Évaluations des clients U-Haul Moving & Storage of Escanaba

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Escanaba

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Paul V. le

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Was happy with the service.

Benjaminedward G. le

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I have no comments at thsi time. Thanks!

Michaelarthur G. le

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Nothing

Jeffrey L. le

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Le client n'a pas laissé de commentaire.

James H. le

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I downloaded the U-Haul app for the first time. My reservation went through weeks prior to pickup. I was quoted, confirmed, and guaranteed my reservation via phone, email and text on Sunday. Monday I got a call that my reserved car dolly was not going to be available for my Wednesday pickup. They had 4 locations in their network and none had them available. So I asked if they were going to get it from another location? I was told no. I was given a free upgrade to a car hauler however the additional toll amount and gas amount required for the “free” upgrade was not acceptable. Had I known this I would have gotten a dolly from another location on my trip.

Jeremy H. le

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Great , efficient service. Truck was ready when I got there, and very clean. Customer service was over the top awesome. Thank You!!

Craig R. le

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Website was not clear on return, customer service who answered phone initially needs to find a new job. Second customer service gentleman did help and was appreciated. Overall U-Haul gets a failed grade from me. 40+ years in business and with no competition you are lax in customer experience.

Jeffrey D. le

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the place was clean and the man in charge Elliot was awesome

Kevin M. le

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Le client n'a pas laissé de commentaire.

John D. le

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Le client n'a pas laissé de commentaire.

Nathanwilliam B. le

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The tire cover was.broken

Christopher C. le

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I have rented several times from this location. I always get exceptional service! The manager is spot on and truly cares about taking care of the customer and taking care of the business. He truly embodies what you would want as someone representing your brand. Awesome job!

scott M. le

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Le client n'a pas laissé de commentaire.

John L. le

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the person in charge for the day of our arrival was not a good example for this job. He put the hit on my daughter. Needless to say she had to give her drivers license which means he is able to find out where she lives and whatever he could find on her license. He was unable to use the machine in the office which in turn the next day getting a call wondering when we will be returning the truck. Not happy with this location at all.

Cynthia P. le

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10' truck was very small. Not sure how this can be advertised as moving a 'one bedroom studio apartment.' We could barely fit one bedroom in it and we had to leave a lot of items out to be picked up at a later time. Also, the 19.95 truck rental fee advertised is misleading... .99 cents per mile plus fuel and insurance. 8-9 hour rental cost almost $240.00. Next I will hire movers.

Tami V. le

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Le client n'a pas laissé de commentaire.

Theodore R. le

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Le client n'a pas laissé de commentaire.

Benjamin O. le

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Le client n'a pas laissé de commentaire.

James W. le

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Ive used this uhaul dealer location many times. Always received great service and consider it a good value. Elliott manages this location very effectively as well as providing a great customer experience.

Mark W. le

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Le client n'a pas laissé de commentaire.

robert K. le

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Le client n'a pas laissé de commentaire.

Stanley T. le

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Escanaba UHaul is a FANTASTIC site! Very clean, everything you could possibly want for hauling, excellent service too

Geri B. le

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Le client n'a pas laissé de commentaire.

William Y. le

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Le client n'a pas laissé de commentaire.

Kevin M. le

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This was the easiest and most efficient rental yet. I had a brand new Ford pickup truck needed for the weekend and loved it. My only issue was when I returned the vehicle after hours on a Sunday (5:22pm), I rode up to the return area and saw a sign to log into the app and click on “Return my vehicle” only I didn’t see that option available. How do I find this option for next time?

Julie H. le

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Le client n'a pas laissé de commentaire.

John D. le

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Le client n'a pas laissé de commentaire.

Joy H. le

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I believe your should have a Military Discount! Not all military moves are paid for by the military.

Julie B. le

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Le client n'a pas laissé de commentaire.

Carol W. le

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Le client n'a pas laissé de commentaire.

Johnandrew K. le

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Le client n'a pas laissé de commentaire.

Brettd A. le

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Le client n'a pas laissé de commentaire.

Shirley P. le

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Elliott was an amazing help with my storage dilemmas.