Uhaul says exactly what it can do for there customers. The services are amazing and peizes don't hurt the wallet.

Todo bien solo los precios un poco altos pero lo demás todo bien y regreso noviembre 16 de nuevo estoy de vacaciones en un parqué me podrán bajar un poco la cuota por favor gracias

Very good customer service!

Staff was fantastic. Great experience. Made a hard day much easier! Thank you

U - Haul needed to more cleaning as when you storage items as of air ventilation so your items won't get molded, I have a massage chair was mold & dust so going to try to get it clean. Questions do customers get insurance money back after storage finished being used.

Starting with the initial issue of me paying for a unit that was not available the day I arrived to forcing me to take another unit knowing I had just moved across the state and had a u haul truck filled with storage items and no where to store them. I was told I could take a larger unit but had to return 2 weeks later to move all my stuff, this was a horrible inconvenience. When I decided to move out the manager said he was going to inspect my unit and call me I never heard back from I haul or him until 4 weeks later saying a few items where left behind and I was being charged Another entire months rent even though I sent five emails previously explaining I know longer wish to rent my unit and that I was to be considered moved out and no longer a customer has a manager contacted me and told me that the unit was not completely empty I would’ve made arrangements their communication skills are poor ,disorganized And very rude

Made it an extremely pleasant experience. Main reason was the gentleman I spoke to on the phone was courteous and your pricing was no comparison to the others.

The attendant on duty "Jackie" on 6/22/20 @ 4 pm was very rude in all aspect of my experience. The way she spoke to me a client was very aggressive from the minute I walked in. I had never had any type of issues in your establishment. I have 3 other storage units in your facility and I will be closing them all out thanks to "Jackie' all not to ever have to deal with her nasty attitude.

was in the process of moving, which is already stressful enough to begin with so I figured id get a storage locker to ease some of my moving. I purchased the locker close to closing time, long story short the locker was defective, *wouldn't lock correctly* after I got all my belongings in the locker I found this out, then called customer service and they were no help, they told me to leave everything in the locker overnight, which I was not comftorable doing, (over 5k worth of stuff In there) then the next day while im at work my father has to go down there and relocate all of the items in the locker to the other side of the property, and this just threw a huge wrench into our spoked for moving my father missed his appointment with the movers which costs us time and money, I would like to have a phone call with upper management the branch manager has been no help and very hard to get a hold of as he works the same hours I do and I cant be on the phone at work if someone could please reach out to me so we can figure how ill be compensated for all the troubles I have been through thank you for your time.

So I received a call from the general manager yesterday about filing a complaint. On the call he acted as if he didn't know I was there to close the unit. DECEPTIVE. I now have money taken out of my account twice for Saturday. DECEPTIVE. You can see how professional people are from the start. Too many storage facilities around for this kind of service.

Joe was very helpful and kind. We enjoyed working w/him

I lost my job and I can not pay for it sorry

Thanks

Ralph is always available and always friendly. He’s hard working and he knows his customers! The facility is always clean and kept secure. Thanks Ralph!

A great experience. Knowledgeable staff.