The gas mileage on the truck that I rented was absolutely horrible. I have rented trucks before and they have not been this bad! Used 19 gallons of gas in 120 miles, so the truck got 5,8 miles per gallon. Should not have taken that much gas. Otherwise the service was great, and the truck was clean and what I needed. Had no issues with the trailer either.SHARA G.
Customer Reviews for U-Haul Moving & Storage of Eau Claire
Pour nous contacter
Eau Claire, WI 54703
(Corner of Birch and Hastings)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Beth P.
include on your info where the drop box for keys is located. The truck was very nice and new. The office people were very pleasant and efficient.Ronald W.
No changes needed. Great customer service.Cory C.
Le client n'a pas laissé de commentaire.Michael A.
Easy to reserve and ready to go the next morning. Great office staff.Lisa H.
Always a great experience here!Michael H.
Very convenient!Nina A.
Le client n'a pas laissé de commentaire.Paul L.
Le client n'a pas laissé de commentaire.MICHAEL A.
Excellent service everyone had a nice attitude!Very good customer service at Eau Claire U-Haul on Hastings Way.Dean T.
Le client n'a pas laissé de commentaire.Nathan E.
Very helpful staff! Thank you Holly and Andrew!Linda K.
It is difficult to re-enter traffic from the Birch Street, Eau Claire location. It is close and convenient to our house.Timothy N.
Everything was perfect and easy. Great staff there!Russel P.
Absolutely flawless and effortless rental and return. The people who work there are very professional, friendly and helpful all around. 5 shiny stars for sure.Eyad A.
Nothing. The staff was very helpful and friendly. We appreciated their professionalism. Merci.Debra W.
The manager was very friendly and patient even though the store was quite busy. Appreciate the kindness and great customer service!Nicole R.
Le client n'a pas laissé de commentaire.Francis D.
Nothing. The folks at this location are great.Kendall S.
Le client n'a pas laissé de commentaire.MARK M.
Everything worked out great for us!Lakesha L.
Easy to find and in a safe location.Shari R.
Make your mobile app more user friendly. My session timed out 3 separate times and I had to start over. VERY frustrating at an already stressful time.Katherine W.
Great service!!Barbara B.
Employees were all sitting in there phones and the girl who handed me my key was rude and was giving me dirty looks. Sure I would recommend this place to people but I'd just tell them about that.Lauren K.
Le client n'a pas laissé de commentaire.Michael B.
Very friendly and helpful staff. Great experience.Bruce S.
Le client n'a pas laissé de commentaire.William C.
Le client n'a pas laissé de commentaire.Dan R.
Le client n'a pas laissé de commentaire.Clarissa O.
Keep up the great work! I rent from this location every year (except last year ... thank you COVID), and the service is always top notch! Clean store, very friendly and helpful staff, easy-peasy process. It's not your fault General Motors builds such a crappy van, so I won't hold that against you. Thank you for all your great service!Gregory W.
It was great. My only suggestion would be to point out if you are going to drop off after hours, you have to log online and verify the drop off. I didn't't realize this until I was dropping off the trailer and noticed the sign. Then I couldn't get my phone to show Uhaul the location so I couldn't continue to verify it. But everything else was great and the workers were very pleasant!Dyan L.
Le client n'a pas laissé de commentaire.DARIA H.
Le client n'a pas laissé de commentaire.Brenda D.
Le client n'a pas laissé de commentaire.Nathan W.
Nice staff, very quick and easy to rent.Shannon S.
Le client n'a pas laissé de commentaire.Deanna H.
Le client n'a pas laissé de commentaire.SARAH S.
Le client n'a pas laissé de commentaire.Dennis D.
My reservation for a van was at 7am this morning. I checked in online and received the lock box code, but there was no key inside, the lockbox was empty! I had to wait for two hours for the store to open to finally get a key. This put me way behind schedule (I could have slept for two more hours). It was really frustrating. And put me over my scheduled time to have the van. :( Prior to this I have been amazed by this location. Staff is fantastic and so friendly. I'm sure this was a simple mistake.Gregory S.
No suggestions it was great.LYNDA P.
Le client n'a pas laissé de commentaire.Matthew S.
Customer service was excellent.Isaiah M.
Le client n'a pas laissé de commentaire.Walter R.
Le client n'a pas laissé de commentaire.Christopher B.
Le client n'a pas laissé de commentaire.John C.
Le client n'a pas laissé de commentaire.Edward K.
Thanks Andrew for returning my 500 $that I left in the truck ðŸ‘Lucus P.
Le client n'a pas laissé de commentaire.Martin H.
Not a thing - the assistant manager was amazing! Always super helpful, and saved the day by installing a last-minute light kit on my vehicle. PLUS he stayed positive & chill through the whole thing, even though the place was swamped. In a world where the customer experience is almost non-existent, he definitely understands the concept of "under promise, over deliver". I'd recommend them 1 000 %!Angela W.
Le client n'a pas laissé de commentaire.JANET L.
Le client n'a pas laissé de commentaire.Devon K.
The person checking us in took are statement about the truck condition. He was a little surprise this truck was on the road. He didn't offer to make it right.Michael T.
Le client n'a pas laissé de commentaire.Deidra G.
I had just moved the contents of a garage and was asked to make an account and take pictures of the equipment when I dropped it off LOL get fucked. Nice people, U-Haul corporate is the problem there.Zachary R.
Great service and friendly, helpful people.James O.
Le client n'a pas laissé de commentaire.Erin L.
They were out of floor dolliesPAUL O.
Fritz - Is the Grand Wizard of the U-Haul Experience his dedication, knowledge and communication clearly communicate the vision and mission of Haul. I wish I could hire people like him for my business.Paul J.
Le client n'a pas laissé de commentaire.Grant A.
Le client n'a pas laissé de commentaire.Magan G.
While the location has an address on Hastings there is no business entrance on Hastings. The entrance is on Birch. That is not clear and makes it difficult when pulling a trailer.DAVID L.
Very fast in getting me checked out and on my way. Pleasant staff.Eric N.
Le client n'a pas laissé de commentaire.Sherri J.
Le client n'a pas laissé de commentaire.Mike E.
Le client n'a pas laissé de commentaire.DANIEL G.
Wonderful service!!!!!Andrew T.
Our company will always choose U-Haul.Ann S.
Le client n'a pas laissé de commentaire.Andrew P.
Nice and flexible with changes!Courtney J.
Super convenient location and easy to return the truckNathan L.
One guy working the counter, I used the self service but had to go in to get the keyAndrew E.
Le client n'a pas laissé de commentaire.Andrew C.
Le client n'a pas laissé de commentaire.Patrick T.
Le client n'a pas laissé de commentaire.MATTHEW I.
Nothing, y'all are great! Top notch service, quick and easy.Margaret D.
Le client n'a pas laissé de commentaire.Philip S.
No changes - great experience!CHRISTOPHER B.
After dropping off the u haul I received a call that I forgot some dvds one of which was my sisters wedding video. Thank you so much for letting me know I truly appreciate it!!!Kristine I.
Le client n'a pas laissé de commentaire.Joseph H.
Le client n'a pas laissé de commentaire.Lisa M.
Nothing at all: your people were incredibly helpful with my changing arrangements mid-trip because of scary sounds coming from the back of my car. They amended all the contracts, got my equipment, and I was on my way in less than three hours -- wow! Thank you, UHaul!!Jonathan D.
Le client n'a pas laissé de commentaire.Samantha W.
I read some horrifying Yelp reviews about this location but I found the staff to be very friendly and accommodating. Genuinely a very nice experience.Sarah V.
Le client n'a pas laissé de commentaire.Nicholas F.
My experience was great, wasn't a fan of returning the truck with the app, I found it very difficult and never did figure it out, but it all worked out great anyways. Merci.Ann L.
Le client n'a pas laissé de commentaire.Shen X.
Crazy end of the month busy weekend and the staff was courteous and efficient. Great Job!Matthew L.
1st time doing no contact drop off and I would recommend doing that againKATHERINE K.
Le client n'a pas laissé de commentaire.Julie G.
Le client n'a pas laissé de commentaire.MICHAEL B.
Le client n'a pas laissé de commentaire.Andrew P.
These guys are great, Andrew is freaking awesome, always helps me out whenever I need a truck or trailer, shoutout to my boy AndrewRobert C.
Le client n'a pas laissé de commentaire.William M.
Customer service is great. Easy and right to the point. They weren't trying to sell us extra things that were not necessary.Johnny L.
We had a very good trip with your equipment . Reasonably priced and no issues!Kimberly S.
From the online application to the people at U-Haul all was A+++++ Treatment. Thank You! U-HaulDominic B.
Le client n'a pas laissé de commentaire.Majid T.
Le client n'a pas laissé de commentaire.John R.
Services supplémentaires à cet emplacement
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