Évaluations des clients U-Haul Moving & Storage of Flushing

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Flushing

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thomas w. le

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Front desk staff where very professional showing a first time storage renter the protacal at u haul. It was a good experience.

Edward L. le

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Le client n'a pas laissé de commentaire.

thomas W. le

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Nothing. Everything went as planned

Amos E. le

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Excellent!

Edgardo T. le

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Fix your computers, because I was charge wrongly for my rental van. My account was compromised.

Rosa N. le

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If someone can reach out to me from u haul I would highly appreciate it 646-275-7532

Jose B. le

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Van was given to me without equipment I added on my order and 1/4 tank full.

Althea B. le

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Le client n'a pas laissé de commentaire.

Brian M. le

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Le client n'a pas laissé de commentaire.

James K. le

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The staff at this location is great. Very friendly and knowledgeable. I did the online check in and I was in and out in 15 minutes. Third time renting from U-Haul and I will continue to use them. Jim K JC National A/C Corp.

Edwin R. le

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Le client n'a pas laissé de commentaire.

Steven W. le

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Le client n'a pas laissé de commentaire.

Jonathan S. le

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Very personal and respectful

Abujafar K. le

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Le client n'a pas laissé de commentaire.

David L. le

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Le client n'a pas laissé de commentaire.

Neil R. le

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Le client n'a pas laissé de commentaire.

Richard A. le

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Le client n'a pas laissé de commentaire.

Eduardo P. le

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the price I paid was more expensive than you promoted and I expected!!

xiongdi L. le

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3 things. 1.when I be there and used phone step by step ,they not ready the truck key,and they do not know where is the key. 2.I return the truck after Business hours,can not find the key box,I can not return the key,so only return the key next day. 3 this is very important thing, when I return the truck use Android phone can not type 0 digital at mileage,only iphone can do it.

Roberto R. le

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Le client n'a pas laissé de commentaire.

alfonso B. le

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Le client n'a pas laissé de commentaire.

Margarit R. le

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Le client n'a pas laissé de commentaire.

Michael B. le

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Le client n'a pas laissé de commentaire.

Christian Z. le

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Convenient office hours! Personnel was very helpful and great attitude!

Luis P. le

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Le client n'a pas laissé de commentaire.

Georgia V. le

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Le client n'a pas laissé de commentaire.

PAUL J L. le

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Le client n'a pas laissé de commentaire.

Dimitri C. le

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Le client n'a pas laissé de commentaire.

Joanne L. le

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Le client n'a pas laissé de commentaire.

Arthur S. le

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Le client n'a pas laissé de commentaire.

Adrian S. le

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Have it clear where we can return the keys at the end of the night.

Darwin J. le

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Le client n'a pas laissé de commentaire.

Christos B. le

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Le client n'a pas laissé de commentaire.

Christopher C. le

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A great deal for moving short distances. The only issue I had was I wasn't given the furniture pads that I reserved, but I was later refunded the fee for them. Apparently if you use the mobile pickup option, you have to request them inside when you pick up the key.

Emigdio F. le

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Le client n'a pas laissé de commentaire.

ISIDORO P. le

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Le client n'a pas laissé de commentaire.

Mario A. le

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Le client n'a pas laissé de commentaire.

Freddy T. le

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Le client n'a pas laissé de commentaire.

Kevin S. le

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I needed to pick up the vehicle after hours, so I had to use the app. It took a long time and kept reloading. The vehicle was not parked where it said it should have been. I had to search the lot for the van. When I found it, it was dirty in the back, outside,windows and mirrors and I could not upload the pictures needed to dispute the cleanliness. Returning it was alot easier.

robert D. le

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Le client n'a pas laissé de commentaire.

Ding Z. le

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Le client n'a pas laissé de commentaire.

Christopher F. le

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Le client n'a pas laissé de commentaire.

Ao W. le

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Le client n'a pas laissé de commentaire.

denise C. le

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Professional, friendly, great, fast and easy service

Stacy T. le

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Le client n'a pas laissé de commentaire.

Giorgio K. le

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Le client n'a pas laissé de commentaire.

Emily R. le

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Le client n'a pas laissé de commentaire.

Annette A. le

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Le client n'a pas laissé de commentaire.

Boris Z. le

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Donielle Was so friendly and nice. This facility was great. I cannot speak for the other facility that i originally made my appointment for. 17ft truck. booked over a month out. CALLED TO CONFIRM that it was available before the appointment... get there morning of, no truck. No call that there woulcnt be a truck. Booked movers through Uhaul which now had to wait for me to drive to ANOTHER location. THANK GOODNESS Flushing Uhaul was friendly. I was in no mood. 5 months pregnant. Truck worked well for having over 150,000 miles on it. Needed a wheel alignment.

Norberto R. le

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They are charging me 8.50 for gas when I returned the truck I filled up the tank this is outrageous.

Debra H. le

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Le client n'a pas laissé de commentaire.

Julio B. le

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Easy booking, reliable, and convenient!

Christopher H. le

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Le client n'a pas laissé de commentaire.

Rosmary F. le

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It took me like 30 minutes to check out the u-haul which went against my time to use it. If I knew it was going to take that long to self check out the truck I would have gotten there earlier or rented it for later. There should be a note that says please arrive 30 minutes prior to check out vehicle.

Michael P. le

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Tell customers they should park in the rear. It would be preferable to park one’s car correctly versus parking, then going in the store to find out the my car has to be moved. A signage can resolve this.

John K. le

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Le client n'a pas laissé de commentaire.

Aleta H. le

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Everything great . Employees inside and outside very friendly and helpful

Jacqueline N. le

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Le client n'a pas laissé de commentaire.

Eli G. le

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Le client n'a pas laissé de commentaire.

Louise M. le

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I was happy with the fact that they did I get me a truck. Thanks for that. But it was a big truck which I didn’t need that size. I also got the truck late in the day. That made an early morning job finish unnecessary late. Boy was exhausted. That include with other things I had to do. Also the truck must be for some one that is short because it was so cramped that there was no room to stretch your legs. I had to stop twice because my legs kept cramping up. All in all I got the job done and it’s behind me now. I just hope next time I use I haul I get the truck earlier and the size I need . Thank you for working with me.

NADYA M. le

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Thanks

Miaoqun Z. le

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Le client n'a pas laissé de commentaire.

Paul E. le

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Nice people, great location

Andy H. le

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Le client n'a pas laissé de commentaire.

Luis O. le

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Le client n'a pas laissé de commentaire.

Haidong M. le

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Today,sconces times to take truck.sevice change more better. I hope keep it when I coming again.

Fernando G. le

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Charge for a fuel when I got the van almost empty, charge for more hours charge the wrong amount when was 19.95 per day suppose 39.95 for 24 hours

samantha G. le

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I felt so afraid that if i dent the car or did anything different i would be charged so much fees. I didnt feel comfortable driving the uhual cause of the signs in the back that said u dent u pay.

William C. le

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Le client n'a pas laissé de commentaire.

Steven W. le

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Le client n'a pas laissé de commentaire.

Paul T. le

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Le client n'a pas laissé de commentaire.

Haidong M. le

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After Pay go outside pick up truck Ask the guy token my truck The guy say not me Then go back ask cacher Casher radio call the guy Than go back to guy The guy say again Do this thing 3 times Ruturn truck met the guy so nice.

gabriel R. le

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Le client n'a pas laissé de commentaire.

ramon C. le

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Cambiar los limpias vidrios de alante / Felpas, pelan y rayan el vidrio. Si pueden, no es obligado ni un deber de ustedes cómo país e instituciones, ponerle traductores en todos los idiomas a los empleados en algunas áreas para mejor comunicación. En general, ustedes son excelente. Gracias RG

PAUL M. le

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Le client n'a pas laissé de commentaire.

Jaimen P. le

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Customer service was amazing employees were very helpful to guide me to my truck rental They were very hands-on

Minyie Z. le

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Very professional service with excellence. The truck is really user friendly. It’s beyond my expectation. I like my experience with U-Haul.

Brian B. le

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There was not enough staff to handle the customers in store and the phone calls coming in. I would also recommend a separate line for those who completed the pre-registration.

Elliot P. le

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Service was great and quick. Definitely would recommend scheduling a truck for moving a week in advance. We got lucky and were able to rent one the same day at a time that worked for us. Would use U-Haul again for future moves.

Marcin G. le

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Le client n'a pas laissé de commentaire.

JOSE A. le

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Very little.. everyone was fabulous.

Evan G. le

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Le client n'a pas laissé de commentaire.

Hayk Y. le

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Pick up location was changed. Insufficient dollies and no blankets were provided as part of the order.

Sam H. le

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Le client n'a pas laissé de commentaire.

Carlos J. H. le

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The truck was great, the representatives need to be a bit faster. The line takes too long.

prashant C. le

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The truck I received was not in good condition, the OD button doesn't show any sign on the dashboard ..cant tell it's on or off. The alignment for wheels are way off, the steering wheel have to be turned 45 degrees in order to go straight. The RPM is goes high and low automatically without even pressing the gas. Also the mileage is bad I filled 7 gallon gas for 55 miles and still they had charged for 1.5 gallons more. The truck was damaged all over the place ..didnt had any option this was the closest location.. this store is huge but need to maintain there trucks better I been to this location in past but this was the first time i had issue like this. The people who helped me were really nice ..so this review is not for them.

Mladen V. le

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Le client n'a pas laissé de commentaire.

Carlos F. le

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Le client n'a pas laissé de commentaire.

Seongho K. le

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Le client n'a pas laissé de commentaire.

Charles G. le

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Le client n'a pas laissé de commentaire.

Frank W. le

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Le client n'a pas laissé de commentaire.

Alexandra C. le

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The best!

Brandon R. le

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AFTER RENTING A TRUCK FROM THEM, HAD TO REMOVE POPEYES CUP, BAG, ASSORTED PIECES OF PAPER FROM THE TRUCK. THE TRANSMISSION MOUNT IS COMPLETELY BUSTED AS ARE THE MOTOR MOUNTS. TRANSMISSION GETS STUCK IN SECOND GEAR FOR ABOUT 25 SECONDS BEFORE SHIFTING INTO 3RD. THEY HAD THE AUDACITY TO CHARGE ME $250.00 FOR CLEANING OF VEHICLE.

Vincent R. le

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I felt very uncomfortable having my Driver's license scanned into a device, but other than that the experience went nice & smoothly.

Orlando P. le

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Le client n'a pas laissé de commentaire.

Xu li C. le

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Le client n'a pas laissé de commentaire.

Peter C. le

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Everything was perfect

Donovan S. le

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Le client n'a pas laissé de commentaire.

RITA A. le

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I wish the time at the register want so long but overall a good place.

russ K. le

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Andre is a great guy. I showed up after hours to drop off and was created by Andre. He made sure everything was done rite and was very companionate about the mess uhaul had caused.

Chen C. le

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The people who picked up the car yesterday were very poor service and the car was hard to open, and another one would have to be very hard to open.

Alfredo N. le

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to exoensive

Noelle G. le

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My issue was more with online. I registered and signed in and rented a truck and when I got to pickup I was told since I was 9 minutes late I had to make another reservation . I ended being late meeting my workers to load up truck and it had a domino effect for the rest of the day. Horrible online set up

Gary C. le

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Le client n'a pas laissé de commentaire.

Leon F. le

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U-Haul App and the procedures require an immediate review and update since it prevents the customers to go thru a smooth check-in process. As of now these procedures are totally inefficient causing lots of delays and customer dissatisfaction.

Matthew B. le

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Excellent. Just left the premises coz Uhaul helped us move smoothly to our new home.

Carlos Y. G. le

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The experience was fun. The attendants assisted me and were through and diligent as well as entertaining when I needed it. I definitely will utilize nthis facility again should the need become necessa

PATRICK B. le

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Great place

Tonita Q. le

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The gentleman that helped me was very professional and helpful his customer service skills were excellent he should be commended for his hard work and dedication.

David R. le

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Easy to do business with and all the charges are explained. No hidden charges

Stephen B. le

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Expert Customer Service!

Peter H. le

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Could have more staff for quicker service.

ADOLFO M. le

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Good staff

Cindy M. le

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Awesome customer service

David R. le

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It was hassle free

Andrew R. S. le

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did not get back in on deliver of storage card said storage was closed at 10:PM

erick a. le

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Very clean and safe Place

LOUIS B. le

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The manager Andre is very confident and a efficient young man he made it a pleasure to use Flushin U-Haul. And the office staff the young ladies and young gentlemen were kind and very efficient !

RITA A. le

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Great service. Made the transaction easy.

T JR R. le

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The staff were very helpful. I couldn't have asked for better service.

beatriz m. le

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Excellent service

ALFREDO E. le

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Thanks for a good experience

Susan F. le

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The lightning was bad. The rates went up after 1 month . Had to walk in dark half way before lights turned on. 3 days and lock is out on while other facilities are 30 days. Husband had stroke no f

DIANA B. le

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Mr. Jeff, Ms Queenasia207 and the rest of the personnel took very good care of my needs. I highly recommend this location. Sincerely, Diana B.

Osvaldo V. le

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Everything was very great. Thank you.

Ricardo W. le

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U-Haul of Flushing, was very reliable on all there services from the storage rental to the 20 ft Rental truck from Flushing, New York to Virginia.

steven M. le

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very good

JIAQI CHIACHI C. le

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Good facility.

Sanjay S. le

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THANK YOU TO THE STAFF THERE

Josue R. le

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👍

Walter S. le

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This was a good expierence. If any one needs place to storage this is it. Thanks so much igual.

Mary V. le

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I love the fact how I was expecting with the U-haul expirience. The customer service was very friendly & helpful by guiding me my storage and moving van with convenient prices. Thank you U-haul!

hok y. le

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They are late to the appointment, staff transfer my phone call to different department but no one can really response the question! Some of the staff is very rude! I have to change my appointment twic

matthew d. le

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A++

India C. le

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From the first day, Andre the store manager was courteous and professional. I was treated with kindness and respect.

Jonathan G. le

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UHaul is the best

Leval G. le

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n/a