Évaluations des clients U-Haul Moving & Storage of Garden City

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Garden City

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Parley B. le

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The online check in and out system is complicated and takes too long.

Cheryl C. le

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this was a no hassle experience. Pick up in CA and drop off in ID was great. Thank you!!

Curtis P. le

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Better signage when you drive in. It was clustered and confusing. We walked to two wrong spots before finding the right one.

Alfred F. le

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There was a real need to have more people to get people going and get returns processed. More time spend waiting than actually getting out the door

Mary M. le

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Le client n'a pas laissé de commentaire.

Alan S. le

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Le client n'a pas laissé de commentaire.

CLIFFORD B. le

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Le client n'a pas laissé de commentaire.

Joel H. le

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Le client n'a pas laissé de commentaire.

Ken P. le

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Le client n'a pas laissé de commentaire.

Paul R. le

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Best experience at Uhaul to date.

deann D. le

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Emily told me the truck was $5.00 insurance $14.00 and fuel was $74.00 I paid a $104.94 she was giving me a deal on the truck. Upon returning the truck Tim says they can't do that and charged me $54. And change more and I filled the tank $40.00. And said that she shouldn't have lowered the price of the truck and changed it on the invoice, I feel they should have kept it the way I was told and was on the invoice. They owe me $24.95 back.

David C. le

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Le client n'a pas laissé de commentaire.

Barney S. le

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Le client n'a pas laissé de commentaire.

Thomas F. le

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Le client n'a pas laissé de commentaire.

Nathan S. le

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Inconsistent service

DEBBIE I. le

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My experience was great, no improvement necessary.

Kenneth M. le

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Le client n'a pas laissé de commentaire.

jan B. le

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It took me some time to figure out the operating nobs and settings. It would have helped to have someone go over operations. (cruise control, windshield wipers, lights (headlights and interior), etc

Richard S. le

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Great service and convenient.

David S. le

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Le client n'a pas laissé de commentaire.

Valorie F. le

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Le client n'a pas laissé de commentaire.

Darius B. le

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it was a good van

Susan M. le

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I rented some moving blankets; never told to fold them up. I was charged a fee Gas tank was 1/8 tank; had to fill before using and refilled along the way. Truck used twice as much gas than expected.

Tyson G. le

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Ubox helped our move go smoothly and easier than expected!

Richard E. le

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This is such a disappointment! Every time I use U-Haul, there is an issue! I can’t get a hold of anyone and my issues are not being addressed! I will NEVER recommend U-Haul ever and I will never use you guys again!

Douglas M. le

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Le client n'a pas laissé de commentaire.

jason L. le

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Computers were slow during check out but it was made up for when bringing vehicle back.

james P. le

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Le client n'a pas laissé de commentaire.

bruce C. le

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Le client n'a pas laissé de commentaire.

William H. le

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Le client n'a pas laissé de commentaire.

Johnny K. le

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All good!

Edward D. le

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Surprised how much U-Haul has progressed with customer service and ease of renting now days. Great use of technology and cell phones by employees to simplify and speed up the rental process with checking out and back in again. Great instant communication during and after rental via email and text. This is the way it should work. The truck was new and worked perfectly. I was “impressed“ compared to my passed experiences at this location being slow and painful to rent equipment. I will without hesitation consider U-Haul and this location again when the need arises.

George H. le

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Le client n'a pas laissé de commentaire.

Jarrod M. le

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Le client n'a pas laissé de commentaire.

Frank T. le

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They forgot to put the dolly and furniture pads in the truck. We had to drive back and hour to get them. They did not go over the gas info as i’ve done before.

James L. le

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Lower the prices. While the service and equipment was great, renting a cargo van for 6 hours cost over $60. So much for $19 per day.

Donald S. le

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Le client n'a pas laissé de commentaire.

Michael M. le

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Le client n'a pas laissé de commentaire.

Michael A. le

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Thanks

Anna G. le

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All was well

todd m. le

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Good service and equipment, but waiting to get served was long. Need more employees and computers

COLLIN S. le

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I had my storage unit for over 4 years and didn’t have an issue once. The few times I called, everyone was very friendly and helped.

CHRIS R. le

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Very difficult to park RV. Always a cluster when trying to get through gate w/ others picking up trailers. Tight corners & damaged asphalt. Given 1 week to move our camper as they no longer offer.

Janae S. le

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I will definitely come back when I need to put anything in storage again!

john m. le

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Great people and helpful

Robert H. le

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It was a real hassle to end the storage contract. Wait time on the phone system across all of U-Haul is horrible. U-Haul employees always look exhausted. So, thanks for a great product. Get more help

Susan H. le

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The employees at the Chinden store were very accommodating all the while being professional helping me with my storage unit. I would highly recommend the Chinden store!

Trish P. le

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It was easy and equipment was available. They they were extremely genuine and helpful...it's a very busy place, because they are so good. Thanks for all the help.

Curtis P. le

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Got want I wanted..friendly..helpful..thanks ..

Kyle M. le

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Communication with Uhaul is unacceptable. I cancelled a couple Uboxes because I was never told that it would be shipped to my destination a week after it's p/u from the starting point.

Troy S. le

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Thank You.

Michael M. le

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Never went to the facility

Michael Y. le

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Jennifer really took care of us. Highly recommend!

Kris S. le

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Communication between each area is horrible! Communication to the customer is confusing Or nonexistent! The whole experience with U-Haul was a complete nightmare!!!!

Susan H. le

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The manager was top notch at customer service. I walked in and there were at least 15 people in line. He was patient and friendly. I would have been very stressed but he handled it amazingly!

sheri k. le

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I spoke with several different people while renting the unit and buying supplies for my move, on several different occasions. Each person was friendly, helpful and knowledgeable. Recommend!!

Sierra M. le

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Everyone was so helpful and made the experience a breeze. We will definitely be coming back in the future if the service continues to be so genuine and kind.

Mike F. le

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Terrific Service

Duane S. le

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Delivery service was excellent

Lewis & Marijane B. le

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Overall, a great experience. I rented in august as I was relocating to Idaho and needed to store some items until my place became available. When it was time to check out they were very nice.

Tracy F. le

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Awesome customer service!

RODNEY C. le

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Returned a truck and moved into a storage unit for some temporary storage at the Chinden (Garden City, ID) location and found the staff professional, friendly, and efficient and the unit was clean!

STEPHANIE H. le

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I have had so much stress with moving and u haul made it very easy and very friendly, affordable to make this change in my life .very appreciated associate at uhual each time thank you. Debra Lee

Stephanie H. le

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Quick service!

Susan C. le

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Made reservation to store vehicles, called day before and was told spots no longer available because of construction. What a inconvenience they caused by renting out in the first place.

terry s. le

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I rented a pod from haul for a month while my garage was being insulated and sheet rocked. It fit in a small space and held a lot of stuff. Really clean, too.

Melissa B. le

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Everyone I encountered was very nice and willing to help with whatever i needed.

Scott B. le

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I used the U-Box service, and this facility was the one to deliver the box from Iowa. They were really good to work with and spent time making sure it was positioned well in our alley. Well done!

Barbra n. le

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I could not operate the door on the ubox,it was out of line and really heavy, I had my Grandson and 5 other people over and they had difficulty.Several phone calls later before help I Box was not used

GREG H. le

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Crystal or krystal was great

Ronald u. le

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service was good, Ryan was very helpful

Glenn L. le

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Highly recommend Krystal and this professional, friendly and accommodating staff, service & facility. Christine delivered our rented Ubox on time and picked up the box same day. These Sistas rock!!

JOEL B. le

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A+++

Seth G. le

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Asst Mgr. was complaining to customers on how busy they were but had "stolen" my acct. from and independent dealer over a 10' truck. Quite unprofessional. The young woman who assisted me was great.

reuben b. le

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Krystal was very responsive and helpful. Our stuff arrived on time and undamaged. Great service!

Torene B. le

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Safe and secure.

Liz C. le

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Employees were friendly and helpful.

mike m. le

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great place to store

KELSA N. le

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I will never use you guys again. The only person worth going there for is Krystal she should get promoted. F**k everything else.