Customer Reviews for U-Haul Moving & Storage of Forest Glade

1860 évaluations

9082-9152 Tecumseh Rd E   Windsor, ON N8R1A2

(226) 315-1708

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(226) 315-1708

9082-9152 Tecumseh Rd E
Windsor, ON N8R1A2

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

SENOL E. 
Évaluation :
5

Staff at this location are amazing, very helpful

Paul L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARRY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James G.  |  Expérience générale 
Évaluation :
5

Free month because I rented . Nice little bonus

Jeff L.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHRISTOPHERT M. 
Évaluation :
5

Superb Service The 3 staff on hand were EXCELLENT! Merci

FARRIDPHILIPPE M. 
Évaluation :
4

wiring for left brake light needs repair.

Randy V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIIR K. 
Évaluation :
5

Cole is a fantastic ambassador for your company. He went above and beyond to make sure I was well taken care of.

CLARKP Y. 
Évaluation :
5

Refund me 10$ for extra gas which was NOT in the tank. Supposedly he could do nothing about it, which is BS

Susan C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMASW R. 
Évaluation :
5

Paul at the Forest Glade Windsor ON location has been very helpful.

CANDAS E.  |  Premières impressions 
Évaluation :
5

I didn't like the fact that the person who checked me in made no effort to refund the extra gas I put in the vehicle. In the past I was taken care of. It makes no sense for me to put gas in the truck if that is how it is going to be treated.

JOSEPH C. 
Évaluation :
5

Cole was great

CLIFFORDJOSEPH J M. 
Évaluation :
5

very pleased

richard r.  |  Expérience générale 
Évaluation :
5

very efficient

Gayle G. 
Évaluation :
5

Friendly service, very helpful, and efficient.

Gordon M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVIDEMLYN D. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

David W. 
Évaluation :
5

I was given a Chevy Silverado pickup with 1/4 of a tank. To avoid running out of gas, I put in 20,00 $, for just over 15 L at the beginning of the rental. This brought the tank up to 7/16ths which was 3/16th more. From that, I estimated 5 L per 1/16th tank, or a tank capacity of 80 L. Luckily, I brought the truck back with the right amount of gasoline. So, next time let customers know about the capacity of 80 L, or 5 L per 1/16th, and try not to give out vehicles going on empty hoping a customer will put in more gasoline than they use. Just a suggestion.

DOUGLASD D. 
Évaluation :
5

Younger guy that helped me and was well mannered and easy to deal with.

Jeff L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CONSTANTIN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michel S. 
Évaluation :
5

We opened a corporate account expecting to save money for our charity. However, even with a longer than normal run, it cost us, 10 $mpre than if I had just booked without our account. I do not understand or appreciate this.

Lino B. 
Évaluation :
5

Professional and courteous all the way.

GARYW S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christie M. 
Évaluation :
1

DIRTY, SMELLY, SNEEZE RESIDUE ALL OVER STEERING WHEEL AND RADIO DASH AREA, NO KM READING ON GAS FILL UP, HAD TO GUESS FILL UP AND HAD LESS THAN HALF TANK WHEN GIVEN RENTAL. First time renting, and during covid. Watched a truck get returned then handed to another customer without cleaning or sanitizing also... I assume this is what transpired with my rental also... Rental returned from ARIZONA and rented to me uncleaned.

Marcel B. 
Évaluation :
1

Got charged for fuel on my bill even though I returned it with more fuel than I left with

DONALD MARK MORG P. 
Évaluation :
2

The truck i had on a start from a stop hadnto be floored to go the back hatch for the door was a bugger to open and close. I had the truck a couple hrs and was shocked to see the price. The guy who served me not a friendly guy so much. I have gotten a cpl at this location with no issues but I will say I did look for other places as I have a pick up for Saturday 27th too. I sure hope I dont have any issues this time. And definitely do not want that truck.

MARION M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ILIDIOFERNANDO A. 
Évaluation :
5

my reservation wasnt on file even though I called and booked. But I was taken care of excellently by the staff member at the store.

Paul L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARCELAD L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW K. 
Évaluation :
4

I had to return the truck after it kept stalling when ever I stopped at a traffic light.

ELIZABETH M. 
Évaluation :
4

No smoking in trucks. Our van heavily reeked in cigarette smoke. It was awful.

JUANB D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHELLEL G. 
Évaluation :
5

Excellent service à la clientèle. Gentleman was very personable. Excellent experience. Thanks

CHRISTOPHERMICHA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LORIA S. 
Évaluation :
5

Great staff.Worked out very well.

MICHAELW R. 
Évaluation :
5

Le personnel était amical et serviable. I listened to Cole Racicot interact with customers and staff. He is a textbook example of how to treat customers and staff. If I was Uhaul, I would fastrack that kid for a future excecutive management position.

JAMES B C. 
Évaluation :
5

Nothing, everything was good!

TODDD S. 
Évaluation :
4

Did not go inside, did an online check-in for drop off, however, I did call to confirm drop off and they were polite

Agostino P. 
Évaluation :
5

Max was very pleasant and it was a pleasure dealing with him. I will definitely be back when I need use of your facilities. I love the indoor facilities and unload area, a great idea! Merci.

Judith n.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

emily y.  |  Expérience générale 
Évaluation :
1

Very rude no customer service what so ever never again

JACQUELINE ROSE L. 
Évaluation :
5

Excellent service à la clientèle. I would never recommend any one else

KAELMATTHEW C. 
Évaluation :
5

Our first time using any type of off site storage. The employee was great. Explained everything well and was very personable.

Charlene J.  |  Expérience générale 
Évaluation :
5

Good service and vehicles were in top shape.

ARNOLDR L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHLEEN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen-Caleb F.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cody M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANASAYMEN THAWZI D. 
Évaluation :
5

Great service, great people, had 3 units for about 7 months, didn't have any problems Thanks

Jose G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard R. 
Évaluation :
5

Nothing! Excellent!

MICHAEL C. 
Évaluation :
4

Knowledgeable and helpful person. This was especially needed as this is our first storage experience.

Charlene J.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cassandra S.  |  Expérience générale 
Évaluation :
5

Hire more staff, Diane Smiths' staff is very professional and courteous but the wait at times is rather lengthy but yet the staff is excellant.Thank you Diane Smith and staff !!!

WAYNEN W. 
Évaluation :
1

The van's back door is frozen. We cannot use the feature. Had to return it back. But still charged for the full price... we didn't use the feature why we rent it...

Ashton H. 
Évaluation :
5

I was very please with the service and the storage unit worked great for us, this was a first try for us and we will come back for sure when we need extra storage, great team to work with ..!!!

David A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Curtis G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VANPHI N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOUIS D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER I A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine P.  |  Premières impressions 
Évaluation :
3

Add more manpower, the times that I rented your equipment, each and every time a line up existed, leading to long wait times to get served.Although the entire staff were quite professional they showed professionalism and performed to a high value.The short of manpower was my only complaint.Loved your General Manager "Diane Smith" very professional

WAYNEN W. 
Évaluation :
4

Every think are ok , But the back sump was full of snow and so was the windshield that I cleaned by myself. Hoping in the Future that the car is ready when submit to customer !

RAED A. 
Évaluation :
5

The Manager and the staff were really helpful.

NAJDAT H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YIANNAKIS GEORGI K. 
Évaluation :
5

Your Staff at Forest Glade UHaul is Awesome....each person I dealt with was friendly..knowledgeable..helpful.. & professional. I have already recommended Forest Glade U Haul highly to my friends..Family .& co workers! THANKYOU!!

Pam D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSHUA S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

VEDRAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHELSEA K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KRZYSZTOF L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leeann A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond R. 
Évaluation :
5

I'm very impressed with how clean and well laid out your place is and the fact that it is mostly indoors. A great idea!

Judith n.  |  Premières impressions 
Évaluation :
5

Cole went out of his way to make sure I had everything I needed and professional. Wish most business were run like U-Haul. Keep up the great work. 5 stars! Thanks Riccardo Santia

tara J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean D.  |  Premières impressions 
Évaluation :
2

The person who was hooking up the trailer to my vehicle was unsure of where to put the chains. The trailer was not swept out. I had to sweep it out before putting my furniture in it. The roll up door needs adjusting as it was very difficult to open it and then I got stuck in the open position and took some work and a pulled muscle in my back to get the door to free up so I could close it. I called the location to ask about returning after hours. He told me just to leave it u set the green canopy. I asked about a tongue stand and wheel chocks to properly secure the trailer once I dropped it off and he said it would be fine without. I asked if he could put a stand and chocks out there to make it easier on my when trying to lift that big heavy trailer off my vehicle by myself. Once I arrived at the location, there was 1 chock and no stand so I was forced to lift the trailer and bring it all the way to the ground. I was not impressed with the lack of care about properly securing the trailer. It was a windy night and I was concerned that it could blow into another vehicle, trailer or building. Not to mention the fact that my back was already quite sore from freeing up the stuck roll up door and now I was forced to take the tongue all the way to the ground vs a simple “side lift” to a stand right beside my hitch. I've dealt with this location before but never had a bad experience until now.

MICHAELWILLIAM J. 
Évaluation :
5

I rent from this location all the time, great service, great location

PAUL D F. 
Évaluation :
5

Very helpful and friendly staff

NICHOLAS K. 
Évaluation :
5

Keep the same excellent service guys ... you are the best. Diane ... you are really the one who make the difference ... thank you boss

abdulmaseeh E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PETERR F. 
Évaluation :
5

Friendly, knowledgeable staff! Fantastic service.

ROBERT J M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth G. 
Évaluation :
5

Diane was very helpful, polite and professional.

doug j.  |  Premières impressions 
Évaluation :
4

Service as great

Jon-paul B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mitul R. 
Évaluation :
4

Pretty beaten up truck. Rusted on places. Have had better trucks before.

VIBHOR J. 
Évaluation :
4

Truck had a vibration at 80-100km/h. Very fatiguing when driving for 12 hours Straps on auto transporter were frayed and difficult to put through ratchets No rubber retainers on the chains that attach to the car towed on the trailer. The emailed link to self check in my rentals did not work. It did not accept that location was turned on on my phone and would not allow me to complete check in. However I left keys in night drop and staff handled it in the morning. Staff is great. Equipment could use a little more maintenance. Staff were very friendly and knowledgeable and worked well together to get me on the road quickly.

Nikola I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN F N. 
Évaluation :
5

I find it odd that the fuel gauge is in miles and not Kilometers being in Canada

TERENCE P M. 
Évaluation :
5

It's all ready good

FAYES Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Iyad S M A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMESP K. 
Évaluation :
1

Don't have loopholes meaning everybody should have the same story everybody should be knowledgeable and why can't I rent a truck if I don't have a credit card I'm sorry I went through bankruptcy how was that my problem I have a debit Visa but hey that's not good enough not very impressed I'm a girl that's just broke up with a domestic violence partner for the like one too many times I'm in need of a vehicle my truck got repoed cuz of covid hit and the life happened and how in the world is this easy for me to live like this and I want to rent a truck and all I have to have a credit card really somebody needs to change! I work at Volkswagen Windsor and I was told the happy customers returning customer well I'm not happy so with that said I can tell everybody in the brother about your company and the BS that I had to put up with and the lazy workers that work for you the things that has happened the second time I rented from you guys not the first or third time the second I am so not impressed it's actually disgusting and it makes me really angry talking about it! I was treated with no respect as a woman I do not take that lately 🤬

Rachel C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RICHARD R. 
Évaluation :
5

Great customer service who cashed me out when I picked up vehicle.

Marc L. 
Évaluation :
5

They make you feel like you are a friend very friendly and helpful

Lorne M.  |  Expérience générale 
Évaluation :
5

Always professional, courteous. Diane and Cole definitely offer excellent service at this location

Lori A. 
Évaluation :
5

Nothing everything was perfect

Jalal A. 
Évaluation :
5

Nothing, a job well done overall.

Susie J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kapil M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lori A. 
Évaluation :
5

Great staff very efficient knowledgeable and delightful 👍😎keep up the great job 👏 All the best in 2021!!

VINCENT D. 
Évaluation :
5

I want to thank the staff for making my move so easy especially with my situation especially Diana, she was the best at helping me with best deal and extension, thank you again

Samir E.  |  Premières impressions 
Évaluation :
5

Amazing service

aws D. 
Évaluation :
5

I rented the 9 ft cargo van for 3 hours to move a queen size bed and head board!! Paying for a full 24 hour rental seems a little expensive!! U-haul should have a discount/ special rate for a 4 hour truck rental!!

Douglas O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brooke W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesse B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Krzysztof L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD A K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerome L. 
Évaluation :
1

Okay so this is how I'm going to say this and I'm a very blunt I am very upset on how I was treated this time around which is my second time of going to U-Haul the reason why I want to U-Haul the second time is because I had a good experience the first time. This time I actually called for a trailer and truck as I was buying a from a pickup truck to make a bed out of it! the guy was supposed to book it for me that I was talking to him I even gave him his my Visa debit I am not impressed with the knowledge and the stupidity of people that don't care of somebody else's time very inconsiderate! if it wasn't the for the girl that called me the day before and said do you still want to rent the truck and trailer I said still I already rented it 臘 I am extremely very upset and disappointed I will not recommend your company to anybody as I was told that I would have helped cuz I asked if I could have two bodies to help me and my buddy pick out the bed of the truck and put in a storage unit they told me yes we can get that two guys to help you! Thats what I was told when I got there they said no that's not our job  I actually work at Gus Revenberg's as an auto detailer at Volkswagen of Windsor! I was told when I worked at Saturn's Hummer Windsor and Gus on that too customer is always right whether they're right or wrong the customer is always right and a happy customers are turning customer so I will make sure that if anybody ask about U-Haul I'm going to say don't rent from them go elsewhere I am so not happy I'm actually really angry! Worst experience ever I had to pull teeth with everybody at U-Haul 

Rachel C.  |  Premières impressions 
Évaluation :
5

Team at this location was very friendly and very efficient. I am happy to report another great experience with U-HAUL Rick

RICHARDJ B. 
Évaluation :
5

Fantastic staff! Great service, great job!

carmen G. 
Évaluation :
5

Friendly staff and efficient service . Thank you

Todd B. 
Évaluation :
5

All was good

Curtis B. 
Évaluation :
5

All the employees there are great and helpful! The manager Diane is a great manager, fantastic job.

Edith l.  |  Premières impressions 
Évaluation :
5

Was very friendly and helpful. We are very pleased with the service. Thanks again. 

Jerry P.  |  Premières impressions 
Évaluation :
5

The personnel were very friendly and helpful

RUTHA B. 
Évaluation :
2

Have contacted storage unit and they have resolved the issue but was still disappointing to have that experience at the time of a move.

Adrian Z.  |  Premières impressions 
Évaluation :
4

The only issue was the access cards needed to be reset a lot and the alarm went off constantly, I think it was more of an issue for the employees than it was mine. Overall the staff was great and very helpful 

DAVID D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

danny d.  |  Premières impressions 
Évaluation :
3

we made arangements to drop of the truck in leamington planed the day around that when we picked up the truck that plan when out the window now we had to bring the truck back that meant at least 2 hours extra we coukdnt bring it back the day because the wife wont drive at knight so we had to get up at 6,3 am to drive and hour not happy either train your employees so they know what they r doing or live up to the way it was set up i got neither

Jeffery D. 
Évaluation :
5

Staff were extremely friendly and helpful. They gave excellent advice and information and were very approachable.

Robert A.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

renee m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anna Jurak B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TINA B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger B.  |  Premières impressions 
Évaluation :
5

Excellent facility for storage. Price was reasonable.

Joseph R.  |  Expérience générale 
Évaluation :
3

Several times we visited location main door wouldn't open. When we tried using the smaller entrance our stuff fell off our carts. We lost two items due to cracking from falling off our carts upon entering and exiting when the main door was down

jennifer d.  |  Expérience générale 
Évaluation :
5

Have been using this facility for over 3 years! It's wonderful place to keep/ store everything! Will recommend it to everyone! wes@kukiela.com

Wes K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PERRY H.  |  Premières impressions 
Évaluation :
4

I didn't use a storage facility this time. Last time it was clean. I will need a truck in the next few months. Thank you Karen

gordon s.  |  Expérience générale 
Évaluation :
5

Very helpful and efficient.

Tricia S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brent r.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cindy b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shannon Q.  |  Premières impressions 
Évaluation :
5

very pleased with everything went very smoothly thank you!

carol d.  |  Premières impressions 
Évaluation :
5

I will recommend for anyone.Thx

Zdzislaw K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samantha C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Annette P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debbie E.  |  Premières impressions 
Évaluation :
5

very polite and helpful employees quick service great manner made my move to Edmonton nice and smooth I would recommend to anyone thank you sincerely France Yelle

france y.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brent r.  |  Premières impressions 
Évaluation :
5

Staff was courteous . Facility is very clean, well organized and easy to access.

ross s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chantelle T P.  |  Expérience générale 
Évaluation :
4

Had difficulty with access card twice. Unit 0135 leaked water at base. Damaged some property. Did not like having to use a different style lock(s) on my units. Proved nothing. Please provide receipt(s) for rental payments for duration of contract length for both units, #0135 and 0196. Thank you. Bruce

Bruce L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael L.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steve L.  |  Expérience générale 
Évaluation :
5

Hello, To whoever reads this review. I had my belongings in storage between moves. I became COVID -19 " positive" in the interim. The whole staff was absolutely amazing during this time in my life! I can't thank them enough. From the manager ( s ), to the staff at the desk, everyone went way out of their way for me, and for that, I am truly grateful. Take care, Craig Graves Windsor, Ontario

craig g.  |  Expérience générale 
Évaluation :
5

The young lady at counter was very friendly and extremely helpful. Will definitely recommend this location in the future. Very impressed with the cleanliness of their storage facilities also.

Danial N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lori j.  |  Expérience générale 
Évaluation :
4

The storage hours could stand to be a little longer. Perhaps 9:00pm instead of 7:00pm.

Edward S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIC G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francis b.  |  Expérience générale 
Évaluation :
5

The only negative thing I could say is that the access card reader was broken at the entrance door to the storage building, so I had to put on a mask and enter the office each time to scan my card in and out as I came and left. This caused me to forget sometimes, tripping the alarm.

ken n.  |  Expérience générale 
Évaluation :
4

I have been using UHaul for many many years now. And I will continue to use UHaul in the future. But I do have a couple of concerns. 1) Very disturbing when the alarm sounds. It's very very loud and "piercing". Sometimes it seems to set itself off every few minutes. Difficult to get things done when you're having to constantly cover your ears. Doesn't seem to be a reason for it going off as frequently as it does. And why is it SO LOUD? A friend of mine was in the facility to help me when it went off. He has a sound sensitivity disorder. His first response after the alarm went off is that he wanted to sue UHaul. I had to have him sit in his car to protect himself. Surely the volume you have your alarm set at is higher than industrial "safe" levels. This should be reported. It has to be damaging to customers and especially your employees. I saw one of your employees wearing ear plugs for this reason. If your employee deems it to be too loud, then why aren't you warning your customers and recklessly subjecting them to unsafe sound. 2) you advertise that you have 5'x5' storage rooms. I had an item I wanted to put into a 5'x5' storage room that was 24" deep and 4'9" long. It should have fit. I couldn't because your 5'x5' storage rooms are in fact 5'x4' 7,5". That's close to half a foot shorter than you advertise. Of course, I couldn't fit the item and I had to forfeit renting the space. But this is false advertising. Stephen Romanow

STEPHEN R.  |  Expérience générale 
Évaluation :
5

The staff made me feel very confident about storing my articles

linda p.  |  Premières impressions 
Évaluation :
5

Perfect

Sameer J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sameer J.  |  Expérience générale 
Évaluation :
5

Perfect

Sameer J.  |  Premières impressions 
Évaluation :
5

Completely satisfied with everything I felt comfortable wen going to get things in and out. Thanks again

sandra l.  |  Expérience générale 
Évaluation :
4

I recently purchased a 10X10 storage unit and there are plenty available but only had my choice of ones that were at the back of building, all the empty units at front are empty but not available. Was not happy about that but needed a unit, so my choices were limited when I should have have my choice if many empty ones up front. Like the place was but not pleased with the location of my unit.

Maureen P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

andre l.  |  Premières impressions 
Évaluation :
5

The gentleman on the phone went above and beyond to answer all my questions and make the move-in as flawless as possible. Cudos!

Dave G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

shabana a.  |  Premières impressions 
Évaluation :
5

Very friendly and knowledgeable staff every time I've been there. I've rented a storage unit and 2 rental vehicles so far. Great service every time. Staff truly care about their customers and go above and beyond to ensure you're taken care of! I'll be returning to this location when I need the services next and I will recommend to family and friends.

leigha M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mary w.  |  Expérience générale 
Évaluation :
5

Diane Smith was very helpful friendly and professional. I will definitely recommend this place highly for anyone in need of these services.

brad s.  |  Expérience générale 
Évaluation :
5

Very clean place. Staff was very helpful and friendly

Amie b.  |  Expérience générale 
Évaluation :
4

Coole is very friendly and cooperative UHAUL employee.

OSAMA A.  |  Expérience générale 
Évaluation :
4

Very great staff..

farhana K.  |  Premières impressions 
Évaluation :
5

Experience was great at this location. Helped right away and gave me a bunch of options and ideas for packing my large items. Made the stress of packing my home better! Very friendly and will be back!

nicole d.  |  Premières impressions 
Évaluation :
5

Perfect

Diane S.  |  Expérience générale 
Évaluation :
3

I called for availability on 12/30/19. I moved in as of January/2020. Ended ok with management taking charge as new staff a little off.

marilyn d.  |  Premières impressions 
Évaluation :
5

Customer service was exceptional. A company is defined by the quality of its staff and you are very well represented at this location.

Byron B.  |  Premières impressions 
Évaluation :
5

The Manager Diane was excellent. She explained everything fully and solved things for me. A well run facility!

paul t.  |  Expérience générale 
Évaluation :
5

perfect

Diane S.  |  Expérience générale 
Évaluation :
5

perfect

Diane S.  |  Premières impressions 
Évaluation :
5

Awesome!

Sherry C.  |  Expérience générale 
Évaluation :
5

The staff is so helpful & accommodating. They made a difficult move so much easier.

Melanie t.  |  Expérience générale 
Évaluation :
4

The office closes at 7 PM, and could - for the convenience of your customers - stay open a little longer.

Edward R.  |  Expérience générale 
Évaluation :
5

They were very helpful

John C.  |  Expérience générale 
Évaluation :
5

Diane Smith is awesome! Excellent service!

Laurie T.  |  Expérience générale 
Évaluation :
5

Very helpful and reasonable staff

Alin P.  |  Expérience générale 
Évaluation :
5

Great facility and excellent customer service.

tom h.  |  Premières impressions 
Évaluation :
5

We enjoyed your friendly helpful personnel. Thanks

patricia c.  |  Expérience générale 
Évaluation :
5

Love this facility.. Would definitely recommend it!

JEAN MARC L.  |  Expérience générale 
Évaluation :
5

I have recommended this place to several people. I was amazed how convenient it was. Staff were very helpful and pleasant to work with.

Shannon Q.  |  Expérience générale 
Évaluation :
3

The reason I left is because my rates were increased. I would have been a long term customer (was at last storage for 20 years), I found something cheaper. (150 $all in, exact same size and climate.)

Boodles o.  |  Expérience générale 
Évaluation :
4

my only complaint was every time I went to my locker (quite often) there was always a very loud ear piercing siren that would run sometimes for quite awhile. It was very annoying & deafening.

teresa e.  |  Expérience générale 
Évaluation :
4

When construction fell through and was not finished on time they knew i was obviously stressed. They worked to provide a suitable solution and eliminated my stress.

Gino D.  |  Premières impressions 
Évaluation :
5

the workers that helped and those that scheduled were very helpful

Samira r.  |  Premières impressions 
Évaluation :
5

Keep up the good work.

AFLOLABI I.  |  Expérience générale 
Évaluation :
5

It was good experiance.

radolav b.  |  Expérience générale 
Évaluation :
5

Very clean and convenient

Alin P.  |  Premières impressions 
Évaluation :
5

The girls were very helpful & took the time to show me the storage area & what the whole procedure is. They were very helpful & accommodating.

teresa e.  |  Premières impressions 
Évaluation :
5

Excellent

Tim C.  |  Premières impressions 
Évaluation :
5

Amazing customer service

ross m.  |  Expérience générale 
Évaluation :
4

General Manager on site was great. She answered all my questions and helped me choose, out of the limited sizes avail, which one would best suit me. The prices are higher then expected for an 8x8.

adam a.  |  Premières impressions 
Évaluation :
5

Great experience, amazing staff.

linda a.  |  Expérience générale 
Évaluation :
5

Glad did business with you guys

stacey k.  |  Expérience générale 
Évaluation :
4

Awesome place n staff

melissa l.  |  Expérience générale 
Évaluation :
5

Great customer service I will recommend this location

Deonde W.  |  Premières impressions 
Évaluation :
5

The GM was personable, helpful and answered all my questions. I checked the competition but no comparison.

paul t.  |  Premières impressions 
Évaluation :
5

Very nice , friendly, and helpful.

ross m.  |  Premières impressions 
Évaluation :
5

I have rented from this location on many occasions. Everyone is very friendly, knowledgeable, and helpful. I would recommend this location to anyone. Chris Almas

Chris A.  |  Expérience générale 
Évaluation :
5

Excellent customer service, Diane was incredibly helpful.

linda a.  |  Premières impressions 
Évaluation :
5

Sam was incredible the way he handled everything that day. A few issues came up but he dealt with them quickly and conveniently.

Dave P.  |  Expérience générale 
Évaluation :
4

My only complaint is I found it to be too expensive!!!

Clifford C.  |  Expérience générale 
Évaluation :
5

Very Satisfied

Glen's M.  |  Expérience générale 
Évaluation :
5

Excellent

Diane S.  |  Premières impressions 
Évaluation :
4

Service was good up until move out. Despite my pleas, I was harassed to pay for unit I no longer used...threatened me to sell someone else's stuff. Glad I was the better person and made a complaint.

Beth C.  |  Expérience générale 
Évaluation :
4

Very nice place, would have been nice if an alarm didn't go iff every time I opened my locker though.

Tom B.  |  Expérience générale 
Évaluation :
5

Everytime I went I had a great experience.Iforgotto lock my unit one time and uhaul called me to let me know! Awesome job

June H.  |  Expérience générale 
Évaluation :
4

Facility and stfaff are excellent...U-Haul corporate challenging. Staff helped us get a 2nd locker and combine payment dates etc..and we kept getting delinquent notice with late charges. Repeated fix.

Christopher J.  |  Expérience générale 
Évaluation :
4

very courteous staff ..at times more staff needed...i walked out once due to time and only one working. otherwise very satisfied..thank you

Cherryll G.  |  Expérience générale 
Évaluation :
4

Awesome service

Maria I.  |  Expérience générale 
Évaluation :
5

Extremely helpful staff!

kym w.  |  Expérience générale 
Évaluation :
5

From interacting with the staff to accessing my locker, the experience was fantastic. The facilities were always clean and the staff were knowledgeable and friendly. Great job all around!

John S.  |  Expérience générale 
Évaluation :
5

Look forward to do business again

JOHN F.  |  Expérience générale 
Évaluation :
5

Customer Service was very good. I was shown where my storage locker was & explained the after business hours entry, thank you.

DONNA J.  |  Réservation 
Évaluation :
5

Everything was handled in a professional manner.

Christopher J.  |  Expérience générale 
Évaluation :
5

More then expected.

Cynthia C.  |  Expérience générale 
Évaluation :
5

Service was excellent and we were very happy with all aspects of your facility and staff. We would recommend and use this facility again if needed.

Kenneth H.  |  Expérience générale 
Évaluation :
5

It was the perfect space to store some of our belongings while we sold our house. Clean, secure, and convenient!

rochelle s.  |  Expérience générale 
Évaluation :
4

Everything at U-Haul with my storage unit was great until the day we moved

ASHLEY W.  |  Expérience générale 
Évaluation :
5

I had a great experience renting here. Facilities were more than sufficient and staff was extremely helpful.

Tracy W.  |  Expérience générale 
Évaluation :
5

During the flooding our life was upside down, I am thankful U-Haul was there. Life is a struggle but knowing there is a company creating a safe place during those overwhelming moments is comforting.

DOUGLAS C.  |  Expérience générale 
Évaluation :
5

Amazing facility. Hospital clean and well organized. Staff over performed in knowledge and customer care. Exceedingly well done

David H.  |  Expérience générale 
Évaluation :
4

Very good storage experience - would recommend.

DAVID H.  |  Expérience générale 
Non reviews have been submitted for this location.

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