Facility was extremely clean and seemed very secure. I felt very comfortable using this storage space over the past several years. Only downside to the whole experience was that the final month rent is not prorated based on when I closed my account, and I received no credit. Seems a bit unfair.

I was very disappointed that the 10X10 storage space that I reserved by phone was not available when I came in to finalize the arrangements. My oldest son (52) passed away suddenly on September 10th from a heart attack. He was an amazing tattoo artist (Spanky’s Tattoos) and as administrator of his estate, I am responsible for protecting and preserving his art work. I requested a climate controlled area to facilitate this task. Instead, I am in the basement which I was told is heated. Is that the same as”climate controlled)? I am rather disappointed to say the least!

Only complaint is the wait time to talk to someone.

I closed my storage unit early June made a final payment and you all are still trying to charge me for the June, July and August months. Even though I got a confirmation email June 14th saying it was closed

William was very helpful. He went above and beyond to assist with situation.

Your staff was great and listened to my complaints about the original pickup in Sharon, Pa UHaul location. I’ve tried to write a written complaint and request money back due to an obnoxious stench and filthy muddy truck that had been smoked in!! Additionally, the truck should have NEVER been allowed to be operated by anyone! I have an incurable lung disease along w/asthma and a severely compromised immune system. That being said, I was the ONLY person able to drive your truck. I requested another truck from the Sharon location and at first, it was due to the horrendous smell and filth inside the truck. The man said it was fine and I wouldn’t be charged for it being dirty but I explained I was gagging after seconds of opening the door! He said to air it out and leave windows down. He claimed he couldn’t release any other trucks and that’s all I could use. Again, all of my complaints are directed to the Sharon, Pa location ONLY! The employees in Greensburg Pa were kind and helpful!

It was nice to have a place bro store my stuff and not worry about anyone messing with it

Easy truck rental . Good storage facility with great service and people.

Fine service

Great customer service!

I really like the location of the storage and staffs there. The only one thing is not perfect is that there is no elevator. I planed to rent a small one, but all of them are on the 2nd floor...

Excellent facilty

The store manager handled my problem very Professionally! I am absolutely pleased and will continue doing business here!

The manager was very helpful and very friendly! He went above and beyond to help us! I think he needs a promotion!

We were very happy with the service we received! The store front was absolutely beautiful, so clean and organized! The manager was absolutely amazing and we were so impressed of his knowledge! 👍😊

The manager, Jason was always very knowledgable and helpful whenever needed.

The staff is incompetent and doesn't accept responsibility for their mistakes. Blaming the customer is pretty bad customer service. There is also no elevator on site & I was forced to buy a Uhaul lock