Service desk people were very friendly and helpful. They really got me out of a pinchEugene V.
Trailer Rental & Towing in Green Bay, WI at U-Haul Moving & Storage of East Town
Pour nous contacter
Green Bay, WI 54302
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Green Bay, WI 54302
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
You forgot my furniture pads, just make sure extras are included! :)Mackenzie S.
Absolutely worst experiences I've ever had with a company. The app was supposed to be simple and convenient but took just as long if not longer than how it would have been in person. The chat representative was very slow and purposely delayed things to aggregate me because she knew I was in a rush. When all was done, instead of simply putting the keys away and leaving, there were all these steps. I just wanted to leave and go home even though this could have been done by the workers instead of me. To top it all off, the prices were absolutely outrageous. I just needed to pick up furniture 25 mins away that I bought online. Renting the van almost cost as much as the furniture I bought! I will never be using uhaul again and I rather go on Craigslist or contact a local Moving company to avoid this tedious process and horrible app/customer service experience. I was warned about this company now I see why.Trent W.
No concerns. Thank youDavid M.
You guys make it easy!KENNETH A.
Always gr8 used many timesDAVID M.
Not a thingMARIAN D.
All was good more than what I expected.John L.
The person came to our car at the drop off site. He could not help us with the overcharge problem, but provided a phone number.Joseph L.
the vans get good gas mileage.Darwin B.
This entire process was horrible. No one should get a call the day before they are moving telling them that a truck that they reserved weeks prior was available but that they would have to drive over 2hrs to pick up! Luckily, I had family coming from Green Bay, so they picked up a truck at this location and drove it over 3hrs to me in IL. The ladies at the IL facility Eileen and Wendy were very helpful in updating the reservation to a flat $350 with an additional $50.00 credit and calculated the mileage from GB to IL and included it in the rental for the inconvenience. My cousin's husband picked up the truck and was asked for a cc, I was told that my cc was on file and it would be charged, it was not. The new discounted charge wasn't honored and a dolly was added that I never asked for. Eileen had that fixed but the wrong card was still charged incorrectly, so I had to call in again on Sunday, only to talk to someone new that wasn't familiar with my issue. I spoke to Vince who read through my contract and gave me an additional $200 off which was to be charged to the IL office and said that I would have to talk to someone at the GB office the next day to give them the correct cc. By now it's Monday, I called again and spoke to someone, this time was told that I would have to talk to someone in Fl... nope! I never talked to anyone in FL, I live in IL and moved to WI, not sure how Fl ever got in this issue. Was then transferred to Ken who was able to reverse the charge and finally charge the correct cc. NO ONE should ever be called the morning before their move to tell them that there isn't a truck locally for them! Not only was I stressed about moving but now over the top stressed that I wouldn't have a truck. I understand that ppl are moving one way and not returning trucks but then there should be a HUGE warning on your website stating that. I now know that I checked a small box saying that a representative can call me if a truck might not be available but then don't allow for reservations! The people I spoke to were very helpful, the process needs to be modified especially with the crazy housing market!!!!!Rodney W.
It was fast and easy I rent it on the spur of the moment and everything went through successfullyKenneth G.
In order to go straight you had to hold the wheel to a Hard right. Vibrated horribly after 65 mphHeidi T.
Entire staff was great and very friendly. Made the experience painless after driving across country!ROBERT K.
All were helpful and friendly. Thank you.DARYL H.
A few comments I had 1) I couldn't use the mobile App to check-in, the GPS feature kept telling me I wasn't in the right location, so I ended up having to go inside to check-in. 2) The guy didn't know where the truck we had was located so we ended up having to drive around the parking lot to find it. It would be nice if there was a designated spot for pick-ups, since there didn't seem to be a rhyme or reason where the trucks were. 3) When I dropped off our truck, the guy who checke back in our truck, said I would get an updated receipt with my total - which never happened. I seemed to get a lot of e-mails and texts before I picked it up but once I dropped it off, nothing. I needed to submit my receipt and had to log into my account to get the final total. It would also be nice if it showed the time of drop-off, only shows pick-up.Jena N.
Nothing! Great place to pick up and drop off. The young man who helped me was friendly and helpful. He hooked up my trailer when I picked it up and unhooked it when I dropped it off. Quick and easy. Thank you!Gary B.
Excellent service.STEPHEN W.
I have had gotten a uhaul truck and got charged an extra 107 something then had the 107 something returned to my account then that same day got a charge for 87 something and now the account says that I don't owe anything even though I have a bill. I don't understand why I just didn't get repaid what was owed to me instead of returning the full amount. So when it comes to coming back to rent a uhaul again or recommending someone I will not being that I have had nothing but problems with the returning and what not.CRYSTAL B.
Dave the GM was a pleasure to do business with.mark R.
All Good !!!!tim B.
Rental experience was outstanding. U-Haul staff were friendly and quick. Wouldn't hesitate to rent again...highly recommend using this U-Haul location.Kevin F.
Excellent service! Everyone was kind, thank you! Would for sure recommended!Tamesha H.
during the pandemic, there was no mask wearing by any associate, I did, Also the plexiglass barriers were not used where the transaction took place. also the counter was not manned, but a sign said to use the radio, however there was no radio, and if there was I am guessing it would not be sanitizedKenneth R.
I was charged extra money after my receipt was sent to me. Customer service had no idea where it came from and no help with it. Waited for an hour on hold and was never gotten to when I called the store. When I returned the van it was very unorganized and I don't even know for sure if my return was handled right because the attendant told me to leave because it was too busy and they had too much to.Austin T.