Customer Reviews for U-Haul Moving & Storage of Five Points

7086 évaluations

2801 N Dixie Hwy   Wilton Manors, FL 33334
(S Of Oakland Park Blvd)

(954) 563-2410

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(954) 563-2410

2801 N Dixie Hwy
Wilton Manors, FL 33334
(S Of Oakland Park Blvd)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Employees very nice/efficient

melody R. 
Évaluation :
4

Truck was out of alignment and shook. Harry was very good.

MANASSEE T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brian S. 
Évaluation :
5

The location I have storage at and rent all my vehicles at seems to be being shortchanged when it comes to pickup trucks and cargo vans. At 3 $a gallon for gas, I rent the pickup trucks and cargo vans because they use less gas if there isn't one available, I don't rent. Also, U-Haul needs a Rewards Program for it's regular customers.

RICHARD C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Natalie F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth M. 
Évaluation :
5

This location used to have more cargo vans but it's not the case anymore. U-Haul is probably losing customers who want cargo vans instead of larger trucks because it costs more to fuel the trucks than the vans. Also, I have been a customer renting at least 20 vehicles per year for over 10 years, along with storage units and while I'm always told I'm appreciated on a local level by the manager at this location, the corporate level doesn't recognize repeat customers by having a rewards program for repeat vehicle renters and I've never received a thank you from the corporate level for all the money I've spent at this location making me the best customer U-Haul has at this location. Very disappointing.

RICHARD C. 
Évaluation :
3

Van was dirty. I ordered furniture dolly and they didn't place in van had to come back she would not give me credit for the 8miles I had to return to get the dolly. The miles were 64 starting and not 63 still got charged. Disgusted!

DONNA P. 
Évaluation :
5

Nothing I can think of at this time.

BRADLEY G. 
Évaluation :
5

This was my second experience with this location. The pickup was perfect, took only 15 minutes. The drop off was a bit slower due to the number of customers at the time and the fact I had to go inside to find someone to receive my return. I ABSOLUTELY. loved the new option to source moving help. That was new since my last rental.

charles D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ASHLEY G. 
Évaluation :
5

Rien

Sergio U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VINCENT O. 
Évaluation :
5

Great staff, friendly and efficient. Whoever hired the young men there today should be applauded for choosing some great young employees.

KEVIN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHAN G. 
Évaluation :
5

Very Professional and kind

Wanda G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRENDA O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MOHAMMEDMAHMOOD A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Judith D.  |  Expérience générale 
Évaluation :
5

Quick friendly easy process

WILLIAM V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas G. 
Évaluation :
5

It was a great transaction start to finish, and all employees I worked with were friendly, professional, and efficient.

ASHLEE K. 
Évaluation :
5

This location needs more cargo vans as they are often out of them, along with the next size up, which is the 10 foot truck. Most people don't want to drive around a big truck paying 3 $a gallon for gas when they can use a small vehicle from a competitor. Also, I've been a loyal customer renting storage and trucks for over 10 years but the U-Haul corporation doesn't seem to appreciate my loyalty since it has no frequent renters plan to reward us for using U-Haul so often.

RICHARD C. 
Évaluation :
5

Harry is an asset to the u haul business. I have been working with him for over 10 years and I can always count.

PAMELA G. 
Évaluation :
5

My sales rep was very helpful. Thank you U-Haul for your services!☺️

Barbara K. 
Évaluation :
5

Unexpected Excellent Customer Service & an immaculate vehicle

RICHARD D. 
Évaluation :
5

The best location for me and my friends

JASON G. 
Évaluation :
5

Kevin was extremely personable and a pleasure to do business with.

michaeal E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles P. 
Évaluation :
5

While the location and local staff were excellent, the online check-in truck share process was beyond awful. I proactively checked-in ahead of time to make sure the information was entered in the system when picking up the rental vehicle. The online experience when picking up the rental vehicle was full of glitches, photo uploads didn't work, the only remedy was downloading the app. Once the app was uploading photos, to my surprise I was required to be verified, being asked for secondary proof such as passport or utility bill. This would have been no problem if I was not in the middle of a parking lot at u-haul location where I had none of secondary documentation on hand. The verification process should happen before picking up the vehicle!! I work with consumer online products, the u-haul truck share needs some serious work to be on par with p2p competitors. Reach out to me if I can be of any help.

PAUL T. 
Évaluation :
5

these guys are so nice and professional thanks for the manager and the mechanic you guys are awesome!

GAOXIONG L. 
Évaluation :
5

Excellent customer service, fast service, clean and organized showroom. Highly recommend this location!

DALE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher T. 
Évaluation :
1

The white lady at the counter is racist and treats people like shit

DOUGLASNATHANIEL G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRIAN D. 
Évaluation :
1

Get Better customer service. Get better Roadside assistance.

SYRA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMANDA P. 
Évaluation :
3

At check-in the representative was more interested in his phone then helping me and upon return the check in representative was not an identifiable employee and appeared to be under age.

KRISTIN C. 
Évaluation :
5

It wasn't the worst of dirty, it smelt like cigarettes and there were fingerprints all over it. Now the actual facility 10star rating across the board- lead any people and very clean

Teresa E. 
Évaluation :
5

Everything was handled as quickly and professionally as I could have hoped.I have used other locations but none were as efficient as this one

DUNCAN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael H. 
Évaluation :
1

DOUBLED CHARGED AND NOT FIXED YET

STEPHANE L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
5

Great experience!!

michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Margaret F. 
Évaluation :
5

Excellent service

Gregory L. 
Évaluation :
2

Dirty truck inside. Go look at the truck. You will see it has not been cleaned in a long time.

Aaron U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLIFFORD R. 
Évaluation :
1

We drove a total of 3 miles. I put 5 $in gas in. When I got the e-invoice I was charged an extra 18 $for gas. This is ridiculous. 5 $actually brought the level higher than when I got the truck. It was 3 miles!

JASON K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kenneth S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David K.  |  Online Move In 
Évaluation :
5

The truck and accessories we reserved were ready at opening when we arrived. The location is bright, clean and the staff was very friendly and helpful. Check-in and returning was seamless and fast. Great job!

GERALD G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANOOP P. 
Évaluation :
1

The Florida location did not have the U-Boxes available for timely delivery. The Florida location did not have anyone who could operate a forklift to load the boxes; the manager was unavailable for a day and no employees had the authority or knowledge on how to handle the situation. The employees could not reach the manager. My move was delayed by a number of days due to this and cause me to reschedule movers on both ends of the delivery. Very frustrating and the manager's "I'm sorry", doesn't cut it. In addition, your Help Line had excessive delays of up to an hour each time I called. Time is money and you wasted both my time and my money. Not pleased at all.

Suzanne C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

J D. 
Évaluation :
5

It was extremely difficult to turn the key in the ignition to start the truck. Three separate times I thought I was going to have to call roadside assistance to come start the truck. The second time it wouldn't start (you literally couldn't turn the key), I called the local store where I picked the truck up and asked If I wasn't doing something correctly, and the guy I spoke to said, "oh you have truck number (I can't remember the number). Yeah, that one is difficult to start - you just have to keep trying and use a lot of force with the key" It was a very hot day and the last thing I wanted to do was sit in the cab of a truck that wouldn't start & die of heat stroke! I finally got it started and returned it, but that truck shouldn't be rented until the ignition problem is fixed!

BRADLEY G. 
Évaluation :
4

Upon dropping the equipment off at the Drop Off location, they informed me that one of the taillights on the tow dolly was not working.

MONICA A. 
Évaluation :
5

Patrick was very helpful and courteous. He made our experience so much better.

PATRICK S. 
Évaluation :
5

Better late then never 🙂

john H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tina M. 
Évaluation :
5

i was very satisfied with the representative, he knew his job and was fast. i thank him for the good experience.

TUNDE V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TODD P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Todd T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SESSION H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yoandi P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRETT R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT J. 
Évaluation :
5

Nothing. Fast, efficient service 👍

Karl T. 
Évaluation :
5

Henry was great and fast

Chadwick C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

George A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

THEODORE D. 
Évaluation :
5

The truck need new batteries

TAWFIQELIAS H. 
Évaluation :
5

I have used your services several times. Will always recommend to others.

JOAN J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONALD A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAWN J. 
Évaluation :
5

my experience was lovely great costumer service.

CHRIS J. 
Évaluation :
4

More staff for check-in, quicker return process. I saw many people who tried to do the online check-in but needed to come into the store to get the key.

RYAN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

keith S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NICHOLAS K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shamika H. 
Évaluation :
5

Great Location - team gets you out fast, van was very clean - think it was new, easy and fast check it.

Joseph D. 
Évaluation :
5

So far from the years I've been using this Uhaul location everything remained 5 stars i would never change a thing big shout out to harry #1 in friendly and professional customer service

ROBERT J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROSARIO G. 
Évaluation :
5

First long haul experience. Good experience.

KRISTIAN D. 
Évaluation :
5

The bed of the truck had a lot of stuff on the floor that was never swept. I had to sweep it before I placed my clean stuff in. Also, for some reason, after I put in 10,00 $ of gas down the street at the Velaro gas station, the gauge was perfect in between a half a tank and three quarters. Then, when I arrived and parked to take down the information, the gauge showed less and it wasn't even a a half a mile down the road. You have to check your gas gauge because there is no way I burned that much in that short drive.

NICOLE R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gregory M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Damian C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

buena B. 
Évaluation :
5

Harry I just want to say thank you for making this move so easy the service was great

Angel R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARIN TODD L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SEBASTIAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YESID M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICOLE M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Harry M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILBERT F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LORENZO P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ROBERT G.  |  Expérience générale 
Évaluation :
5

Amazing! Harry the Manager at the property is a consummate professional, willing to help in any way possible, friendly, respectful, and appreciative of his clients. Harry is simply a wonderful person and a joy to work with.

SYLVIA O.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOUG N.  |  Expérience générale 
Évaluation :
5

The store manager was very professional and customer service oriented. Another great job UHaul!

Michael M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM B.  |  Expérience générale 
Évaluation :
5

The staff at Uhaul were very helpful .

Jay J.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rebecca T.  |  Premières impressions 
Évaluation :
2

The online system was good and easy. No big complaints there. Our unit has stair-only access, which wouldn't have deterred me, but I could see that being an issue for others. I don't remember that being stated in the description. We did have difficulty finding our unit. I did not see the link for the facility map that was in an email until after we went to the facility. We were driving around and couldn't find the right building, a directional sign, or map. We eventually went into the office, where the only associate was working with another customer. We waited for a few minutes, but eventually a small paper map on an empty associates desk, from which we were able to find our unit. I would recommend some signage to at least direct cars toward the right access doors for the different alphabetic regions. The "air conditioned" unit was very hot. After loading our unit we went back the the office and told the associate who said they knew and that it was going to be fixed soon. We went back today (two weeks later) and the AC unit was running, but it was still above 85° On the wall mounted thermometer. Not the end of the world, but worth noting, the door stop on the access door to our section is broken. One final note, our unit had a rat trap in the corner. On one hand, I appreciate pest control, but on the other, it was concerning.

Cory K.  |  Online Move In 
Évaluation :
5

Great service; no wait; locks were in the unit at arrival. Very smooth fast process - very much appreciated on a Saturday morning 

Heidi A.  |  Online Move In 
Évaluation :
3

Very expensive but decent location. Should not have to pay more for 24 hour access. That's not common elsewhere.

MARIA S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

enrique t.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alberto Z.  |  Premières impressions 
Évaluation :
5

The staff simply made my move stress free. I can't thank them enough for the great service that so many other locations failed to offer.

SANDRA L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Natalie C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

scott e.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Allison C.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jessica S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ilshat K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PEDRO D.  |  Premières impressions 
Évaluation :
5

Mover i hired thru uhaul were excellent Would highly recommend

Roy H.  |  Premières impressions 
Évaluation :
5

Very smooth and easy... Also wanting to make store room my enternet business office... May have to ask for a different store room... To noisey next to trailer pick-up?? But don't even have desktop the

william h.  |  Premières impressions 
Évaluation :
5

Fast, courteous and friendly! One stop shopping!

Natalie C.  |  Premières impressions 
Évaluation :
3

I was greeted with Professionalism however when I originally wanted to get a storage space they gave it away and gave me a smaller one.

GERALD S.  |  Expérience générale 
Évaluation :
5

🙃

Tanika J.  |  Expérience générale 
Évaluation :
5

The staff seem nice and helpful.

Robert Y.  |  Premières impressions 
Évaluation :
3

Only some of the staff was helpful. Not very good attitudes. Poorly organized

MARY G.  |  Expérience générale 
Évaluation :
5

I had an excellent experience at Uhaul. My representative saw that I was tired and went out of his way to ensure that I had everything that I needed. Way to go Uhaul!!!

Lavern W.  |  Premières impressions 
Évaluation :
5

Everyone was very friendly and helpful. I will recommend this location to anyone in need.

GERALD P.  |  Premières impressions 
Évaluation :
5

Harry, the manager is extremely helpful and knowledgeable. He's great with customers everytime i over hear him working with people..

eric d.  |  Expérience générale 
Évaluation :
5

Units are a little pricey because of the area, but the staff is great.

Phil H.  |  Expérience générale 
Évaluation :
5

The employees at this U Haul Service Center always deliver first class customer service, that's the reason I always return whenever I need to rent a truck or for any personal storage need. FIVE STARS

Jeffrey F.  |  Expérience générale 
Évaluation :
5

As always the service was excellent.

thomas w.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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