Évaluations des clients U-Haul Moving & Storage of Forestville Rd
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Forestville Rd
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darnell R. le
N/A
Rawle B. le
Excellent experience
Leander H. le
Definitely a great place for storage. Thanks guys
Kesha S. le
The staff’s customer service was excellent. It is now my preferred location for storage and equipment rental.
Kesha S. le
An awesome experience!
tilman q. le
Very Professional /Quality Customer Service
Vincent F. le
Not a thing
Shantell S. le
Refund for mileage and days not used. Especially since you can't adjust your rates to charge for 1 day only. You add a charge if gas isn't where it should be and if you go over the days and miles. Therefore, it's only fair that you prorate for miles and days not used. More parking
Letitia B. le
When I brought the van back on the September 29th the attendant, I believe her name was Robyn, did an excellent job, she was by herself and she had to do everything! Her demeanor was so professional, calm and friendly even tho there was a lot of people waiting to return their trucks. Even at a point she received a call from another customer that seemed to be complaining about something. She handled it very well while helping us.
Richard J. le
The location had several options for rental and the online Check in and key pickup worked well. The only problems were the truck needed air in a tire indicated by the low tire pressure indicator and message on the dashboard and the check engine light was on.
Willard W. le
The service was perfect!
Sarah D. le
The location and staff are always good. The truck I received was not in good condition and could have caused us injury. The engine light and the tire inflation light came on shortly before the truck was returned. The really bad thing was while I was driving the truck the back roll up door came loose and fell into the truck. The rail on one side fell down with all the bolts. This was very scary to me. This could have injured or killed us if it happened when we opened or closed the door when loading or unloading. I have never had a truck problem before. The equipment needs to be inspected better before being rented. This could have ended much worst for all involved. If the door wasn't still hanging on by a cable, it may have caused a fatal accident on the highway while I was driving.
Sandra S. le
Staff have been very professional and courteous... please continue Forestville U-Haul will always be my first choice... be blessed
Kevin D. le
The mileage pricing is a bit much for all day use
Angela B. le
Fast and efficient Very professinal
Jonathan L. le
Need to clean up. Other than that great!
jermaine B. le
The associate at this location was very helpful
Debra R. le
Outstanding Service and knowledgeable technicians.
Reshawnda J. le
Excellent service
Steve W. le
They was very. Professnal
kevin h. le
Great thank you all. 🤓
Elizbeth A. le
Waiting to be tend to could be a drag but, on the overall they provided ecellent service to the customers
Wanda R. le
Great job to the staff working at this location. It was very busy and they continue to have grace both times that I was there to pick up and drop off.
Anthony M. le
The office staff at the Forestville location continues to exceed my expectations. Definitely on my top 3 lust of referrals. Thanks U-Haul Forestville!!
anthony y. le
Very professional Smooth process
Cassandra W. le
No military discount and I was told they would check and see for three consecutive montbs. Never got an answer, I kept getting the bill on time, and then received an increase notice.
Thomas M. le
The entire process was very professional and friendly, I will definitely visit Mr DeCarlos again...
Rosa B. le
In the two years I have store my belonging at this location the manger and staff always nice and friendly and helpful to me and my family. It have been a pleasure to have been one of your customer.
MYNON G. le
Very professional and informative staff.
Coretha J. le
The employee's were very nice respectful I had no problems with either worker's.when I called they helped me with respect gave the answers I was looking for.
KIMBERLY S. le
I believe her name was Margaret but she was great and very friendly the entire process!
Pamela S. le
James was very nice answered all my questions help me with the lock I would highly recommend him as a manager God bless you thank you for your help have a blissful day
MYNON G. le
Wonderful customer service!
KIM G. le
Te storr is so clean and the workers are so pleasant. I am so thankful for them running this establishment so professional and welcoming.It is my duty and pleasure to say to the team KUDOS & AWESOME!
Rhonda W. le
👍🏽
joseph b. le
Manager was wonderful and assisted me as much as possible.
wynonia h. le
The staff was very nice and helpful I feel that you should give them a raise because they work hard to keep the place clean and will light
DARRON S. le
Rented that storage for about 6-7 years during a career transition. Visit the unit once in between opening and closing. My belongings were still in great condition as I left them. Great service.
Shishe F. le
TThe staff was VERY helpful and kind. The customer service they gave was one of the best! I would definitely come back!!
Perry S. le
Margaret is a great manager!
CARLTON B. le
Margaret was wonderful !!!
ARION S. le
The pricing for storage units could be more competitive. A 5x7 should be cheaper than $94.
Derek M. le
None
CHARLENE F. le
Thank you for this service. The price was right and yes, I would recommend U-Haul to friends.
Cherish G. le
The employee on duty was very unprofessional and not helpful. He didn’t service me and my family though we were there by closing and communicated with us through the door.
william j. le
I would use this Uhaul location again.
LISA G. le
I moved out after 7 months. I wouldn't recommend this facility to anyone. Management was never available via phone. I found mold on a few things when moving out and I had climate controlled unit
marquita f. le
Honestly dont want my feed back on the experiences I had but it's ok when you're use to mediocre to poor services
Lynn C. le
The facility was very clean. The staff was very professional and nice.
Melinda C. le
Ms.Margaret was very nice and helpful
Christopher F. le
I'd like to thank Margaret Coleman thr Manager and her staff for a wonderful experience. Top notch team.
Patrick H. le
I don't remember the employee's name, but he was polite, professional, and very helpfull
Edward H. le
Male clerk was excellent. I did find multiple nails in parking lot by my door
Charles J. le
No carts were available to help with moving items from the truck into the storage areas. Without Carts using the facility was very difficult.
RoDonna B. le
When the gate is broke customers should receive a message so they know the access hours have changed.