Had nothing but issues with customer service. Spent 3+ hours on the phone because of the stora mess up. And no accommodations were met. Horrible customer service. They don't seem to know what they were doing. Every time they said it was fixed it wasn't and I had to keep calling and nobody wanted to give me a manager. Absolutely horrible. I was able To see someone else's reservations and mine were goneSamantha O.
Trailer Rental & Towing in Eau Claire, WI at U-Haul Moving & Storage of Eau Claire
Pour nous contacter
Eau Claire, WI 54703
(Corner of Birch and Hastings)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Eau Claire, WI 54703
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
This was my second rental of the week. First I was disappointed that the 26 ft truck I rented Sunday to Tuesday was not available for the second rental. Secondly when called and advised of this, I was told I could get a 26 ft truck in Chippewa Falls, but could not return it the closer Hastings location. Finally after agreeing to a 20 ft truck, I was so very disappointed with the truck itself. High mileage, very difficult to close the driver's door. Just did not feel safe. If timing had not been an issue, I would have returned it. First rental of the week was great. Love what you all have done with the Hastings location. ThanksChristopher B.
Easy process. In and out with no problems...friendly staff....Todd H.
This uhaul is the best one around Andrew and crew for sure know what they are doing and actually care about there customersPaul B.
Great job. Everything was on time and exceeded expectationsJames M.
My only suggestion is to have a entry for customers to the building near where the drop off is. They did allow me to go through the back entrance. It would just be nice, especially for disabled people like me, to have a convenient entrance from the drop off area.Shannon M.
Nice people, fast serviceJeffery M.
Superb customer service!!! Andrew was awesome!Amy R.
This location is top notch! Andrew and his team are very professional and courteous. Have never had a problem with any aspect and this was the 3rd time in 1 month we have used their services. We'd recommend this location to ANYONE!Sue S.
Make sure ratchet straps on four wheel car transport trailers the lubricated and move freely.Tyler S.
The website could not find my location when I was trying to check out, even after allowing all my location settings. It was closed, so I was unable to check out. The person who checked in my vehicle did not charge me late fees, however, so that was very nice.Vanessa L.
UHaul reservation online process is easy and the entire process renting the trailer and returning it is flawless.Michael C.
Very professional staff, so quick check in and check out !!Gagandeep S.
I was originally scheduled to pick up in osseo but the the person before did not return it the right way. It would have been nice to been notified before wasting two hours to drive 30 minutes back to eau Claire. I'm thankful I was still able to get a truck the same day but there was not communication and sat on hold before being routed to 4 different people before finally being helpedCasey B.
Nothing I can think of.Aaron W.
Drop off was very quick. Employee was friendly and efficient.DAVID V.
When I dropped off my truck, I asked the guy if there would be any other charges, he asked if I paid with card, I said yes and he told me I was all clear. come to find out I got charged like 14 bucks for something, and then got a 30 dollar late fee for no reason. You guys had my card from that day just charge it. I shouldn't have to chase you down to pay you, just pull it up and charge the extra 14. Or even better tell me that I have charges before I leave the premises, which removes the hassle entirely. ThanksDavid W.
I only wanted to review my pick-up location, I can't accurately rate this drop off location since I dropped off my rental after hours, did not see the inside of the store, and had no interaction with staff. I chose Excellent/5 stars based solely on the fact that the drop off lane was clearly marked, the key drop box was easy to find, and because I've worked a customer service job where receiving a 5 star evaluation was the only rating considered good; 4 star ratings were treated just as bad as a 1 star rating, so I refuse to give less than a 5 when I had no issues and no opportunity to do a real review.Carl P.
The staff here were FANTASTIC! Customer service was AMAZING!! Andrew and the gentleman that helped me when I dropped my trailer back off were super helpful!!! Will definitely recommend this place to others!!!Amy R.
I first reserved a uhaul truck in Bloomer, WI and was informed after two days that no truck would be available and to call the listed number. After being transferred first to Illinois, then Phoenix, AZ, and North Carolina, I gave up and drove to Chippewa Falls Wi where Paul took care of reserving a truck for me. Andrew at the Eau Claire facility when I picked the truck up was also most efficient and helpful.Cheryl A.
The manager was awesome to deal with.Paula E.
Great service, as always. Thanks!Scott D.
I was dropping off my truck after making a one way move and it was very clear where to go and what to do in order to complete the truck return. They were very nice and super helpful!Alyssa P.
Fritz was very helpful and the office was very well organized and clean.Korinne K.
The shop and general manager there are great. The way in which you company does personal assistance blows. When I request a 5' trailer that is what I need..not be promised one all the way up to a day out and then you change it to 4'. Then I sit on hold for thirty minutes. Fix that part of your business model. Thx.Thomas P.