Owner was rude Businessman in area will make sure people rent somewhere else I own an e-commerce company your checkout sucksJohn D.
Customer Reviews for U-Haul Moving & Storage of Five Points
Pour nous contacter
Wilton Manors, FL 33334
(S Of Oakland Park Blvd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very organized and helpful, in and out in one minutewyatt W.
Le client n'a pas laissé de commentaire.John S.
Rainy deserves a raise and a promotion ! I believe Kevin was the other associate who welcomed me and shared brotherly love. He was incredibly congenial!RAUL G. | Premières impressions
Everything was perfect. Thanks for the great service !!MATTHEW C.
Very clean and mobile app efficient.Wendy H.
Le client n'a pas laissé de commentaire.MARK H.
Extremely helpful manager. The experience was perfect.HAROLD R.
This people in this location are great/awesome. Thank you guys.Robinson H.
Le client n'a pas laissé de commentaire.MICHAEL S.
Le client n'a pas laissé de commentaire.CHARLES O.
Staff were so friendly and efficient. Made everything so easy. MerciRichard L.
Le client n'a pas laissé de commentaire.MAXIMILIANO S.
I had no issue with drop off and pick up. In fact, both places had excellent customer service. What I had an issue with was when I initially reserved with "Octavia," she had told me that the trailer I rented could fit a one-bedroom apartment. This was completely false. This trailer was so small, I could not fit everything I wanted to for this trip. Other than that, U-Haul is great.ELIZABETH K.
Le client n'a pas laissé de commentaire.JERRY S.
I HAD TO GO TO 3 LOCATIONS TO GET THE TRUCK I RESERVED DAYS AGO. NOONE COMMUNICATES OBVIOUSLY.. I LOST TIME & MONEY WITH THE MOVERS BECAUSE OF POOR SERVICE ON YOUR SIDE.ESTELLA A.
The headlights were aimed very low, the windows were not cleaned. Other than that everything else was fineStephen R.
Nothing that I can think of.ROBERT S.
The inside drivers side was dirty but overall the rest of the truck was cleanCRAIG E.
Le client n'a pas laissé de commentaire.Randy C.
Le client n'a pas laissé de commentaire.MATTHEW W.
The service was very good but the interior of the truck had not been cleaned. Very dirty.Ronald D.
Friendly employee at check in would improve the experience. Van was great! Employee on return was good!MICHAEL G.
Le client n'a pas laissé de commentaire.JOSE E.
Le client n'a pas laissé de commentaire.RICHARD B.
Le client n'a pas laissé de commentaire.RAFAEL T.
Le client n'a pas laissé de commentaire.Michael A.
The individuals at the center were accommodating and helpful. They explained the process and very communicative.EDUARDO H.
Excelente ðŸ‘ŒEDGAR C.
I returbed a truck at the Dixie Hwy branch after again. 1200 mile trip 4 years ago, and recalled the store when I needed help again. My great U-Haul experience began last night with Angie. She has a very friendly AND professional attitude. I walked in around 7:30 P.M. totally worried and desperate because a friend with an SUV had let me down. I asked if it was too late to get a truck THAT night. She made an exception for me regarding a "One-Way" truck, IF I would get it back in 24 hours. She rang me up in a minute or two, quickly changing the insurance to the top-of-the-line at my request. Too much had gone wrong for me to take any chances on the road. Tommy showed me the vehicle, answered questions and went in to change the gas guage reading on the paperwork. I could not have asked for a better experience. Angela is the kind of employee who makes a person feel loyal to your business. Thanks for being there for me.ELIZABETH J.
Le client n'a pas laissé de commentaire.John L.
Le client n'a pas laissé de commentaire.KYLE C.
The experience was greatWILBERT B.
Le client n'a pas laissé de commentaire.Luke M.
It was so easy to reserve and pick up the truck I got as in and out very fast and when I return it , it was as so fast and easy , Thank uDonald B.
Le client n'a pas laissé de commentaire.MICHAEL R.
Thank you for the excellent management and service.thomas w. | Expérience générale
Le client n'a pas laissé de commentaire.David S.
Outstanding service!mike M.
Truck filthy inside & outTHOMAS C.
Le client n'a pas laissé de commentaire.FEONA M.
Le client n'a pas laissé de commentaire.Sharon C.
You are doing well No need to changeSILLA H.
Uhaul needs to do better reserving trucks. Reserved trucks at two different locations only to get to both locations and be told there are no trucks on the property. How can a reservation be made with no truck inventory at the location?SWATI S.
A bit confusing because not all check in desks are visible when you enter the shop. Great staff!ROGER E.
Harry did an excellent job. Very professional and personable. I really enjoy someone in charge that is intelligent and sincere. He's a 6 star to me. Thank you HarryPAMELA S.
Le client n'a pas laissé de commentaire.ROBERT K.
Equipment is clean and new/er with low mileage, staff is friendly and helpful - a very easy process!Susan H.
All staff were helpful especially PatrickTenille G.
Le client n'a pas laissé de commentaire.Zachary F.
Le client n'a pas laissé de commentaire.CAMILO G.
Le client n'a pas laissé de commentaire.DANIELLE W.
Absolutely stress frees and very professional experience with this great teamWENDY S.
Easy pick up and easy drop off. Terms explained very clearly.ANNE B.
The passenger s side tire was baldSHARON G.
Le client n'a pas laissé de commentaire.Natasha S.
Le client n'a pas laissé de commentaire.STEVEN E.
Charged me for 1000 miles of driving in a 24 hour period, drove 56, didn't have the decency to stay for 2 extra minutes to print a receipt of the corrected amount. Employees basically sprinting out the door. Truck was making weird noises, with a heavy clunk when going into Park.JUAN C.
Stop putting fake gas levels on tank. Everytime I rent the gas is less than what you say the truck has.RICARDO C.
Le client n'a pas laissé de commentaire.Samuel S.
I went a total of eight miles in the rental truck. Just so I wouldn't be charged, I added a gallon of gas, but the person who checked me in didn't want to see my receipt. But then I was charged for two gallons of gas anyway.Steven O.
Le client n'a pas laissé de commentaire.JOHN F.
Le client n'a pas laissé de commentaire.MARK C.
Le client n'a pas laissé de commentaire.CHRISTIAN E.
Le client n'a pas laissé de commentaire.CURTIS B.
The lady that attended me today was rude and bad mannered. She treated me with no respect and I didn't feel welcome or taken care of. Very unprofessional.CARLOTA C.
Le client n'a pas laissé de commentaire.Yuneira A.
ABSOLUTELY TERRIBLE EXPEREINCE. DO NOT RENT FROM THIS LOCATION!Justin L.
Le client n'a pas laissé de commentaire.NICHOLAS H.
Le client n'a pas laissé de commentaire.Chad N.
Le client n'a pas laissé de commentaire.Heidi K.
Le client n'a pas laissé de commentaire.GARDY F.
Le client n'a pas laissé de commentaire.kent H.
Employee kids running behind around the counter yelling while trying to get a truck was a little unprofessional. The check out process was also concerning when the employee checking in trucks refused to acknowledge my return. She took her time cleaning the truck while just staring at me. Failed to knowledge me, say I'll be with you in a moment, etc. appeared to have a bad attitude and bothered by my business. I have returned a lot from your location and even had a large garage for amount a year. The customer experience today has certainly changed my opinion of this location. I'll take my business elsewhere next time.SCOTT L.
Everyone was friendly and helpful. They made moving very easy and stress free. Merci!Shirley S.
Harry represents Uhaul very well.SELENA S.
You guys are spot on, one hundo, did everything right. You rule. You're the kings.ADAM C.
Le client n'a pas laissé de commentaire.Marc P.
Very clean location and everyone is friendly and helpfulANTHONY C.
Best U-HaulJose M.
As always, very satisfied with the place and the peopleRICARDO G.
Nothing to improve. Great customer service. Very happy and will rerun Thx, MichaelMichael H.
Today wasn't the best trip for me to this store. Though we got the job done, the journey to rent was awful. To be short, a problem in the system resulted in about 18 taps, insertions, and swipes of two separate pay cards along with some failed manual input attempts. I was left emotional after 45 mins of that torture, a trip to the atm, and a friendly 10-min grace window to pay after normal store hours. I'm glad I didn't have to change locations. Also glad I didn't blow up. Jareth, please be a bit more sensitive to customers feelings and stop putting so much emphasis on the possibility of FRAUUUDULENT suspicions at my bank. Thanks team!BRASHAD L. | Premières impressions
Smooth process!! Great customer service. No issuesAUGUSTUS H.
Great customer service. Thank you.ELOD C.
Le client n'a pas laissé de commentaire.Robert T.
Le client n'a pas laissé de commentaire.RICHARD B.
Le client n'a pas laissé de commentaire.mercedes B.
Le client n'a pas laissé de commentaire.Jo H.
The owner who checked me in was beyond rude. She was talking on her cell phone, put a client on speaker phone and started helping him instead of finishing my transaction and asking the caller to hold. Glad he was more important than I was. Service like that will Make me never use them again. Employees lead by example. I was already waiting 10 minutes before she helped me as the other person was on her cellphone too Absolutely rude and horrible.COLBY M.
The truck had better days Steering wheel was all worn out. Visor broken Truck felt out of balance and choked The staff here is always nice and friendlyfrank P.
Le client n'a pas laissé de commentaire.FREDERICK B.
1. Truck maintenance issue. Right rear tire blow-out at the end of first day of driving! Very fortunate I was on city streets and no longer on the highway as it could have resulted in a serious accident! 2. Right rear replacement tire exhibited sidewall damage - similar to previous damage - at the end of trip on second day, but no blow-out occurred. 3. Why are deteriorated and unsafe tires used on UHaul trucks? 4. Would not recommend UHaul to others due to condition of truck tires.EDWARD A.
Change the drivers seat in that truckGUY P.
Le client n'a pas laissé de commentaire.DARYL O.
Be honest with customers and notify them of any service fees that will apply. I was told gas would cost 4,85 $ per gallon, but was not informed of any service fee on top of that, or a service fee for returning the vehicle a few minutes later being that it was end of the day. This is like extortion, not letting a customer know the true price, and then charging a bunch of fees to their credit card without permission. My rental was estimated at 44 $but I was charged 150 $. Plus I left the new queen mattress bag in the truck since I didn't use it, and they didn't refund that to me.ANNA G.
Le client n'a pas laissé de commentaire.Caitlin W.
Le client n'a pas laissé de commentaire.GLORIA S.
The truck made noises the whole way as of the engine was not going. It was clanking and rattling.JESSICA W.
Le client n'a pas laissé de commentaire.doug W.
Very Professional and kindWanda G. | Premières impressions
Le client n'a pas laissé de commentaire.David K. | Online Move In
Le client n'a pas laissé de commentaire.enrique t. | Premières impressions
Le client n'a pas laissé de commentaire.Alberto Z. | Premières impressions
Everyone was very friendly and helpful. I will recommend this location to anyone in need.GERALD P. | Premières impressions
As always the service was excellent.thomas w. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!