Prompt, courteous and professional servic when moving in. Far beyond my expectations I am impressed with the staff at the UHaul siteMichelle G. | Premières impressions
Customer Reviews for U-Haul Moving & Storage of Haines City
Pour nous contacter
Haines City, FL 33844
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very helpfuldavid A.
From the minute I walked in the store Kelly made sure I was well taken care of. You never know what a person is going through and she put a smile on my face until the minute I left the store. Its because of her I had a great experience. Thank you so much kellyJaslynn s. | Premières impressions
Le client n'a pas laissé de commentaire.ROBERT H.
Le client n'a pas laissé de commentaire.YANEY G.
Le client n'a pas laissé de commentaire.MICHAEL A.
Le client n'a pas laissé de commentaire.ROBERT D.
Lady was ausomerichard e. | Premières impressions
Le client n'a pas laissé de commentaire.William W W.
Kelly is amazing! Thank you for a flawless rental experience. Fortement recommandé!CINDY S.
Le client n'a pas laissé de commentaire.LUIS S.
Your service at your Lincoln Park location in Grand Junction, CO leave a great deal to be desired by future customers. After struggling to arrange delivery & unloading of my U-box for 5 days locally & through various customer service personnel, I finally reached someone who knew what they were doing at your 800 number at 1 AM who solved the problem in 45 minutes & finally arranged delivery & unloading by Top Notch Moving & Cleaning, LLC on 8/13/21. They called the day before delivery & gave me a window and were very professional, competent, and personable. I can only assume personnel are not properly trained or the staff is inadequate for the workload. I regret I cannot recommend your services. Details regarding personnel I contacted no no available are available upon request.dottie H.
Tow dolly was in poor condition and I had to make 4 service calls to address issues with it.Debra T.
Nothing. Service was great, rates reasonable.MARY W.
Always had a great relationship with all the people that work there.VIOLET M. | Premières impressions
Le client n'a pas laissé de commentaire.Bienvenido P.
Le client n'a pas laissé de commentaire.ORLANDO D.
Best place to rent Uhaul, they take care of their customers. Always professional. They know what they're doing. Most other places that rent out Uhaul just give company a bad name as they have poor customer service skills, don't even know how to use equipment they rent out.VITH H.
Le client n'a pas laissé de commentaire.Linda G. | Premières impressions
Abi e excellent service would definitely recommendTIMOTHY C.
Le client n'a pas laissé de commentaire.Jean S. | Expérience générale
Le client n'a pas laissé de commentaire.DONNA H.
Le client n'a pas laissé de commentaire.CHRISTOPHER M.
Le client n'a pas laissé de commentaire.Mary B. | Expérience générale
The guy was very helpfulJOSE C.
Vehicle was terrible to driveâ€¦ also found chunk of rubber missing on front tire. Made it safely to destination and reported to return managerâ€¦ this vehicle needs to be checked.James Z.
Kelly and Frank were amazing! Friendly, knowledgeable and professional. Thank you so much for all your help.JANE B. | Expérience générale
Nice people and accommodating after UHAL sent me to a location where they would not receive the equipmentFabio M.
Best location ever...had many issues at a prior drop off location and decided to bring it elsewhere. Found this place and the lady was kind as can be. I rent trucks and trailers frequently and will no longer use any other location big kudos to the staff at this locationJODI B.
Le client n'a pas laissé de commentaire.EDDY G.
Le client n'a pas laissé de commentaire.DANIEL G.
Shortage of box covers slowed process, but customer service worked hard to help the process.Stacey P.
Le client n'a pas laissé de commentaire.JOHN K.
Le client n'a pas laissé de commentaire.KLINT D.
Le client n'a pas laissé de commentaire.Dennys C.
Le client n'a pas laissé de commentaire.Susan T. | Expérience générale
Truck had zero problems and was comfortable for the two day trip.PAMELA M.
Good experienceRyan L.
John was outstanding! Great customer service and extremely helpful.NORELYS R.
Ya boi Philly (John) was very helpful and deserves a raise....SHANTU L. | Premières impressions
Le client n'a pas laissé de commentaire.HERBERT H.
Le client n'a pas laissé de commentaire.susan M.
Just finerodney M.
Le client n'a pas laissé de commentaire.OMAYRA M.
Le client n'a pas laissé de commentaire.Nelson D.
Le client n'a pas laissé de commentaire.Raquel J.
Le client n'a pas laissé de commentaire.PRESTON M.
Le client n'a pas laissé de commentaire.WILLIE M.
Le client n'a pas laissé de commentaire.JUSTIN P.
I want to speak on the great service my mother and I got. We are currently renting a 10x10 and rented a 20 foot truck. I was the only one helping my mom move out of her place on a weekday, so I couldn't get any help as friends were working. In the process I injured my thumb really bad requiring me to stop packing, and working and go to the E.R. A one day truck rental turned into 3 days. Besides being down a thumb and the Florida Summer afternoon showers hindering me, I'm still one person. I called Kelly, Frank, and John a few times on different days and they worked with me. I was able to leave my vehicle on the property and it was safe overnight. Now on two different days John came and checked on my mother and I towards the end of his shift, he told me where I could park the loaded truck on the property until the next day if I wasn't done. He even helped me by allowing me to throw away stuff in the dumpster. After I was done with the truck and the dam Uhaul app wasn't pulling up my rental info on my phone. I wasnt able to return the truck. John was closing out, doing I guess the end of day stuff. It was a bit past 7pm and I asked him through the window if I could leave the truck and take the key and come back tommorrow to turn it in. He said no, stopped what he was doing unlocked the door and told me leave the truck Lock it up and give him the key he would make sure it got checked in the next day. All the while it's raining non stop and I'm soaked, along with my mom. He got wet to walking out checking on us and doing his property walk toward the end of his shift. I honestly appreciated his understanding and help in everything. My mom whose 73 and has a heart condition, wasn't able to do alot. So she also appreciated John's understanding and compassion for our situation. She appreciated Kelly's help and explanation of everything from the storage unit, to the truck rental. I'm pleased with my service thus far. Now I can't speak for everyone or for others experience, I can speak for me and I don't see anything they should change or improve since it was all great for my mother and I. Uhaul needs more people like John who works in the Haines City FL locationFRANCISCO T.
Le client n'a pas laissé de commentaire.Robert E.
Le client n'a pas laissé de commentaire.Joaquin Y. | Expérience générale
Le client n'a pas laissé de commentaire.YULIEV P.
Kelly and Frank were always so helpful and friendly. The woman who cleaned the units was also an absolute joy! If I ever need storage again, this location would be our number one choice! Merci.David B. | Expérience générale
Le client n'a pas laissé de commentaire.ANDREW S.
Our goods have not arrived as yet.Bill M.
Le client n'a pas laissé de commentaire.James B. | Premières impressions
Le client n'a pas laissé de commentaire.Nathaniel L. | Expérience générale
Truck was clean but had an exhaust leak and no cruise control, 600 miles with no cruise stinksJames T.
I had storage unit for approximately 2 yrs never had any problems. Associates were always polite and helpful with any need I needed. I highly recommend this facility for others needs also. Thank you for your services sincerely Thomasthomas f. | Expérience générale
Customer service from Kelly was outstanding. Great location and experienceMOISES T.
Le client n'a pas laissé de commentaire.Tatiana N.
Kelly went above and beyond to help us when picking up our U-Box container. She literally â€œsavedâ€ the day. After 4 moves in 10 months of multiple households, I am thrilled to say that this was the best service we received at all the Uhauls I have dealt with this year. Florida, Maryland, Ohio and Indianaâ€¦.Kelly for the win!!! Hope I never have to use Uhaul again, only because I am tired of moving at this point. However, if I do need to move someone again, I will hope for Kelly-like staff to work with.WENDY G.
Le client n'a pas laissé de commentaire.ANDREW S.
Le client n'a pas laissé de commentaire.Barry A.
Your employees in Both Casa Grande Arizona and Haines City Florida did a wonderful job. Our experience with them went very smoothly, and I would recommend U-Haul to anyone. We used the U-Box system and it worked out great. Keep up the good workJames T.
Was not to happy with the 19,95 $ deal at all, why do you ask how many miles you will use when its a charge for those miles anyway It really don't make sense. Just rent the van and don't even ask that question. Not sure if I would do this again. or tell anybody to rent it.Alba R.
Le client n'a pas laissé de commentaire.EMMANUEL B.
Mrs Kelly was wonderful made my experience a pleasant one very helpful and made sure I was satisfied went above and beyond to make my experience a good oneWillie J.
Le client n'a pas laissé de commentaire.John L.
Le client n'a pas laissé de commentaire.Carl A.
Le client n'a pas laissé de commentaire.Kristin S.
Great service. Advice was sound when we first called. Iva was great delivering and loading our UBoxes in California. Frank and Kelly were super at the Haines City, FL center.Michael W.
Le client n'a pas laissé de commentaire.Joseph A.
Le client n'a pas laissé de commentaire.Donna B.
Le client n'a pas laissé de commentaire.Malachi M.
Both team members were extremely helpful and helped me resolve my issues with little notice. I thanked them personally and would definitely recommend the business to othersMALACHI M. | Premières impressions
Le client n'a pas laissé de commentaire.Morgan T. | Expérience générale
Le client n'a pas laissé de commentaire.Jeychari M.
Le client n'a pas laissé de commentaire.Timothy R.
Le client n'a pas laissé de commentaire.Jonathan D.
Nothing, everything was excellent.James M.
Le client n'a pas laissé de commentaire.Chantel G.
Le client n'a pas laissé de commentaire.Karolina S.
Le client n'a pas laissé de commentaire.Jose C.
Le client n'a pas laissé de commentaire.Eduardo G.
Le client n'a pas laissé de commentaire.Marcine B.
Le client n'a pas laissé de commentaire.CHARLES W.
Le client n'a pas laissé de commentaire.Francisco G.
Le client n'a pas laissé de commentaire.Frank H.
Le client n'a pas laissé de commentaire.Johan N. | Expérience générale
Kelly, the manager, was absolutely perfect in every way! She had immediate answers to all our questions and really impressed us with her amazing customer service. She is incredible and you are so lucky to have her!David B. | Premières impressions
Kelly Thanks for taking good care of my Motorcycle Was a pleasure to deal with you Wish you the best Take care DominiqueDominique C. | Expérience générale
Le client n'a pas laissé de commentaire.Ted B.
Kelly and John were a huge helpMichael H.
Was closed for lunch at 1:15 in afternoon. Had to wait 40 minutes until 2PM to complete pickup. No notice of lunch closure providedBrad S.
Le client n'a pas laissé de commentaire.Wanda S.
Le client n'a pas laissé de commentaire.Cludina S. | Expérience générale
Le client n'a pas laissé de commentaire.Ronald L. | Expérience générale
Kelly was great. Super glad she was there to make the process smooth and easy.Nathaniel E.
Despite U-haul customer service making some mistakes in setting up my storage unit the manager of the facility was extremely helpful and resolved the issues well. The actual storage facility itself was very nice.David J. | Expérience générale
Le client n'a pas laissé de commentaire.Cindy S.
Le client n'a pas laissé de commentaire.Margarita M.
Le client n'a pas laissé de commentaire.Jorge F.
The manager inside was great! She was super nice and helpful. The man hooking up the trailers not so much(John). He had an attitude, and seemed extremely lazy. When asked what time the MANAGER asked us to bring the trailer back, which was around 4:30-4:40pm, he said â€œwell we close at 5:00pm, can you have it back before thenâ€. Very rude. Five stars for the woman taking care of everyone inside and the location was clean, followed Covid guidelines well, but zero stars for the man hooking everyone's trailers up.Chase A.
No improvement needed both of the workers at this Haines location were amazing. All staff should be like them!!!!MICHELLE J.
Excelente services .Jorge P.
Le client n'a pas laissé de commentaire.Waly C.
I was charged a higher final delivery fee than what was quoted.Lisa S.
Great serviceBernard I.
Le client n'a pas laissé de commentaire.Roger H.
Very good people running this storage!Jonathon C. | Expérience générale
Le client n'a pas laissé de commentaire.melissa B. | Expérience générale
The customer service was exceptional. The truck was clean and ready when we got there. Highly recommendBradly F.
Le client n'a pas laissé de commentaire.KARL F.
Just check lighting while still connected to tow vehicle to make sure lights are operable for next renter.Jeffrey L.
Great experience.Robert K.
I drove to three different locations before ending up at the right one ! not the address that I put in only acct. otherwise the final location was goodRyan G.
Le client n'a pas laissé de commentaire.James P.
Le client n'a pas laissé de commentaire.Robert D. | Expérience générale
Le client n'a pas laissé de commentaire.Diane T. | Expérience générale
Le client n'a pas laissé de commentaire.Jean Francesse S.
Le client n'a pas laissé de commentaire.Sharon B.
Very clean and I never worried about my stuff. The employees are awesome!Robert B. | Expérience générale
Le client n'a pas laissé de commentaire.Jimmy V.
We rented a climate controlled unit and it was easy to access, clean and had long bed platform trucks to use. I would recommend.Kim & Glenn D. | Expérience générale
Our cargo van smelled very strongly of cigarettes & weed. It was horrible!Bruce P.
Le client n'a pas laissé de commentaire.Jorge P.
Great job overall. We had a little problem but the staff corrected it promptly and efficiently at the Haines City locationSheryl W.
Le client n'a pas laissé de commentaire.Chelsey or Casey M. | Expérience générale
Excellent facility: clean, wide aisles, free dollies to use, easy access to the facility and from vehicle to storage room, friendly, helpful staff. Good job! Thank you.Richard B. | Expérience générale
Le client n'a pas laissé de commentaire.maryland b. | Expérience générale
Kelly is the best!Abdel M. | Expérience générale
Le client n'a pas laissé de commentaire.todd r. | Expérience générale
Excellent facility!! Clean, easy access. Moving is always a pain, but the staff and facilities here made it a much easier experience. Still a lot of work, but much easier. Wide hallways, dollies available for use, secure. Kelly and Frank are first rate. Very helpful, friendly. Would rate it "outstanding" if it were an option. This is a good place.Richard B. | Premières impressions
Le client n'a pas laissé de commentaire.Mike T. | Premières impressions
Le client n'a pas laissé de commentaire.Maryam R. | Expérience générale
Very impressed on how easy it was to rent a trailer and then when returning, a 1-2-3 done. Renting a storage unit was very easy and Frank was an excellent staff and patient who answered a lot of questions on the phone and helped us get into a unit as fast as possible. Mercifrancis m. | Premières impressions
The older gentleman I believe his name is Frank, in the end was the reason I didn't leave. The employee which I wont name. Didn't seem like he really knew what he was doing. I was interested in the 24 hour access that's advertised and I was told they don't do that there unless it's a unique situation. Near the end of my visit Frank told the guy "you're going to fast" bc he forgot to have me sign the contract. The response of the employee was "well I have things to do." I admit I got there a little late in the day. However, the directions I received from google sent me to a Mexican restaurant at first which is why i didn't arrive until 30 mins to close. In the end the employee seemed as if he'd be happier if I had just left but Frank is the reason I didn't.Versie H. | Premières impressions
Always willing to go above and beyond regular duties.DEBORAH P. | Premières impressions
Le client n'a pas laissé de commentaire.Andrea T. | Expérience générale
Excellent except she didnt clear us out when we took our things out. She took the card back from us but did not record that we were out of the unit . We do have a receipt from that day we took our stuff out though cause we rented a truck for our move out of the area for Jan 6th and have the receipt for it. We checked out of that unit the same day. Over all it was the cleanest and well kept place we have EVER usedDebra & Eugene G. | Expérience générale
Helpful and Friendly staff. Thanks for everything Frank.PETER R. | Premières impressions
The employees were super friendly and helpfulBruce H. | Premières impressions
Absolutely great people and facility!MARY KAY M. | Premières impressions
Le client n'a pas laissé de commentaire.zulma m. | Expérience générale
Le client n'a pas laissé de commentaire.Thomas F. | Expérience générale
Kelly was awesome!!eric d. | Expérience générale
With my constantly changing requirements, the entire staff, especially Kelly, made the entire process smooth and stress free. They provided quick and efficient assistance on any request I had. I highly recommend this facility if you are ever in need of storage.James R. | Expérience générale
Above and beyond what I was expecting and truly exceptional customer service.Robert B. | Premières impressions
I don't know why the rates keep going up if everything is the same to me!!!!Aljandro T. | Premières impressions
Le client n'a pas laissé de commentaire.John P. | Expérience générale
The customer service is was very professional. The men in the counter is really good and super professionalzulma m. | Premières impressions
Le client n'a pas laissé de commentaire.sonia M. | Expérience générale
We were in a panic when we first got there regarding our movers. They were sympathetic to our situation. They made us feel so much more relaxed. They all had a good sense of humor and did a great job in helping every step of the way. Thank you so much everyone!!Laura M. | Expérience générale
Le client n'a pas laissé de commentaire.Sharon S. | Expérience générale
Frank was so helpful in our time of need. In a time where kindness is hard to find. Thank you so much. This location is the best.Patricia B. | Expérience générale
Used the units for about 4 years. downsized to 1 and then finally moved the rest to our home. Kelly Papadem was the BEST.MARIE M. | Expérience générale
Le client n'a pas laissé de commentaire.BRUCE H. | Expérience générale
Le client n'a pas laissé de commentaire.Joseph S. | Expérience générale
The representative at the front desk was very friendly and explained everything thoroughly.Susan R. | Premières impressions
Le client n'a pas laissé de commentaire.Didier A. | Premières impressions
Was a customer for 10 years and never had a problem with the facility. Definitely will refer friends and others to your faculty.SUSAN D. | Expérience générale
Everyone was so very helpful. They listened to our concerns. Will Definately use them again for all our moving and storage needs.Laura M. | Premières impressions
very friendly and helpfulThomas F. | Premières impressions
Le client n'a pas laissé de commentaire.BRUCE H. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!