The ladies were smiling and have good customer service, the guys on the other hand need to be more friendly and approach the customers with smile, smile is very important, it's contagiousðŸ˜Š but it wasn't that bad.. just a suggestionðŸ˜‰RONALD M.
Moving Truck Rental in Grayslake, IL at U-Haul Moving & Storage of Grayslake
Pour nous contacter
Grayslake, IL 60030
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
One-Way and In-Town Local Rentals in Grayslake, IL 60030
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
We have the largest selection in the industry!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
The truck was not serviced or road worthy. There was no brakes for the truck. The only reason I did not bring it back is because I'm a hard headed Marine. I had to add oil and clean the air filter for the truck. The AC does not work on it and there was trash in the truck. I don't believe that the full payment is appropriate. Never againMichael T.
I used the Mobile Truckshare app to pick up the truck. However when I went to look for the truck that was assigned to me, it was blocked by two other trucks and I couldn't drive it out. I had to go in and asked them to retrieve it. In the end they gave me a different truck. This wasn't a smooth pick up experience at all. The truck was also too old with a mileage of almost 120K miles. The facility was newly built but the truck provided to me was too old to drive.Muhammad A.
Great Uhaul location. But the truck developed a problem with the headlights dimming/flickering almost off that necessitated calling Uhaul roadside service. Service assured us the truck would continue running OK - it did, but the headlights were a safety risk that night. We could not drive at night as planned for the rest of the trip.Mark V.
Well organized, excellent facility, efficient help, adequate equipment, good experienceTerry P.
Nice friendly serviceNicholas G.
Awesome serviceDAVID Z.
Pleasant service.Thomas W.
When I dropped off the vehicle and Grayslake at 920am. One of the workers asked if i paid for the van woth a credit card i replied yes and he told me that i could leave, i asked if tjat was ok he said yes so i left. Then i got charged for another day and ins. Because they didnt check the check the car in at 10am. Very unfair for over charging peopleJoseph J.
I think the staff here needs training on how to deal with customers in a more professional, welcoming and friendly manner. The staff seemed to be a bit surly and abrupt. It would help to come across a little more welcoming and it wouldn't hurt to smile and say thank you.Michael M.
Next to impossible to reach location by phone. Your central phone system has a consistent 15 minute wait. This is the kiss of death if you don't man your phones both at location and centrally. This was not one data point but at least 8 times over past week trying to reserve, confirm, and finalize return of equipment. I still am not sure the trailer was received as I dropped it off after hours. Tried 3 times today and could not reach anyone. Price was great, equipment was great but the fact you have to wait listening to repeating messages makes me want to rent elsewhere next time.William K.
Well organized and a full service facility. They were pleasant and helpful.Ingrid L.
They could do the actual moving, seriously I could not get over how easy, clean and efficient the location was. $$s spent were half of what I expected to pay, great pricing. Uhaul on Washington in Grayslake rocks!JOHN M.
Return the vehicle was very simple. Also, I called to request a closer return location to my house and the representative was very helpful. I will use UHaul again if needed. Thank you for your excellent service and friendly.Mai N.
Keep doing what you are doing.Mark K.
Worker was very kind and professionalELIZABETH P.
The dolly size I chose wasn't available when I picked up the van. I didn't get a good explanation of why. But it worked out with the smaller one and the whole transaction went smoothly.Nancy H.
On line ordering was a bit painful - in person experience greatJohn V.
Excellent servicepaolo A.
The service reps at this store were friendly and efficient.EVA H.
Service was greatJoseph E.
All easy and good. ThanksDavid E.
I had filled up the gas tank to where it was when I left the place. Then they charged me $18.00 saying it wasn't where it was supposed to be. It was right where it was when I got the truck. To charge me $18.00 when probably $5.00 is all you needed to fill the rest is instance. I tried to call back but it puts you on hold for 20 minutes both times I called what a joke. Not coming here again.MATTHEW S.
No commentPETER M.
The staffs are very helpful and friendly but the pod lock that I bought from the shop broke and half of the key got stuck and now I can't open my storage without hiring a locksmith. I hope the uhaul company should provide emergency rescue solutions for these kinds of incidents. Now I have to spend money to just open my unit because the pod lock that Uhaul sells wasn't strong enough.JINNIEFER C.