They advertise one price and then by the time you’re already in there and how are your stuff in there than they go up on the prize like a big-time no I don’t think I would recommend it to anybody I’m sorry I’d be lying if I did and then I’ll top of that your key only works whenever it wants to work so you have to go back-and-forth from the front to the back to check in to check out and then sometimes it works and sometimes it on and then on top of that if you’ve already open the door one time then it’s hard to return to the carts because usually I won’t it won’t open again but anyways I’m glad I’m just done with that experience and I’ll never do it againCARRIE C. | Expérience générale
Customer Reviews for U-Haul Moving & Storage of Haines City
Pour nous contacter
Haines City, FL 33844
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Could not ask for better service.SHANE K.
Le client n'a pas laissé de commentaire.CJ H.
Very well organized and will be renting equipment from here again. Highly satisfied!ZACHARY A.
What a great place to rent and the staff was the greatest!!!lisa o. | Expérience générale
Everything was excellentSHANNON P.
Le client n'a pas laissé de commentaire.Roberta W.
Employees were super. Knew I was going a long way, and made sure the equipment was top notch.PETER D.
Le client n'a pas laissé de commentaire.Bianca V.
Le client n'a pas laissé de commentaire.Harry C.
Le client n'a pas laissé de commentaire.DAVID HERSCHEL A.
Kelly and team were super helpful in a personal stressful situation. They made it all happenmike h. | Expérience générale
Vehicle underpowered Wreaked of smoke cover up smell Replace the square tires with round ones! Very rough ride not soft ride like advertised on the vehicleGARY K.
Fast in and out. Good location. Owners know their stuff.BRUCE T.
Le client n'a pas laissé de commentaire.JAMES O.
Le client n'a pas laissé de commentaire.CHARLIE W.
Great staff, they help me selecting the equipment I needed.MARCOS D.
I dropped the uhaul at the beginning he didn't want to received it. he sent me to another location and it was closed that's miles charging to me. i draw back to his location. finally he received it but charged for fuel and "others charges"...need to improve customer service and professionalism. the whole experience with the rent oF this truck uhaul was a nightmare. starting from the original pickup that changed my location.KENY C.
The man Frank that I rented this trailer from was excellent and very caring to the public. You guys need more like him.GREGORY E.
I rented this trailer. As soon as we arrived to pickup the clerk started telling us he needed it back for another renter or we had to go somewhere else. The store was supposed to be open until 8pm clerk said we had to have it back by 7:30pm. So we had this trailer for a couple hours and paid full price. Think I will rent from home Depot next time.GREGORY L.
They lady and gentlemen who work there were very nice people throughly explaining all the details before leaving .JULIA J.
Le client n'a pas laissé de commentaire.Debra C.
Le client n'a pas laissé de commentaire.JOHN B.
Can't tell you how much I truly appreciate this place. You always seem to find a way to make my experience extra special. Thank you for everything you guys do!!!SAMUEL F. | Premières impressions
The address needs to be changed to 33047 W 92 for GPS purposes (I had to call UHaul to get the correct address), but that is not their fault. Smooth return.Holly M.
Le client n'a pas laissé de commentaire.Joaquin Y. | Expérience générale
Long time to ck in. more $ than expected. Then must buy insurance and there lock when I had 2 good locks.Bob Z. | Premières impressions
Le client n'a pas laissé de commentaire.JASILYS S.
Le client n'a pas laissé de commentaire.oscar C.
The process was quick and friendly. We will definitely use this location for rentals again.RUSSELL H.
Prompt, courteous and professional servic when moving in. Far beyond my expectations I am impressed with the staff at the UHaul siteMichelle G. | Premières impressions
Very helpfuldavid A.
From the minute I walked in the store Kelly made sure I was well taken care of. You never know what a person is going through and she put a smile on my face until the minute I left the store. Its because of her I had a great experience. Thank you so much kellyJaslynn s. | Premières impressions
Le client n'a pas laissé de commentaire.ROBERT H.
Le client n'a pas laissé de commentaire.YANEY G.
Le client n'a pas laissé de commentaire.MICHAEL A.
Le client n'a pas laissé de commentaire.ROBERT D.
Lady was ausomerichard e. | Premières impressions
Le client n'a pas laissé de commentaire.William W W.
Kelly is amazing! Thank you for a flawless rental experience. Fortement recommandé!CINDY S.
Le client n'a pas laissé de commentaire.LUIS S.
Your service at your Lincoln Park location in Grand Junction, CO leave a great deal to be desired by future customers. After struggling to arrange delivery & unloading of my U-box for 5 days locally & through various customer service personnel, I finally reached someone who knew what they were doing at your 800 number at 1 AM who solved the problem in 45 minutes & finally arranged delivery & unloading by Top Notch Moving & Cleaning, LLC on 8/13/21. They called the day before delivery & gave me a window and were very professional, competent, and personable. I can only assume personnel are not properly trained or the staff is inadequate for the workload. I regret I cannot recommend your services. Details regarding personnel I contacted no no available are available upon request.dottie H.
Tow dolly was in poor condition and I had to make 4 service calls to address issues with it.Debra T.
Nothing. Service was great, rates reasonable.MARY W.
Always had a great relationship with all the people that work there.VIOLET M. | Premières impressions
Le client n'a pas laissé de commentaire.Bienvenido P.
Le client n'a pas laissé de commentaire.ORLANDO D.
Best place to rent Uhaul, they take care of their customers. Always professional. They know what they're doing. Most other places that rent out Uhaul just give company a bad name as they have poor customer service skills, don't even know how to use equipment they rent out.VITH H.
Le client n'a pas laissé de commentaire.Linda G. | Premières impressions
Abi e excellent service would definitely recommendTIMOTHY C.
Le client n'a pas laissé de commentaire.Jean S. | Expérience générale
Le client n'a pas laissé de commentaire.DONNA H.
Le client n'a pas laissé de commentaire.CHRISTOPHER M.
Le client n'a pas laissé de commentaire.Mary B. | Expérience générale
The guy was very helpfulJOSE C.
Vehicle was terrible to driveâ€¦ also found chunk of rubber missing on front tire. Made it safely to destination and reported to return managerâ€¦ this vehicle needs to be checked.James Z.
Kelly and Frank were amazing! Friendly, knowledgeable and professional. Thank you so much for all your help.JANE B. | Expérience générale
Nice people and accommodating after UHAL sent me to a location where they would not receive the equipmentFabio M.
Best location ever...had many issues at a prior drop off location and decided to bring it elsewhere. Found this place and the lady was kind as can be. I rent trucks and trailers frequently and will no longer use any other location big kudos to the staff at this locationJODI B.
Le client n'a pas laissé de commentaire.EDDY G.
Le client n'a pas laissé de commentaire.DANIEL G.
Shortage of box covers slowed process, but customer service worked hard to help the process.Stacey P.
Le client n'a pas laissé de commentaire.JOHN K.
Le client n'a pas laissé de commentaire.KLINT D.
Le client n'a pas laissé de commentaire.Dennys C.
Le client n'a pas laissé de commentaire.Susan T. | Expérience générale
Truck had zero problems and was comfortable for the two day trip.PAMELA M.
Good experienceRyan L.
John was outstanding! Great customer service and extremely helpful.NORELYS R.
Ya boi Philly (John) was very helpful and deserves a raise....SHANTU L. | Premières impressions
Le client n'a pas laissé de commentaire.HERBERT H.
Le client n'a pas laissé de commentaire.susan M.
Just finerodney M.
Le client n'a pas laissé de commentaire.OMAYRA M.
Le client n'a pas laissé de commentaire.Nelson D.
Le client n'a pas laissé de commentaire.Raquel J.
Le client n'a pas laissé de commentaire.PRESTON M.
Le client n'a pas laissé de commentaire.WILLIE M.
Le client n'a pas laissé de commentaire.JUSTIN P.
I want to speak on the great service my mother and I got. We are currently renting a 10x10 and rented a 20 foot truck. I was the only one helping my mom move out of her place on a weekday, so I couldn't get any help as friends were working. In the process I injured my thumb really bad requiring me to stop packing, and working and go to the E.R. A one day truck rental turned into 3 days. Besides being down a thumb and the Florida Summer afternoon showers hindering me, I'm still one person. I called Kelly, Frank, and John a few times on different days and they worked with me. I was able to leave my vehicle on the property and it was safe overnight. Now on two different days John came and checked on my mother and I towards the end of his shift, he told me where I could park the loaded truck on the property until the next day if I wasn't done. He even helped me by allowing me to throw away stuff in the dumpster. After I was done with the truck and the dam Uhaul app wasn't pulling up my rental info on my phone. I wasnt able to return the truck. John was closing out, doing I guess the end of day stuff. It was a bit past 7pm and I asked him through the window if I could leave the truck and take the key and come back tommorrow to turn it in. He said no, stopped what he was doing unlocked the door and told me leave the truck Lock it up and give him the key he would make sure it got checked in the next day. All the while it's raining non stop and I'm soaked, along with my mom. He got wet to walking out checking on us and doing his property walk toward the end of his shift. I honestly appreciated his understanding and help in everything. My mom whose 73 and has a heart condition, wasn't able to do alot. So she also appreciated John's understanding and compassion for our situation. She appreciated Kelly's help and explanation of everything from the storage unit, to the truck rental. I'm pleased with my service thus far. Now I can't speak for everyone or for others experience, I can speak for me and I don't see anything they should change or improve since it was all great for my mother and I. Uhaul needs more people like John who works in the Haines City FL locationFRANCISCO T.
Le client n'a pas laissé de commentaire.Robert E.
Le client n'a pas laissé de commentaire.Joaquin Y. | Expérience générale
Le client n'a pas laissé de commentaire.YULIEV P.
Kelly and Frank were always so helpful and friendly. The woman who cleaned the units was also an absolute joy! If I ever need storage again, this location would be our number one choice! Merci.David B. | Expérience générale
Le client n'a pas laissé de commentaire.ANDREW S.
Our goods have not arrived as yet.Bill M.
Le client n'a pas laissé de commentaire.James B. | Premières impressions
Le client n'a pas laissé de commentaire.Nathaniel L. | Expérience générale
Truck was clean but had an exhaust leak and no cruise control, 600 miles with no cruise stinksJames T.
I had storage unit for approximately 2 yrs never had any problems. Associates were always polite and helpful with any need I needed. I highly recommend this facility for others needs also. Thank you for your services sincerely Thomasthomas f. | Expérience générale
Customer service from Kelly was outstanding. Great location and experienceMOISES T.
Le client n'a pas laissé de commentaire.Tatiana N.
Kelly went above and beyond to help us when picking up our U-Box container. She literally â€œsavedâ€ the day. After 4 moves in 10 months of multiple households, I am thrilled to say that this was the best service we received at all the Uhauls I have dealt with this year. Florida, Maryland, Ohio and Indianaâ€¦.Kelly for the win!!! Hope I never have to use Uhaul again, only because I am tired of moving at this point. However, if I do need to move someone again, I will hope for Kelly-like staff to work with.WENDY G.
Le client n'a pas laissé de commentaire.ANDREW S.
Le client n'a pas laissé de commentaire.Barry A.
Your employees in Both Casa Grande Arizona and Haines City Florida did a wonderful job. Our experience with them went very smoothly, and I would recommend U-Haul to anyone. We used the U-Box system and it worked out great. Keep up the good workJames T.
Was not to happy with the 19,95 $ deal at all, why do you ask how many miles you will use when its a charge for those miles anyway It really don't make sense. Just rent the van and don't even ask that question. Not sure if I would do this again. or tell anybody to rent it.Alba R.
Le client n'a pas laissé de commentaire.EMMANUEL B.
Mrs Kelly was wonderful made my experience a pleasant one very helpful and made sure I was satisfied went above and beyond to make my experience a good oneWillie J.
Le client n'a pas laissé de commentaire.John L.
Le client n'a pas laissé de commentaire.Carl A.
Le client n'a pas laissé de commentaire.Kristin S.
Great service. Advice was sound when we first called. Iva was great delivering and loading our UBoxes in California. Frank and Kelly were super at the Haines City, FL center.Michael W.
Le client n'a pas laissé de commentaire.Joseph A.
Le client n'a pas laissé de commentaire.Donna B.
Le client n'a pas laissé de commentaire.Malachi M.
Both team members were extremely helpful and helped me resolve my issues with little notice. I thanked them personally and would definitely recommend the business to othersMALACHI M. | Premières impressions
Le client n'a pas laissé de commentaire.Morgan T. | Expérience générale
Le client n'a pas laissé de commentaire.Jeychari M.
Le client n'a pas laissé de commentaire.Timothy R.
Le client n'a pas laissé de commentaire.Jonathan D.
Nothing, everything was excellent.James M.
Le client n'a pas laissé de commentaire.Chantel G.
Le client n'a pas laissé de commentaire.Karolina S.
Le client n'a pas laissé de commentaire.Jose C.
Le client n'a pas laissé de commentaire.Eduardo G.
Le client n'a pas laissé de commentaire.Marcine B.
Le client n'a pas laissé de commentaire.CHARLES W.
Le client n'a pas laissé de commentaire.Francisco G.
Le client n'a pas laissé de commentaire.Frank H.
Le client n'a pas laissé de commentaire.Johan N. | Expérience générale
Kelly, the manager, was absolutely perfect in every way! She had immediate answers to all our questions and really impressed us with her amazing customer service. She is incredible and you are so lucky to have her!David B. | Premières impressions
Kelly Thanks for taking good care of my Motorcycle Was a pleasure to deal with you Wish you the best Take care DominiqueDominique C. | Expérience générale
Le client n'a pas laissé de commentaire.Ted B.
Kelly and John were a huge helpMichael H.
Was closed for lunch at 1:15 in afternoon. Had to wait 40 minutes until 2PM to complete pickup. No notice of lunch closure providedBrad S.
Le client n'a pas laissé de commentaire.Cludina S. | Expérience générale
Le client n'a pas laissé de commentaire.Ronald L. | Expérience générale
Despite U-haul customer service making some mistakes in setting up my storage unit the manager of the facility was extremely helpful and resolved the issues well. The actual storage facility itself was very nice.David J. | Expérience générale
Very good people running this storage!Jonathon C. | Expérience générale
Le client n'a pas laissé de commentaire.melissa B. | Expérience générale
Le client n'a pas laissé de commentaire.Robert D. | Expérience générale
Le client n'a pas laissé de commentaire.Diane T. | Expérience générale
Very clean and I never worried about my stuff. The employees are awesome!Robert B. | Expérience générale
We rented a climate controlled unit and it was easy to access, clean and had long bed platform trucks to use. I would recommend.Kim & Glenn D. | Expérience générale
Le client n'a pas laissé de commentaire.Chelsey or Casey M. | Expérience générale
Excellent facility: clean, wide aisles, free dollies to use, easy access to the facility and from vehicle to storage room, friendly, helpful staff. Good job! Thank you.Richard B. | Expérience générale
Le client n'a pas laissé de commentaire.maryland b. | Expérience générale
Kelly is the best!Abdel M. | Expérience générale
Le client n'a pas laissé de commentaire.todd r. | Expérience générale
Excellent facility!! Clean, easy access. Moving is always a pain, but the staff and facilities here made it a much easier experience. Still a lot of work, but much easier. Wide hallways, dollies available for use, secure. Kelly and Frank are first rate. Very helpful, friendly. Would rate it "outstanding" if it were an option. This is a good place.Richard B. | Premières impressions
Le client n'a pas laissé de commentaire.Mike T. | Premières impressions
Very impressed on how easy it was to rent a trailer and then when returning, a 1-2-3 done. Renting a storage unit was very easy and Frank was an excellent staff and patient who answered a lot of questions on the phone and helped us get into a unit as fast as possible. Mercifrancis m. | Premières impressions
Always willing to go above and beyond regular duties.DEBORAH P. | Premières impressions
Helpful and Friendly staff. Thanks for everything Frank.PETER R. | Premières impressions
Absolutely great people and facility!MARY KAY M. | Premières impressions
Above and beyond what I was expecting and truly exceptional customer service.Robert B. | Premières impressions
I don't know why the rates keep going up if everything is the same to me!!!!Aljandro T. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!