Évaluations des clients U-Haul Moving & Storage of Grasonville

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Grasonville

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

ed T. le

Évaluation :

The easiest return on earth!!!

Joseph P. le

Évaluation :

Le client n'a pas laissé de commentaire.

MARVIN M. le

Évaluation :

I had to bring my own tow hitch to rent the truck and trailer. It's inconvenient that the truck doesn't come equipment with a hitch especially if you're renting both truck and trailer. Customer service ok, but I was being charged for 2days instead of 1day with no explanation. Come to find out I was being accused of returning the rental "late" which was not true. U haul time frame calculations are horrible. When I go to home depot to rent a truck, the clock doesn't start until I leave the store. U haul's time starts when you step foot in the store apparently. How is this fair to the customer? It's not. I will not be coming back anytime soon. I rather rent from your competitors. Thanks

ed T. le

Évaluation :

Quick attention and very helpful.

Robert W. le

Évaluation :

Bobbie continues to provide excellent customer service with a warm smile and great attitude. Clean, reliable well maintained facility and fleet.

Timmie H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Roland F. le

Évaluation :

Excellent website. Has all the info you need. Excellent facility and staff. Fast & pleasant. After hours drop off was very helpful and easy to do. Excellent price for use of the trailer.

Robert M. le

Évaluation :

Couldn't have been better. Thanks

Leslie E. le

Évaluation :

When we got the auto trailer we noticed the back tire was low in air. Went to fill up with gas and noticed a nail in the tire. Need to check the equipment better before it’s rented out.

John W. le

Évaluation :

I reserved a 5x8 trailer well in advance for a pickup at a location convenient to where I live. On the day prior to pickup U-Haul switched the location to one across the Chesapeake Bay bridge, forcing a long drive and toll charge. What good is reserving well in advance?

Brigid S. le

Évaluation :

Great experience!

Debbie B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jeff D. le

Évaluation :

Your mobile checkout system is awful. It took me over 30 minutes to check the pickup out and ultimately even with the help of the agent the vehicle mileage could not be corrected to show the right number.

duane D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kathren L. le

Évaluation :

The facilities and the service was fantastic and exactly what we needed. We are new to the area and felt welcomed and taken care of. Fantastic facility and staff.

Allee R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Marion B. le

Évaluation :

Nothing. This place has its act together.

Patrick K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Reza F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Peter T. le

Évaluation :

They always do right by me. Pay em more! Not that anyone complained.

Carroll H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Joseph P. le

Évaluation :

Nothing. Location and vehicle were clean and staff was friendly and very helpful.

Michelle S. le

Évaluation :

Bobbi was so nice ,and professional during my time of renting a storage unit at U-Haul . She went the extra mile to help me. I wish all places had great customer service like Bobbi gave to me.

glenn R. le

Évaluation :

Prefer to receive a rental vehicle with a full tank(as was the case this time) it makes returning the vehicle with right amount of fuel in it easier to do.

Mark H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robert C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Peter John B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mark B. le

Évaluation :

Le client n'a pas laissé de commentaire.

James G. le

Évaluation :

Only good experiences renting from this location

Lori J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Arthur C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mark M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Samuel U. le

Évaluation :

Le client n'a pas laissé de commentaire.

MARYANN L. le

Évaluation :

Customer service wasn't bad but I would say wasn't exactly friendly. They acted as if it was a chore to be working there.

Mark M. le

Évaluation :

Very easy experience.

Tom F. le

Évaluation :

Excellent all around, I was very happy with my experience at U-haul storage.

Matthew B. le

Évaluation :

Everyone was friendly and accommodating. I appreciated the cold water we were offered when we were unloading the truck into the storage unit. I would highly recommend this location.

Realty N. le

Évaluation :

A well organized and clean storage facility, at great prices. It provided me with the peace of mind I needed for my extra stuff.

Susan K. le

Évaluation :

Outstanding customer service at this location, best part of the entire trip

Alvin Z. le

Évaluation :

Customer service very helpful for all I need for my move. Could not ask for anyone better

Steven M. le

Évaluation :

Roberta is absolutely the best a real asset to your company. Best regards, Steve

STEVEN C. le

Évaluation :

The manager at this particular store(Roberta) was not helpful at all and when i spoke to her she was extremely rude to me and several other customers i had spoken to.

LINDA M. le

Évaluation :

I have been very impressed with this particular facility. From the cleanliness, lighting, climate, I couldn’t have picked a better place. Bobbi is an awesome manager and always helpful/friendly.

Jeffrey S. le

Évaluation :

Conditioned air is the best feature of this storage space. Never any mildew.

THOMAS W. le

Évaluation :

Really clean place, very polite and helpful staff. It is expensive to store stuff, my lesson learned is get rid of your excess stuff, don't store it. If you have to, this is the place to go.

Paula H. le

Évaluation :

We have always been very satisfied with Uhaul storage staff, helpful with every aspect of these business!! Our family still use the storage store ,always recommend them when ppl are looking for help!!

BILL H. le

Évaluation :

Wished they had kept the RV/Boat area available.

CHESTER REGIONAL RESEARCH A. le

Évaluation :

Alot of quality for the cost. Very clean, modern, high tech. Assistance always available and friendly

Daniel R. le

Évaluation :

Great place.

THOMAS P. le

Évaluation :

Great facility.

Raymond m. le

Évaluation :

Very clean facility, air conditioned, secure

Michael & Kathy P. le

Évaluation :

Always got A-1 service from Bobbie Sue. Couldn't have asked for better service or help in renting storage units and renting trailers and trucks. We give her and your facility an A+

DAVID M. le

Évaluation :

Service was great only thing i would change is make the outside lots 4 ft wider. Thanks