Customer Reviews for U-Haul Moving & Storage of East Town

1965 évaluations

2201 Main St   Green Bay, WI 54302

(920) 328-0089

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(920) 328-0089

2201 Main St
Green Bay, WI 54302

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Vyren B. 
Évaluation :
4

Seemed under-staffed but friendly.

bob S. 
Évaluation :
5

Everything was great 👍🏼 keep up the good work!

MARK L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES S. 
Évaluation :
1

Made my reservation at one location apparently it was “moved” to another due to equipment issues. Never received a phone call stating so it was moved, Customer service at both locations very pour and unprofessional!

Brad D. 
Évaluation :
1

I waited in the drop off area, as the sign said to stay with the truck and a representative would be out to assist. I waited for 10 minutes and then went inside to find assistance. When I walked in there were no other customers and the two workers both had their heads down and were both on their phones. They barely spoke to me and just took the keys with no questions or further information from me. They didn't do any type of check on the vehicle while I was there.

SHAELYN M. 
Évaluation :
4

The green bay gentleman was friendly and understanding about the situation. By the time we dropped off the truck he already had the complete report on file about the issues and stated his boss would call me today (Monday) to talk about the problem.

ROBERT H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Steven H. 
Évaluation :
5

They had several trailers in the lot of the size i wanted to rent however they told me they were not for local use, not sure why they could not rent for local 24 hour period. The next day the bigger trailers were still there.

JOHN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH D. 
Évaluation :
5

Very friendly and professional staff. Would use your services again.

Julian C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

penny W. 
Évaluation :
5

great staff and the rental was perfect !!

WARREN W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel C. 
Évaluation :
2

Truck cab was dirty, smelled of cigarettes, with old food sitting in the cup holders. Only had a little over a quarter tank of gas. Check out process via the web took 15-20 minutes to just verify my ID - would have been faster to just go into the office.

Darin J. 
Évaluation :
4

The only thing that i dont lime is the fa t that i have to pay an xtra 10 to have 24 hour access to my stuff that i ready pay to store there. No other placce makes you pay xtra to have 24 access to your own storage

Lisa D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ora H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Guy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRUCE ALAN V. 
Évaluation :
3

I had big problems with my return. They had me going to the DePere location. When I arrived, they told me they weren't accepting trailers. Obviously, not my problem since I went to the correct placemat the correct time. I had to go 55 minutes out of my way to return to a different location. I should not have done this. I should've just left the trailer where I was originally scheduled to leave it. It left me late for a very important appointment I had. To be honest, it ruined my day. Your problem, your mistake, suddenly became my problem. Good customer service would've never let this happen. They should've accepted my trailer at the location on my contract and moved it themselves. For them to ask me to do that for them was terrible customer service. I did it because I am a nice guy. My mistake. Ruined my day after a long couple days of moving

Fred F. 
Évaluation :
5

I reserved a covered 6x12 on Saturday afternoon. Picked it up Sunday morning. Process was quick and easy. The U-haul associate did all the heavy lifting. He made sure the coupling was correct and secured properly. Then this morning when I returned the trailer again the associate did all the heavy lifting. All in all the experience was great.

Thomas W. 
Évaluation :
1

An employee at this location told me to go to the De Pere location instead (10 miles away!) where they would be able to store and take the truck back. We drive 3 hours (and 3 hours back later that night) to then have to drive to De Pere where the employee seemed helpful telling us we can store here and he will transfer the truck drop off. Well he ended up refusing to transfer the truck drop off and made us go to a THIRD location (and wouldn't even find the address for us, I made him point to google maps on my phone of where to go) another 10 or 15 miles away that when I got there the mobile drop off wouldn't work cause it said I was at the WRONG LOCATION! The store manager there waived the extra mileage and gas usage because of the extra 2 locations we were made to drive to by neglectful and unhelpful employees. Moving weekend long distance is already tiring and U-Haul made it a nightmare for us. No looking forward to having to move our things out of storage in a month because it will be another bad experience.

Brianna B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Katie C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daniel K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael T. 
Évaluation :
3

No attendant during regular business hours and no manager response to a phone call. I had to drop my keys in paperwork in the slot and hope all was ok.

Dennis G. 
Évaluation :
5

Good customer service

SASHA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Beverly D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

amber c.  |  Expérience générale 
Évaluation :
4

The only little annoying thing was the loud alarm that goes off in the storage building. I had to buy some mattress covers and tape and the employed working was very nice.

Linda J.  |  Online Move In 
Évaluation :
4

Employee that checked me in verified there were no additional charges, said he sent email confirming this. Never received email.

Steven S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nick B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Armando R. 
Évaluation :
5

The people working at this location are awesome too work with.

JEFFREY J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ramona B.  |  Expérience générale 
Évaluation :
5

Unfortunately it was too small for our needs, so we found other options.

Ramona B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL WILLIAM O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY B. 
Évaluation :
4

The wait of course... 😐 Otherwise I would have given them an excellent rating.

Bernadine B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gordon A. 
Évaluation :
5

Best U-Haul location in Green Bay

Patrick F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Z. 
Évaluation :
3

Next time your specialist should bring tools.

Don S. 
Évaluation :
3

Check trailers for material left by others, like 2" of wet mulch stuck to floor. Also, do not bump to another site and also shorten the rental period without a DIRECT call to your customer. Keep it local.

LAWRENCE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth W.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael K. 
Évaluation :
4

The staff at this location were very friendly and helpful.

Martha S. 
Évaluation :
5

Pleasantly surprised. My prior 2 experiences with Uhaul were far less than positive. Both times, I put in a reservation which was not held, and I was left without a vehicle for moving. I swore I would NEVER rent from Uhaul again. I found myself having to move (for work) once again after 11 years in the same house, and was left with little choice but to hope and pray Uhaul would come through. In this case, the rental was easy, fast, and well handled. Equipment was exactly as described, and my truck did a great job handling a completely full 6x12 trailer. Staff was pleasant an helpful. I was on my way in a matter of 15 minutes or less.

Douglas D. 
Évaluation :
3

The vehicle we rented we had to walk to find it, it should of been brought up to the door.

BEVERLY M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRADLEY G. 
Évaluation :
2

Uhaul called me less than 48 hours from the time of my reservation for hitch installation and trailer to tell me that my hitch was on back order for a few weeks. I received the call on a Wednesday and was suppose to have the hitch installed on my vehicle that Friday. I had my reservation scheduled over a week in advance to make sure that I would be able to drive back to PA that Saturday to start a new job. I was told by the manager, David Kamps, that the hitch would be expedited from another store first thing Thursday morning and it would arrive sometime Saturday, and if not, by Monday the latest. The hitch never arrived Saturday. I went into the store Monday morning to speak with the manager and he said the hitch was expedited SATURDAY, when I was originally told it was Thursday. When I questioned him about the days, he said “whatever day it was.” Manager told me he would call me that same day to give me an update if it arrived or not. I never once got a call from him or anyone at the store, so I made arrangements with a completely different company to install my hitch, which I'm so happy I didn't have uhaul install it! I got a call from Ashleigh almost 2 weeks later to tell me that the hitch finally arrived and she wanted to follow up to see if anyone has been in touch with me about the hitch. I told her that the manager never called me and updated me, so I went to a different company. Ashleigh and Cory were very helpful with setting me up with a trailer and providing me with a discount due to the huge inconvenience. Ashleigh also gave me her personal number to call/text her with any questions I had regarding the hitch and trailer. It's very frustrating when you put your trust into a company/business, especially when they provide you with confirmations of something you're paying to have done. I had to postpone moving and my job by a couple weeks due to this. I hope no one has to do go through the stress that this store has put me through.

Amanda B. 
Évaluation :
5

I don't think there is anything to improve on!! I reserved online, went to pick up and they helped me with a piece my car didn't have for the electrical and hooked everything up. Upon return empoloyee saw me pull in and he came right out and told me where to park my car and he unhooked trailer and away I went. It was a great experience!!!

MICHELE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chad B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adrian G.  |  Online Move In 
Évaluation :
5

Every one was very nice and knew how to get us in and out very quickly ,good job everybody.

ANDREW B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Patrick M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Isabella R. 
Évaluation :
5

I may have missed this in the confirmation email in the online check in but my only comment is that the locker had the green customer ready tag on it. I did not know that we were to remove that ourselves and that it was a tear off tag. So I had to call the office to find that out. Otherwise, no issues.

Richard V.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HOLLI L. 
Évaluation :
5

Nothing. Easy pickup and drop-off. Knowledgable staff. No drama.

Duane S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gerald L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiffany G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RIGEL P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORY F. 
Évaluation :
5

Service desk people were very friendly and helpful. They really got me out of a pinch

Eugene V. 
Évaluation :
4

You forgot my furniture pads, just make sure extras are included! :)

Mackenzie S. 
Évaluation :
1

Absolutely worst experiences I've ever had with a company. The app was supposed to be simple and convenient but took just as long if not longer than how it would have been in person. The chat representative was very slow and purposely delayed things to aggregate me because she knew I was in a rush. When all was done, instead of simply putting the keys away and leaving, there were all these steps. I just wanted to leave and go home even though this could have been done by the workers instead of me. To top it all off, the prices were absolutely outrageous. I just needed to pick up furniture 25 mins away that I bought online. Renting the van almost cost as much as the furniture I bought! I will never be using uhaul again and I rather go on Craigslist or contact a local Moving company to avoid this tedious process and horrible app/customer service experience. I was warned about this company now I see why.

Trent W. 
Évaluation :
4

No concerns. Thank you

David M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John K. 
Évaluation :
5

You guys make it easy!

KENNETH A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Desyre E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry M. 
Évaluation :
5

Always gr8 used many times

DAVID M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna U.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katherine D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIMBERLY K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendy W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jacque W. 
Évaluation :
5

There's ad bit of confusion about 24 hour access terms when I converted from a 5x10 storage to 10x10. The 10x10 requires contact with a CSR to rent while the smaller units were entirely contactless and automated almost instantaneously. Otherwise I am very satisfied and would highly recommend!

FRANCIS L.  |  Online Move In 
Évaluation :
5

Not a thing

MARIAN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH D. 
Évaluation :
4

All was good more than what I expected.

John L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cathy S. 
Évaluation :
5

The person came to our car at the drop off site. He could not help us with the overcharge problem, but provided a phone number.

Joseph L. 
Évaluation :
4

the vans get good gas mileage.

Darwin B. 
Évaluation :
1

This entire process was horrible. No one should get a call the day before they are moving telling them that a truck that they reserved weeks prior was available but that they would have to drive over 2hrs to pick up! Luckily, I had family coming from Green Bay, so they picked up a truck at this location and drove it over 3hrs to me in IL. The ladies at the IL facility Eileen and Wendy were very helpful in updating the reservation to a flat 350 $with an additional 50,00 $ credit and calculated the mileage from GB to IL and included it in the rental for the inconvenience. My cousin's husband picked up the truck and was asked for a cc, I was told that my cc was on file and it would be charged, it was not. The new discounted charge wasn't honored and a dolly was added that I never asked for. Eileen had that fixed but the wrong card was still charged incorrectly, so I had to call in again on Sunday, only to talk to someone new that wasn't familiar with my issue. I spoke to Vince who read through my contract and gave me an additional 200 $off which was to be charged to the IL office and said that I would have to talk to someone at the GB office the next day to give them the correct cc. By now it's Monday, I called again and spoke to someone, this time was told that I would have to talk to someone in Fl... nope! I never talked to anyone in FL, I live in IL and moved to WI, not sure how Fl ever got in this issue. Was then transferred to Ken who was able to reverse the charge and finally charge the correct cc. NO ONE should ever be called the morning before their move to tell them that there isn't a truck locally for them! Not only was I stressed about moving but now over the top stressed that I wouldn't have a truck. I understand that ppl are moving one way and not returning trucks but then there should be a HUGE warning on your website stating that. I now know that I checked a small box saying that a representative can call me if a truck might not be available but then don't allow for reservations! The people I spoke to were very helpful, the process needs to be modified especially with the crazy housing market!!!!!

Rodney W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryan B. 
Évaluation :
5

It was fast and easy I rent it on the spur of the moment and everything went through successfully

Kenneth G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve L. 
Évaluation :
3

In order to go straight you had to hold the wheel to a Hard right. Vibrated horribly after 65 mph

Heidi T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valerie L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIM A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne B. 
Évaluation :
5

Entire staff was great and very friendly. Made the experience painless after driving across country!

ROBERT K. 
Évaluation :
1

I have used Uhaul in the past and have never dealt with someone so rude. Who ever worked yesterday when I came to get my storage unit at 2pm was very unprofessional. He was on a personal call when I walked in and continued to talk to them for a few minutes before telling the person to call them back because he had a customer as if I was an inconvenience to his time. He then proceeded to require a second contact name and number. Not once before have I had to provide this since I am a single adult. He then told me it was company policy to have 2 contacts. I get thay is normal in most cases cases but the fact that I had to provide my mother's information who lives in Florida was demeaning to say the least. Then when it came time to get my storage unit that was reserved he told me that just because something is reserved does not mean you actually have one. So after I just drove 17 hours I was told that I would just have to wait a unit to become available or use one they have which is a larger size. So originally my climate controlled 10 × 15 was 145 a month and the only one available that day was a 16 × 20 which was close to 300 dollars. I can't give the exact amount because he would not give me a receipt. He said it would be emailed. Still haven't received the email for that even though I ask for one. Once I had finished unloading my 20ft truck I asked for the receipt and to show that I had turned it in in the 19th since I was told the price of the truck was by day. He again refused to give me a receipt and told me it doesn't matter you aren't going to save any money any way. I have worked in customer service jobs before and I get people have bad days. But this man was rude, demeaning, and honestly just lazy. I will continue to call customer service until I speak to someone about this because never before have I been treated so poorly for no reason at all.

Sarah B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bee X. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin C. 
Évaluation :
5

just keep up the good work and keep picking the good help too.

Stewert M.  |  Premières impressions 
Évaluation :
1

They screwed up my U-box numbers and now I'm being charged monthly for a a storage unit that I absolutely never reserved. They admitted the fault, and after 3 attempts to contact them to correct their mistake, I resorted to legal action through my bank to get the charges reversed. Uhaul staff in all of my experiences are lazy and uninformed causing 3 huge problems in the 3 times I've used Uhaul.

TYLER N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bud S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SANDRA D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

William N. 
Évaluation :
5

All were helpful and friendly. Thank you.

DARYL H. 
Évaluation :
5

The staff was very friendly and went out of their way to help me

Gregory F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Baaqee J.  |  Premières impressions 
Évaluation :
1

The Rating would have been better had the manager not been so rude to me. The way he called my phone and began to yell through the phone very poor Customer Service I will never use this storage location ever again

Belinda L.  |  Expérience générale 
Évaluation :
3

If I had questions I could never get anyone on the phone. The wait time to talk to a person was ridiculous.

chris k.  |  Expérience générale 
Évaluation :
5

Big thanks to GM David and his entire staff - everyone was very helpful. David definitely went the extra mile to help us out with a bad situation after receiving a last minute notice the movers tested positive for Covid-19.

Craig C.  |  Expérience générale 
Évaluation :
5

Gracias

Francisco M.  |  Premières impressions 
Évaluation :
4

The manager was very friendly and knowledgeable, the other workers not as much, that got frustrating.

Kathleen R.  |  Expérience générale 
Évaluation :
5

Thank you guys for everything.

John S.  |  Expérience générale 
Évaluation :
5

Unit was exactly what I needed

Francisco R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Crystal F.  |  Online Move In 
Évaluation :
5

Very clean units. Easy access. Fair price.

Martin K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allie T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David B.  |  Premières impressions 
Évaluation :
5

The staff was very helpful and friendly. The facility was clean, well lit, secure and convenient with plenty of room for loading and unloading. They carried the extra supplies I needed and happily took back what I didn't use. I was very pleased and would highly recommend this facility. I wish they had one where I moved to!

Lisa P.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Arlene W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott B.  |  Online Move In 
Évaluation :
5

They was amazing. My house was hit by a drunk driver and they gave us a month free of storage. You don't know how much it meant to us.

nicoulas t.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

theresa t.  |  Premières impressions 
Évaluation :
5

We are impressed with the facility and the staff were all very helpful! I like the fact that you can drive into a bay and stay out of the weather to load/unload. There are plenty of carts available to help move things. I would definitely recommend.

EVE H.  |  Expérience générale 
Évaluation :
5

Good management

Shawn M.  |  Expérience générale 
Évaluation :
5

Corey and Mike helped me move my pallets of belongings into my storage unit I couldn’t of done it without them they are exceptional employees

Ida F.  |  Expérience générale 
Évaluation :
2

Unfortunately my unit is 2 small units versus the 1 larger unit I requested...which means 2 doors, 2 locks and a wall that lessens the available space. Also, there was NO clear explanation of the process to get into the building and the BLUE keypad versus the other ones that are there. It is simple now that I now the process, but it was very frustrating not knowing what to do and having an alarm sound when we opened the doors. Also, there should be a much easier way to remove the zip-tie during your 1st entry into the storage units.

Kim W.  |  Online Move In 
Évaluation :
5

Allie and Jeremy were most helpful changing an original res and getting us an extra storage unit. By far this is the best UHaul experience I've had, in the 30+ years I have rented in various parts of the country. Quite happy we have storage space with this particular facility -- enclosed loading bays, massive amount of storage spaces, security/climate controlled -- simply the best!

Barry C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam N.  |  Expérience générale 
Évaluation :
5

Ms. Teetzen was very helpful in the face of unexpected difficulties!

Shawn M.  |  Premières impressions 
Évaluation :
5

Great staff working the day I moved in!

Brooke T.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stacy b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francisco R.  |  Premières impressions 
Évaluation :
3

I waited almost an hour to get service and the price quoted they quoted to me when I made my my reservation was not honored. I got a whole story about how they don't know how I got my quote, even through the agreement clearly shows they quote me differently from what they expect me to pay. Great storage but you'll have to wait long for service and the price will change on you.

Calikay V.  |  Premières impressions 
Évaluation :
4

Computer systems were slow each time I visited. But the staff is very helpful and friendly. I appreciated the call notifying me my unit was empty and with out a lock (another family member had cleared it out while moving to another unit). I'll use this place again.

Roberta C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John B.  |  Expérience générale 
Évaluation :
3

My unit had a lock free but I purchased one inside and was not allowed to return the free one. I Was told it would sit as a "credit" for next U-Haul on a "list." Also, I moved out of the unit after hours. I Called U-Haul the next morning to finalize My move out. I was told I must come in person to check out. I drove across town on My lunch hour. The man asked my name clicked on a button and said ok you are checked out. SERIOUSLY???? That couldn't havE been done without my trip across town He didn't check the unit or anything. I was frustrated especially when you add the lack of credit for the U-Haul lock.

Kathryn M.  |  Expérience générale 
Évaluation :
5

Really liked the facility.

Robert M.  |  Expérience générale 
Évaluation :
1

We were quoted a lower price than we were charged & told the prices had not changed, so we changed our minds & went elsewhere.

RICHARD M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lara S.  |  Expérience générale 
Évaluation :
5

You have made this move from Illinois so much easier than i expected. THANK YOU

Vickie M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER N.  |  Premières impressions 
Évaluation :
5

A great experience.

JOHN S.  |  Expérience générale 
Évaluation :
3

I was informed that a storage unit reservation had been cancelled at another location, yet received two separate emails earlier this morning indicated cancellation of the charges and then reposting!

Mary D.  |  Premières impressions 
Évaluation :
5

Quick,knowledgeable and friendly, very helpful. Moving State to state they have been exceptional.

Vickie M.  |  Premières impressions 
Évaluation :
2

Staff was friendly, but not helpful. It seemed like staff were unsure about everything from data entering my information to pricing to getting my code to work to get in. My door code never worked.

dana e.  |  Expérience générale 
Évaluation :
5

.

Katherine T.  |  Expérience générale 
Évaluation :
5

Clean...staff is very helpful and friendly.. great place!

melissa h.  |  Premières impressions 
Évaluation :
5

I never had to use a storage facility in the past, I'm very glad my first one was an excellent experience! All the staff were very helpful and friendly. Environment was nice and clean. Would recommend

chandaeng i.  |  Expérience générale 
Évaluation :
5

I used this storage for a few months am really happy with this storage i would come back again

antoinette m.  |  Expérience générale 
Évaluation :
5

Awesome

AC C.  |  Expérience générale 
Évaluation :
1

Storage unit was filthy dirty, mattress and table were also inside the storage. Employee picked up so phone while with me. Employee was rude and I'm professional.

Margarita D.  |  Premières impressions 
Évaluation :
5

Très bien 

Todd L.  |  Expérience générale 
Évaluation :
1

I had things broken and missing from my storage units and the staff were young,rude and not trained! I will never rent from uhaul again.

Autumn H.  |  Expérience générale 
Évaluation :
5

Would go back there again the staff was friendly and helpful especially steve and teri.

Nicole W.  |  Expérience générale 
Évaluation :
5

The staff was excellent and very helpful. Made moving much easier with friendly and informative approach.

MARC B.  |  Expérience générale 
Évaluation :
5

Easy in. Easy out. Great service. Reasonable cost.

Thomas S.  |  Expérience générale 
Évaluation :
5

Very clean!

STEVEN A.  |  Expérience générale 
Évaluation :
3

I had a lot of issues going back and forth with my rental. Uhaul ended up giving me a larger trailer because they had none in the size they originally confirmed. I did get a free mnonth's storage .

Michele E.  |  Premières impressions 
Évaluation :
5

Had a problem getting a trailer so had to use a dolly and now my car is not working. My fault for not having the driveshaft disabled but who knows how to do that? Uhaul should offer that service!

Todd L.  |  Premières impressions 
Évaluation :
5

Wonderful experience

CHERYL B.  |  Expérience générale 
Évaluation :
5

Jamie went out of her way to fix a problem that was out of her control. I appreciate that.

Jen F.  |  Premières impressions 
Évaluation :
5

Easy in and easy out. Space was clean and just as advertised.

Thomas S.  |  Premières impressions 
Évaluation :
5

I was well satisfied with the service and would not hesitate to use them again.

Chris L.  |  Expérience générale 
Évaluation :
5

Brendan was wonderful! So knowledgeable about everything! My first time renting here and felt very confident about everything!

jose f.  |  Premières impressions 
Évaluation :
5

The facility has excellent staff but there are too few of them. I often had to wait in line for a long time before anyone was available to respond to me.

Virginia R.  |  Expérience générale 
Évaluation :
5

Everyone I dealt with was extremely helpful with the exception of the call center.

Douglas H.  |  Expérience générale 
Évaluation :
5

Very friendly and helpful staff, especially Andrew. Bathrooms as clean as my home. Everyone trying hard to provide excellent customer service. I would certainly recommend this provider to others.

Mark Z.  |  Premières impressions 
Évaluation :
5

Very awesome crew!

Karl W.  |  Premières impressions 
Évaluation :
5

Manager is outstanding

Jeff Y.  |  Premières impressions 
Évaluation :
5

Excellent

Curt C.  |  Expérience générale 
Évaluation :
5

Merci!

Joriah K.  |  Expérience générale 
Évaluation :
5

Customer service was very good Thank you!

Paula G.  |  Premières impressions 
Évaluation :
5

Good place for renting storage!

GERSON C.  |  Expérience générale 
Évaluation :
5

Good customer service!

Maria P.  |  Premières impressions 
Évaluation :
4

Aucun

andrea m.  |  Expérience générale 
Évaluation :
1

Kept locking me out if I was 3 or days late on payments. Over 6 months of renting I had access for less than 40 days total. They got every penny I owed plus a 20 dollar late fee every month. RIP off

Bridgett K.  |  Expérience générale 
Évaluation :
3

S.O.

Missy V.  |  Expérience générale 
Évaluation :
5

Extremely accommodating and nice staff. I am so glad I chose to move and store my belongings with U-Haul.

amber B.  |  Premières impressions 
Évaluation :
5

Check in was easy

Tanya W.  |  Premières impressions 
Évaluation :
4

Didn't like that 24 hour access was 10 $extra (it is my belongings). Also didn't care for the storage unit way in the back when others more in the front were open; it made moving in and out difficult.

Lauren H.  |  Expérience générale 
Évaluation :
5

Staff at the store were very helpful and friendly.

Cheryl V.  |  Premières impressions 
Évaluation :
5

Chris was great, and quite helpful. It was a blizzard and he had a lot to keep track of but he was pleasant and it felt like he cared about my project.

Geoff S.  |  Premières impressions 
Évaluation :
5

Great experience, great service

angela f.  |  Premières impressions 
Évaluation :
5

Need a few more staff members.

marianthe h.  |  Expérience générale 
Évaluation :
5

Touseau, Caleb and Joseph were very good at helping us rent our storage space on a Sunday, even. The space is fabulous - clean, convenient, warm and dry, brightly lit. The restroom is beautiful.

jean v.  |  Réservation 
Évaluation :
4

Na

Donald M.  |  Expérience générale 
Évaluation :
5

So pleased with my experience!

lori l.  |  Expérience générale 
Évaluation :
5

Very pleasant storage experience.

Tom W.  |  Expérience générale 
Évaluation :
5

The service was exceptional. Very helpful and friendly regarding both my truck and storage rentals. The facility is in great condition. I would highly recommend your service to family and friends.

Tim F.  |  Réservation 
Évaluation :
5

A great place for college kids to store their things for the summer. The manager was extremely helpful and friendly. The storage unit was always clean and quite which was nice after a long move.

Alyssa Y.  |  Expérience générale 
Non reviews have been submitted for this location.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Icône de propane
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Retour
Haut de la page