Customer Reviews for U-Haul Moving & Storage of Grayslake

3 562 évaluations

19251 W Washington St   Grayslake, IL 60030

(847) 223-1290

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(847) 223-1290

19251 W Washington St
Grayslake, IL 60030

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Easy check in & check out

Lawrence S. 
Évaluation :
5

My rental experience was very positive. Everyone I met was friendly and helpful. This is a professional and well run facility which I highly recommend.

Cynthia Z. 
Évaluation :
5

Great guy working there, easy and fast.

Dariusz T. 
Évaluation :
5

Fast, friendly service, no issues, no problems.

PETIO K. 
Évaluation :
5

Garrett went above and beyond. He saw i was missing a part for my tow hitch. Never ever towed anything before he explained me how to attach and deattach. What to be careful with. Also installed it for me. Great guy with great attitude to help clients no matter what it takes. Excellent asset for UHaul 10/10 from me

Syed H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew C. 
Évaluation :
3

I tried to use the app from the google play store. After I entered the mileage and fuel level, I took a picture of the dash and chose accept. The app didn't upload the photo for some reason. I tried many times with no success. The app on the google play store doesn't work. It was very frustrating. I then went to the website uhaul.com/share and that worked for returning the truck.

RICHARD B. 
Évaluation :
5

Definitely will come back again

Scarlett D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas M. 
Évaluation :
5

Always friendly & quick service

Omar R. 
Évaluation :
5

Excellent from start to finish.

Heidi D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT L. 
Évaluation :
5

Nothing! You all were awesome! Very Helpful! I had to make changes, to my rental last minute and you all were very accommodating!

AMIA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leroy S. 
Évaluation :
5

Excellent

Arslanbaatar T. 
Évaluation :
5

The U-Haul website was surprisingly thorough, so I was able to complete my entire rental online. The truck was ready for me when I arrived at the site - it was clean and had the additional items i had rented already added. The gas tank was 1/4 full, and I was expected to bring it back with that much gas. I would have preferred to have the tank full to begin with, and return it full, so i didn't need to buy gas at the beginning of my day vs. when returning the truck. Overall, a great experience with U-Haul!

Michael E. 
Évaluation :
5

Thank you for another great experience. Parafino

Guerra P. 
Évaluation :
5

Fast and nice service

Ricardo R. 
Évaluation :
5

Also kind and nice.

Frank H. 
Évaluation :
4

I was not explained that an after hours drop-off would cost $20. Also I tried to return it online and it didn't work.

Richard R. 
Évaluation :
5

Easy pickup and drop-off.

Steven D. 
Évaluation :
4

The app to check it back in was not working correctly. Showed that I didn't have any rental.

LESLIE J. 
Évaluation :
5

I asked for 4 hours. Moving Help was 1/2 hour late. They worked amazingly well and expeditiously, loading the truck. However, after putting gas in the truck, returning to the locker I rented & unloading it, I was 1/2 hour late (4-1/2 hours). I was disappointed that I was charged an extra $29,95 for the rental. If I had asked for a 5 hour rental, I would have been charged the original $29,95 & would have been 1/2 hour early. Too bad a nice transaction went south in my mind.

Jeffrey F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scot S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nikki T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas Z. 
Évaluation :
3

The truck was ready and clean. I'm African American. When my son and I arrived there were 2 workers there. They were hesitant on working with us. The younger start to assist. His computer wasn't working. As soon as a Caucasian woman comes in the other guy was quick to assist her. He then assist me and took forever. This time was included in my rental

Tonya B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B. 
Évaluation :
5

I had a great experience with both the employees and the equipment. The facility was extremely nice and clean as well. I will definitely be using them again. Merci

Robert D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Megan P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Connie T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Connie T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IAN G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jody J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mohammed H. 
Évaluation :
5

Get new credit card processing. It's so slow.

Dawn W. 
Évaluation :
5

Very easy to use

Matt T. 
Évaluation :
4

Very helpful and friendly team at this location. They were truly there to help me, not to sell their goods.

Mike D. 
Évaluation :
5

I have seen quite a few self storage style facilities. But very few are as impressive as this one.

Christopher L.  |  Online Move In 
Évaluation :
5

Get rid of the stupid phone app to return the vehicle! I hate it and feel lucky that I think I got the vehicle returned OK. Didn't seem to respond at times and seems unintuitive. Is this so you can collect an extra $20 to do something that should be part of the rental process?

Michael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

charles B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brett W.  |  Premières impressions 
Évaluation :
3

Had to pay an extra month for just an extra day beyond my due date, Not happy about that.

letizia S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william M. 
Évaluation :
5

Nice people.

Terry B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryan T. 
Évaluation :
3

Staff was not necessarily friendly but they were not rude either they just didn't seem to give a d*** whether you were there or not Kind of a pissy attitude I suppose would be the correct way to frame it

MIKE R.  |  Expérience générale 
Évaluation :
4

Never got my receipt.

Michael B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shakela S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Penaloza J. 
Évaluation :
5

Very loud wind noise and difficult to see the dah display, too dim even with light up all the way.

Eric A. 
Évaluation :
5

Same as other. I arrived and was immediately greeted outside. He showed me where to put the trailer, unhitched it, asked some questions about how the trailer performed and just like that, I was on my way. Don't change.

Kenneth F. 
Évaluation :
5

great service thank you so much

Jose t H. 
Évaluation :
5

Everything was fine, I think check in could go a little faster

Clayton M. 
Évaluation :
5

Friendly employees & clean facilities.

Christine D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lisa S. 
Évaluation :
5

Thanks for your business

AHMED H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda S. 
Évaluation :
4

Give a short extension like one hourr return without accessing a late charge or next day recharge.

Lawrence M. 
Évaluation :
5

This location is kept very clean and neat. Would definitely recommend to anyone

Raymond B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lori S.  |  Expérience générale 
Évaluation :
5

rented here numerous times always great customer service and helpful

Glenn G. 
Évaluation :
5

I registered online to reserve the truck. Gave all my details and a picture of my driver's license and credit card. I should have been able to just click "pick up" truck from my phone. So, I was very annoyed when arriving to pick up the truck, I could not simply click "pick up". I had to go to the counter and provide all the same details I just did the day before when I reserved the truck online. What is the point of the app if I have to provide all the same details at the location?

Harry D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle G. 
Évaluation :
5

Staff and manager Daniel were always very helpful in every way to answer any questions and/or concerns. Excellent response times.

René C.  |  Expérience générale 
Évaluation :
5

The staff at this location is so friendly and helpful. I have had such a wonderful experience.

deborah D. 
Évaluation :
5

There tried people like family

Alexis M. 
Évaluation :
5

Very helpful and was concerned about the right rear tiring being flat.

Jaimie C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond B. 
Évaluation :
5

Everything was really good

ROBERTO D. 
Évaluation :
5

Great location. Only thing is the wait was a bit long. App was giving me problems. The store was busy, maybe having more help at 12p on a Saturday.

Jason F. 
Évaluation :
5

Guy who was helping me outside on 15 F to hook up the trailer deserves 5 star 👍 also whole customer service was excellent.

dejan J. 
Évaluation :
5

Your customer service is superior, both when picking up and returning equipment. Thank you so much; I will definitely refer my family and friends to your location! ❤️

Sherry L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kamil Z. 
Évaluation :
3

Tried telling him to have someone look at the lights, he said everything “should have” been fine…

MARA A-K G. 
Évaluation :
1

Short staffed. Gasoline initially was less than indicated on contract. Mileage was more than indicated on contract. Was told that I owed money for furniture pads and furniture dolly. I didn't rent the furniture dolly and we didn't use furniture pads.

Luis R. 
Évaluation :
4

Can't fathom how putting a total of 11 miles on the vehicle in less than 1 day warranted a charge for 2 gallons of gasoline. That left a sour taste in my mouth. Otherwise, would have rated this as “Excellent.”

david T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN C.  |  Premières impressions 
Évaluation :
5

I've observed your rebuilding progress from the beginning. Your RV Storage facilities are superb.

Louie S.  |  Premières impressions 
Évaluation :
5

Clean facility, friendly staff, efficient check-in process

Theodore S.  |  Premières impressions 
Évaluation :
1

Something on the wall in the back that looked like spots of dry blood and also was charged an additional day of rental when I returned the truck a hr before my time was due but they failed to check it in until a hr and a half later and now have to wait up to 5 buisness days for my money to return for there mistake.

JONATHAN N. 
Évaluation :
5

Secure facility and very helpful staff

cynthia or harry B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LUIS T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CURTIS L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NORMAN M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

larita J. 
Évaluation :
1

I had a different Drop off location and they would not allow me to drop off my equipment there even after my equipment pickup locations changed several times through out my reservation

larita J. 
Évaluation :
5

This is a good location and can usually handle walk in traffic for local moves.One way you need a reservation. They have helped me there several times. This is a better staff than Libertyville, Illinois

GEORGE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JANICE Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACEK P. 
Évaluation :
4

Price a little on the high side, but friendly staff, clean facility and overall security solid.

MICHAEL B.  |  Premières impressions 
Évaluation :
4

This is an efficient and very good U-Haul business!

ANDREA P. 
Évaluation :
5

There is nothing I can say to improve anything it was perfect. An Dan is an awsome guy everyone there did a great job

JAMES D. 
Évaluation :
5

Keep up you outstanding customer service.

RENNAN D. 
Évaluation :
5

Great service!

Cory R. 
Évaluation :
5

Great customer service. Very helpful.

Scott S. 
Évaluation :
5

The online check-in app did not work. The personnel at Grayslake U-Haul however, got me checked in and out the door quickly and efficiently. Merci.

KELLY L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

karl A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONALD B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

julie K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMES S. 
Évaluation :
1

U-Haul changed our moving date with the third party movers that was contracted through U-Haul. They changed the date to the following day which was after the time period that we were supposed to drop the truck back off. Original move date was Saturday January 29th and U-Haul without ever notifying us changed our move date to January 30th with the specific moving company. The whole experience was a disaster and we were lucky that we were able to hire separate movers to complete the job. My 80-year-old parents both helped move us and my pregnant wife because we needed to move that specific day. Our movers ended up not being able to come until almost evening time after 4:00 p.m. and it completely messed up our entire schedule. It was a extremely inconvenient mistake on U-Haul's part and really a lot of extra money time and effort that I wasn't looking to spend during this move. I spent even more money and time and effort by having to hire them back the next day to unload the truck. Please have management contact me immediately @ (847)-833-3870

Ken D. 
Évaluation :
5

Staff was friendly and accommodating

greg B. 
Évaluation :
5

Everything was perfect...

THOMAS S. 
Évaluation :
4

Excellent customer service. Easy pick up and return.

LORI S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nancy w.  |  Expérience générale 
Évaluation :
5

Make sure windows are clean before giving to customer. Windows were dirty. I had to stop to clean

MARY LOU V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Concetta S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL S.  |  Premières impressions 
Évaluation :
5

Joel and staff were professional and helpful.

Jay C.  |  Premières impressions 
Évaluation :
5

Dan and his staff continue to be the best.

Larry A S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Josef M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris M.  |  Premières impressions 
Évaluation :
5

Very helpful staff, quick and easy transaction!

matthew n.  |  Premières impressions 
Évaluation :
3

The facility is nice, and easy to access. The facility is clean. Only problem I had was that the auto pay failed to setup three times (I finally had to have an associate set it up) which cost me two months of late fees. Notified staff about the auto pay error with no offer to refund a late fee (both 'late' payments were made the day after the auto pay should have been made). Other than that, it's a nice facility and would use again. Just make sure to have them verify your auto pay.

Bret W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry A S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tanya M.  |  Expérience générale 
Évaluation :
5

Clean & new (not old & worn down), very well maintained, entrance is excellent (street level outside into ground level inside + access door), plenty of carts, clean & supplied bathroom, plenty of load in/out spots (large enough to navigate a 20’ truck into), layout maps posted to help you find your locker without wandering around, auto sensor hallway light (saves electricity; however no lights in storage locker & small swing door versus roll up overhead door doesn’t allow much light in), comfortable temperature inside, well secured to protect stored property, simple & easy sign up process/paperwork, as well as friendly & knowledgeable staff.

Samuel J M.  |  Premières impressions 
Évaluation :
5

I would recommend this place to anyone who is looking for storage or truck rentals . The staff has always been very helpful .. Joel especially!! J

deborah K.  |  Expérience générale 
Évaluation :
5

Access hours could be a bit longer since there were times when I needed to run to my unit late at night but couldn’t.

tim h.  |  Expérience générale 
Évaluation :
5

Staff is always helpful. The place is VERY clean all of the time, including the bathrooms. The carts are useful and the are where you can leave gently used furniture is a nice touch. The lights in some areas turn off too frequently and requires me to to walk down the hallway to reactivate them again.

Donovan m.  |  Expérience générale 
Évaluation :
5

The cleanest storage units I’ve ever seen! Thanks!

Lisa Y.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stephen V.  |  Expérience générale 
Évaluation :
5

The two young staff members were super! They both were aware as I came in and immediately offer us a friendly welcoming greet and helped us out. In the days that any retailers are short staff or having over worked staff. IT WAS A PLEASUEABLE EXPERIENCE I will not forget, knowing my RV will be safely stored in this location. I also had spoken with Dan the manager over the phone twice in preparation for my visit a day before while uhaul systems were down, he was very patient, accommodating and a pleasure to talk to over the phone. All three employees I had contact with on phone and in person deserve at least acknowledge of this satisfactory customer!

René C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES A.  |  Premières impressions 
Évaluation :
5

Easy in- East out

Timothy T.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph M.  |  Premières impressions 
Évaluation :
5

Access was very good 24x7. Had plenty of room to park my trailer. I would use this facility again.

LARRY S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jaime D.  |  Premières impressions 
Évaluation :
5

I will come back if I need too.

MARY W.  |  Expérience générale 
Évaluation :
5

I always choose this facility when ever I need anything to do with moving or storing ....even when days are at it's busiest they are professional , and personal , and I personally like that when I'm conducting busines.

deborah K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

deandrae m.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carl B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ferne F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David C.  |  Expérience générale 
Évaluation :
5

Thanks for letting me use your facilities

JOHNNY W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wanake S.  |  Expérience générale 
Évaluation :
1

Vacated yesterday paid through November 6th no credit for vacating early highly disappointed. Other storage facility i deal with credits on a daily basis. I would greatly appreciate a phone call regarding this matter 847-636-4705 thank you

philip lee c.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Brian V.  |  Expérience générale 
Évaluation :
5

This storage location was fantastic. Convenient and clean.

George P.  |  Expérience générale 
Évaluation :
5

Well I would like to say that I was a tenant there for 5 years and it was great and convenient for me and my co-worker to store our work truck there. The staff was also great and helpful. The manager is great as well !! But it saddens me that when I was told that we had to leave I was quite confused I mean we didn't cause any trouble and always paid our rent on time. So I asked what was the reason and I was told that the manager was told by corporate to ask people to leave. So I did some digging and found out that the college next to the area where we were parking was complaining about that area. I do agree that some of those spots were not properly maintained by the renters but as they say " a few bad apples ruin the bunch " which I don't understand why not just Toss out the bad ones? I do understand the reasoning for it to not favor one tenant over the other but it's the right thing to do to keep the good ones. I guess that's all I have to say, thank you to the staff and manager of the grayslake location!

ANTONIO G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

luke s.  |  Expérience générale 
Évaluation :
5

Very clean and safe storage facility . The staff are awesome and keep the place clean and are always very professional. Very quick and knowledgeable staff will immediately address every concern and need. By far the best experience I have ever had at a storage facility

Jorge G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUDITH S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bowman S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

elena p.  |  Expérience générale 
Évaluation :
5

Moved in last week very satisfied with the storage space. Waiting for all the safety lights to be installed and turned on, Very dark at night around our unit.

Michael Y.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joel Z.  |  Expérience générale 
Évaluation :
3

The people were friendly and helpful but my reservation was screwed up so I did not get climate controlled I received an outside unit

Timothy W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Hossam E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rosietta R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elise F.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cynthia h.  |  Expérience générale 
Évaluation :
5

Everything was as advertised and the unit and lock were ready when I arrived.

Jodie j.  |  Online Move In 
Évaluation :
4

I rented for several months. I paid my storage unit fee of $149 on the first of the month. I was lucky to find housing and moved out of my storage on the 10 th. Mad to find out that there's no prorated fee for the last month. $149 for 10 days is a rip off.

DAWN M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George H.  |  Expérience générale 
Évaluation :
5

I wasn't familiar with the area and had to move my stuff into a storage unit last minute from WI to IL for a new job. I drove by the U-haul and I could tell it was a nice & clean facility. I unfortunately booked a unit online at another company and learned my lesson to NEVER book a unit without seeing it first!! Thank you for being open during Labor Day weekend and for your services!!

Lisa Y.  |  Premières impressions 
Évaluation :
1

I booked a unit only to find out when I showed up to unload my stuff that the storage unit was not available. I then had to either accept a smaller unit that was more expensive or find somewhere else yo store everything.

RYAN C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catherine A.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david s.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KRISHANA M.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kimberly y.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chuck M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kendall S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen V.  |  Premières impressions 
Évaluation :
5

Excellent.facityntrucks clean after every use. I rent storage unit too

jessie b.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason R.  |  Expérience générale 
Évaluation :
5

The service was alsome

JOHNNY W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tara m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason A.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

peter h.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELISSA P.  |  Premières impressions 
Évaluation :
5

Dan, at the Grayslake, IL location was more than helpful in our storage requirements. He recommended using a Ubox to move some things at the last moment.

ronald s.  |  Expérience générale 
Évaluation :
5

The people there were very friendly and great to work with. The facility was extremely clean and I would use them again for sure.

John M.  |  Expérience générale 
Évaluation :
5

The Staff and Facilities are second to none

Kent D.  |  Expérience générale 
Évaluation :
5

great service, took their time to understand my needs, fast and efficient too!

nancy w.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

derek d.  |  Premières impressions 
Évaluation :
4

everyone was friendly and helpful and fantastic - wish the 1800 number would answer the phone when you call.. I held for over an hour but that isn’t the Grayslake faculty concern .. they are great there

MAXINE G.  |  Expérience générale 
Évaluation :
5

Great staff on site !

Julie P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

elaine b.  |  Expérience générale 
Évaluation :
4

Excited to move in, would have liked an associate walk me through process and to my exact unit just once for welcoming trip.

Andrew B.  |  Premières impressions 
Évaluation :
3

Said they would cancel my account. Didnt. Made me pay an extra month when I never used it. They owe me 79 dollars.

ERICK S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MAXINE G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nancy p.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jong L.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Christina P.  |  Online Move In 
Évaluation :
5

Couldn’t be happier prompt service very clear and didn’t take long.

Kent D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harold M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAWN M.  |  Premières impressions 
Évaluation :
3

Uhaul's storage system was down when I was trying to check in. The staff was unable to look up my reservation because of this. They also were not able to check what units were available. This made the check in process extremely difficult and stressful.

Richard H.  |  Premières impressions 
Évaluation :
4

So simple to get rental trucks and storage unit close to home. Simple and convenient.

Ann B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

J S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan K.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Felisha H.  |  Premières impressions 
Évaluation :
5

Had difficulty checking in on line. The app didn't work smoothly.

Thomas M.  |  Premières impressions 
Évaluation :
5

Great people to work with very clean facility thank you

Lori R.  |  Expérience générale 
Évaluation :
4

it was great, I needed more time and assistance with picking a unit but it was so busy and only one person in front, so they weren't able to. Could use more than one person in front. Hoping to come back to secure a bigger unit

Joan P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael F.  |  Expérience générale 
Évaluation :
5

Great front end employees, Very helpful

tim s.  |  Expérience générale 
Évaluation :
5

I was happy to see we could work together to come to a solution for both Daniel and myself. Thanks again.

Katherine A.  |  Expérience générale 
Évaluation :
5

well taken care of the added to everyone of my knees

Robert V.  |  Premières impressions 
Évaluation :
4

There wasn't a lock in the unit as promised, but they gave me one in the front office immediately. I was a little confused about the security code I had to enter before accessing the facility, but the front office also cleared that up for me. Otherwise, the place is clean and well maintained.

David K.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brad W.  |  Expérience générale 
Évaluation :
5

Very clean facility.

ROBERT K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bowman S.  |  Premières impressions 
Évaluation :
5

The facility was impressive. Alwsys clean, carts were always available and convenient. Very professional. Thank you.

dan h.  |  Expérience générale 
Évaluation :
5

Very friendly staff

Rebecca T.  |  Premières impressions 
Évaluation :
5

Fantastic storage facility. Always well maintained, clean, and accessible. Staff was always very helpful and the Manager Dan, especially so. Will use again if the need ever arises and will recommend to anyone!

wesley d.  |  Expérience générale 
Évaluation :
5

We had excellent service and assistance. We would definitely recommend this facility to friends and neighbors.

Renee L.  |  Expérience générale 
Évaluation :
4

I utilized two storage units. One was inside and upstairs. This unit was nice, however it was ANNOYING that the hallway lights were on a timer or based on movement. The lights would always shut off when I was working inside the unit. It forced me to exit the unit and walk halfway down the hallway to trigger the lights to come back on. The other unit I used was outside. Although there was some lighting, they often were not on when necessary (cloudy days, dusk, daylight savings changes, etc) and were not positioned to help see inside of the unit. The one thing I was very unhappy about was the fact that upon move out, my prepayment was not prorated and returned to me. I lost 4 weeks of a refund (December 5 - January 2) and feel that UHaul can now earn double the rent on the same unit when it is re-rented during that time. My recommendations for future U-Haul storage seekers will be to NEVER prepay to avoid this unfairness when moving out.

Mary E.  |  Expérience générale 
Évaluation :
5

Overall good experience, I'd definitely use this U-Haul facility again if we ever needed a storage site.

jim l.  |  Expérience générale 
Évaluation :
4

Nice people the only thing is U-Haul needs to be better at reserving trucks location i think this is not employee issue this is a organization issue and it needs to be fixed much like reserving a seat a restaurant a seat is reserved.. your truck reservation basically sucks

Lindsay S.  |  Expérience générale 
Évaluation :
5

It would of been nice if the description said a pipe is located in the storage unit

Daniel H.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Grant T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jocelyn V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katherine R.  |  Expérience générale 
Évaluation :
4

There were some initial issues with the locker door, however the staff responded and resolved the issue quickly and efficiently.

Grant T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONALD F.  |  Premières impressions 
Évaluation :
5

The Grayslake facility was spotless, well lit, and safe. We only had positive experiences there and with the staff.

Matt P.  |  Expérience générale 
Évaluation :
4

I don't like not having anyone answering the phones during business hrs and having the call default to the corporate general number. I had 2 instances where I could not make a payment due to working the front line as a traveling nurse during this pandemic. I ended up with late feeS and to much of a hassle to contact local office several times with no one Answering and having to be on hold on the default number to get a late fee taken off. Otherwise, great facility. You can always contact me at 262-455-3911 if you have any questions or email me at juliarausch966@ yahoo.com. Thank you, Julia Rausch

Julia R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Micah T.  |  Expérience générale 
Évaluation :
2

While the facility itself was very clean and maintained; The staff is pretty incompetent. They majorly screwed up a truck rental for me...In which they didn't even tell me they overbooked...I had to find out 10 hours before I needed that truck for my move the next day. And because of the lack of communication, I had no options to rent from another company to - as the closest company that had a truck available was 200 miles away. After they screwed that up, I, in person, notified them that the units I was renting should not be charged for another month because I was moving everything out the next day (which was before the end of the current month). Yet again, they didn't listen to me and note that in their system, So now I keep getting emails that I'm late on my payments, when in fact, I shouldn't have been charged at all. Simply put, there is a complete lack of communication with customers. I would not recommend this facility.

KRISTIN L.  |  Expérience générale 
Évaluation :
5

The online move in option was absolutely the best! I had a lot of anxiety about going in and renting a unit in a busy office. This option allowed me to pay, get an access code and move right in! The facility was clean and it felt like a very safe environment.

Lynette P.  |  Online Move In 
Évaluation :
2

They didnt have my reservation. Then they gave me the wrong unit. After 45 min I finally got the right one. Uhaul needs to get more organized. Had problems with the truck I rented from a different facility as well

Carrie S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

elaine b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

neil k.  |  Expérience générale 
Évaluation :
5

Closed our storage unit after move complete. Appreciate how easy you made the transition for us.

Leslie L.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William H.  |  Premières impressions 
Évaluation :
5

The Manager is an excellent example for admirable customer service etiquette. He listens to every customer, he gets up to help and assist with any issue . His always available to answer questions.

Ola D.  |  Expérience générale 
Évaluation :
5

The staff and manager was super friendly and helped me navigate using the facility as well as a U-Box. Very flexible about pulling the box for loading at the facility. The facility was always super clean and in the heat of the summer very cool. I think it is a nice service they provide for recilying of potential unused furniture. If we had more room in our U-box would have taken a table and chairs someone discarded.

GREGG H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jillian C.  |  Premières impressions 
Évaluation :
5

Thank you! Outstanding job. Clean, safe, easy to use

Michael H.  |  Expérience générale 
Évaluation :
5

Clean storage and pleasant staff support

Thomas J.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John C.  |  Expérience générale 
Évaluation :
3

The staff did not explain how to use the access card. They never told us we had to scan it to turn off the alarm. They didn't tell the customers after us either - we both set off the alarm system. They told us what door to use, but didn't really explain how to get to our unit. We figured it out! But a couple simple sentences from them would have been super helpful.

Ann B.  |  Premières impressions 
Évaluation :
5

We had a great experience. Highly recommend to others! Merci

gwendolyn M.  |  Expérience générale 
Évaluation :
5

Don't get me wrong, my experience was great! However, I reserved my unit via your website. It lies. On the internet, it said that the unit I reserved could store a 1-2 bedroom unit between 1200-1600 square feet. My two bedroom was just over 1000 square feet. When the movers got there, they said no way my stuff would fit in that unit. I was able to upgrade my unit with the help of the staff. It all turned out well, and the staff was amazing! I'd suggest reassessing the size of the units, and their capacity. Especially how they are advertised on the internet.

Amanda R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael K.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBERT R.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

barb h.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHN E. ELIZABETH E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CINDY F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ryan w.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David V.  |  Expérience générale 
Évaluation :
5

Very clean facility and well run.

dick h.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CINDY F.  |  Premières impressions 
Évaluation :
5

Very flexible. Attentive courteous. After move decided to rent storage locker and very helpful and efficient

GREGG H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael K.  |  Premières impressions 
Évaluation :
5

Very satisfied. Dan was helpful with making sure we had the right size storage unit and truck. I will be using them again for a truck to move from storage to our new place.

Mary R.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

william r.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kalli M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

linda j.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Asia R.  |  Expérience générale 
Évaluation :
5

Great service!

Michael W.  |  Premières impressions 
Évaluation :
4

The only issue was the card reader wasn't working which wasn't a problem at the time but could be if it's after hours.

Ronny C.  |  Premières impressions 
Évaluation :
5

I was very satisfied with Uhaul storage facilities everyone in the office has very good customer service skills. Grayslake faculty is highly recommended.

maria f.  |  Expérience générale 
Évaluation :
5

Great service!!

geraldo d.  |  Expérience générale 
Évaluation :
5

The guy that waited on me was very pleasant and accommodating.

Carmelita C.  |  Premières impressions 
Évaluation :
5

Great customer service and friendly staff!

chris e.  |  Expérience générale 
Évaluation :
5

Good service. Will go back if services are needed again.

Ernestina J.  |  Expérience générale 
Évaluation :
5

Thank you for providing an excellent location and service.

Bernadette W.  |  Expérience générale 
Évaluation :
5

We were very pleased with the facility. Our furniture was in storage for 6 weeks without an issue.

karen k.  |  Expérience générale 
Évaluation :
5

Fabulous facility, and the staff was extremely helpful!!

susan e.  |  Expérience générale 
Évaluation :
3

Staff and billing issues. Facilities clean.

Natasha M.  |  Expérience générale 
Évaluation :
5

.

Sergio S.  |  Expérience générale 
Évaluation :
4

The facility was great. It was a little pricy. The staff was great

Shellie J.  |  Expérience générale 
Évaluation :
5

No issues at all. Excellent customer service. Storage units were clean. Very good choice of rentals and moving supplies in stock to choose from. Everything you need to move and store is here.

Michael A.  |  Expérience générale 
Évaluation :
5

The staff was very helpful. The unit was clean and easily accessible.

Patricia C.  |  Expérience générale 
Évaluation :
1

While the location and access hours were very convenient; it was not secure. The fence surrounding the storage lockers had two openings which were accessible to anyone. The staff was not courteous.

ERIC T.  |  Expérience générale 
Évaluation :
4

There were 2 gates that remained opened for anyone to walk into on the west side of the property.

Sheryl W.  |  Expérience générale 
Évaluation :
5

Was very satisfied with the overall experience...Climate controlled environment kept my boxes well maintained. Very clean environment.

Susan K.  |  Expérience générale 
Évaluation :
5

Great experience.

Howard R.  |  Expérience générale 
Évaluation :
5

Great service. Very reasonably priced.

Patti C.  |  Expérience générale 
Évaluation :
5

Renting the storage unit was an easy and painless experience. I will be using this facility for storage again, renting trucks and purchasing moving and packing materials that make life much easier!

Lynette P.  |  Expérience générale 
Évaluation :
5

Great customer service!! Clean cars, clean spaces!!

geraldo d.  |  Premières impressions 
Évaluation :
4

I wish the code system was explained better, only for entry or do we need to use it when we leave (only for entry). Facility is clean & while seeing a rodent trap was not odd, how is it changed?

Jennifer D.  |  Premières impressions 
Évaluation :
5

Great customer service fast service

Ricky S.  |  Premières impressions 
Évaluation :
5

the guys were nice and patient as I changed my mind about the size.

ROBIN P.  |  Premières impressions 
Évaluation :
2

When I registered for my Uhal account I was registered twice and asked to make payments on both. When I canceled the payments it took them 3 tries to cancel and they almost charged me another month.

JONATHAN N.  |  Expérience générale 
Évaluation :
5

The staff and manager help been great!

JONATHAN V.  |  Expérience générale 
Évaluation :
4

I would like to see how consistent the services are before providing the highest level of grading to excellent...

Richard P.  |  Premières impressions 
Évaluation :
5

I had trouble with the mobile app, but the manager on site was able to help me and get me on my way.

Robert S.  |  Expérience générale 
Évaluation :
5

Beautiful facility

RENEE V.  |  Expérience générale 
Évaluation :
5

Very quick, efficient and friendly. This is my second experience with this location and they both were wonderful!

Diane D.  |  Premières impressions 
Évaluation :
5

Fast friendly service love the free storage with truck rental

Ronald M.  |  Premières impressions 
Évaluation :
5

very friendly and professional. the manager was extremely helpful and showed me right away everything. very clean and organized!

beate t.  |  Premières impressions 
Évaluation :
2

I went into the store to check in. The rep told me he didn't know the system so I left. then called me a few hours later to call and tell if I didn't fill out my paperwork id loose my reservation.

kimberly b.  |  Premières impressions 
Évaluation :
5

I ordered online, but was having trouble with that. Adam jumped right in and saved the day! Merci.

cindy w.  |  Premières impressions 
Évaluation :
5

This facility exceeded my expectation. It was much better than facilities I had used before

sharon b.  |  Expérience générale 
Évaluation :
4

Staff could be friendlier especially those working up front.

Bill F.  |  Expérience générale 
Évaluation :
2

one person services office snd outside area resulting in 10-20 min wait times. Storage space is overbooked and reservations changed upon arrival based on availability.

robert n.  |  Expérience générale 
Évaluation :
5

I could have used later hours when moving out but the option was available if arranged in advance. The facility was super easy to access and very well maintained.

Anne H.  |  Expérience générale 
Évaluation :
5

Excellent storage facility.

Darlene C.  |  Expérience générale 
Évaluation :
5

Great staff! Especially Doug, answered all my questions and made it a smooth process!

Gail M.  |  Premières impressions 
Évaluation :
5

Dan and his team do a super job! Larry Swinden

Larry A. S.  |  Premières impressions 
Évaluation :
5

Best storage facility I have ever used!

dennis K.  |  Expérience générale 
Évaluation :
4

The price was more expensive than others in the area but I needed an open unit for moving and they had one available. Also I had to walk out one day after waiting for 15 minutes with only one servrep.

paul m.  |  Expérience générale 
Évaluation :
1

Manager dan is extremely rude and unprofessional. The place is a rip off. Would never trust my belongings here and never come back. I would NEVER recommend this place. Absolutley horrible experience!

gina m.  |  Expérience générale 
Évaluation :
4

Nice large clean facility with a friendly knowledgeable staff. The only negative I could find was there prices are higher than other area rentals but they had the size I needed where others didn't.

paul m.  |  Premières impressions 
Évaluation :
5

The manager of the facility was extremely helpful! He helped us with our storage unit and was very informative. Overall great service!

Patricia C.  |  Premières impressions 
Évaluation :
5

Cognations!

karen b.  |  Expérience générale 
Évaluation :
5

His facility was even better than I’d expected!

Shannon B.  |  Expérience générale 
Évaluation :
4

It was convenient . Worked out perfectly 👍🏼

TINA S.  |  Expérience générale 
Évaluation :
5

Dan was professional and easy to work with. Offered me many choices including locks, dates to begin, optional RV storage and up sizing on any rental unit if needed.

bob h.  |  Premières impressions 
Évaluation :
5

First rate service, particularly from Adam.

Charles P.  |  Expérience générale 
Évaluation :
5

A+++ Customer Service experience was superb. Friendly staff, General Manager on duty helped me and went above and beyond at staging my UBOX's As close to my new on site unit as possible.

Michael A.  |  Expérience générale 
Évaluation :
5

Every step if the way this was a great experience! I would recommend POD movers from U-HAUL! Nothing was broken!

Gregg W.  |  Expérience générale 
Évaluation :
5

Over the past several years I've rented various units. My experience has been perfect every time.

Douglas H.  |  Expérience générale 
Évaluation :
5

Rented a trailer, got a free month of storage. Trailer in great shape, clean and ready to go. Adam even hooked it up for me, and unhooked it when we returned it. Super customer service here!

Charles P.  |  Premières impressions 
Évaluation :
5

First rate service and facilities

Larry N.  |  Premières impressions 
Évaluation :
5

For a stressful time the employees made it less stressful for us, Thank You

Marie V.  |  Premières impressions 
Évaluation :
1

Was mislead by your rep on the phone! Thought this storage unit was an indoors storage for a vehicle It was only an outdoor parking space . We declined it when we arrived there in person yesterday.

Walter G.  |  Réservation 
Évaluation :
5

What a pleasant experience, from rental, move-in to interaction with the staff at the Grayslake facility. I would highly recommend using them.

Tom K.  |  Réservation 
Évaluation :
5

Very good service, easy check in and check out. Also helpful finding the best storage unit size for my needs, great group of people!

MARIA D.  |  Réservation 
Évaluation :
1

Storage unit was small and was not a full unit. Lots of tubing and vents in unit. Not worth the money!

STEPHANIE D.  |  Expérience générale 
Évaluation :
4

Easy check in and check out

Elda E.  |  Expérience générale 
Évaluation :
4

S.O.

PAUL U.  |  Expérience générale 
Évaluation :
5

I was very pleased with the services and storage. Will use again in the future. Opening a new, state-of-the-art storage facility in Grayslake was great for local residents.

dan p.  |  Expérience générale 
Évaluation :
5

First-rate every step of the way

robert l.  |  Expérience générale 
Évaluation :
3

Needs to providae dumpster to throw my trash, thanks

ELIZABETH K.  |  Expérience générale 
Évaluation :
5

Excellent storage facility. Very friendly and courteous employees.

DARLENE C.  |  Expérience générale 
Évaluation :
5

Nice location.

brian e.  |  Expérience générale 
Évaluation :
4

Customer service isn’t a thing.

Krishana M.  |  Expérience générale 
Évaluation :
5

Was a good experience

JENNIFER D.  |  Expérience générale 
Évaluation :
5

We had a great experience with you.

Brian W.  |  Expérience générale 
Évaluation :
5

Facility is clean and well-lit and offers complimentary services (moving carts, wide elevators, easy access doors, etc). Staff is friendly and helpful.

Mary E.  |  Réservation 
Évaluation :
5

Very nice storage area.

rose c.  |  Expérience générale 
Évaluation :
5

uhaul made it easy

joseph p.  |  Expérience générale 
Évaluation :
5

Staff was professional from check in to check out. My truck was ready when they said it would and they even helped regarding last minute storage needs. Storage office and units were very clean

MARIA P.  |  Expérience générale 
Évaluation :
5

The staff at Uhaul Grayslake were always courteous and professional whenever I went in. I interacted with 5 different employees, they were all wonderful through my moving process. Merci

Latasha H.  |  Expérience générale 
Évaluation :
5

Staff was very friendly and helpful. We used a lot of boxes, some from the donation area, to which they alerted me. They always helped carry larger loads to the car for my wife.

Bruce B.  |  Expérience générale 
Évaluation :
5

Very pleased with my experience here. The employee who checked us in was very accommodating and informative. All around grat experience.

David I.  |  Expérience générale 
Évaluation :
5

The facility is wonderful. Renting a truck however, doesn't mean that you will have one on that date. I wouldn't care if I had to pay a non refundable deposit to guarantee the truck is there.

MARK SUSAN L.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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