Great service and good communication with customers.ARMAND C.
Customer Reviews for U-Haul Moving & Storage of Fullerton
Pour nous contacter
Fullerton, CA 92832
(On Southeast corner of Euclid and Commonwealth)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Richard J.
Le client n'a pas laissé de commentaire.PAUL C.
Le client n'a pas laissé de commentaire.VIRGINIA O.
Le client n'a pas laissé de commentaire.JAIME R.
Le client n'a pas laissé de commentaire.TAMIL M.
Very clean and niceFRANCISCO A.
Two things that kinda bothered me. 1 my truck rental was set up for Fullerton but confirmation was for garden grove. That wasn't going to work for me. Second we had a 9 am reservation but when I got there there was only one person working the counter. Even though I had a reservation it took over an hour to get the truck. Disappointed in those aspects but it got the job done.FRANKLYN P.
Waited an hour in line for trailer.DOUGLAS M.
Le client n'a pas laissé de commentaire.NARASIMHAN S.
Le client n'a pas laissé de commentaire.PAULINE P.
We had a reservation at 9:00, we didn't get the truck until 10:30. Only two workers were there at the time, which was insufficient on a Saturday morning!Chia T.
Don't cheat people on the odometer. I drove from fullerton to brea 3 times and it said I drove 65 miles. When I googled it, it was half that.MATTHEW G.
My appointment was for 9am. The line was so long and the process so slow that I didn't reach the counter until almost 10am. The crew was very courteous, but the process was poor.Ryan H.
I had one reserved for Sunday prior, with help at Placentia location. But, because your computers were down nationwide they couldn't let me rent. That costed me extra because I had to pay the help I arranged. Not happy now with uhaul. Commonwealth location good.DONALD C.
Le client n'a pas laissé de commentaire.SHERRY K.
I never received my email copy of my receiptVERNELL T.
Le client n'a pas laissé de commentaire.GABRIEL C.
Have more desk helpMARIO T.
Le client n'a pas laissé de commentaire.Walter L.
Vehicles need to be better cleaned and prepared due to CV19. I throughly cleaned out vehicle prior to return out of respect for others.MICHAEL H.
The truck ran BEAUTIFULLY!PATRICK H.
Le client n'a pas laissé de commentaire.KAREN M.
Excellent service à la clientèleDOUGLAS M.
Le client n'a pas laissé de commentaire.ROBIN M.
Everyone we interacted with was really helpful and friendly. Excellent service à la clientèle. Would come back againNoemi C.
Perfect! The young man at the counter promptly assisted us, hooked up the trailer to our vehicle & we were on our way in maybe 25 mins.Alburt D.
Le client n'a pas laissé de commentaire.CHRISTOPHER H.
Le client n'a pas laissé de commentaire.Oscar T.
Le client n'a pas laissé de commentaire.Danielle M.
Friendly customer service.AIJAZ M.
The truck I rented I could not adjust the outside mirrors. Please fix that.JOSEPH O.
More front desk helpRONALD G.
Le client n'a pas laissé de commentaire.STEVEN W.
Le client n'a pas laissé de commentaire.EDWARD B.
Location is nice and clean all equipment was fully stocked and also had nice accessories. The employee that helped me was the worst I've ever dealt with. As a long time customer, I have never experienced such bad customer service. - I was in the lobby waiting to be helped and someone walks in and I asked if the person worked here. His reply was â€œI'm wearing the shirt what do you think that means?â€ - I decided to change the type of trailer to rent and wanted to make sure the price was adjusted because the receipt still showed the other price. His response was that the computer has a glitch, you'll get it at the right price later. I asked him to please get the correct contract and his response was that I was making him work too hard. He didn't want to walk all the way back inside to make the proper change on the contract. I asked him if he was sure that I wouldn't be charge more and he started to yell at me saying â€œsir, you don't have to rent from us, but trust me it will change later and just the paper is different Than what's on the computer, because there is a glitch in our system.â€ He later did make the change and gave me the correct contract. Saying â€œoh it didn't go through so now it's correct.â€ Who talks to customers like that? It's unacceptable behavior for an employee to speak to customers that way.MIKE L.
Rep. Was very nice and helpful Also his helper, young guy that brought out the truck. There was some used wipes in the door I didn't considered that as not clean. ALSO, the guy at the Buena Pak location helped me reserve the truck in Fullerton, he was very helpful and very polite. Thank you all for all the work you guys do. CMCorina M.
friendly and professionalRAOUF G.
thank you UHaul...God bless!MICHAEL R.
Le client n'a pas laissé de commentaire.SHERRY H.
Le client n'a pas laissé de commentaire.ALLEN G.
Le client n'a pas laissé de commentaire.WENDY Y.
Le client n'a pas laissé de commentaire.James M.
The person there helped get the trailer attached and unattached no issues - Great customer Service.Philip C.
Le client n'a pas laissé de commentaire.LORI C.
Todo excelente. Muy buena atenciÃ³n al cliente. JosÃ© me ayudo mucho.JAIR B.
Le client n'a pas laissé de commentaire.RENALDO A.
Le client n'a pas laissé de commentaire.VIPUL S.
Best service as alwaysMaria Theresa L.
i forgot the names of the two guys that helped me. they both did a fantastic job. check in and check out.ANDREW W.
Everything went goodBeverly S.
Le client n'a pas laissé de commentaire.MIGUEL G.
Le client n'a pas laissé de commentaire.JOHN H.
I receive friendly and helpful service I would recommend U-Haul to all my friends.BEAU W.
I rent often and the service is quick on pick-up and return.EDWARD B.
Employees ignore the customers probably because they're understaffed. tried to return my truck was charged for another day because I was ignoredDennis B.
(U) did and excellent job. ThanksAnnie F.
great service but didn't receive moving padsBelinda R.
Le client n'a pas laissé de commentaire.TROY C.
Le client n'a pas laissé de commentaire.scott S.
Le client n'a pas laissé de commentaire.VERONICA B.
I will never rent from U-haul again. My bill was was more than the agreement. I did everything that was asked. Retuned it, swept, folded blankets and you doubled my bill.David B.
Le client n'a pas laissé de commentaire.GREGORY P.
Le client n'a pas laissé de commentaire.Steven G.
Le client n'a pas laissé de commentaire.Nancy S.
Gas was below 1/4 tank so we had to get gas early. I feel all trucks should start at a minimum of 1/2 of a tank.AARON Z.
Le client n'a pas laissé de commentaire.GREGORY B.
Have more 10' truck available.ERLIYANTI S.
all good yes recomendedRAUL P.
This location is always on the ball. Why buy a truck when renting is so easy.MICHAEL K.
Le client n'a pas laissé de commentaire.Cemelia C.
Le client n'a pas laissé de commentaire.GARRY B.
Le client n'a pas laissé de commentaire.Harold W.
Le client n'a pas laissé de commentaire.ENOCH S.
Le client n'a pas laissé de commentaire.JUAN A.
Le client n'a pas laissé de commentaire.RAENA W.
Le client n'a pas laissé de commentaire.Soontae H.
Don't care to use my personal phone to do uhaul check in and out would rather have you guys use your phones otherwise it was a seamless experienceROBERT V.
Le client n'a pas laissé de commentaire.JOSEPH K.
Can't think of anything.CONSTANCE H.
I just think paying for mileage and replacing gas is high especially for people in a pandemic loosing jobs so they have to move out of the home. No AAA or Costco discount.DESIREE C.
Le client n'a pas laissé de commentaire.ALAN C.
You guys are doing great.Ryan V.
Everything was great. Employees were kind and prompt. Equipment was clean and ready to go and turn in.ROBERTO A.
My fuel lines were disconnected by homeless folks apperantly and gasoline started leaking out as I was trying to fill. They should really have better security on site.Naser H.
Le client n'a pas laissé de commentaire.Hayley H.
Unlimited miles because you charge extra per mileERICK H.
Rented a 6x12â€ trailer for side by side ATV and was told to use this and my ATV didn't fit had to return it and still was Charged .. very frustrated and dissatisfied with the serviceDONALD J.
Easy steps to rent. Tks.Chun K.
Customer service excellent. Our vehicle was new with only 11 000 miles, much appreciated! Will definitely use U-Haul again.ELIZABETH I.
Bad customer servicePAOLA T.
Le client n'a pas laissé de commentaire.Edgar D.
Le client n'a pas laissé de commentaire.Ramon P.
We had a concern at another location and through the call center we were moved to this location and they were overly accommodating and amazing. Merci.Jonathan M.
Le client n'a pas laissé de commentaire.THOMAS R.
Le client n'a pas laissé de commentaire.SEAN S.
Awesome customer service at site . They are a great team and know how to take care of their customers :):):)ABEL M.
Noticeable squeaky brakes rear of van. Other than that, this is the 4th time renting a van & always an easy process.MICHELLE S.
Very helpful!Priscilla R. | Premières impressions
It's important and It would benefit the customer ANYTIME they move out to be reminded that there is a "walk-thru" when moving out of the unit. Other than that, it was a good experience.India P. | Expérience générale
Great staff and storage. Thank you for the month when I was in needOsvaldo C. | Expérience générale
only had one box 40H and clerical area created 04H. We received and returned. Then received storage box for 04H. A lot of time to get it straightened out. Say they closed the account and credited.Ed a. | Expérience générale
Good jobpamela b. | Expérience générale
Exceeded my expectations thanksWilliam M. | Expérience générale
Customer service was terribleMaria H. | Expérience générale
Thank you for the friendly service. Just a suggestion, when folks call 24hrs in advance to access their U-box/container, let them know they need to call at least 30 mins prior the day of for access!Danielle L. | Expérience générale
I only had U boxes stored and then delivered. I did not go to the facility, but the communication regarding delivery and pickup of empty boxes was great. Everything went perfectly? I was very pleasedPeggy K. | Expérience générale
This location is full service and is professional.THERESA Z. | Premières impressions
UBox delivery and pick up was efficient and friendly. Je les recommanderais à n'importe qui.Jaime M. | Expérience générale
Please reference the complaint filed that may be linked to my account. I had the most dissatisfying experience in both NY and CA locations. No personal follow-up from CA regarding their error.Kirsten S. | Expérience générale
👍👍👍Sam P. | Expérience générale
Awful experience, will never use UHaul again and would never recommend. Charged us multiple times without reason, then when we called, would never give us straight answer. Took 8 calls to resolve.Christopher P. | Expérience générale
Fullerton handled the local delivery of a box (pod?) we shipped thru U-Haul's East Green Bay, WI facility. Your driver, Meghan, delivered our box very politely and professionally.walter m. | Expérience générale
Wonderful experience both in Louisiana and California.bonnie m. | Expérience générale
you were extremely patient friendly and helpful during what was a difficult time for me. Thank You.sandra g. | Expérience générale
Delayed delivery, although the delivery ladies were nice and professional.Joshua C. | Expérience générale
Katie is the best! She works her tail off! Give her consecutive days off so a girl can rest!Lindsie L. | Expérience générale
Had some issues with the order and after pushing and calling U-Haul they were helpful and got it fixedMichael D. | Expérience générale
I don't even have items in storage with this location, yet they bill me and put liens on imaginary storage units. U-HAUL IS A FRACTURED BUSINESS. By far, the worst storage experience in 57 years.Frank G. | Expérience générale
My experience with UHaul was very good. Reservation of the UBox was easy, and we were able to adjust our delivery type without a hassle. My only issue was with the app functionality when returning vanJohannah S. | Expérience générale
Monique provided excellent customer service. Merci.Angelique A. | Expérience générale
Helped me well with recent U-box service.Sae C. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!