expérience générale 
Évaluation :
5

This storage facility is extremely clean and well maintained. We have had a wonderful experience thus far!

Mackenzie B.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vincent M.  |  Expérience générale 
Évaluation :
5

Fue excelente muchas gracias y fue una semana antes

Jesus V.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra J.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

andrew s.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Georgetta D.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Heather G.  |  Premières impressions 
Évaluation :
5

Staff at this location was outstand and the facilities are awesome....

Kevin F.  |  Expérience générale 
Évaluation :
5

Great storage facility,climate controlled, indoor unloading area. Would recommend this place.

Richard L.  |  Expérience générale 
Évaluation :
2

Staff is rude and uneducated in processes of uhaul. Personal conversations should not be had when customers are present. Ghetto language so to say shouldn't be spoke to or around customers as well. Felt unsafe working with staff as the presentation of the staff was rude

Nicole A.  |  Expérience générale 
Évaluation :
5

Very well lit, very clean, felt safe, very convenient

BROCK L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

josh m.  |  Premières impressions 
Évaluation :
5

Overall this U-Haul storage location was friendly and knowledgeable. At times the facility was not the cleanest but when Steven the new manager came around that all changed. I would definitely recommend this location to a friend for safe storage and smooth equipment rentals.

jacquez s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tara M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wanda K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KRISTEN W.  |  Expérience générale 
Évaluation :
5

Great climate controlled storage facility

Richard L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenn P.  |  Online Move In 
Évaluation :
1

GM was very unprofessional, rude and racist.

Salena L.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

HEAVENS T.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ida F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristi W.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

maya B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BROCK L.  |  Premières impressions 
Évaluation :
5

I would appreciate 24 hour access. I work six days a week and attend classes full time. It would have been so much easier had the self storage been available when I am. I would like to give a big thank you to the people who helped my dad. Very great service. My dad was relieved at how easy the rental process was. Merci.

Mercedes S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ashley k.  |  Premières impressions 
Évaluation :
1

People land on hard times which I did. I became homeless and struggled to keep my storage space. I never received my due notes cause they mailed them to my old address and I had no forwarding address. I told them to send them E-mail or message but never received them. Sure I should know but life hands you things you are not prepared for. Its sad I had to lose everything! It's like my life never mattered

Shawn N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tammy j.  |  Premières impressions 
Évaluation :
5

The staff were super helpful and the facilities were clean. I appreciate that, I'll be back.

Adrianna J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANA N.  |  Expérience générale 
Évaluation :
4

Tried to call to move out and couldn't get someone to answer the location for 7 straight days has to go in personally to move out.... Kind of inconvenient

Daniel D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diane H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph G.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JENNIFER A.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donald G.  |  Expérience générale 
Évaluation :
5

Jamie was efficient, helpful, polite, good humored and provided excellent assistance while simultaneously helping other people. S great closing experience to a long trek.

Jennifer S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

anai a.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle M.  |  Premières impressions 
Évaluation :
5

Thank you, Terry !

Adrianna J.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Craig H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ellengton H.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Catherine F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laurie B.  |  Premières impressions 
Évaluation :
5

Everything was very quick and easy. I love the free-to-use carts and the recycle area. My unit was clean and the keypad prompts were clear on how to disarm and arm my unit.

Jennifer M.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason m.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tj K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kenny H.  |  Expérience générale 
Évaluation :
5

Love the way I was treat it by your employee, he was very attentive and listen to my needs in order to offered me the right products.

Arleen A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Suzanne V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darrin B.  |  Online Move In 
Évaluation :
5

The manager that helped me was patient and answered all my questions. I did have many by the way. I will definitely be recommending this store! It was very clean and well organized I would give the manager an A+

Julie P.  |  Premières impressions 
Évaluation :
4

Bien

Scott L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lauren H.  |  Expérience générale 
Évaluation :
5

David did a great job getting us in and takenncare off

Kaylee S.  |  Premières impressions 
Évaluation :
1

I had tried to call to extend the time I had the truly and to get roadside assistance. Kept getting a recording that the voicemail was not set up. I tried to get roadside assistance and got a recording that they could not take my call at this time. Please try calling at a later time Goodbye. I will NOT pay for extra days. Because I could get a hold of anyone. I even called from there parking lot and got the voicemail was not set up. I walk in and there was one person there no phones were ringing. I am pretty sure they didn't answer because they didn't want to work. They never called me they just came and took the truck. Now they have my things. That were in the truck they said I couldn't take the truck and dropped my things at my storage facility. Now I will go tomorrow I am not paying anything extra because had they bothered to call me and actually talk to me this would not be happening. Now I need to get the rest of my things out on Tuesday and I will need a truck I better not have any trouble. Also they left a blue metal object that when I went to leave and because it was small I did not see it and it's probably damaged my car but I saw others that were put up by building to get them out of the way.

Diane R.  |  Premières impressions 
Évaluation :
5

Greatest Storage experience ever!!!!

Jarvis J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin F.  |  Premières impressions 
Évaluation :
1

Workers didn't seem to care to help.

Edgar G.  |  Online Move In 
Évaluation :
4

The only thing that i dont lime is the fa t that i have to pay an xtra 10 to have 24 hour access to my stuff that i ready pay to store there. No other placce makes you pay xtra to have 24 access to your own storage

Lisa D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ora H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

amber c.  |  Expérience générale 
Évaluation :
4

The only little annoying thing was the loud alarm that goes off in the storage building. I had to buy some mattress covers and tape and the employed working was very nice.

Linda J.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ramona B.  |  Expérience générale 
Évaluation :
5

Unfortunately it was too small for our needs, so we found other options.

Ramona B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth W.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adrian G.  |  Online Move In 
Évaluation :
5

I may have missed this in the confirmation email in the online check in but my only comment is that the locker had the green customer ready tag on it. I did not know that we were to remove that ourselves and that it was a tear off tag. So I had to call the office to find that out. Otherwise, no issues.

Richard V.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiffany G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Desyre E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna U.  |  Premières impressions 
Évaluation :
5

There's ad bit of confusion about 24 hour access terms when I converted from a 5x10 storage to 10x10. The 10x10 requires contact with a CSR to rent while the smaller units were entirely contactless and automated almost instantaneously. Otherwise I am very satisfied and would highly recommend!

FRANCIS L.  |  Online Move In 
Évaluation :
1

I have used Uhaul in the past and have never dealt with someone so rude. Who ever worked yesterday when I came to get my storage unit at 2pm was very unprofessional. He was on a personal call when I walked in and continued to talk to them for a few minutes before telling the person to call them back because he had a customer as if I was an inconvenience to his time. He then proceeded to require a second contact name and number. Not once before have I had to provide this since I am a single adult. He then told me it was company policy to have 2 contacts. I get thay is normal in most cases cases but the fact that I had to provide my mother's information who lives in Florida was demeaning to say the least. Then when it came time to get my storage unit that was reserved he told me that just because something is reserved does not mean you actually have one. So after I just drove 17 hours I was told that I would just have to wait a unit to become available or use one they have which is a larger size. So originally my climate controlled 10 × 15 was 145 a month and the only one available that day was a 16 × 20 which was close to 300 dollars. I can't give the exact amount because he would not give me a receipt. He said it would be emailed. Still haven't received the email for that even though I ask for one. Once I had finished unloading my 20ft truck I asked for the receipt and to show that I had turned it in in the 19th since I was told the price of the truck was by day. He again refused to give me a receipt and told me it doesn't matter you aren't going to save any money any way. I have worked in customer service jobs before and I get people have bad days. But this man was rude, demeaning, and honestly just lazy. I will continue to call customer service until I speak to someone about this because never before have I been treated so poorly for no reason at all.

Sarah B.  |  Premières impressions 
Évaluation :
5

just keep up the good work and keep picking the good help too.

Stewert M.  |  Premières impressions 
Évaluation :
5

The staff was very friendly and went out of their way to help me

Gregory F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Baaqee J.  |  Premières impressions 
Évaluation :
1

The Rating would have been better had the manager not been so rude to me. The way he called my phone and began to yell through the phone very poor Customer Service I will never use this storage location ever again

Belinda L.  |  Expérience générale 
Évaluation :
3

If I had questions I could never get anyone on the phone. The wait time to talk to a person was ridiculous.

chris k.  |  Expérience générale 
Évaluation :
5

Big thanks to GM David and his entire staff - everyone was very helpful. David definitely went the extra mile to help us out with a bad situation after receiving a last minute notice the movers tested positive for Covid-19.

Craig C.  |  Expérience générale 
Évaluation :
5

Gracias

Francisco M.  |  Premières impressions 
Évaluation :
4

The manager was very friendly and knowledgeable, the other workers not as much, that got frustrating.

Kathleen R.  |  Expérience générale 
Évaluation :
5

Thank you guys for everything.

John S.  |  Expérience générale 
Évaluation :
5

Unit was exactly what I needed

Francisco R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Crystal F.  |  Online Move In 
Évaluation :
5

Very clean units. Easy access. Fair price.

Martin K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allie T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David B.  |  Premières impressions 
Évaluation :
5

The staff was very helpful and friendly. The facility was clean, well lit, secure and convenient with plenty of room for loading and unloading. They carried the extra supplies I needed and happily took back what I didn't use. I was very pleased and would highly recommend this facility. I wish they had one where I moved to!

Lisa P.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Arlene W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott B.  |  Online Move In 
Évaluation :
5

They was amazing. My house was hit by a drunk driver and they gave us a month free of storage. You don't know how much it meant to us.

nicoulas t.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

theresa t.  |  Premières impressions 
Évaluation :
5

We are impressed with the facility and the staff were all very helpful! I like the fact that you can drive into a bay and stay out of the weather to load/unload. There are plenty of carts available to help move things. I would definitely recommend.

EVE H.  |  Expérience générale 
Évaluation :
5

Good management

Shawn M.  |  Expérience générale 
Évaluation :
5

Corey and Mike helped me move my pallets of belongings into my storage unit I couldn’t of done it without them they are exceptional employees

Ida F.  |  Expérience générale 
Évaluation :
2

Unfortunately my unit is 2 small units versus the 1 larger unit I requested...which means 2 doors, 2 locks and a wall that lessens the available space. Also, there was NO clear explanation of the process to get into the building and the BLUE keypad versus the other ones that are there. It is simple now that I now the process, but it was very frustrating not knowing what to do and having an alarm sound when we opened the doors. Also, there should be a much easier way to remove the zip-tie during your 1st entry into the storage units.

Kim W.  |  Online Move In 
Évaluation :
5

Allie and Jeremy were most helpful changing an original res and getting us an extra storage unit. By far this is the best UHaul experience I've had, in the 30+ years I have rented in various parts of the country. Quite happy we have storage space with this particular facility -- enclosed loading bays, massive amount of storage spaces, security/climate controlled -- simply the best!

Barry C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam N.  |  Expérience générale 
Évaluation :
5

Ms. Teetzen was very helpful in the face of unexpected difficulties!

Shawn M.  |  Premières impressions 
Évaluation :
5

Great staff working the day I moved in!

Brooke T.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stacy b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francisco R.  |  Premières impressions 
Évaluation :
3

I waited almost an hour to get service and the price quoted they quoted to me when I made my my reservation was not honored. I got a whole story about how they don't know how I got my quote, even through the agreement clearly shows they quote me differently from what they expect me to pay. Great storage but you'll have to wait long for service and the price will change on you.

Calikay V.  |  Premières impressions 
Évaluation :
4

Computer systems were slow each time I visited. But the staff is very helpful and friendly. I appreciated the call notifying me my unit was empty and with out a lock (another family member had cleared it out while moving to another unit). I'll use this place again.

Roberta C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John B.  |  Expérience générale 
Évaluation :
3

My unit had a lock free but I purchased one inside and was not allowed to return the free one. I Was told it would sit as a "credit" for next U-Haul on a "list." Also, I moved out of the unit after hours. I Called U-Haul the next morning to finalize My move out. I was told I must come in person to check out. I drove across town on My lunch hour. The man asked my name clicked on a button and said ok you are checked out. SERIOUSLY???? That couldn't havE been done without my trip across town He didn't check the unit or anything. I was frustrated especially when you add the lack of credit for the U-Haul lock.

Kathryn M.  |  Expérience générale 
Évaluation :
5

Really liked the facility.

Robert M.  |  Expérience générale 
Évaluation :
1

We were quoted a lower price than we were charged & told the prices had not changed, so we changed our minds & went elsewhere.

RICHARD M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lara S.  |  Expérience générale 
Évaluation :
5

You have made this move from Illinois so much easier than i expected. THANK YOU

Vickie M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER N.  |  Premières impressions 
Évaluation :
5

A great experience.

JOHN S.  |  Expérience générale 
Évaluation :
3

I was informed that a storage unit reservation had been cancelled at another location, yet received two separate emails earlier this morning indicated cancellation of the charges and then reposting!

Mary D.  |  Premières impressions 
Évaluation :
5

Quick,knowledgeable and friendly, very helpful. Moving State to state they have been exceptional.

Vickie M.  |  Premières impressions 
Évaluation :
2

Staff was friendly, but not helpful. It seemed like staff were unsure about everything from data entering my information to pricing to getting my code to work to get in. My door code never worked.

dana e.  |  Expérience générale 
Évaluation :
5

.

Katherine T.  |  Expérience générale 
Évaluation :
5

Clean...staff is very helpful and friendly.. great place!

melissa h.  |  Premières impressions 
Évaluation :
5

I never had to use a storage facility in the past, I'm very glad my first one was an excellent experience! All the staff were very helpful and friendly. Environment was nice and clean. Would recommend

chandaeng i.  |  Expérience générale 
Évaluation :
5

I used this storage for a few months am really happy with this storage i would come back again

antoinette m.  |  Expérience générale 
Évaluation :
5

Awesome

AC C.  |  Expérience générale 
Évaluation :
1

Storage unit was filthy dirty, mattress and table were also inside the storage. Employee picked up so phone while with me. Employee was rude and I'm professional.

Margarita D.  |  Premières impressions 
Évaluation :
5

Très bien 

Todd L.  |  Expérience générale 
Évaluation :
1

I had things broken and missing from my storage units and the staff were young,rude and not trained! I will never rent from uhaul again.

Autumn H.  |  Expérience générale 
Évaluation :
5

Would go back there again the staff was friendly and helpful especially steve and teri.

Nicole W.  |  Expérience générale 
Évaluation :
5

The staff was excellent and very helpful. Made moving much easier with friendly and informative approach.

MARC B.  |  Expérience générale 
Évaluation :
5

Easy in. Easy out. Great service. Reasonable cost.

Thomas S.  |  Expérience générale 
Évaluation :
5

Very clean!

STEVEN A.  |  Expérience générale 
Évaluation :
3

I had a lot of issues going back and forth with my rental. Uhaul ended up giving me a larger trailer because they had none in the size they originally confirmed. I did get a free mnonth's storage .

Michele E.  |  Premières impressions 
Évaluation :
5

Had a problem getting a trailer so had to use a dolly and now my car is not working. My fault for not having the driveshaft disabled but who knows how to do that? Uhaul should offer that service!

Todd L.  |  Premières impressions 
Évaluation :
5

Wonderful experience

CHERYL B.  |  Expérience générale 
Évaluation :
5

Jamie went out of her way to fix a problem that was out of her control. I appreciate that.

Jen F.  |  Premières impressions 
Évaluation :
5

Easy in and easy out. Space was clean and just as advertised.

Thomas S.  |  Premières impressions 
Évaluation :
5

I was well satisfied with the service and would not hesitate to use them again.

Chris L.  |  Expérience générale 
Évaluation :
5

Brendan was wonderful! So knowledgeable about everything! My first time renting here and felt very confident about everything!

jose f.  |  Premières impressions 
Évaluation :
5

The facility has excellent staff but there are too few of them. I often had to wait in line for a long time before anyone was available to respond to me.

Virginia R.  |  Expérience générale 
Évaluation :
5

Everyone I dealt with was extremely helpful with the exception of the call center.

Douglas H.  |  Expérience générale 
Évaluation :
5

Very friendly and helpful staff, especially Andrew. Bathrooms as clean as my home. Everyone trying hard to provide excellent customer service. I would certainly recommend this provider to others.

Mark Z.  |  Premières impressions 
Évaluation :
5

Very awesome crew!

Karl W.  |  Premières impressions 
Évaluation :
5

Manager is outstanding

Jeff Y.  |  Premières impressions 
Évaluation :
5

Excellent

Curt C.  |  Expérience générale 
Évaluation :
5

Merci!

Joriah K.  |  Expérience générale 
Évaluation :
5

Customer service was very good Thank you!

Paula G.  |  Premières impressions 
Évaluation :
5

Good place for renting storage!

GERSON C.  |  Expérience générale 
Évaluation :
5

Good customer service!

Maria P.  |  Premières impressions 
Évaluation :
4

Aucun

andrea m.  |  Expérience générale 
Évaluation :
1

Kept locking me out if I was 3 or days late on payments. Over 6 months of renting I had access for less than 40 days total. They got every penny I owed plus a 20 dollar late fee every month. RIP off

Bridgett K.  |  Expérience générale 
Évaluation :
3

S.O.

Missy V.  |  Expérience générale 
Évaluation :
5

Extremely accommodating and nice staff. I am so glad I chose to move and store my belongings with U-Haul.

amber B.  |  Premières impressions 
Évaluation :
5

Check in was easy

Tanya W.  |  Premières impressions 
Évaluation :
4

Didn't like that 24 hour access was $10 extra (it is my belongings). Also didn't care for the storage unit way in the back when others more in the front were open; it made moving in and out difficult.

Lauren H.  |  Expérience générale 
Évaluation :
5

Staff at the store were very helpful and friendly.

Cheryl V.  |  Premières impressions 
Évaluation :
5

Chris was great, and quite helpful. It was a blizzard and he had a lot to keep track of but he was pleasant and it felt like he cared about my project.

Geoff S.  |  Premières impressions 
Évaluation :
5

Great experience, great service

angela f.  |  Premières impressions 
Évaluation :
5

Need a few more staff members.

marianthe h.  |  Expérience générale 
Évaluation :
5

Touseau, Caleb and Joseph were very good at helping us rent our storage space on a Sunday, even. The space is fabulous - clean, convenient, warm and dry, brightly lit. The restroom is beautiful.

jean v.  |  Réservation 
Évaluation :
4

Na

Donald M.  |  Expérience générale 
Évaluation :
5

So pleased with my experience!

lori l.  |  Expérience générale 
Évaluation :
5

Very pleasant storage experience.

Tom W.  |  Expérience générale 
Évaluation :
5

The service was exceptional. Very helpful and friendly regarding both my truck and storage rentals. The facility is in great condition. I would highly recommend your service to family and friends.

Tim F.  |  Réservation 
Évaluation :
5

A great place for college kids to store their things for the summer. The manager was extremely helpful and friendly. The storage unit was always clean and quite which was nice after a long move.

Alyssa Y.  |  Expérience générale 
Évaluation :
5

The gentleman was very well mannered he was clean the place was clean and i got very fast service they showed me everything I needed to be showed and they smiled through out my visit thank you u haul

barbara t.  |  Réservation 
Évaluation :
5

I was very happy with the clean storage area. It was convenient to have carts available for moving heavy items. It was secure. Good place. I recommend it.

maryann l.  |  Expérience générale 
Évaluation :
5

Facility was clean, well lit

JaimeRose K.  |  Expérience générale 
Évaluation :
3

.

Lee S.  |  Expérience générale 
Évaluation :
5

Very well run and managed

Bob H.  |  Expérience générale 
Évaluation :
4

Haul was very helpful

Tracy T.  |  Expérience générale 
Évaluation :
5

continue like this, excellent facilities, lighting, and very clean spaces

Johnny C.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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