Évaluations des clients U-Haul Moving & Storage of Greensburg

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Greensburg

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David V.
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Greg waited on me. He was very professional, very helpful.

Gregory L.
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Le client n'a pas laissé de commentaire.

Faith D.
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The whole experience was great with curtious employees.

Michael P.
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Le client n'a pas laissé de commentaire.

SHAVON S.
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Le client n'a pas laissé de commentaire.

Grace B.
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The self pick up is hard. The website isn't great

Kathy H.
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Not really anything. I am a frequent customer. Everyone is helpful and friendly!

John K.
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Le client n'a pas laissé de commentaire.

Terry B.
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Le client n'a pas laissé de commentaire.

RALPH S.
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Le client n'a pas laissé de commentaire.

KEVIN B.
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Truck that I rented needed brakes checked it squeaked everytime you came to a stop and it had an exhaust leak you could smell when motor was cool in side truck. That truck just needs some maintenance work

John S.
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Very helpful and friendly.

karrie W.
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Both staff members were wonderful to work with you should be proud to have them on your team

Richard B.
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Le client n'a pas laissé de commentaire.

JEFFREY C.
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Le client n'a pas laissé de commentaire.

PAUL P.
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Le client n'a pas laissé de commentaire.

ANTHONY P.
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Le client n'a pas laissé de commentaire.

DEBORAH P.
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Le client n'a pas laissé de commentaire.

PATRICK F.
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Nothing service was perfect

Cora H.
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I was very satisfied.no improvement needed

Ann Y.
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Le client n'a pas laissé de commentaire.

Robert G.
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Need an easily adjustable right side mirror. Other than that, PERFECT !!

Brandon M.
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Le client n'a pas laissé de commentaire.

Lisa V.
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Very good experience.

RONALD B.
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No suggestions...everything went well and was in and out in less than 10 minutes.

Donald B.
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Le client n'a pas laissé de commentaire.

STEVEN B.
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Le client n'a pas laissé de commentaire.

Emily S.
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Le client n'a pas laissé de commentaire.

RICHARDJ A.
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Nothing

jocab F.
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Very helpful and considerate. Thanks!!!

JOSEPH K.
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Le client n'a pas laissé de commentaire.

Tom N.
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Had a little problem with the box that was delivered, it was the wrong size, it was shorter that the web listing and I had a tall item that would not fit had to go pick one up myself but from that point on it was a great..

Bruce C.
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The Greensburg UHaul team was great. I needed a quick turnaround on a truck and they were very quick and responsive.

Gary N.
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Le client n'a pas laissé de commentaire.

Michael P.
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Very friendly and awesome amigos! Best ever!

Patricia L.
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Le client n'a pas laissé de commentaire.

Amber S.
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Le client n'a pas laissé de commentaire.

Charles O.
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Le client n'a pas laissé de commentaire.

James K.
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Le client n'a pas laissé de commentaire.

DAVID C.
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Le client n'a pas laissé de commentaire.

Peter H.
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Very professional and a fine gentleman, thanks so much!

Suzanne P.
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Le client n'a pas laissé de commentaire.

Nathan A.
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I planned 2 rentals for my move. First was a 10' truck for 48 hours and then a 26' truck for 24 hrs. The first rental was fine. When I returned the first truck to pick up the large one with hand trucks and blankets the online rental process said that truck was unavailable. I asked a employee who walked by if he could help. He told me that he was “off the clock” and that I select personal check in not online. I help up my mobile device showing my receipt. He shrugged reiterated he was off the clock and said he doesn't know what to tell me. I called the toll free number and after 20 minutes of waiting they rebooked my 6 miles away. I had to call for a ride, because I drove there in a uhaul I returned. This replacement truck did not have the other items I rented. I asked for a credit and was told a manager would have to authorize that and they would call me. Still haven't received that call. Will never use or recommend Uhaul again.

Donald D.
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Le client n'a pas laissé de commentaire.

MAURA S.
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Le client n'a pas laissé de commentaire.

AL F.
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Le client n'a pas laissé de commentaire.

Steve B.
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Le client n'a pas laissé de commentaire.

Carol D.
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Very helpful with all my questions and curteous

TIMOTHY M.
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None. I've been there 2 times in the past 3 weeks. The staff is very helpful and very friendly. They could not have been easier to work with. In particular Joseph Morgan was the consummate friendly professional

jason G.
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When i look up the local uhaul store and call that number i get thrown into the national call center. Nothing says my time is unimportant than waiting 15-20 minutes to ask a simple question only to be told i will have the local store call you back. Which they never did. You are too big to pay attention to your customers. That is what i get, you dont deserve my business but you are the only game in town so you got it. But my feedback is that your customer service is subpar to say the least

Matthew C.
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Le client n'a pas laissé de commentaire.

TIM L.
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Manager on duty (Joseph Morgan)did an excellent job processing my order while the u-haul software/computer was not working properly. Mr. Morgan figured out how to work with a broken system, shame on u-haul for such a weak IT situation. Mr.Morgan was super efficient with my return, very pleasant to work with.

Francis C.
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Le client n'a pas laissé de commentaire.

Timothy B.
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very smooth and uncomplicated process

GRORGE K.
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The price was outrageous

TERRY A.
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Good experience

AUGUST T.
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Lance was superb. I didn't catch his last name. Dealing with him was like dealing with a friend. He made the experience very pleasant. I've had nothing but good to say about all the employees there but Lance was exceptional.

Ted D.
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Excellent and courteous staff. Very helpful.

DANIEL R.
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Everything was great thank you

John W.
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Le client n'a pas laissé de commentaire.

Delton W.
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I need to add that your U-Haul location in Greensburg PA. Has one of the best representatives that I had the pleasure dealing with. His name was Joseph Murphy. He is one of those special persons that shows you what good looks like. Joseph is one of those people that you deal with that you want to pull over into your organizations that brings all the qualities to be successful and show others. Thanks Delton Wilkins BWR Operations Westinghouse Electric Company

Andrew K.
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Very good

William M.
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Le client n'a pas laissé de commentaire.

Amanda G.
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Le client n'a pas laissé de commentaire.

Delton W.
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I want to add that Joseph Morgan at the Greensburg U-Haul facility was one of the best. Joseph displayed the professionalism, customer interaction, support and satisfaction second to none. I felt compelled to provide feedback after dropping off my equipment at the Greensburg facility. Joseph Morgan is what good looks like as we say in my line of work. Delton Wilkins BWR Operations Westinghouse Nuclear Electric Company

Zachary M.
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We booked two storage units. One a month ago and one today, they did not have ANY storage units for us. We showed up with a 26' truck full of stuff and no where to put it. Terrible.

Janet L.
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Le client n'a pas laissé de commentaire.

Donna L.
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They were very patient and personal.

Tom F.
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Clerk was very kind and helpful and apologized for the crappy truck I was issued for 1200 mile trip.

Terrence F.
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Le client n'a pas laissé de commentaire.

LEWIS L.
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This is the second survey you have sent me. I guess you did not like the first one.

Barb W.
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Le client n'a pas laissé de commentaire.

Will W.
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Le client n'a pas laissé de commentaire.

Brian C.
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Le client n'a pas laissé de commentaire.

james Y.
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Nothing , keep up the good work.

ROBERT C.
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Le client n'a pas laissé de commentaire.

pamela T.
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I got a truck half full of fuel, returned it with nearly 3/4 tank of fuel, was charged 23.20 for the fuel?????? Had to call 4 times, told me "will" the manager was the only one who could help me, he was supposed to call me and email me, never did, finally got a corporate uhaul person to help me after2 weeks of waiting for "will" to call me back!

GREGORY B.
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Improve the call center response times.

Christie K.
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Le client n'a pas laissé de commentaire.

angela V.
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Le client n'a pas laissé de commentaire.

Mike D.
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Le client n'a pas laissé de commentaire.

Michael B.
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Le client n'a pas laissé de commentaire.

TIMOTHY M.
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Nothing that I can think of. The 2 employees I dealt with- Joseph Morgan and Gregory were both very helpful. Joseph was one of the most polite guys I ever dealt with. He was great with me. I also saw him working with a new hire and he was very kind and helpful to her

edward K.
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GREAT EXPERIENCE

BARBARA H.
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Le client n'a pas laissé de commentaire.

ROBERT E.
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Le client n'a pas laissé de commentaire.

Taura Y.
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The man Merell screwed everything up.They didn't have what I reserved there and then they over charged me my price and they didn't do what i reserved.I will never go back to this uhaul

GREGORY C.
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Le client n'a pas laissé de commentaire.

FRANCES M.
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Did not get receipt when equip returned

ANTHONY R.
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Great people. Willing to help

Joe E.
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Le client n'a pas laissé de commentaire.

Simon F.
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Very friendly and helpful

Edward C.
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Le client n'a pas laissé de commentaire.

David G.
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Understaffed for a Sunday at noon

James E.
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I would say nothing..Everyyhing was great..

LAUREN T.
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Le client n'a pas laissé de commentaire.

mark T.
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truck steering had problems would sway everywhere almost undrivable-sales rep never showed me how ramp worked-going to penski next time

MICHAEL K. | Expérience générale |
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Facility was extremely clean and seemed very secure. I felt very comfortable using this storage space over the past several years. Only downside to the whole experience was that the final month rent is not prorated based on when I closed my account, and I received no credit. Seems a bit unfair.

Thomas R.
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Le client n'a pas laissé de commentaire.

TAMMERA A. | Expérience générale |
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Le client n'a pas laissé de commentaire.

JONATHAN W.
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Le client n'a pas laissé de commentaire.

Jerry G.
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Le client n'a pas laissé de commentaire.

Joseph G. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Joanne H. | Premières impressions |
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I was very disappointed that the 10X10 storage space that I reserved by phone was not available when I came in to finalize the arrangements. My oldest son (52) passed away suddenly on September 10th from a heart attack. He was an amazing tattoo artist (Spanky’s Tattoos) and as administrator of his estate, I am responsible for protecting and preserving his art work. I requested a climate controlled area to facilitate this task. Instead, I am in the basement which I was told is heated. Is that the same as”climate controlled)? I am rather disappointed to say the least!

WENDY J. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Barbara T. | Expérience générale |
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Only complaint is the wait time to talk to someone.

BRAD H. | Expérience générale |
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I closed my storage unit early June made a final payment and you all are still trying to charge me for the June, July and August months. Even though I got a confirmation email June 14th saying it was closed

Anthony R. | Expérience générale |
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Le client n'a pas laissé de commentaire.

colleen m. | Expérience générale |
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William was very helpful. He went above and beyond to assist with situation.

sam f. | Expérience générale |
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Le client n'a pas laissé de commentaire.

WENDY J. | Premières impressions |
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Le client n'a pas laissé de commentaire.

debbra b. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Kaitlyn M. | Premières impressions |
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Le client n'a pas laissé de commentaire.

JENNIFER A. | Premières impressions |
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Your staff was great and listened to my complaints about the original pickup in Sharon, Pa UHaul location. I’ve tried to write a written complaint and request money back due to an obnoxious stench and filthy muddy truck that had been smoked in!! Additionally, the truck should have NEVER been allowed to be operated by anyone! I have an incurable lung disease along w/asthma and a severely compromised immune system. That being said, I was the ONLY person able to drive your truck. I requested another truck from the Sharon location and at first, it was due to the horrendous smell and filth inside the truck. The man said it was fine and I wouldn’t be charged for it being dirty but I explained I was gagging after seconds of opening the door! He said to air it out and leave windows down. He claimed he couldn’t release any other trucks and that’s all I could use. Again, all of my complaints are directed to the Sharon, Pa location ONLY! The employees in Greensburg Pa were kind and helpful!

Jewel P. | Expérience générale |
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It was nice to have a place bro store my stuff and not worry about anyone messing with it

Vince M. | Expérience générale |
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Easy truck rental . Good storage facility with great service and people.

John P. | Premières impressions |
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Fine service

nikesha M. | Expérience générale |
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Great customer service!

Xiaoping C. | Expérience générale |
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I really like the location of the storage and staffs there. The only one thing is not perfect is that there is no elevator. I planed to rent a small one, but all of them are on the 2nd floor...

KEVIN D. | Expérience générale |
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Excellent facilty

Michael S. | Premières impressions |
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The store manager handled my problem very Professionally! I am absolutely pleased and will continue doing business here!

Michael S. | Expérience générale |
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The manager was very helpful and very friendly! He went above and beyond to help us! I think he needs a promotion!

Michael S. | Premières impressions |
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We were very happy with the service we received! The store front was absolutely beautiful, so clean and organized! The manager was absolutely amazing and we were so impressed of his knowledge! 👍😊

KENNETH G. | Expérience générale |
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The manager, Jason was always very knowledgable and helpful whenever needed.

Jessica S. | Expérience générale |
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The staff is incompetent and doesn't accept responsibility for their mistakes. Blaming the customer is pretty bad customer service. There is also no elevator on site & I was forced to buy a Uhaul lock

Michael Y. | Expérience générale |
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Facility and service was very good. Will definitely consider using again and recommend to others.

Therese O. | Réservation |
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Was treated very professor and am willing to use this service again.

Connie S. | Expérience générale |
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great help

MISTY H. | Expérience générale |
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Overall wasn't a horrible experience but I did have mice in my unit on several occasions and the fact that the rent kept going up is why I decided to no longer use your storage facilities

David B. | Expérience générale |
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We'd use U-Haul for storage again if the need arises.

SCOTT S. | Expérience générale |
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I had let my storage unit sit for a couple of years with apartment iteams in it. When I went back for it it was covered in mouse poop. Also a mouse trap was sitting in the Conor it looked like winter.

Susan E. | Expérience générale |
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Jason was a huge help in moving my daughter’s u-box from Augusta GA to Greensburg and then to Pittsburgh.

Ben T. | Expérience générale |
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A big Thank You to the staff at U-Haul of Greensburg! You did a great job in helping me! Sincerely, Ben T.

dawnice b. | Expérience générale |
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It took over an hour to check inbecause of off site issues. All parties were professional as issues were resolved. I did mention there was a dead bird in front of the bay door that never was removed.

elysia f. | Expérience générale |
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Great service

Lee C. | Expérience générale |
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Charging people extra for 24 hour access is insulting.

Non reviews have been submitted for this location.

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