We only needed to drop off but the service person was just super friendly, very efficient. The store was super easy to find and then going where I needed was also well marked and straight forward. A fabulous experience for a cross state moveJennifer O.
Customer Reviews for U-Haul Moving & Storage of Fullerton
Pour nous contacter
Fullerton, CA 92832
(On Southeast corner of Euclid and Commonwealth)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Matthew D.
Unfortunately, The truck I got was clean and probably hadn't been washed in a year or so. I took it because I was running late and needed the truck.Omar M.
Le client n'a pas laissé de commentaire.Christopher T.
Le client n'a pas laissé de commentaire.Madalyn B.
Le client n'a pas laissé de commentaire.Peggy F.
I had the same person. Checking me in and out. She did an excellent job explaining and confirming. As well did the other guy who had a customer questioning certain safety procedures in place. Will is them again when the need arises!Kenneth L.
Le client n'a pas laissé de commentaire.Natalie A.
Le client n'a pas laissé de commentaire.Douglas F.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.Denise G.
Le client n'a pas laissé de commentaire.Judit P.
Le client n'a pas laissé de commentaire.Rick R.
Le client n'a pas laissé de commentaire.Kristin T.
Disappointed that we had to drive much further to drop off the truck this was not the location we were told we could go to. This was not what we agreedLaura V.
Awesome experienceRAMAKRISHNA K.
Le client n'a pas laissé de commentaire.harold R.
Le client n'a pas laissé de commentaire.Juan M.
Le client n'a pas laissé de commentaire.joe C.
Staff was helpfulIan D.
Le client n'a pas laissé de commentaire.ChangHyun C.
The transmission needs serious repairs, the driver side view mirror should not be held on with duct tape!Benjamin P.
Le client n'a pas laissé de commentaire.ARMANDO R.
Le client n'a pas laissé de commentaire.Russell B.
You do not need to do anything in my opinion. Service was great, price was great, and drop off or return was simple. Had an awesome experience.Thomas R.
The staff was very helpful and did a good job for meEDWARD N.
Le client n'a pas laissé de commentaire.Joshua B.
Le client n'a pas laissé de commentaire.Marishiel Z.
Don't move pick up location, nor charge $375 to drop off at different location which was the location I had my secluded pick up.Yosafat Z.
Excellent service à la clientèleJESSE J.
Le client n'a pas laissé de commentaire.Jose F.
Le client n'a pas laissé de commentaire.Joshue G.
Great crew at the Fullerton Uhaul!deanna M.
An explanation of how to use the chains would have been helpful.Munish B.
Le client n'a pas laissé de commentaire.JobeAn K.
Le client n'a pas laissé de commentaire.Mike M.
Very easy steps to follow for return. No problemstony M.
Le client n'a pas laissé de commentaire.Sam L.
Le client n'a pas laissé de commentaire.Brian Q.
Le client n'a pas laissé de commentaire.Karen G.
Le client n'a pas laissé de commentaire.Martin A.
Outstanding in every aspect. Have used this U-Haul location for many years and I will certainly continue to do so!LOUIS S.
Le client n'a pas laissé de commentaire.Young C C.
Le client n'a pas laissé de commentaire.Jeffrey T.
Le client n'a pas laissé de commentaire.Janet P.
It was early hours so I won't hold it against the location or staff, but I drove off without the dolly I for. No harm, no foul, just something we should be on top of for next time. Other than that, a pleasant experience. 9/10KJ S.
Staff I dealt with was very courteous and professional.Mike T.
Le client n'a pas laissé de commentaire.joseph R.
Le client n'a pas laissé de commentaire.Maria A.
Everything work smoothlyEsperanza C.
Le client n'a pas laissé de commentaire.Maximillian V.
I didn't know about the rental instruction video. So I ended up returning the truck by just dropping off the key in the drop box without doing all the stuff I was supposed to do upon returning such as taking pictures as evidence. Telling the customer upon rental to "watch and follow the returning instruction" would help better.Naoko H.
Le client n'a pas laissé de commentaire.Hamid T.
Service and ease of renting made it a wonderful experience.Kent C.
Maybe if possible more staff on hand in morning to pick up equipmentMary M.
Le client n'a pas laissé de commentaire.Edward R.
Le client n'a pas laissé de commentaire.Dung N.
Lower the pricesChristofred C.
Bad service, bad customer service skills. I will never come backCesar O.
They gave me a vehicle when check engine light and low tire pressure. I drove off and came back. They did check the oil and tire but said the machine to reset the indicator was not available.SUJAY S.
24/7 pick up and drop off for trailers would be great and convenient.Thomas L.
There is a long line Saturday morning with only 2 people at the register. It will be better if there is a separate line for customer who already make reservation / already pre filled (uploaded copy of driver license, etc) the rental form.Mahardhika S.
Le client n'a pas laissé de commentaire.Ryan G.
Le client n'a pas laissé de commentaire.Devin D.
Amazing experience. Picked up in 5 mins and dropped of in under 2 mins. Couldn't be more happy with the experience.Mike J.
Le client n'a pas laissé de commentaire.TIMOTHY K.
Le client n'a pas laissé de commentaire.Maxwell S.
Le client n'a pas laissé de commentaire.Brian G.
Le client n'a pas laissé de commentaire.Kurt A.
Le client n'a pas laissé de commentaire.Daniel E.
Quick easy conciseMike B.
Le client n'a pas laissé de commentaire.Kevin P.
Le client n'a pas laissé de commentaire.Laroyne W.
Excellent service à la clientèleCatherine M.
The inside of the cargo van was dirty. Should be checked before rented to the next person.Ryan R.
Le client n'a pas laissé de commentaire.Luis R.
Le client n'a pas laissé de commentaire.Theresa M.
Le client n'a pas laissé de commentaire.Dany S.
This location is way better than Pasadena, TXFrederick G.
The two dudes were great :) thxSusana O.
Le client n'a pas laissé de commentaire.Michael K.
Le client n'a pas laissé de commentaire.Julie M.
Le client n'a pas laissé de commentaire.Olivia B.
The moving truck was available on time, but the process was very frustrating. Initially I filled out reservation form online. I wanted to rent one-way, but the location of the drop off was not a choice on the actual ap application. I called the customer service line to have it added to my reservation. When I arrived at the pick up location, they told me that the drop off was not on my reservation, and was not available at the time to choose from.Jova B.
Le client n'a pas laissé de commentaire.arockiasamy J.
Le client n'a pas laissé de commentaire.Brian A.
Le client n'a pas laissé de commentaire.Deborah H.
Le client n'a pas laissé de commentaire.Bryan D.
Le client n'a pas laissé de commentaire.MARTHA L.
The staff are great, I go there often.STEVEN D.
They did not check the truck in properly and I received a call asking when I was going to turn in the truck that was now overdue. It took me nearly two hours, several phone calls, and online chats to get the problem resolved and no one apologized for the mistake made, though one did apologize for the extreme wait but stil did not get an apology for the mistake in the first place that I then had to use an excessive amount of my time to resolve.Stephanie M.
Need more help at location employee was overwhelmed but did a great job.Rudy R.
Le client n'a pas laissé de commentaire.James G.
Le client n'a pas laissé de commentaire.Jasmin D.
Windshield very dirty had to wait to have it cleaned b4 I took off , the rest of truck needs to be washedRichard O.
Le client n'a pas laissé de commentaire.Diana W.
Le client n'a pas laissé de commentaire.Daniel W.
Le client n'a pas laissé de commentaire.Cliff S.
Employees lack friendly manner, not that it is priority, but the lack of friendliness with the lack of guidance throughout the rental process felt a real lack of customer service. For example, the agents seem to assume or rely on uhaul technology and app for check in and out out that they hand you the keys and disappear. I had questions and had to hunt the staff down sometimes having to interrupt them helping or doing something else. The flow of the rental process is a bit rough. It's close to my home and the rates are fair so I reall just deal with it.An P.
No issues. Edgar, the manager was efficient and friendly. I needed short therm storage as my vehicle was totaled by an idiot driver. So need to come back later and pick up my things that were in my vehicle at the time.Dennis S. | Premières impressions
Le client n'a pas laissé de commentaire.Robert G. | Expérience générale
Very helpful!Priscilla R. | Premières impressions
It's important and It would benefit the customer ANYTIME they move out to be reminded that there is a "walk-thru" when moving out of the unit. Other than that, it was a good experience.India P. | Expérience générale
Great staff and storage. Thank you for the month when I was in needOsvaldo C. | Expérience générale
only had one box 40H and clerical area created 04H. We received and returned. Then received storage box for 04H. A lot of time to get it straightened out. Say they closed the account and credited.Ed a. | Expérience générale
Good jobpamela b. | Expérience générale
Exceeded my expectations thanksWilliam M. | Expérience générale
Customer service was terribleMaria H. | Expérience générale
Thank you for the friendly service. Just a suggestion, when folks call 24hrs in advance to access their U-box/container, let them know they need to call at least 30 mins prior the day of for access!Danielle L. | Expérience générale
I only had U boxes stored and then delivered. I did not go to the facility, but the communication regarding delivery and pickup of empty boxes was great. Everything went perfectly? I was very pleasedPeggy K. | Expérience générale
This location is full service and is professional.THERESA Z. | Premières impressions
UBox delivery and pick up was efficient and friendly. Je les recommanderais à n'importe qui.Jaime M. | Expérience générale
Please reference the complaint filed that may be linked to my account. I had the most dissatisfying experience in both NY and CA locations. No personal follow-up from CA regarding their error.Kirsten S. | Expérience générale
👍👍👍Sam P. | Expérience générale
Awful experience, will never use UHaul again and would never recommend. Charged us multiple times without reason, then when we called, would never give us straight answer. Took 8 calls to resolve.Christopher P. | Expérience générale
Fullerton handled the local delivery of a box (pod?) we shipped thru U-Haul's East Green Bay, WI facility. Your driver, Meghan, delivered our box very politely and professionally.walter m. | Expérience générale
Wonderful experience both in Louisiana and California.bonnie m. | Expérience générale
you were extremely patient friendly and helpful during what was a difficult time for me. Thank You.sandra g. | Expérience générale
Delayed delivery, although the delivery ladies were nice and professional.Joshua C. | Expérience générale
Katie is the best! She works her tail off! Give her consecutive days off so a girl can rest!Lindsie L. | Expérience générale
Had some issues with the order and after pushing and calling U-Haul they were helpful and got it fixedMichael D. | Expérience générale
I don't even have items in storage with this location, yet they bill me and put liens on imaginary storage units. U-HAUL IS A FRACTURED BUSINESS. By far, the worst storage experience in 57 years.Frank G. | Expérience générale
My experience with UHaul was very good. Reservation of the UBox was easy, and we were able to adjust our delivery type without a hassle. My only issue was with the app functionality when returning vanJohannah S. | Expérience générale
Monique provided excellent customer service. Merci.Angelique A. | Expérience générale
Helped me well with recent U-box service.Sae C. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!