No improvement needed! Staff was very attentive and pleasant to deal with.William C.
Customer Reviews for U-Haul Moving & Storage of Egg Harbor Township
Pour nous contacter
Egg Harbor Township, NJ 08234
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.shannon N.
Le client n'a pas laissé de commentaire.LINDA P.
Le client n'a pas laissé de commentaire.Angela M.
Le client n'a pas laissé de commentaire.Tania B.
Employees are coolNuel D.
Le client n'a pas laissé de commentaire.Warren K.
Le client n'a pas laissé de commentaire.Jorge A.
Vehicle interior had a very strong, nauseating smell of burnt marijuana.DAVID N.
Le client n'a pas laissé de commentaire.MARTIN M.
Le client n'a pas laissé de commentaire.Martin M.
Le client n'a pas laissé de commentaire.Cecelia H.
Le client n'a pas laissé de commentaire.TOM M. | Expérience générale
Le client n'a pas laissé de commentaire.John J.
Le service à la clientèle était génial. I cant remeber her name, but she was friendly, polite, and knowledgeable. Fantastic experience!!RONNIE D.
Easy drop off. Friendly personnel!ALEXANDRI G.
Le client n'a pas laissé de commentaire.KAREN R.
Excellent staff that were on site well before published business hours.RAYMOND K.
The person who dealt with me was such a pleasure to deal with, she was kind, had a great attitude and very competent.Bob P. | Expérience générale
Le client n'a pas laissé de commentaire.Shameek S.
Le client n'a pas laissé de commentaire.Mark S.
Le client n'a pas laissé de commentaire.Andy A.
Le client n'a pas laissé de commentaire.Yanil F.
Le client n'a pas laissé de commentaire.Kaitlyn F.
Le client n'a pas laissé de commentaire.Brenda M. | Expérience générale
On the truck i had the belt needs to be replaced. Made moving at night difficult with the belt squeal so loud.Stavros G.
Le client n'a pas laissé de commentaire.Rodney M.
The facility is the best it's ever been. Nice job. The staff was very helpful and polite. Good choice in personnel. Give them more money. It's too bad the long time in mates like me,weren't given some kind of discount. I was on that property for more than 20 yearsJAMES S. | Expérience générale
Le client n'a pas laissé de commentaire.Waleska P.
Le client n'a pas laissé de commentaire.Terri M.
i came out as quick as i came in . the young man was very nice and friendly and had a great smilecarolyn J.
The people at this location are excellent very helpfulGIOVANNI S.
Le client n'a pas laissé de commentaire.COURTNEY D.
Nothing.. Everything perfect ðŸ‘jeffrey T.
Everything looks good thanksNat W.
Le client n'a pas laissé de commentaire.Javier T.
Le client n'a pas laissé de commentaire.PAUL G.
Excellent. A huge difference between the main UHaul service center and the dealers.Abdel-Halim M K.
Le client n'a pas laissé de commentaire.Tatiana V.
Great EmployeeIverson R.
Le client n'a pas laissé de commentaire.ROGER M.
Great job in general. Thank you for your help.Ramon M.
Make moving accessories free ( hand trucks and dolliesCHRISTIE T.
My over-priced unit was nothing but a nightmare the whole time. We had stuff get ruined in the unit and we didn't have the insurance so it cost us a valuable lesson. These are NOT climate controlled units or even weather proofed! They had many areas where rain leaking and moisture can get into the unit. We had over 1 000 $of stuff ruined including a 65" HD Smart TV. I was told I didn't have optional insurance so there is nothing that can be done. Isn't that what I pay for, a safe storage room for my stuff? I am a repeat customer and very dissatisfied that U-Haul even puts its name on this facility. One of the worst locations I have seen or dealt with, and I usually use U-Haul for all my moving needs across the country. I am glad my things are out of this storage unit for good.Andrew F. | Expérience générale
Everything was fine the kind of person was excellent she did a great job she helped me out I was in and out I thank you guysLarry S.
Uhaul costumer representative was 5 star ðŸŒŸJerome S.
Joey and the rest of the staff were very helpful and courteous!Carol K.
Le client n'a pas laissé de commentaire.Joseph O.
the person a the counter her name was Shaun has got to be the friendliest person I've met in while made the experience pretty goodSean C.
the whole process of renting a storage unit took about 5 minutes, awesome serviceshlomo H. | Premières impressions
Le client n'a pas laissé de commentaire.Darryl J.
Very under staffed, never do what they say they are going to do.Donnell R. | Expérience générale
Le client n'a pas laissé de commentaire.MICHAEL T.
Le client n'a pas laissé de commentaire.zachary C.
Le client n'a pas laissé de commentaire.Kenneth S.
Le client n'a pas laissé de commentaire.Jeff S.
Le client n'a pas laissé de commentaire.ERIC D.
Professional, quick and easy!DAVID D.
Le client n'a pas laissé de commentaire.William B.
Le client n'a pas laissé de commentaire.John P.
Le client n'a pas laissé de commentaire.Gayle M.
Le client n'a pas laissé de commentaire.LAVAR L.
Le client n'a pas laissé de commentaire.Dominic G.
I just wished it had more head room.....glenn L.
Inside of the windshield was very grimy and needed a good wipe down. Distorted view when driving.William R.
Prices are great!! Staff was friendly and helpful.kenneth m. | Premières impressions
Passenger side headlight very dim. Carpeting under gas pedal a safety hazardTracy T.
Le client n'a pas laissé de commentaire.JAMES G.
Le client n'a pas laissé de commentaire.ROBERTEDWARD C.
It's all good.Devin J.
Was told by agent that gave the key , the truck was right below quarter of tank I would need gas, I was already upset about this that I had to put in right away but it was brought back the same way only went 16 miles and they charged me an extra 44 $to fill up tank because they said it was between quarter tank and half of tank in the computer.Shatonya F.
The manager went above and beyond the normal scope of renting the equipment I needed to tackles my moving tasks . I would absolutely rent from Uhaul again and patronize this local dealer. I would also recommend them to anyone needing to rent equipment for moving or hauling. Thanks again fro a pleasant experienceKENNETH K.
Le client n'a pas laissé de commentaire.Jelixxa C.
Le client n'a pas laissé de commentaire.Wayne M.
Le client n'a pas laissé de commentaire.Jorge V.
Le client n'a pas laissé de commentaire.David R.
The two staff members with whom I met were courteous and efficient. The truck functioned as it was supposed to. There was no difficulty at turn in. The final price was consistent with the initial proposal. There were no surprises.MICHAEL M.
Le client n'a pas laissé de commentaire.Lisa G.
Le client n'a pas laissé de commentaire.Kevin L.
Le client n'a pas laissé de commentaire.ANDRES P.
My first experience w/ uhaul was very good. Nice, friendly, professional staff. I have no complaints, it was excellent ovet all.Judith D.
Le client n'a pas laissé de commentaire.Michael A.
Fantastic service and allowed for after hours drop-off!Ryan P.
Le client n'a pas laissé de commentaire.ATHINA T.
Great people and friendly and I will definitely recommend itCarlos C. | Expérience générale
I called before reserving. I was misinformed in reference to multiple things one of them being the size which I dealt with. Then I called yesterday to reserve a moving truck to find out that after using the storage for 6 days I will not receive any credit or rent proration or a discount on the truck. I will no longer be using Uhaul. We are in the middle of a pandemic and keeping my 54 $seemed more of a priority than keeping a long term customer.Kathryn B. | Online Move In
The manager was friendly and helpful, and a young trainee was also very nice and eager to learn and to do his job well. I had two interactions with both, and I would choose this facility again at a later time if needed!!denise r. | Premières impressions
Pickup location was fine. Once again your schedulers/computer system stinks. It was one hour before my pickup 5 miles from my house. I get an email that the location changed to 95 miles from my house. Are you kidding me. That added almost 200 miles to my travels for the day and put me 3 hours behind schedule. It cost me 25 $in tolls and at least 25 $in gas just to pickup the rental. When I called they said all the other rentals in my area were reserved. But wait I thought I was reserved. I mean my reservation was made a week in advance and I did online check-in a week in advance. I guess my "reservation" does not count. You really need to address this glaring problem with scheduling. I was stuck having to add 200 miles to my already 300 mile day because I had everything set for that date already. It was extremely tiring.Alfred V.
Make sure there's no dog or cat hair in seats. Otherwise I have no complaints.EULONDA S.
Nothing he helped me every step of the way and was very patientDane R.
Le client n'a pas laissé de commentaire.Joseph G.
The gentlemen I spoke to had wonderful customer service skills, very knowledge as well. But, due to him not going outside to check the cargo van before I left I was overcharged on mileage. I rented the uhaul thinking i was moving, plans went left and I barely drove it. Well my receipt said I drove almost 200 miles. Communication is key in the success of this company, when I got the vehicle it had 1714 miles. Im not happy with the services, and my deposit was never sent back to my bank account.Maria R.
Le client n'a pas laissé de commentaire.John T.
Le client n'a pas laissé de commentaire.larry D.
Very helpful about questions askedFrank U.
Joey was very professional and friendlyGEORGE O.
Outstanding service!! Best I ever received at any u-haul facility.Karen H.
Le client n'a pas laissé de commentaire.Gary M.
The general manager, Joseph, was EXTREMELY helpful and quite frankly saved my weekend by working to his full potential in helping me secure a same day rental. Great experience.Austin H.
Le client n'a pas laissé de commentaire.Maria R.
Le client n'a pas laissé de commentaire.Walter H.
The manager Joe was friendly and helpful. It was a very quick and easy experience and made my moving day easier than expected. Will definitely recommend this location to anyone in need.Molly D.
Nothing, the staff and facilities were amazing!Zachary K.
Le client n'a pas laissé de commentaire.KRISTINA C.
My reservation was pointless. I reserved in Vineland and they didn't even have my truck there. I had to drive to another location 40 mins away and downgrade my truck size from 26' to 17'. They never even called me to notify!JEFFREY M.
Mileage charges extremely highRhea S.
Manager was pleasant and knowledgeableVicki S.
Le client n'a pas laissé de commentaire.JOSEPH R.
Le client n'a pas laissé de commentaire.John N.
Uhaul says exactly what it can do for there customers. The services are amazing and peizes don't hurt the wallet.raymond h. | Premières impressions
Todo bien solo los precios un poco altos pero lo demás todo bien y regreso noviembre 16 de nuevo estoy de vacaciones en un parqué me podrán bajar un poco la cuota por favor graciasARMANDO V. | Expérience générale
Very good customer service!Nathan R. | Premières impressions
Le client n'a pas laissé de commentaire.ABIGAIL M. | Premières impressions
Le client n'a pas laissé de commentaire.Albert D. | Premières impressions
Le client n'a pas laissé de commentaire.Barbara R. | Expérience générale
Staff was fantastic. Great experience. Made a hard day much easier! MerciSuzanne G. | Premières impressions
U - Haul needed to more cleaning as when you storage items as of air ventilation so your items won't get molded, I have a massage chair was mold & dust so going to try to get it clean. Questions do customers get insurance money back after storage finished being used.VANESSA L. | Expérience générale
Starting with the initial issue of me paying for a unit that was not available the day I arrived to forcing me to take another unit knowing I had just moved across the state and had a u haul truck filled with storage items and no where to store them. I was told I could take a larger unit but had to return 2 weeks later to move all my stuff, this was a horrible inconvenience. When I decided to move out the manager said he was going to inspect my unit and call me I never heard back from I haul or him until 4 weeks later saying a few items where left behind and I was being charged Another entire months rent even though I sent five emails previously explaining I know longer wish to rent my unit and that I was to be considered moved out and no longer a customer has a manager contacted me and told me that the unit was not completely empty I would've made arrangements their communication skills are poor ,disorganized And very rudeZachary W. | Expérience générale
Made it an extremely pleasant experience. Main reason was the gentleman I spoke to on the phone was courteous and your pricing was no comparison to the others.Barbara R. | Premières impressions
Le client n'a pas laissé de commentaire.Victoria C. | Expérience générale
Le client n'a pas laissé de commentaire.Robert A. | Expérience générale
The attendant on duty "Jackie" on 6/22/20 @ 4 pm was very rude in all aspect of my experience. The way she spoke to me a client was very aggressive from the minute I walked in. I had never had any type of issues in your establishment. I have 3 other storage units in your facility and I will be closing them all out thanks to "Jackie' all not to ever have to deal with her nasty attitude.Iris B. | Expérience générale
Le client n'a pas laissé de commentaire.belinda H. | Expérience générale
Le client n'a pas laissé de commentaire.John D. | Premières impressions
Le client n'a pas laissé de commentaire.Linda A. | Expérience générale
Le client n'a pas laissé de commentaire.ERIC M. | Expérience générale
was in the process of moving, which is already stressful enough to begin with so I figured id get a storage locker to ease some of my moving. I purchased the locker close to closing time, long story short the locker was defective, *wouldn't lock correctly* after I got all my belongings in the locker I found this out, then called customer service and they were no help, they told me to leave everything in the locker overnight, which I was not comftorable doing, (over 5k worth of stuff In there) then the next day while im at work my father has to go down there and relocate all of the items in the locker to the other side of the property, and this just threw a huge wrench into our spoked for moving my father missed his appointment with the movers which costs us time and money, I would like to have a phone call with upper management the branch manager has been no help and very hard to get a hold of as he works the same hours I do and I cant be on the phone at work if someone could please reach out to me so we can figure how ill be compensated for all the troubles I have been through thank you for your time.michael b. | Premières impressions
So I received a call from the general manager yesterday about filing a complaint. On the call he acted as if he didn't know I was there to close the unit. DECEPTIVE. I now have money taken out of my account twice for Saturday. DECEPTIVE. You can see how professional people are from the start. Too many storage facilities around for this kind of service.jenine b. | Expérience générale
Joe was very helpful and kind. We enjoyed working w/himkaren k. | Premières impressions
Le client n'a pas laissé de commentaire.Raymond G. | Expérience générale
I lost my job and I can not pay for it sorryJoseph R. | Expérience générale
ThanksAdrianna M. | Expérience générale
Ralph is always available and always friendly. He's hard working and he knows his customers! The facility is always clean and kept secure. Thanks Ralph!MINDY M. | Expérience générale
A great experience. Knowledgeable staff.Lamont S. | Premières impressions
Ralph was very courtesy concern, excellent customer service thank you .VALERIE K. | Premières impressions
Very satisfied with service and facilitydaniel g. | Expérience générale
Over pricedAnthony B. | Expérience générale
All of the staff & especially the manager went above & beyond to help us during what was a pretty stressful move. They made things as easy as possible for us & were a pleasure to work with. Thanks!!DANIEL S. | Premières impressions
There was water leaks in my unit water go in a lamp and boxesJORGE C. | Expérience générale
Ralph the manager was extremely friendly and very helpfulGaye D. | Expérience générale
It was very good.Kia G. | Expérience générale
Very nice and helpful staff.Thomas B. | Expérience générale
They where very helpful they where very nice. Ty Janet woodsjanet w. | Expérience générale
Ralph great customer service and the ladies also any questions they had the answer. They were the best Excellent. Mercirene r. | Premières impressions
Your associate was great in assisting with all my needs. Was also very knowledgeable about products to be offered. Pleasant , friendly. Store was clean & very well litelanette l. | Premières impressions
They were friendly and made it easy for meYARITZA M. | Expérience générale
Everyone was super friendly and helped ease the stress of movingJessica S. | Expérience générale
Ralph the manager went above and beyond with customer service great guy on all levelsMichael M. | Expérience générale
Jackie was greatDonna S. | Premières impressions
Friendly, helpful staff.Victoria C. | Premières impressions
Ralph was very helpful and a super manager!donna k. | Expérience générale
Great staff very helpfuljames m. | Premières impressions
I was disappointed to find most of the things in my two storage units had become mildew covered. Mid-way thru the company decided to power wash and paint. Paint chips and water got into my units.Michael H. | Expérience générale
Can't say enough good things about this storage facility! Thanks !JEFFREY P. | Expérience générale
God Bless!, everyone was very helpful, Ms. Jackie was able to get order for the uhaul and storage over the phone, she makes you feel welcome. I would recommend uhaul for moving and storage.linda p. | Premières impressions
Despite the problems with my free month, the representative took care of me with professionalism. If you need storage, head to the egg harbor!JEFFREY P. | Premières impressions
My first contact was via phone was with your employee Jackie. She was both professional and understanding. She exhibits great people skills and is definitely an asset to your company.donna k. | Premières impressions
A pleasure to do businessjohn s. | Expérience générale
Staff were really helpful with ensuring our storage was safeDAIMIS O. | Expérience générale
Keep up the great work Ralph!!!Thomas H. | Expérience générale
Jackie was so kind & helpfull. The facility is very clean & in a convenient location.john g. | Premières impressions
AucunJames F. | Expérience générale
Merci.Michele H. | Expérience générale
The manager who assisted me was so nice and very accommodating . He assisted me look to my assigned storage. Great guy✈️ernesto b. | Premières impressions
Very clean and professional. Reassuring 'peace of mind' while storing my life's possessions. This EHT facility is outstanding. I am NOT affiliated in any way to this business or the good folks there.MARK R. | Expérience générale
All my items were rusty and mildew.Melva G. | Expérience générale
All my items were rusty and mildew.Melva G. | Expérience générale
Ralph the general manager runs a tight ship. I've also been helped by Damien. All I can say is this is the best run storage facility I've used.Robert C. | Expérience générale
What can I say, the GM, Ralph is excellent! My wife and I find him a pleasure to deal with. This is the best storage site I have rented fromRobert C. | Premières impressions
Definitely recommendIsabel H. | Expérience générale
Everyone was extremely helpful, knowledgeable and considerate. Recommend this branch to everyone. Ralph is a great manager!maria p. | Premières impressions
Excellent customer service. A pleasure please do business with your company.john s. | Premières impressions
This is the third time I needed to resort to a storage facility. I was put in an unfortunate situation. This U-HAUL staff showed caring respect. Ralf the manager professionally delt with my needs.carol k. | Expérience générale
Employees and Manager Ralph were exceptional. They were able to help when a unit was told to me was available (through corporate) and was not. GREAT teamwork!linda p. | Réservation
Ralph was so helpful and kind and full of knowledge. He truly went above and beyond to make this rental less stressful.JUNE C. | Expérience générale
TRalph L. | Expérience générale
Very friendly staff.Garry H. | Expérience générale
Mix up on my boxes but Ralph was outstanding in resolving the matter.sandy s. | Expérience générale
Only an above average because the security gate is always open!tierra h. | Expérience générale
Staff always pleasant and helpful. It was a good value for our needs at the time. Facility is now being updated and looking much better....good to see improvements.DENNIS R. | Expérience générale
Clean and easy to get into unit. Nice, helpful staffNancy B. | Expérience générale
To whom it may concern My wife and I rented two units they were filled with mice maggots and the gate is always open. They power wash the building and my furniture and personal items were ruinedmario t. | Expérience générale
AucunLinda H. | Expérience générale
This place is great. Ralph (manager) is a great asset to this company.stanley t. | Expérience générale
I would rent again if needed thanksJUANITA E. | Expérience générale
Thanx for being there when we needed to store some stuff while we moved!!!Michael G. | Expérience générale
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