Le client n'a pas laissé de commentaire.MARGARET B.
Customer Reviews for U-Haul Moving & Storage of Fullerton
Pour nous contacter
Fullerton, CA 92832
(On Southeast corner of Euclid and Commonwealth)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Simple processDordean H.
I will be notifying UHAUL of it's unsatisfactory service location at 8882 Watson Ave, Cypress, Ca. 90630. My reservation for Saturday, 07/24/2021 at 10:00 am PST was not honored due to unlisted mechanical with my 10ft box truck reservation (# 80262086). After waiting 25 minutes on hold waiting for a customer service attendant, the call failed due to the CS attendant was unable to hear my voice. So, I had to drive over 45 minutes to another UHAUL service center in Fullerton , Ca. My wife and were able to finally rent a decent truck and trailer for move on Saturday. I just find it totally unacceptable no one placed the reserved vehicle in question out of service prior to the National Reservation service booking the vehicle. I have used UHAUL for years and this was the most unprofessional dealings I have ever witnessed with your company. We would appreciate a explanation of why we were not personally directed by the original Cypress office staff to best location with our need of the correct vehicle, instead of just basically stating the vehicle was not properly listed . We were inconvenienced and treated as if our business does not matter to your company. I trust someone will look into this matter and respond accordingly.LUTHER D.
Le client n'a pas laissé de commentaire.CARISSA J.
It was overall good and easy to use the service. Reserving online is easy. Next time I need a truck I will think of U-haul right away, instead of having to find a friend with a truck to help me out, because it is easy to reserve and ofcourse the price is decent. Everything is clear and no hidden fees. Merci.Julian C.
Le client n'a pas laissé de commentaire.Carlos M.
Le client n'a pas laissé de commentaire.PETER K.
Le client n'a pas laissé de commentaire.ANGELITA L.
Nothing, everything was goodMycky S.
L'établissement était-il propre et invitant? Really? It's a bit dirty like a working rental yard typically is. But, it's is a good location, well maintained, and organized. Recommanderiez-vous cet établissement à un ami? I would recommend my friends go out of their way to use this location.Stuart H.
Horrible service and they didn't even use the furniture pads. Every step was a nightmareMichelle C.
The dolly was also booked but found it to be missing in the van. I wasn't charged for it later. It would be good to check availability of the items in the order.Tal O.
Daniel was friendly and helpful! We also had to stop in Needles, Ca where Alan was an amazing help with our wires!Francisco G.
Would have given 5 stars however I was contacted day after saying I didn't return equipment even though I did and had to make a few extra phone calls to correct the problem. Every one was kind and courteous.CHRISTOPHER L.
The owner and manager for this location is very helpful. His staff is outstnding, understanding and very accommodating. We would recommend the location for all your moving needs!JOSEPH S.
Le client n'a pas laissé de commentaire.Kimberly P.
Le client n'a pas laissé de commentaire.Grant G.
Le client n'a pas laissé de commentaire.MARK D.
Le client n'a pas laissé de commentaire.ANDREW M.
Le client n'a pas laissé de commentaire.SHAWN S.
Friendly staff !PHILIP L.
Le client n'a pas laissé de commentaire.Wade M.
Le client n'a pas laissé de commentaire.Brandon H.
Raul was super helpful getting me on my way.CHRISTOPHER L.
Le client n'a pas laissé de commentaire.Juliocesar A.
the attendant explained everything and made the whole rental process easy!ERIC A.
Le client n'a pas laissé de commentaire.Kyra S.
Spoke to a rep. From the store location on the phone to leave the trailer after I was done.. she said i can drop off the trailer early and keep the truck with no problem. I get to the store and another rep. Told me because I was leaving the trailer and not the truck that they could not provide me with any proof/receipt that I returned the trailer. They said because I'm not dropping off the truck that I'm leaving the trailer there at the store at my own risk and uhaul wasn't responsible if it was lost/stolen/or damaged... THATS RIDICULOUS! The equipment was returned early and uhaul should change this policy... I was done with the trailer and it was pointless for me to drag it around for no reason...I shouldn't have to open a separate contract for the trailer in order for me to return it without the truck. Also the truck was given to me with furniture blankets I didnt ask for that were all unfolded and thrown in the back when I received the truck... if you have policy to charge customers if blankets arent folded, you need to make sure that the blankets are folded when you give it to the customer to begin with.DAVID G.
Le client n'a pas laissé de commentaire.John B.
The drop off location was the wrong oneIRENE C.
Le client n'a pas laissé de commentaire.Churl Jin S.
Le client n'a pas laissé de commentaire.Lorena M.
Edgar the owner was GreatPETER H.
ANSWER THE PHONE! I called three different times to speak with a live person and was on hold for over 35 minutes each time (the recording on hold indicates "someone will be with me within 10 - 15 minutes"). I know the phone works because they called me to check in on my return status from the same number I tried calling them!SCOTT M.
Excellent and quick service.michael M.
Always great service at this locationEsperanza H.
Le client n'a pas laissé de commentaire.James O.
Smoke-free vansNANCY H.
Le client n'a pas laissé de commentaire.DONALD W.
Le client n'a pas laissé de commentaire.WILLEM S.
Awesome staff at the Fullerton Ca location at Commonwealth and Euclid.ROBERT A.
They were very prompt in helping me. I had no issuesLeah S.
Le client n'a pas laissé de commentaire.EDWARD B.
Le client n'a pas laissé de commentaire.ADAM B.
Always a good location, used many times.James M.
Le client n'a pas laissé de commentaire.NANCYCAROL C.
This was horrible the rep was rude and confrontational. The manager was unprofessional. The rep never showed me the truck just said here you go. I'm so upset the gas was less than the paper said I ended up spending more in gas just because these guys lied. Horrible service will never use this company again.Anthony M.
Better service of uhaul trucks.Bobbie S.
My schedule mobile time to pick up was at 8:30 am BUT i was not allowed to do that on the location i had to wait till 9am to get the truck. in that time i spend more money in labor for the guys i hire to sit there and get paid. I will never rent uhaul again. this is the second time this company does me wrong.OSCAR O.
Le client n'a pas laissé de commentaire.Rebecca C.
Le client n'a pas laissé de commentaire.LARRY C.
Just keep up the great service. We've been going to this location for about 20 years & always get great, friendly service.GREGORY I.
Process sometimes a little slow but veey couteous and helpfulFRANCES L.
The front desk guy was great.JENNIFER I.
Le client n'a pas laissé de commentaire.SUMMER K.
Excellent service!Peter P.
Le client n'a pas laissé de commentaire.JOHN H.
the guys were curtiouse and good at thier jobsGERALD H.
Raul was so nice and helpful! Even though it was extremely busy Sunday morning, he took the time to help me pick out the right trailer that I needed, thanks again!MICHELLE E.
Great customer service that went over all aspects and features of the truck.PAUL M.
It was a great experience. Everything was super easy.PABLO R.
Le client n'a pas laissé de commentaire.MICHAEL D.
Le client n'a pas laissé de commentaire.Brian Q.
Double-check their reservation's drop-off location. Don't switch their drop-off location to a place 20-30 miles away without telling me and then try to charge me 200 $later for â€œnot dropping it offâ€. Fucking ridiculous. Horrible Experience. I can't wait to tell corporate about this :)ALLAN C.
Long wait line, but was due to Memorial Day Holiday weekend. Overall no issues and no problems at all.ANTHONY R.
Le client n'a pas laissé de commentaire.EDWARD B.
Quick fast easyRamon Y.
Quick, easy, in and out with no problems.WILHELM H.
None. Truck was rather old and beat up. Had close to 160k miles on it. But nothing was really wrong so no complaints. Workers were very busy and understaffed but still were very pleasant and helpfulERIN F.
The gas guage on your truck is misleading, very slow to move and I ended up putting at least 5 gallons more than I need to, in California at 4 $a gallon that is costly.Jeffrey J.
Even though there was a long line, it went quick plus the staff was very knowledgeable and friendly!DANA M.
The person who helped me was not in a good mood had an attitude. You also need to do something with when we reserve that you let custom know it may not be available when picking up. I reserved a trailer and a dolly the dolly was not available and guess services didn't offer to check if any other store close by had one available. I had to move furniture and I was not so happy about it .Angelita U.
Le client n'a pas laissé de commentaire.ROBERT A.
Le client n'a pas laissé de commentaire.Gary H.
Le client n'a pas laissé de commentaire.TOMAS P.
Le client n'a pas laissé de commentaire.Donna S.
Le client n'a pas laissé de commentaire.Tammie T.
Had a ***** star experience at a But I would suggest you guys Hold all independently owned U-Haul sites to your customer service standards. Have you checked your reviews on Google maps lately? Reading those reviews is what made me go directly to a U-Haul site.LEE M.
Le client n'a pas laissé de commentaire.JOSEPH A.
Every experience with U-Haul has been 100 % !!!DANIEL W.
Le client n'a pas laissé de commentaire.Shane B.
Le client n'a pas laissé de commentaire.JONG K.
Le client n'a pas laissé de commentaire.Phyllis W.
Very friend and accommodating staff.MARIATHERESA L.
Le client n'a pas laissé de commentaire.JAY S.
Le client n'a pas laissé de commentaire.IAN V.
You people are awesomeAUGUSTINE J.
Le client n'a pas laissé de commentaire.ASHISHKUMAR T.
Older truck guzzled gas not able to charge phone. Handled terrible steering drifted badlyGARY B.
Car wash vehicles before renting Beside that uhu la staff does great service. MerciEdgardo S.
I didn't get the name of the person who helped me. The employee who checked me in and helped me turn in the truck (the receipt says Raul Nunez) was amazing. He was super helpful, super friendly and brought a great experience that I hope everyone gets to enjoy. Great job on this hire Uhaul- you got lucky with this one! He's amazing and really was a helpful face that I needed to see after over 12 hours of moving. Raul- if you are able to see this. I'm the one who moved in from San diego at 11pm- thank you for your help. It really touched me and I was having a hard time and I really needed that friendliness that you provided me. Thank you again, it really meant a lot to me.Allen T.
Le client n'a pas laissé de commentaire.David D.
Le client n'a pas laissé de commentaire.PAMELA W.
Le client n'a pas laissé de commentaire.PAULINE B.
Le client n'a pas laissé de commentaire.RENE V.
Easy peazy lemon squezzy.SEAN A.
Le client n'a pas laissé de commentaire.James C.
Very helpful!Priscilla R. | Premières impressions
It's important and It would benefit the customer ANYTIME they move out to be reminded that there is a "walk-thru" when moving out of the unit. Other than that, it was a good experience.India P. | Expérience générale
Great staff and storage. Thank you for the month when I was in needOsvaldo C. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!