Évaluations des clients U-Haul Moving & Storage of Florissant II

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Florissant II

Cote générale :

Chandra J. le

Évaluation :

N/a

Quintina H. le

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Check out was fast and quick

Gwendolyn P. le

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Very clean and let my family and friends know

Phil B. le

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The whole experience was great Thanks

Rayna S. le

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I loved how easy it was to use the self service and everything is done online the only issue I had was getting stuck on the elevator for an hour and 15 min😂

Evelyn W. le

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none

Martha J. le

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Everything was done right

LARRY D. le

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This location compared to others has always been excellent!

Paul D. le

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It wasn't this location, it was the whole U haul experience. It was an absolute shit show of incompetence on your behalf.

MARILYN W. le

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Service with a passion speaks for why I always return to this location; the reps yesterday - best of the best - over the phone and wow in person!

peggy m. le

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I love the storage have good one

Melvina W. le

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Staff was nice!

Patricia N. le

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When calling a specific uhaul location, do not redirect call to a national call center that can’t help them! We repeatedly had to physically travel to location in Sioux Falls and Florissant to handle simple problems because your system doesn’t allow for direct phone contact!

Stanley M. le

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not about storage. want to mention employee at truck rental in Hazelwood who was very good and made my experience easy and pleasurable at a time that was difficult for me. Byron Dennis.

Cheryl G. le

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Only thing I noticed is their wasn't a sign at the storage facility to let customers know where to go and rent a unit.

FRANK H. le

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the experience started out bad,but the employes very quickly corrected every thing and it was great , the locker was clean and just the right size

Shannon L. le

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You guys were awesome in making sure we had the right size unit. And on the ground floor cause there was no way on earth of getting the parts for my van into an elevator. Thank you very much!

April r. le

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I really enjoyed the double layer of door security with added cameras. I felt safe moving things in and out. Huge space with a little section to donate items. I thought that was very thoughtful.

doreen m. le

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liked the way everything was set up

Ronald S. le

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excellent service.

peggy m. le

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They real good workers

Tawanda P. le

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Great in explaining the process

James G. le

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We had three different guys during our moving experience and all three guys were very nice, informative and very professional.

Tammie B. le

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The truck itself was fine but when we arrived to pick it up our reservation had somehow gotten cancelled and we had to wait 3 hours to get the problem resolved so lost a lot of time.

James G. le

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We had a great experience everything went as planned

Sharron C. le

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Great team!

Dustin T. le

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Kyle helped me. He was great. Very personable. The only issue I had was I had to wait for few minutes to be seen. He was the only one in the store it seemed. Great service.

Marlina H. le

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Not enough people working to assist with rentals. It placed me 30 minutes behind schedule with the people helping me move. Then at the storage location I was given a room with a lock on it. More...

Christa O. le

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Well...move in and out went well. But if you rent a storage unit, DO NOT FORGET TO LET THEM KNOW THAT YOU HAVE VACATED THE UNIT!!! You will receive emails & calls about payment. Situation is resolve!

Jim J. le

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Andy and his staff top notch. Facility amazing. Will recommend to everyone.

randy w. le

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Thanks, will use services again. Randy

Demetrius/Victoria G. le

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I feel like I'm paying a lot of money for a storage bin that's too small!!! I couldn't get all of my furniture in the bin! I'm very disappointed.

shawn c. le

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Would not use uhaul storage again. I feel that I was charge 104.00 when I shouldn't have. When I went to get the storage he asked how did I need it for I said one month but I 4 days earlier. Was charg

Kathleen S. le

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I just want you to let your call senter know you do offer a prorated plan after your due date

karen m. le

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Everyone I talked to were really nice.

jerry s. le

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The office staff was very slow it took me 30 minutes of my time each time I went into the office I think that it needs more office staff to get people in and out in a reasonable time thank you

janet c. le

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My stuff got wet and was not paid for. My clithes and shoes and laptop messed up.

Susan M. le

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More security

Keith S. le

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The facility new so the 24 hour access was not available to us but should be for future customers. If you looking for a nice, clean and very cool (air) place to store items this is it.