Évaluations des clients U-Haul Moving & Storage of Forest Glade

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Forest Glade

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brenda B. le

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Le client n'a pas laissé de commentaire.

James B. le

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Friendly and efficient staff. Much appreciated. My go to location for rentals. Thanks.

Thomas D. le

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Le client n'a pas laissé de commentaire.

Kelly P. le

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Only problem I had was the service person had a lot of perfume (possibly fabric bounce) and I have allergies so I ended up with an asthma attack by the time I left. The rental itself was fine.

Tracy B. le

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Everything was perfect. Quick check in and drop off. Amazing friendly staff!

Dale D. le

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Have a CONTACT # is "BULLSHIT" . She woke up my 74 year old sister to say that she knows me at 7:30 in the morning. Just rented a trailer to move a car, you already have ALL my info. on my lic. & M C # too. And when I returned the trailer I noticed that she did NOT do her Contact calls for the 4 customers in front of me. I am 57 years young and driving a new Tahoe so way give me a hard time over contact #'s when others went though without being called ???????

Gary K. le

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Improve signage when returning vehicle. Sign are there, not oriented for driver to easily understand.

Jeffrey W. le

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Le client n'a pas laissé de commentaire.

Mohammad H. le

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This location the best, I deal with Ross and he made the best experience for me. Will use always this location, none other. Please make sure you tell Ross he is great employee and give raise. Thank you

James C. le

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Le client n'a pas laissé de commentaire.

Angela B. le

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Le client n'a pas laissé de commentaire.

Bruce L. le

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Great staff, always polite and willing to accommodate! I have two units there, and I'll be back !

James B. le

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No comment.

Natalia O. le

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Great customer service!

Chi C. le

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Le client n'a pas laissé de commentaire.

Thomas S. le

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There was an inventory issue when setting things up on line so the forest glade uhaul had little time prior to us picking up the truck and dolly. They were very friendly and engaged; however, we were supposed to have more than enough mileage included to get to our destination but did not and had to pay an extra $80.00 at destination. Also the cab had not been cleaned and had coffee slopped on dash, ceiling seat and door and behind the passenger seat was six pieces of dry dog/cat feces.

Michael C. le

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Le client n'a pas laissé de commentaire.

Martin H. le

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Le client n'a pas laissé de commentaire.

Melanie t. le

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The staff is so helpful & accommodating. They made a difficult move so much easier.

George I. le

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o.k

Edward R. le

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The office closes at 7 PM, and could - for the convenience of your customers - stay open a little longer.

Edward R. le

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The employee (sole on duty) was overwhelmed.

Andrew R. le

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Le client n'a pas laissé de commentaire.

Skye K. le

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The truck I rented didn’t have straps to hold the dolly down...might want to check all trucks to make sure they have that...thanks

kurtis H. le

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I ordered the Uhaul online. The agent did not listen to the location that I wanted the pick up and drop off which cost us additional time. I told the agent that someone else would be picking up the uhaul as this was for a business, I asked her what they would need, she stated that they would only need the confirmation number. So my employee drove all the way to the inconvenient location to pick it up only to be told he needed the credit card. So he had to drive all the way back then all the way back to uhaul again. They didn't even adjust the 24 hour time slot after it was an extra hour because I was not told what was needed. First and last experience with Uhaul. Not very impressed

Halil S. le

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NO COMMENT.

FRANK A. le

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Le client n'a pas laissé de commentaire.

John C. le

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They were very helpful

James B. le

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Le client n'a pas laissé de commentaire.

Eric L. le

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Excellent work. Very profetionnal and efficient. Thank you to Diane, Justin, and the rest of the staff! Gifts certificates for gratitude to all! Staff recongnition day, Staff party! Thanks

Emig N. le

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Le client n'a pas laissé de commentaire.

Laurie T. le

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Diane Smith is awesome! Excellent service!

Laurie T. le

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Diane Smith offers incredible service !! Awesome work

Gerald L. le

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Le client n'a pas laissé de commentaire.

Albert C. le

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It would've been easier if u had a bench to carry another person to help move the items. Otherwise device was fast and the counter staff was friendly.

Dhafir A. le

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The best

Al W. le

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Le client n'a pas laissé de commentaire.

Kevin M. le

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Le client n'a pas laissé de commentaire.

Geoff M. le

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Nothing

Stephen W. le

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Can't think of a thing. Thanks for asking. S~

Stefanie M. le

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Would not recommend mobile pick -up! Took longer than if I went in and spoke to a person.

Alin P. le

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Very helpful and reasonable staff

tom h. le

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Great facility and excellent customer service.

patricia c. le

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We enjoyed your friendly helpful personnel. Thanks

JEAN MARC L. le

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Love this facility.. Would definitely recommend it!

Shannon Q. le

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I have recommended this place to several people. I was amazed how convenient it was. Staff were very helpful and pleasant to work with.

Boodles o. le

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The reason I left is because my rates were increased. I would have been a long term customer (was at last storage for 20 years), I found something cheaper. ($150 all in, exact same size and climate.)

teresa e. le

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my only complaint was every time I went to my locker (quite often) there was always a very loud ear piercing siren that would run sometimes for quite awhile. It was very annoying & deafening.

Gino D. le

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When construction fell through and was not finished on time they knew i was obviously stressed. They worked to provide a suitable solution and eliminated my stress.

Samira r. le

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the workers that helped and those that scheduled were very helpful

AFLOLABI I. le

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Keep up the good work.

radolav b. le

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It was good experiance.

Alin P. le

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Very clean and convenient

teresa e. le

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The girls were very helpful & took the time to show me the storage area & what the whole procedure is. They were very helpful & accommodating.

Tim C. le

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Excellent

ross m. le

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Amazing customer service

adam a. le

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General Manager on site was great. She answered all my questions and helped me choose, out of the limited sizes avail, which one would best suit me. The prices are higher then expected for an 8x8.

linda a. le

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Great experience, amazing staff.

stacey k. le

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Glad did business with you guys

melissa l. le

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Awesome place n staff

Deonde W. le

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Great customer service I will recommend this location

paul t. le

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The GM was personable, helpful and answered all my questions. I checked the competition but no comparison.

ross m. le

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Very nice , friendly, and helpful.

Chris A. le

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I have rented from this location on many occasions. Everyone is very friendly, knowledgeable, and helpful. I would recommend this location to anyone. Chris Almas

linda a. le

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Excellent customer service, Diane was incredibly helpful.

Dave P. le

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Sam was incredible the way he handled everything that day. A few issues came up but he dealt with them quickly and conveniently.

Clifford C. le

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My only complaint is I found it to be too expensive!!!

Glen's M. le

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Very Satisfied

Diane S. le

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Excellent

Beth C. le

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Service was good up until move out. Despite my pleas, I was harassed to pay for unit I no longer used...threatened me to sell someone else's stuff. Glad I was the better person and made a complaint.

Tom B. le

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Very nice place, would have been nice if an alarm didn't go iff every time I opened my locker though.

June H. le

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Everytime I went I had a great experience.Iforgotto lock my unit one time and uhaul called me to let me know! Awesome job

Christopher J. le

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Facility and stfaff are excellent...U-Haul corporate challenging. Staff helped us get a 2nd locker and combine payment dates etc..and we kept getting delinquent notice with late charges. Repeated fix.

Cherryll G. le

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very courteous staff ..at times more staff needed...i walked out once due to time and only one working. otherwise very satisfied..thank you

Maria I. le

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Awesome service

kym w. le

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Extremely helpful staff!

John S. le

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From interacting with the staff to accessing my locker, the experience was fantastic. The facilities were always clean and the staff were knowledgeable and friendly. Great job all around!

JOHN F. le

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Look forward to do business again

DONNA J. le

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Customer Service was very good. I was shown where my storage locker was & explained the after business hours entry, thank you.

Christopher J. le

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Everything was handled in a professional manner.

Cynthia C. le

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More then expected.

Kenneth H. le

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Service was excellent and we were very happy with all aspects of your facility and staff. We would recommend and use this facility again if needed.

rochelle s. le

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It was the perfect space to store some of our belongings while we sold our house. Clean, secure, and convenient!

ASHLEY W. le

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Everything at U-Haul with my storage unit was great until the day we moved

Tracy W. le

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I had a great experience renting here. Facilities were more than sufficient and staff was extremely helpful.

DOUGLAS C. le

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During the flooding our life was upside down, I am thankful U-Haul was there. Life is a struggle but knowing there is a company creating a safe place during those overwhelming moments is comforting.

David H. le

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Amazing facility. Hospital clean and well organized. Staff over performed in knowledge and customer care. Exceedingly well done

DAVID H. le

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Very good storage experience - would recommend.