Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Service was abrasive, unfriendly, rude, and withheld information about the refueling fee.
Meri Quanbeck
Évaluation :
5
Le client n'a pas laissé de commentaire.
Darren Falk
Évaluation :
5
Staff were very friendly and helpful, the process was very easy!
Channing Huwe
Évaluation :
5
The young folks working Sunday were so personable and worked hard to make sure I was taken care of and I appreciate that.
John Indrehus
Évaluation :
5
Le client n'a pas laissé de commentaire.
Trygg Olson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ty Sharpe
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jordan Groninger
Évaluation :
5
Le client n'a pas laissé de commentaire.
Larry Gustafson
Évaluation :
5
Le client n'a pas laissé de commentaire.
James Nelson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Steele
Évaluation :
5
No current recommendations... you're the best! Perhaps, train other organizations on excellent customer service. You are attentive, kind and 100 % helpful.
jennifer erickson
Évaluation :
5
The lady was very helpful and waived the extra day fees as weather storms had delayed our arrival.
Marie Profitt
Évaluation :
5
Le client n'a pas laissé de commentaire.
Libby Poyzer
Évaluation :
4
Le client n'a pas laissé de commentaire.
Randy Curtis
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Black Cloud
Évaluation :
5
Can't say enough about the friendly service we received returning the rental. The two young ladies were EXTEREMELY quick and very efficient. We didn't have time to blink before they had the trailer unattached and unhitched from our truck! They were very friendly and thankful for using U-Haul.
Mark Klukken
Évaluation :
3
Le client n'a pas laissé de commentaire.
DOMINIQUE Dejournette
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kevin Olson
Évaluation :
4
Le client n'a pas laissé de commentaire.
Rod Ames
Évaluation :
4
Le client n'a pas laissé de commentaire.
Gaige Descoteau
Évaluation :
3
Le client n'a pas laissé de commentaire.
Marvin Aberle
Évaluation :
3
Le client n'a pas laissé de commentaire.
adam johnson
Évaluation :
4
It was all good. Your staff person was very helpful.
JOLINDA MICHELS
Évaluation :
4
The app needs to be re-done....it wouldn't aquire my location, I wasn't able to check in with the mobile app, I wasn't able to do the truck return thru the mobile app. Just seems as if the mobile app made everything just that much more difficult.
Ronald Hargrave
Évaluation :
5
Le client n'a pas laissé de commentaire.
Yamile Blancas
Évaluation :
5
Everyone at this location is super nice and helpful. We have been to this location 5 or 6 times for various needs and they have been great every time. Big Thank YOU to everyone at that location.
DAVID PHILLIPS
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brian Rice
Évaluation :
2
Staff were not good
Brandon Burkdoll
|
Premières impressions
Évaluation :
2
New personnel
brandon burkdoll
Évaluation :
5
Le client n'a pas laissé de commentaire.
ken loken
Évaluation :
5
Excellent
Michael Addo
Évaluation :
5
Very good customer service at sight. Good people !
brian crosby
Évaluation :
5
Le client n'a pas laissé de commentaire.
Braxton Olson
Évaluation :
5
Easy rental pick up and drop off
Jeffrey Phelps
Évaluation :
5
Good job thank you very good
ISHA KROMAH
Évaluation :
5
Le client n'a pas laissé de commentaire.
Andrew Nelson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeffery Weber
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sabha Ganai
Évaluation :
5
Personnel amical
Mark Burke
Évaluation :
4
Le client n'a pas laissé de commentaire.
Shane Iljana
Évaluation :
5
Le client n'a pas laissé de commentaire.
tiffany bennett
Évaluation :
5
Toby was fantastic and provided stellar customer service. You need more people like him at U-Haul.
Kristin Larson
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jack Carter
Évaluation :
5
Le client n'a pas laissé de commentaire.
TRAVIS HENDRICKSON
Évaluation :
3
Requested 1 dolly only. Ended up being charged for 4 bags of furniture pads and 1 dolly. Was able to return pads after two additional visits to this location.
Dustin Proctor
Évaluation :
1
Not happy at all with the service! so many things could have been prevented! First off… First day when my Help got here, tell me move they were coming from out of town so we started a little later than I wanted to which was fine cause I figured since the storage was supposed to be 24 hour access well our first load we get there after 10 PM comes to find out we can gain access. My access code was denied. We had to wait telephone business day beings the one 800 number we called not help us so we were to tell the next day and I called the manager at the store was very nice and gave me an extra day for the U-Haul for the inconvenience. The same day I had to go back in there to rent another storage beings. The one I got was way too small and I had to extend my U-Haul due to the weather and my help. Had to leave to get back on the road to go home. So I was left to do most of my moving by myself. The next day after I got the second storage, I went and started to move the rest of my belongings to the second storage on my paperwork which I still have the representative at the U-Haul store. Had my unit put down as 1111 so when I got to the unit I unloaded the truck and I headed back to my place to go get another load, which took me a few hours beings Moving everything myself. After I fill the truck to make another haul to the storage I get there and there's a red padlock on my storage unit it's after hours and I had to be out of my old apartment the very next day and resident manager is not a very pleasant guy to work with. The next morning I'm trying to get in pack up as much as I could get in contact with the U-Haul and the property manager to let them know of the situation, but as I'm on hold, the property manager comes to my place and was not happy and told me I was supposed to be out of my unit and I tried to explain the situation he would not hear it so now I am being charged with another months rent or I get taken to court for eviction beings I was there after the first although I didn't stay there because my stuff was still in the unit my hands were tied. I was unable to get into my storage. Second of all, the representatives kept calling me, asking me when I was going to have the U-Haul back well would've been back sooner rather than later if I was able to get into my storage like I should have been able to. Now I am being charged for mileage that is inaccurate, I shouldn't even been charged for mileage when the only place we went to was to the storage unit to turn around twice because I was unable to unload my belongings and second of all I did not agree to have that safe move of $90 that is an accurate I should be reimbursed for that $90 that I did not agree and as for the gas that I am being charged $25 supposedly there was 3/4 of the tank which is inaccurate because I filled the tank right before I dropped it off and it was at a half a tank! I have a picture to prove to you guys that it was at a half a tank! And with my paperwork of my storage units with the correct unit numbers on them! And I never agreed to the safe move of $90. As for the storage units. I have my own insurance and I have gave it to the representatives not once but three times! There is no way I should be $372 for all the trouble that I went through trying to get into the storage and most definitely be refunded the $90 that I did not agree to for the safe move!
Jessica LaFountain
Évaluation :
5
We arrived shortly after the store opened. Kevin was very efficient and was working the people to get what they needed as quickly as possible. He did a great job for an army of one. I think his co-worker did not show up as when the second gal showed up, she asked where the other one was. He was very professional with his answer to her as there were several customers within ear shot. Kevin made sure that I had all that I needed to make my move as easy as possible. Five star service indeed!
tracie wallenberg
Évaluation :
4
Le client n'a pas laissé de commentaire.
Richard Schwake
Évaluation :
2
Not a good experience at all. The person (girl) at the front desk was not at all friendly. I had to go out and look for the truck in the lot myself. Would have been great customer service to start the truck and warm it up. The back of the truck was not hitched and had an 1/8 gap so snow was in the back. I rented a furniture dolly and the front desk saleslady did not even tell me she set it out for me to take to the truck. I ended up switching the furniture dolly for a utility dolly from another guy who was very helpful. I've rented from U-Haul before in Bismarck, ND and they are always so willing to help, going above and beyond helping. I won't use this location again, that is for sure.
SHARON LAMONT
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark Nelson
Évaluation :
5
Overall the experience was good. The first time I booked was for a Trailer in Brainerd. They didn't have what I reserved and never offered up their $50 they say you get if they don't have what you reserve at the location you reserve it.
Mike Stoe
Évaluation :
3
Mobile check in was not working properly.
Tucker Lutter
Évaluation :
5
It was a smooth, simple, and easy process! I will be using U-haul again for my in town hauling needs. Staff was pleasant and friendly to work with. Excellent experience!
kim Spiczka
Évaluation :
4
Le client n'a pas laissé de commentaire.
Yousif Hussein
Évaluation :
5
Le client n'a pas laissé de commentaire.
Keith Neuberger
Évaluation :
5
Le client n'a pas laissé de commentaire.
lona hermes
Évaluation :
3
Le client n'a pas laissé de commentaire.
Christina Draper
Évaluation :
5
Everything was great!
Kevin Otto
Évaluation :
3
There were no open places to drop the trailer
Dawne Bailey
Évaluation :
5
Everyone was super kind and helpful.
Mariah Kohler
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bartley Burns
Évaluation :
5
Le client n'a pas laissé de commentaire.
Neil and Heidi Soggie
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeremy Brandon
Évaluation :
5
Best U-Haul in Fargo!! Great service my entire stay …
MICHELLE BLANEY
Évaluation :
5
Very friendly and helpful
Linda Lech
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
RUSSELL ZIEGLER
Évaluation :
5
Great staff
Linda Lech
|
Expérience générale
Évaluation :
2
The digital sign in and app are awful. I got there and it took me 30 minutes to get checked in and approved and all these other shenanigans. I got frustrated and went inside to check in with a real person and she told me she couldn't help me because I would have to back out of the app. Do not recommend using the app.
Ashleigh Smith
Évaluation :
5
Le client n'a pas laissé de commentaire.
DArren Hellman
Évaluation :
5
Le client n'a pas laissé de commentaire.
BRENTON HARTZ
|
Premières impressions
Évaluation :
5
The folks here at both locations are great. I don't know what they could be better at.
CHRISTOPHER LAUFF
Évaluation :
5
Le client n'a pas laissé de commentaire.
BRENTON HARTZ
Évaluation :
5
Le client n'a pas laissé de commentaire.
Emmanuel Saylee
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeffrey Spreen
Évaluation :
5
Le client n'a pas laissé de commentaire.
MICHELLE BLANEY
Évaluation :
3
Pick the right drop off location
matthew sultany
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jake Hughes
Évaluation :
5
nothing
JOHN EVENSON
Évaluation :
5
Staff were very nice and helpful on arrival. They told me exactly how it would work and then they hooked up the trailer for me. They were professional. This was on a Sunday, and I received top notch service.
JOSEPH AAS
Évaluation :
4
Le client n'a pas laissé de commentaire.
Chase Clayton
Évaluation :
5
Nothing. Service was fast and friendly.
Terence Baumann
Évaluation :
5
The ease of booking on-line was great. The staff that I encountered were even better than great! Thank you for an uneventful experience. thanks U-Haul!
Matthew Sumers
Évaluation :
5
All of the staff was friendly and helpful!! The price was great and we were able to move the items that we needed to with no troubles! Merci.
Robert Wagner
Évaluation :
5
It was all top notch made the renting process easy checking out and checking in......thanks uhaul for a awesome experience
leroy sisco
Évaluation :
5
Good job Uhual
Artiesha Greene
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
COLLETTE MAXWELL
Évaluation :
3
My fuel was lower than what was listed on my contract. The woman would not leave the office to look at it. After standing in the blowing 11F wind to take a picture, she would not change it. I had to find the link on my phone then take a picture then upload it to the cloud. I am used to better customer centric service than this.
Kirk Novak
Évaluation :
5
Le client n'a pas laissé de commentaire.
Paul Sando
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dave Birrenkott
Évaluation :
5
Le client n'a pas laissé de commentaire.
Oscar Delgado
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lee Christianson
Évaluation :
3
Le client n'a pas laissé de commentaire.
Michael Nelson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mahri Schumacher
Évaluation :
5
The staff was very helpful and flexible! A great team in fargo!!!
Ronald Huff
Évaluation :
5
Great service
Linda Lech
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
ERIKA EDWARDS
Évaluation :
3
I wanted a 4x6 trailer. Just before pickup my pickup location for changed to a location that would not work. I agreed to finally take a 6x12. Once i got it home i found it was way to much trailer for what I needed. I didn't use the trailer so I wound up returning it the next available day and wasting$100. Not sure that I would waste the time effort or money to try this again.
Matt Robertson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brad Blazek
Évaluation :
5
Le client n'a pas laissé de commentaire.
tonya Carlson
Évaluation :
5
Forgot to include the moving blankets that I ordered, but rest of experience was so positive, I am not even upset by it.
KRISTEN TOMLINSON
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joanna Neel
Évaluation :
5
Le client n'a pas laissé de commentaire.
GLENN MANN
Évaluation :
5
Easy in and out. Equipment was ready to go and service on both visits was excellent.
Jim Keal
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Salter
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rebecca Goos
Évaluation :
4
Le client n'a pas laissé de commentaire.
Rebecca Clark
Évaluation :
5
Excellent customer service will rent again thank you
Durlena Phillips
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Crystal Martinez
|
Premières impressions
Évaluation :
2
I was never giving a call back on belongings missing only you and I had keys
Shirley Hanson
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Mary Dutton
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Walter Berger
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ashley Heller
|
Expérience générale
Évaluation :
2
It took a long time at the service counter to get access to the unit. When we drove around to the unit, none of them were labeled and the one he directed us to had a padlock. Had to walk back to the service counter and wait in line to get someone to unlock. The whole experience took approximately 30 minutes.
Jenny Gress
|
Premières impressions
Évaluation :
1
This was a very poor experience. The facilities were in poor quality and NOT secure at all. There were thefts in other units during my time there.
Tanner Palm
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jessica Onsurez
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Semsestus Wright
|
Expérience générale
Évaluation :
5
The only improvement would be lighting within the interior units themselves but it is not necessary. I was very happy with the move in and move out process.
Steven Maki
|
Expérience générale
Évaluation :
1
Muy mal lugar, me robaron mis pertenencias, los encargados no hacen nada para ayudar, sistema de cámaras muy pésimo, abren las puertas de las unidades y ellos ni se dan cuenta, uno como cliente debe informarles y aun así no lo arreglan
Romel Diaz
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Lindsey Grant
|
Premières impressions
Évaluation :
5
The unit I had reserved wasn't available, but they found a different one that still fit my needs.
Jennifer Elliott
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
REBECCA CHRISTENSEN
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark Lommen
|
Premières impressions
Évaluation :
5
I really really Love this U-Haul Storage Place super Nice customer service and clean and very safe I definitely recommend this and give it five stars
Lucia Munoz
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Steven Maki
|
Online Move In
Évaluation :
5
Blayne Was who I worked with and was an awesome associate to work With he explained everything to me walked me through every, very nice friendly couldn't have asked for a better person to work with on getting my storage unit..
Corinne Kukes
|
Expérience générale
Évaluation :
2
I personally called many times to reach the staff at the UHaul office and no one ever answered. The security gate was always broken or left wide open. The door closest to our unit was removed as an access point forcing us to haul all of our items back and forth down the length of the storage unit once we were done utilizing them after each of our swim meets. We as a team learned to adjust to the previously mentioned reasons for our safety ie. making sure we went to the unit with a buddy and visited only during the day light hours. The final reason we left was due to the fact it wasn't heated. We paid for heated storage as our electronic touch pads for the swimming pool can be damaged with cold. Many times, I accessed the space I could see my breathe inside the building. Ultimately, we moved to a different UHaul facility where all of our concerns were eliminated.
FMY GATORS SWIM CLUB
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Tad Matcha
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Tad Matcha
|
Expérience générale
Évaluation :
5
This was my first time using UHAUL and they were very HELPFUL and EXPLAINED EVERYTHING to the point. I will definitely tell my family and friends as well.
TABETHA Thompson
|
Premières impressions
Évaluation :
5
Vienna and all the staff at u Hal facility on main avenue were very professional, polite and above all else ,very helpful.great bunch of people .
Arden Archer
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Corinne Kukes
|
Premières impressions
Évaluation :
3
The unit given too me still had stuff in it. The person that helped me on site said this happens alot when using the website. The person on site was really helpful but the whole fact I had to go through a bunch of extra steps is disappointing
David Schulz
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Pamela Walls
|
Premières impressions
Évaluation :
5
Easy to get to unit. Staff assisted with difficulty opening door on one occasion.
Joseph Burns
|
Expérience générale
Évaluation :
5
Great people and very helpful plus the facility very safe and trustworthy...
Maria Espinoza
|
Expérience générale
Évaluation :
1
There staff is lazy and the took money from my bank account without permission and after they raised the monthly fee with out a letter text email and no receipt for money they took out there either U-Haul is a scam or some or all there employees r
SCOTT HILDRE
|
Expérience générale
Évaluation :
5
Staff very very nice they made my move so final and trust worthy..I would always use Uhaul 4 my giving move any giving time..
Maria Espinoza
|
Premières impressions
Évaluation :
5
Staff were very friendly and helpful!
Shawnee Yankton
|
Premières impressions
Évaluation :
2
Storage was compromised twice.
TRACY KNIGHT
|
Expérience générale
Évaluation :
2
My properties was covered in dust and molds when I moved out of the storage. In my opinion, I think this storage should be torn down and rebuilt for health reasons. The building is so old and shouldn't be use anymore.
SARA OGUNDOLANI
|
Expérience générale
Évaluation :
5
The truck was dirty when we got it.
Kathryn Petrock
|
Premières impressions
Évaluation :
3
I had a great experience for many of the ten years until someone climbed over the unit walls and stole many items and ransacked the containers/boxes/trunks. We contacted the police who came and reviewed the incident and also asked for video footage to be reviewed with no results. It seemed that this could have been easily researched by finding out who leased a unit adjacent to mine to have had access over the small crawl space for a good length of time. Also the empty units were left unlocked and people would sleep, do drugs, etc in the units making it eventually an unsafe place to go. Having secured these empty units would have made a world of difference. Eventually, the back (south) doors where secured for exit emergency only but the unleased units were left unlocked so the transient population could till use them for there own. Frustrating as these units could easily have been locked by Uhaul. Perhaps heated indoor units is not the answer to secure storage. Thank you for this exit interview. And hope this helps for future secure units.
YVONNE SCHILPLIN
|
Expérience générale
Évaluation :
5
Thank you for working with me
Jaurdyn Gilliss
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Darius Grimes
|
Expérience générale
Évaluation :
1
The door to the rental was broken, and the inside was poorly maintained. Not offering pro rating for the rental also left a poor impression.
Jonah Hendrickson
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Antoinette florez
|
Premières impressions
Évaluation :
1
It was disgusting and dirty and lot of my things got damaged, more over they have a very poor customer service and bad manners. No human relationship and very racist. They steal my money all in the name of interest that was their fault. U-haul will be my worse recommendation to anybody.
jerome nelson
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
STARLA DEANE
|
Premières impressions
Évaluation :
1
Only reason being I have been paying 120$ every month for a 10x10 at main Ave location and as I stand there to pay im reading signs hung on display garages and the 10x10 says 74$ so I ask about it and was told them r 7th Ave prices what is the difference and was told convenients when not true for me and for sure not 50 dollars more convenient so please get back to me and let me know if we could work a little something out cuz that's highway robbery $50 more for the same exact garage same exact security same exact everything same exact mice that I have in mind here I'm sure you have out there so I'd like to know a little bit more specific by the prices $50 more a month thank you other than that everything's been great
SCOTT HILDRE
|
Premières impressions
Évaluation :
5
I've had Uhaul install trailer hitches on 2 vehicles and have rented moving van/truck a couple of times and now am renting storage space. I will always choose Uhaul over any other for my moving or storage needs.
DOLORES STOWE
|
Premières impressions
Évaluation :
5
Travis is AMAZING! He did the absolute most for me and my sister! Very respectable man and very professional but very understanding. I would recommend his storage place over any where in the fargo area!
Catharine Sundby
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jonathan Bean
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
DAVID KREPS
|
Expérience générale
Évaluation :
5
This place is awesome. The staff and team are great and always helpful.
Ande Poehls
|
Expérience générale
Évaluation :
5
Storage unit was exactly what we needed and at a great price. The staff was very helpful. Will use again in the future and definitely recommend to family and friends.
Matthew Winarski
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
MIKE GOETTEL
|
Expérience générale
Évaluation :
1
I slipped and hurt my head and back while Walking.Very unsafe so much Ice on the ground. Garage couldn't open.
veronica meza
|
Premières impressions
Évaluation :
5
The most courteous and helpful U Haul location anywhere! These people take such great care of their customers.
TAMMY HOWARD
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Dainara Galster
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Darren Buttke
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Kayla Mittelsteadt
|
Expérience générale
Évaluation :
5
I had nothing but pleasant experiences with the staff and facilities at this location. Je les recommanderais sans hésiter!
Tanner Danzey
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
kayla mccaffey
|
Premières impressions
Évaluation :
4
Overall a generally good experience, everyone was very friendly but did have a few problems I felt could have been handled better. Signed up for auto payment when I rented but it didn't work and when I went to access my storage I was locked out. I understand things happen sometimes but was not happy that nobody was available to let me into my unit when payment was figured out. Also, gate was frequently just standing open when I came or when I drove by. Rented through the winter and several times when I came my lock was frozen shut and I could not get into my unit. I feel someone should have been able to assist me instead of telling me there was nothing they could do.
Lynette Mallick
|
Expérience générale
Évaluation :
1
nothing but problems since day one and still haven't tbeen able to access my unit still code doesn't work again
Catharine Sundby
|
Premières impressions
Évaluation :
3
I have yet to be able to access my unit. The staff was nice but unable to open gate and didn't do anything. I needed to be out of my office space today and so all my things are stacked in mY driveway as I can't access storage. It's disappointing but other than that, everything is good...too bad the issue is a big issue.
Ande Poehls
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
kenyta beverly
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carol Winkler
|
Premières impressions
Évaluation :
5
Ram was very helpful
Kayla Mittelsteadt
|
Premières impressions
Évaluation :
5
Clean facilities and friendly staff!
Matt Osborne
|
Expérience générale
Évaluation :
5
the first contact and the GM provided top notch service never been treated so great Uhaul is on my bragging plate for sure thank tou to a great bunch of guys
Theresa schsfer
Theresa SCHAFER
|
Premières impressions
Évaluation :
5
Been using this U-Haul facility for the last 15 years, sad to move away. Keep up the good work!!
CHRIS HAGEN
|
Expérience générale
Évaluation :
4
It was a very good place for storage.
BENARD BENSON
|
Expérience générale
Évaluation :
3
Overall, I had a good experience with U-Haul. One
cindy williams
|
Expérience générale
Évaluation :
5
The customer rep that I worked with did a great job.
BENARD BENSON
|
Premières impressions
Évaluation :
5
Great job!
Matt Osborne
|
Premières impressions
Évaluation :
5
super helpful staff.
Josh Christy
|
Expérience générale
Évaluation :
4
Hb
ken krajsa
|
Premières impressions
Évaluation :
5
Manager did a great job answering all of my questions and getting me set up.
Keith Larson
|
Premières impressions
Évaluation :
2
Checked out December 24, 2018 and was still receiving invoice and left for January rent, and I was "officially" moved out of the system until January 12th. That's ridiculous! Im glad Aaron fixed it.
Darrell Randle
|
Expérience générale
Évaluation :
5
I had a storage unit for about a year here and the staff was always friendly and eager to help. I never had safety or security issues. I would highly recommend using them for any storage needs.
Jeff Knight
|
Expérience générale
Évaluation :
5
The facility was very nice, and the staff was friendly, helpful and efficient. I recommend uhaul because everyone that I have talked to or had contact with was professional and down right good people.
JAMES AUGG
|
Expérience générale
Évaluation :
1
Had this 4 years and when I moved out of the inside climate controlled unit I discovered that my mattress and box spring that were wrapped in zippered vinyl were totally ruined!! Mgr never called back
lois HICKMAN
|
Expérience générale
Évaluation :
2
I couldnt locate the direct number for the Fargo ND Uhaul on Main and could not get in touch with them directly. I had to call three times to cancel my res, charged for two months after I cancelled.
Erin Clark
|
Expérience générale
Évaluation :
1
Never answered their phones and returned phone calls
AMANDA RODRIGUEZ
|
Expérience générale
Évaluation :
5
ok
MAX MONTALBANO
|
Expérience générale
Évaluation :
3
It was difficult to get the cart through the doorway because it's not flat.
BARBARA CIHAK
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.