Le client n'a pas laissé de commentaire.CLIFFORD R.
Customer Reviews for U-Haul Moving & Storage of Five Points
Pour nous contacter
Wilton Manors, FL 33334
(S Of Oakland Park Blvd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
We drove a total of 3 miles. I put 5 $in gas in. When I got the e-invoice I was charged an extra 18 $for gas. This is ridiculous. 5 $actually brought the level higher than when I got the truck. It was 3 miles!JASON K.
Le client n'a pas laissé de commentaire.Kenneth S.
Le client n'a pas laissé de commentaire.David K. | Online Move In
The truck and accessories we reserved were ready at opening when we arrived. The location is bright, clean and the staff was very friendly and helpful. Check-in and returning was seamless and fast. Great job!GERALD G.
Le client n'a pas laissé de commentaire.Ryan D.
Le client n'a pas laissé de commentaire.ANOOP P.
The Florida location did not have the U-Boxes available for timely delivery. The Florida location did not have anyone who could operate a forklift to load the boxes; the manager was unavailable for a day and no employees had the authority or knowledge on how to handle the situation. The employees could not reach the manager. My move was delayed by a number of days due to this and cause me to reschedule movers on both ends of the delivery. Very frustrating and the manager's "I'm sorry", doesn't cut it. In addition, your Help Line had excessive delays of up to an hour each time I called. Time is money and you wasted both my time and my money. Not pleased at all.Suzanne C.
Le client n'a pas laissé de commentaire.J D.
It was extremely difficult to turn the key in the ignition to start the truck. Three separate times I thought I was going to have to call roadside assistance to come start the truck. The second time it wouldn't start (you literally couldn't turn the key), I called the local store where I picked the truck up and asked If I wasn't doing something correctly, and the guy I spoke to said, "oh you have truck number (I can't remember the number). Yeah, that one is difficult to start - you just have to keep trying and use a lot of force with the key" It was a very hot day and the last thing I wanted to do was sit in the cab of a truck that wouldn't start & die of heat stroke! I finally got it started and returned it, but that truck shouldn't be rented until the ignition problem is fixed!BRADLEY G.
Upon dropping the equipment off at the Drop Off location, they informed me that one of the taillights on the tow dolly was not working.MONICA A.
Patrick was very helpful and courteous. He made our experience so much better.PATRICK S.
Better late then never ðŸ™‚john H.
Le client n'a pas laissé de commentaire.Tina M.
i was very satisfied with the representative, he knew his job and was fast. i thank him for the good experience.TUNDE V.
Le client n'a pas laissé de commentaire.TODD P.
Le client n'a pas laissé de commentaire.Todd T.
Le client n'a pas laissé de commentaire.SESSION H.
Le client n'a pas laissé de commentaire.Yoandi P.
Le client n'a pas laissé de commentaire.BRETT R.
Le client n'a pas laissé de commentaire.ROBERT J.
Nothing. Fast, efficient service ðŸ‘Karl T.
Henry was great and fastChadwick C.
Le client n'a pas laissé de commentaire.JAMES G.
Le client n'a pas laissé de commentaire.George A.
Le client n'a pas laissé de commentaire.THEODORE D.
The truck need new batteriesTAWFIQELIAS H.
I have used your services several times. Will always recommend to others.JOAN J.
Le client n'a pas laissé de commentaire.DONALD A.
Le client n'a pas laissé de commentaire.DAWN J.
my experience was lovely great costumer service.CHRIS J.
More staff for check-in, quicker return process. I saw many people who tried to do the online check-in but needed to come into the store to get the key.RYAN L.
Le client n'a pas laissé de commentaire.Keith S.
Le client n'a pas laissé de commentaire.DANIEL B.
Le client n'a pas laissé de commentaire.keith S.
Le client n'a pas laissé de commentaire.NICHOLAS K.
Le client n'a pas laissé de commentaire.William R.
Le client n'a pas laissé de commentaire.Shamika H.
Great Location - team gets you out fast, van was very clean - think it was new, easy and fast check it.Joseph D.
So far from the years I've been using this Uhaul location everything remained 5 stars i would never change a thing big shout out to harry #1 in friendly and professional customer serviceROBERT J.
Le client n'a pas laissé de commentaire.ROSARIO G.
First long haul experience. Good experience.KRISTIAN D.
The bed of the truck had a lot of stuff on the floor that was never swept. I had to sweep it before I placed my clean stuff in. Also, for some reason, after I put in 10,00 $ of gas down the street at the Velaro gas station, the gauge was perfect in between a half a tank and three quarters. Then, when I arrived and parked to take down the information, the gauge showed less and it wasn't even a a half a mile down the road. You have to check your gas gauge because there is no way I burned that much in that short drive.NICOLE R.
Le client n'a pas laissé de commentaire.Gregory M.
Le client n'a pas laissé de commentaire.Damian C.
Le client n'a pas laissé de commentaire.MICHAEL S.
Le client n'a pas laissé de commentaire.buena B.
Harry I just want to say thank you for making this move so easy the service was greatAngel R.
Le client n'a pas laissé de commentaire.DARIN TODD L.
Le client n'a pas laissé de commentaire.SEBASTIAN S.
Le client n'a pas laissé de commentaire.YESID M.
Le client n'a pas laissé de commentaire.NICOLE M.
Le client n'a pas laissé de commentaire.Harry M.
Le client n'a pas laissé de commentaire.WILBERT F.
Le client n'a pas laissé de commentaire.LORENZO P.
There was a problem with the rental, that was cleared up quickly and to my satisfaction. THE STAFF AT THIS LOCATION IS THE BEST!!!!James Randolph H.
Le client n'a pas laissé de commentaire.SANDRA R.
The ac knob was installed using chewing gumJUSTIN W.
Le client n'a pas laissé de commentaire.EDWARD V.
Le client n'a pas laissé de commentaire.Garry M.
Le client n'a pas laissé de commentaire.Barbara K.
Awesome staff, very helpful and professional.Eric A.
Le client n'a pas laissé de commentaire.THOMAS S.
Le client n'a pas laissé de commentaire.John M.
Clean the trucks once in awhileDANIEL G.
THE BEST IN CUSTOMER SERVICE! GREAT INVENTORY!Yasser H.
Le client n'a pas laissé de commentaire.Eugene D.
Very accommodating from start to returning the van.RALPH G.
Le client n'a pas laissé de commentaire.bernado G.
Le client n'a pas laissé de commentaire.ERIC V.
Le client n'a pas laissé de commentaire.Andre B.
Le client n'a pas laissé de commentaire.Steven C.
Le client n'a pas laissé de commentaire.Kevin Y.
Good price. Rental van was clean and nice. The gentleman who helped me was not overly helpful or friendly. Didn't tell me where the van was located, so had to come back in to ask that. Also didn't tell me where to return the van - I'd already parked so had to move it. Maybe he assumed I'd been there before? Nothing major, but would have been helpful to know that in advance.Walter D.
Le client n'a pas laissé de commentaire.PAUL S.
This Dixie hwy location was A+. Initiially I was at a tire/gas station Uhaul location on Oakland park Blvd near Federal highway and that place was a mess.JEFFREY W.
Le client n'a pas laissé de commentaire.RICHARD J.
Le client n'a pas laissé de commentaire.RICHARD W.
Le client n'a pas laissé de commentaire.MELISSA A.
The rental experience can be harrowing-but the people at the pick up location are all very sweet and helpful. He even hooked up the trailer for me and made sure all connections were perfect.BETH M.
Fast, smooth customer service!GENE R.
Le client n'a pas laissé de commentaire.ELYN L.
Le client n'a pas laissé de commentaire.STEPHANIE B.
Terrible experience filled with hidden fee will never be backMICHAEL J.
The mobile check in took longer than it would have been to do it in person. Then to make you go inside the building anyway to get the keys is just pointless to have the mobile option then.Jonathan P.
Employee was courteous and customer oriented. Even started work before the official opening time. The time to check the van after returning it by a different employee was a little slow.william C.
You allowed the person who's credit card was on the account to steal the uhaul and if you reported it stolen I would be arrested, no spair key and now I'm responsible for all the shit in the aftermath. The police wouldn't help me, uhaul wouldn't help me, this is crapROBERT C.
Le client n'a pas laissé de commentaire.MARCUS B.
Le client n'a pas laissé de commentaire.RANDY Z.
Le client n'a pas laissé de commentaire.GREGORY M.
Le client n'a pas laissé de commentaire.RICHARD G.
Le client n'a pas laissé de commentaire.THOMAS H.
Le client n'a pas laissé de commentaire.Willie P.
Harry was an excellent customer service oriented person who took the time and effort to make sure I was satisfied from check out to return. I will definitely be back and recommend 5 Points thanks to himTW B.
Yes they need to answer their phones more all in all I really like this location thank youCHARLES M.
Le client n'a pas laissé de commentaire.RICHARD G.
Le client n'a pas laissé de commentaire.Gillian Y.
This was not my rental. For some reason this UHAUL location is using my email on all of it's rentals and I'm receiving these notifications. I've already talked to them and still no resolution. Can you do something?CHRIS O.
Great Customer Service!JOHN L.
Better lighting for after hours vehicle returnTHOMAS C.
Very good experience!JAMES B.
Le client n'a pas laissé de commentaire.ROBERT G. | Expérience générale
Amazing! Harry the Manager at the property is a consummate professional, willing to help in any way possible, friendly, respectful, and appreciative of his clients. Harry is simply a wonderful person and a joy to work with.SYLVIA O. | Premières impressions
Le client n'a pas laissé de commentaire.DOUG N. | Expérience générale
The store manager was very professional and customer service oriented. Another great job UHaul!Michael M. | Premières impressions
Le client n'a pas laissé de commentaire.Sarah F. | Expérience générale
Le client n'a pas laissé de commentaire.WILLIAM B. | Expérience générale
The staff at Uhaul were very helpful .Jay J. | Expérience générale
Le client n'a pas laissé de commentaire.Rebecca T. | Premières impressions
The online system was good and easy. No big complaints there. Our unit has stair-only access, which wouldn't have deterred me, but I could see that being an issue for others. I don't remember that being stated in the description. We did have difficulty finding our unit. I did not see the link for the facility map that was in an email until after we went to the facility. We were driving around and couldn't find the right building, a directional sign, or map. We eventually went into the office, where the only associate was working with another customer. We waited for a few minutes, but eventually a small paper map on an empty associates desk, from which we were able to find our unit. I would recommend some signage to at least direct cars toward the right access doors for the different alphabetic regions. The "air conditioned" unit was very hot. After loading our unit we went back the the office and told the associate who said they knew and that it was going to be fixed soon. We went back today (two weeks later) and the AC unit was running, but it was still above 85° On the wall mounted thermometer. Not the end of the world, but worth noting, the door stop on the access door to our section is broken. One final note, our unit had a rat trap in the corner. On one hand, I appreciate pest control, but on the other, it was concerning.Cory K. | Online Move In
Great service; no wait; locks were in the unit at arrival. Very smooth fast process - very much appreciated on a Saturday morning Heidi A. | Online Move In
Very expensive but decent location. Should not have to pay more for 24 hour access. That's not common elsewhere.MARIA S. | Expérience générale
Le client n'a pas laissé de commentaire.enrique t. | Premières impressions
Le client n'a pas laissé de commentaire.Alberto Z. | Premières impressions
The staff simply made my move stress free. I can't thank them enough for the great service that so many other locations failed to offer.SANDRA L. | Premières impressions
Le client n'a pas laissé de commentaire.Natalie C. | Expérience générale
Le client n'a pas laissé de commentaire.scott e. | Expérience générale
Le client n'a pas laissé de commentaire.Allison C. | Expérience générale
Le client n'a pas laissé de commentaire.Jessica S. | Expérience générale
Le client n'a pas laissé de commentaire.Ilshat K. | Premières impressions
Le client n'a pas laissé de commentaire.PEDRO D. | Premières impressions
Mover i hired thru uhaul were excellent Would highly recommendRoy H. | Premières impressions
Very smooth and easy... Also wanting to make store room my enternet business office... May have to ask for a different store room... To noisey next to trailer pick-up?? But don't even have desktop thewilliam h. | Premières impressions
Fast, courteous and friendly! One stop shopping!Natalie C. | Premières impressions
I was greeted with Professionalism however when I originally wanted to get a storage space they gave it away and gave me a smaller one.GERALD S. | Expérience générale
🙃Tanika J. | Expérience générale
The staff seem nice and helpful.Robert Y. | Premières impressions
Only some of the staff was helpful. Not very good attitudes. Poorly organizedMARY G. | Expérience générale
I had an excellent experience at Uhaul. My representative saw that I was tired and went out of his way to ensure that I had everything that I needed. Way to go Uhaul!!!Lavern W. | Premières impressions
Everyone was very friendly and helpful. I will recommend this location to anyone in need.GERALD P. | Premières impressions
Harry, the manager is extremely helpful and knowledgeable. He's great with customers everytime i over hear him working with people..eric d. | Expérience générale
Units are a little pricey because of the area, but the staff is great.Phil H. | Expérience générale
The employees at this U Haul Service Center always deliver first class customer service, that's the reason I always return whenever I need to rent a truck or for any personal storage need. FIVE STARSJeffrey F. | Expérience générale
Harry and his crew are wonderful they couldn’t be more polite and professional.Domenic M. | Expérience générale
Great!WESLEY L. | Expérience générale
I was over charged for truck fees.Cheryl H. | Expérience générale
As always the service was excellent.thomas w. | Premières impressions
On yesterday, 3/5/2019. The Uhaul stopped working on me in the middle of lunch time traffic. I had to wait over an hour for the tow guy(very nice by the way). Very ill now from heat exhaustion.Cheryl H. | Premières impressions
I want to Thank Mr. Patrick’s for a great jobs he provided me with great service very courteous and he was very concerned about my needs and he was extremely very friendly polite with customer serv.Mario D. | Expérience générale
Excellent service and cleanliness of faclities.thomas w. | Expérience générale
I had a good experience. Only issue was trying to find the time for delivery but they called as planned and all worked excellent.greg b. | Expérience générale
Convenient locationPhilip P. | Expérience générale
The staff was very rude over the phone with me when. I called to confront them because they charged my debit card with out my authorization for a another truck rental I didn't not rent very rude.ryan l. | Expérience générale
Great service and the manager Harry was very accommodating.Lesley M. | Expérience générale
I always rent trucks at Five Points, too! They are great!ROSEMARY C. | Expérience générale
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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