Le client n'a pas laissé de commentaire.sharyl K.
Customer Reviews for U-Haul Moving & Storage of Haines City
Pour nous contacter
Haines City, FL 33844
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.REBECCA V.
Easy to work with and always helpful as moving is stressfulchris G.
It is fast and friendly...CARLOS C.
Service was amazing! The guy was on top of things and I love their customer service. Super friendly and courteous, knowledgeable and very helpful. I actually experience how he went out of his way to help a customer get the boxes purchased outside since there were a lot of them, and made sure they were satisfied. You don't see that kind of service and employees going the extra mile. I love this location! I have done business here before and all the staff have been amazing. I recommend this place...Ada R.
Have more gas in truck.HOSSEIN G.
Le client n'a pas laissé de commentaire.GIOVANA A.
Nice staffAnthony W.
Staff was rude. No GM on site. Charged a cleaning fee when cleaned out. Lied to about being charged. Will never rent from this location or U-Haul ever again after this experience!Tricia S.
Le client n'a pas laissé de commentaire.MICHAEL C.
Kelly at the front desk was spectacular, friendly, and extremely helpful. I would highly recommend this locationHector L.
Le client n'a pas laissé de commentaire.sonja L.
Le client n'a pas laissé de commentaire.Jeffrey M.
Le client n'a pas laissé de commentaire.Joleana S.
Le client n'a pas laissé de commentaire.Joleana S.
Le client n'a pas laissé de commentaire.Dennis Y.
Only issue was Ubox was not already waiting outside as promised because employee we spoke to seemed to have forgotten to leave a note with our agreed time and day for unloading the Ubox.Alverlis S.
Everything is fineJose H.
Nothing to do, I was absolutely delighted, from CHECK OUT to CHECKING THE VEHICLE BACK IN. Service was friendly and totally informed us of all the requirements, to ensure that our Rental was all 100 percent ready to go. Again. all aspects of the rental was perfect. BrianDobbsBrian D.
Le client n'a pas laissé de commentaire.Helio M.
Kelly is the bestchris G.
Le client n'a pas laissé de commentaire.herbert T.
Le client n'a pas laissé de commentaire.Donald M.
Le client n'a pas laissé de commentaire.Kevin H.
Make sure that you actually have a truck when the customer rents a truck for the location they rented the truck from. The location listed above was the third location that we visited that morning and it put us 2 hours behind schedule for moving when we had friends coming out to help us move. The first location in Davenport said that they did not have the truck we rented. When I called U-Haul they said that someone should have called me to confirm the pickup location and time but they could see on their end that no one had called and there was no truck for me at my â€œrequestedâ€ location. They sent us to a location down the road. When we arrived the location was closed on Sundays and had no way of picking up a key for the truck. We called back. U-Haul said they were sorry that someone sent us to a location that was closed and they had to send us further down the road into Haines city where they had a truck that was a larger size up that we could rent. It was an incredibly stressful morning of running around and spending time on the phone. It should be if you rent a truck online that should be the location you pick up the truck at in order to avoid confusion. I will never rent from U-Haul again and I will let friends and family know about our horrible experience and recommend they rent from another company.Steven B.
Le client n'a pas laissé de commentaire.Stephen H.
Le client n'a pas laissé de commentaire.DONALD C. | Expérience générale
Fast, friendly, efficient! Highly recommend.John C.
you could've asked if I had an insurance so I don't need to pay yours you could've told me how much gallons of gasoline to put in the truck so I don't give you $40 worth of free gasolinefransisco R.
Everything was great and the customer service was even greater.Jake M.
Le client n'a pas laissé de commentaire.Charles S.
Le client n'a pas laissé de commentaire.Curtis R.
Le client n'a pas laissé de commentaire.george G.
Bigger waiting areaJesus V.
If you're looking for a place to rent your U-Haul then this will be the place to go the employees will uplift your spirit when you're going through something they will let you know that everything will be all right and help you as much as possible this is a wonderful U-Haul store I will be back!!! Thank you for Listening to me and Keeping my spirits lifted high!!!melissa L.
Le client n'a pas laissé de commentaire.Ashley P.
Le client n'a pas laissé de commentaire.felix R. | Premières impressions
Frank is extremely patient and helpful. He also did his best to help despite difficulties popping up during our set-up of the storage.MATTHEW C. | Premières impressions
Le client n'a pas laissé de commentaire.nora P.
The staff was tremendous, especially the facility manager.DONALD C.
Le client n'a pas laissé de commentaire.maria V.
Le client n'a pas laissé de commentaire.Jose R.
Le client n'a pas laissé de commentaire.delores S.
The person checking in equipment seemed to be overwhelmed easily by several people needing help. But he did help return the trailer we rented and checked things out well.Larry D.
Le client n'a pas laissé de commentaire.Cassie V.
Le client n'a pas laissé de commentaire.Phillip H.
Very nice people working thereMichael T.
Le client n'a pas laissé de commentaire.Audley S.
Le client n'a pas laissé de commentaire.SHEILA C.
Le client n'a pas laissé de commentaire.kenneth H.
Le client n'a pas laissé de commentaire.Jorge R.
Everything was fine.Timothy U.
Le client n'a pas laissé de commentaire.William P.
Le client n'a pas laissé de commentaire.Don N.
Le client n'a pas laissé de commentaire.Fred A.
Le client n'a pas laissé de commentaire.DEB C. | Premières impressions
Fantastic servicechris g. | Premières impressions
Le client n'a pas laissé de commentaire.Roberto A.
Stephanie and Frank were outstanding in getting me in and settled into my unit.Vinnie V. | Premières impressions
Le client n'a pas laissé de commentaire.Harold B.
Le client n'a pas laissé de commentaire.Sandra N. | Premières impressions
Le client n'a pas laissé de commentaire.Doris S.
Excellent experience all around. I would highly recommend this location to any of my friends and family. Kelly has Excellent customer service experience thats very had to find in today's world. Thanks again!!Christopher G.
Le client n'a pas laissé de commentaire.Miguel A.
The manager changed our reservation from 4:30p to 3p.. once we arrived to get the trailer, we were told because we didn't "show up" by 3p, we could only use the trailer until 10:30a.(we made a 24 hour res) The guy said that the manager never changed it and that we made the reservation. The trailer was dirty with cigarette butts and trash. We noticed that one of the lights wasn't working either. When we told the same guy when we returned the trailer, he said he wasn't worried about it. Well, if you carry anything at night or that block the lights on your vehicle, I would worry about it! Very unprofessional. Very rude and disrespectful! Not like U-Haul! Thankfully we called the 800 number and the lady was very nice and we did what we needed to do. Absolutely won't ever use that location again!Ronald R.
Staff were friendly and helpful, and insightful about how to help us Thank You 🙏David G.
Le client n'a pas laissé de commentaire.Ryan C.
Le client n'a pas laissé de commentaire.Lyle S. | Premières impressions
Le client n'a pas laissé de commentaire.CHRISTA S.
Excelente, recomendable.Juan D D. | Expérience générale
Le client n'a pas laissé de commentaire.JOSEPH F.
Give me money back because I didn't use all of the miles I said I may use it was over 100 less milesVictor M.
Service was fantastic!! She was very professional and explained in great detail my options . She also treated us when we returned the vehicle . I have already encourage my family to continue doing business at the location because of the excellent service .PATTYA W.
This was hands down the best, easiest, and friendliest rental experience I've ever had. The staff were more than accommodating and helped to ensure I got the best value for the lowest price. 5/5 stars, and I'd highly recommend this U-Haul location to anyone looking for equipment rentals or any other moving needs!Clifton G.
Le client n'a pas laissé de commentaire.MATTHEW B.
I called the drop-off location listed on the contract, they told me that they were NOT taking trailers. I had to call customer service and re-arrange a different location. When I got to the new location, he told me to go to the original one, the one on the contract. I had to call customer service again. Then, he agreed to take it. Oh, boy!sam Z.
Le client n'a pas laissé de commentaire.JONATHAN S.
Le client n'a pas laissé de commentaire.JUAN M.
Le client n'a pas laissé de commentaire.Global Faces L. | Expérience générale
John was very helpful, I had a very pleasant experience. I would definitely recommend this place to friends and families.ADALBERTO B.
Le client n'a pas laissé de commentaire.esther r. | Expérience générale
Le client n'a pas laissé de commentaire.IAN F.
Le client n'a pas laissé de commentaire.Walter S.
you can put all the addresses of the uhaul offices in the contract system, so that the clients select the most convenient oneLUZ M.
Le client n'a pas laissé de commentaire.Matthew A.
Don't reserve a truck at a location that it isn't available. Make sure one location knows what is promised from another location. Make fees equal and uniform across all the locationsMichael B.
Everyone was very cordial. Will recommend to others.James W. | Expérience générale
Frank the Representative was extremely rude did not follow my reservation showed me the wrong storage unit just to get me to upgrade to a bigger one very dissatisfiedAnahi G. | Premières impressions
I would not recommend Uhaul to anyone you service and customer service is the worst in the world The wiring of the trailer turn signals was crossed and no one would take care of itROBERT G.
Le client n'a pas laissé de commentaire.Chaninise W. | Expérience générale
Connection to phone app gets to a point where it only loops around and won't move further to complete the process for submission.EMMA J.
Le client n'a pas laissé de commentaire.JAMES K.
Quick, easy, and reliable!ALBERT C.
Le client n'a pas laissé de commentaire.kevan P.
I rented a motorcycle trailer to move a bike I just bought and everything including pickup to drop off went ideal....Thank youDAVID M.
Le client n'a pas laissé de commentaire.CLEASTON D.
Best storage facility ever! Safe, clean, easy access and reasonably priced. Kelly and her staff are outstanding. They were always helpful and made me feel like a valued customerMichelle G. | Expérience générale
Le client n'a pas laissé de commentaire.Isaias F.
Le client n'a pas laissé de commentaire.ROGER A.
I can't think of anything. My whole experience was great and went very smoothly. From reservation of vehicle to my return. I would definitely recommend this place to anyone for moving help.RALPH D.
Le client n'a pas laissé de commentaire.MARCIA R.
Two things that really troubled me were not having one receipt for my total (I think everything should have been itemized on one receipt). Also, there were numerous problems with the numbers on the receipts I did get. There was a $36 charge that was not on a line item, but did make its way into the total amount due. Thankfully, my wife is good at math and figured out what was going on.Samuel R.
Excellent serviceGloria M. | Premières impressions
Le client n'a pas laissé de commentaire.Judith P.
The truck was in excellent shape and clean. The only thing was that when we were returned it we have to wait for almost half an hour because the lady was busy at the computer later on a guy came (I don't remember him greeting us) to check the truck and he spent a lot of time with a very detailed inspectionVICTORIANO N.
Le client n'a pas laissé de commentaire.German R.
Le client n'a pas laissé de commentaire.Theresa W.
Le client n'a pas laissé de commentaire.CHRISTOPHER L.
Le client n'a pas laissé de commentaire.JAMES P.
Le client n'a pas laissé de commentaire.JOSE P.
Le client n'a pas laissé de commentaire.James M.
Le client n'a pas laissé de commentaire.DOUGLAS J.
Lots fo 6 x 12 trailers at drop off locationTHOMAS L H.
Very good staff and knowledge.KEVIN R.
Best ever Customer ServiceFELIX A.
The employe that works the front desk. I cant fully remember his name but he looks to be there all the time. He has help me so much and makes sure everyone is taken care of. I rented my truck and gotten my storage here. Love how everything is maintained and how the ethics here are very good. I usually do not write reviews it I had to for this guy he's top knotch .Thanks again.Gregory B. | Expérience générale
Cuando le cambien el lugar de recojido favor de asignar un lugar mÃ¡s aproximado a la direcciÃ³n requerida ya que me cambiaron mi lugar de recojido y me asignaron una distante teniendo una mÃ¡s cercana ya que me aumento el millaje.JAVIER I.
Le client n'a pas laissé de commentaire.Jose T. | Expérience générale
Kelly was awesomerichard e. | Expérience générale
Gairy was extremely friendly and professional. Made the process easy and smooth. Je les recommanderais sans hésiter!mustafa b. | Premières impressions
Le client n'a pas laissé de commentaire.sabrika T. | Premières impressions
Le client n'a pas laissé de commentaire.Treska B. | Premières impressions
Was disappointed that I didn’t get one free rent ,rent a truck in sc one way to Florida.Michael L. | Expérience générale
Le client n'a pas laissé de commentaire.Robert H. | Expérience générale
Le client n'a pas laissé de commentaire.Joe W. | Expérience générale
The local staff was greatly helpful. However, there seems to be a disconnect between online and phone reservations going to the local facility. None of my 3 reservations made it to the local office. Corporate needs to look into this.Suzanne W. | Premières impressions
Le client n'a pas laissé de commentaire.Beverly s. | Expérience générale
Le client n'a pas laissé de commentaire.KRISTINE S. | Expérience générale
Le client n'a pas laissé de commentaire.judith b. | Expérience générale
tousCARL M. | Premières impressions
They advertise one price and then by the time you’re already in there and how are your stuff in there than they go up on the prize like a big-time no I don’t think I would recommend it to anybody I’m sorry I’d be lying if I did and then I’ll top of that your key only works whenever it wants to work so you have to go back-and-forth from the front to the back to check in to check out and then sometimes it works and sometimes it on and then on top of that if you’ve already open the door one time then it’s hard to return to the carts because usually I won’t it won’t open again but anyways I’m glad I’m just done with that experience and I’ll never do it againCARRIE C. | Expérience générale
What a great place to rent and the staff was the greatest!!!lisa o. | Expérience générale
Kelly and team were super helpful in a personal stressful situation. They made it all happenmike h. | Expérience générale
Can't tell you how much I truly appreciate this place. You always seem to find a way to make my experience extra special. Thank you for everything you guys do!!!SAMUEL F. | Premières impressions
Le client n'a pas laissé de commentaire.Joaquin Y. | Expérience générale
Long time to ck in. more $ than expected. Then must buy insurance and there lock when I had 2 good locks.Bob Z. | Premières impressions
Prompt, courteous and professional servic when moving in. Far beyond my expectations I am impressed with the staff at the UHaul siteMichelle G. | Premières impressions
From the minute I walked in the store Kelly made sure I was well taken care of. You never know what a person is going through and she put a smile on my face until the minute I left the store. Its because of her I had a great experience. Thank you so much kellyJaslynn s. | Premières impressions
Lady was ausomerichard e. | Premières impressions
Always had a great relationship with all the people that work there.VIOLET M. | Premières impressions
Le client n'a pas laissé de commentaire.Linda G. | Premières impressions
Le client n'a pas laissé de commentaire.Jean S. | Expérience générale
Le client n'a pas laissé de commentaire.Mary B. | Expérience générale
Kelly and Frank were amazing! Friendly, knowledgeable and professional. Thank you so much for all your help.JANE B. | Expérience générale
Le client n'a pas laissé de commentaire.Susan T. | Expérience générale
Ya boi Philly (John) was very helpful and deserves a raise....SHANTU L. | Premières impressions
Le client n'a pas laissé de commentaire.Joaquin Y. | Expérience générale
Kelly and Frank were always so helpful and friendly. The woman who cleaned the units was also an absolute joy! If I ever need storage again, this location would be our number one choice! Merci.David B. | Expérience générale
Le client n'a pas laissé de commentaire.James / Lise lotte B. | Premières impressions
Le client n'a pas laissé de commentaire.Nathaniel L. | Expérience générale
I had storage unit for approximately 2 yrs never had any problems. Associates were always polite and helpful with any need I needed. I highly recommend this facility for others needs also. Thank you for your services sincerely Thomasthomas f. | Expérience générale
Both team members were extremely helpful and helped me resolve my issues with little notice. I thanked them personally and would definitely recommend the business to othersMALACHI M. | Premières impressions
Le client n'a pas laissé de commentaire.Morgan T. | Expérience générale
Le client n'a pas laissé de commentaire.Johan N. | Expérience générale
Kelly, the manager, was absolutely perfect in every way! She had immediate answers to all our questions and really impressed us with her amazing customer service. She is incredible and you are so lucky to have her!David B. | Premières impressions
Kelly Thanks for taking good care of my Motorcycle Was a pleasure to deal with you Wish you the best Take care DominiqueDominique C. | Expérience générale
Le client n'a pas laissé de commentaire.Cludina S. | Expérience générale
Le client n'a pas laissé de commentaire.Ronald L. | Expérience générale
Despite U-haul customer service making some mistakes in setting up my storage unit the manager of the facility was extremely helpful and resolved the issues well. The actual storage facility itself was very nice.David J. | Expérience générale
Very good people running this storage!Jonathon C. | Expérience générale
Le client n'a pas laissé de commentaire.melissa B. | Expérience générale
Le client n'a pas laissé de commentaire.Robert D. | Expérience générale
Le client n'a pas laissé de commentaire.Diane T. | Expérience générale
Very clean and I never worried about my stuff. The employees are awesome!Robert B. | Expérience générale
We rented a climate controlled unit and it was easy to access, clean and had long bed platform trucks to use. I would recommend.Kim & Glenn D. | Expérience générale
Le client n'a pas laissé de commentaire.Chelsey or Casey M. | Expérience générale
Excellent facility: clean, wide aisles, free dollies to use, easy access to the facility and from vehicle to storage room, friendly, helpful staff. Good job! Thank you.Richard B. | Expérience générale
Le client n'a pas laissé de commentaire.maryland b. | Expérience générale
Kelly is the best!Abdel M. | Expérience générale
Le client n'a pas laissé de commentaire.todd r. | Expérience générale
Excellent facility!! Clean, easy access. Moving is always a pain, but the staff and facilities here made it a much easier experience. Still a lot of work, but much easier. Wide hallways, dollies available for use, secure. Kelly and Frank are first rate. Very helpful, friendly. Would rate it "outstanding" if it were an option. This is a good place.Richard B. | Premières impressions
Le client n'a pas laissé de commentaire.Mike T. | Premières impressions
Le client n'a pas laissé de commentaire.Maryam R. | Expérience générale
Very impressed on how easy it was to rent a trailer and then when returning, a 1-2-3 done. Renting a storage unit was very easy and Frank was an excellent staff and patient who answered a lot of questions on the phone and helped us get into a unit as fast as possible. Mercifrancis m. | Premières impressions
The older gentleman I believe his name is Frank, in the end was the reason I didn't leave. The employee which I wont name. Didn't seem like he really knew what he was doing. I was interested in the 24 hour access that's advertised and I was told they don't do that there unless it's a unique situation. Near the end of my visit Frank told the guy "you're going to fast" bc he forgot to have me sign the contract. The response of the employee was "well I have things to do." I admit I got there a little late in the day. However, the directions I received from google sent me to a Mexican restaurant at first which is why i didn't arrive until 30 mins to close. In the end the employee seemed as if he'd be happier if I had just left but Frank is the reason I didn't.Versie H. | Premières impressions
Always willing to go above and beyond regular duties.DEBORAH P. | Premières impressions
Le client n'a pas laissé de commentaire.Andrea T. | Expérience générale
Excellent except she didnt clear us out when we took our things out. She took the card back from us but did not record that we were out of the unit . We do have a receipt from that day we took our stuff out though cause we rented a truck for our move out of the area for Jan 6th and have the receipt for it. We checked out of that unit the same day. Over all it was the cleanest and well kept place we have EVER usedDebra & Eugene G. | Expérience générale
Helpful and Friendly staff. Thanks for everything Frank.PETER R. | Premières impressions
The employees were super friendly and helpfulBruce H. | Premières impressions
Absolutely great people and facility!MARY KAY M. | Premières impressions
Le client n'a pas laissé de commentaire.zulma m. | Expérience générale
Le client n'a pas laissé de commentaire.Thomas F. | Expérience générale
Kelly was awesome!!eric d. | Expérience générale
With my constantly changing requirements, the entire staff, especially Kelly, made the entire process smooth and stress free. They provided quick and efficient assistance on any request I had. I highly recommend this facility if you are ever in need of storage.James R. | Expérience générale
Above and beyond what I was expecting and truly exceptional customer service.Robert B. | Premières impressions
I don't know why the rates keep going up if everything is the same to me!!!!Aljandro T. | Premières impressions
Le client n'a pas laissé de commentaire.John P. | Expérience générale
The customer service is was very professional. The men in the counter is really good and super professionalzulma m. | Premières impressions
Le client n'a pas laissé de commentaire.sonia M. | Expérience générale
Katie and her entire staff have been professional, efficient, personable, and helpful. It has been a real pleasure to interact with them! If the price hadn't gotten so high, we would still be there.CHRISTINE C. | Expérience générale
We were in a panic when we first got there regarding our movers. They were sympathetic to our situation. They made us feel so much more relaxed. They all had a good sense of humor and did a great job in helping every step of the way. Thank you so much everyone!!Laura M. | Expérience générale
Le client n'a pas laissé de commentaire.Sharon S. | Expérience générale
Frank was so helpful in our time of need. In a time where kindness is hard to find. Thank you so much. This location is the best.Patricia B. | Expérience générale
Used the units for about 4 years. downsized to 1 and then finally moved the rest to our home. Kelly Papadem was the BEST.MARIE M. | Expérience générale
Le client n'a pas laissé de commentaire.BRUCE H. | Expérience générale
Le client n'a pas laissé de commentaire.Joseph S. | Expérience générale
The representative at the front desk was very friendly and explained everything thoroughly.Vishal R. | Premières impressions
Le client n'a pas laissé de commentaire.Didier A. | Premières impressions
Was a customer for 10 years and never had a problem with the facility. Definitely will refer friends and others to your faculty.SUSAN D. | Expérience générale
Everyone was so very helpful. They listened to our concerns. Will Definately use them again for all our moving and storage needs.Laura M. | Premières impressions
very friendly and helpfulThomas F. | Premières impressions
The staff was always extremely helpful and friendly. I would recommend this Haines City U-Haul Storage facility.Dawn L. | Expérience générale
Le client n'a pas laissé de commentaire.BRUCE H. | Premières impressions
Le client n'a pas laissé de commentaire.raymond c. | Expérience générale
Le client n'a pas laissé de commentaire.Erick G. | Expérience générale
Le client n'a pas laissé de commentaire.gail s. | Premières impressions
The facility is always clean. The staff is courteous and helpfulCarl S. | Expérience générale
Staff very friendly, always helpful, would recommend this location to anyone looking for a great place to store their extra stuff!robert d. | Expérience générale
Le client n'a pas laissé de commentaire.Edison F. | Expérience générale
Le client n'a pas laissé de commentaire.John L. | Expérience générale
Le client n'a pas laissé de commentaire.Juana R. | Expérience générale
Le client n'a pas laissé de commentaire.Angela M. | Premières impressions
Le client n'a pas laissé de commentaire.Robert B. | Expérience générale
Clean Facility. Very friendly staff.Lee C. | Expérience générale
Le client n'a pas laissé de commentaire.James or Margaret J. | Expérience générale
Don't like how they lie and charge so much.Marilyn Annette D. | Expérience générale
From the moment I opened my storage unit in this location to the moment I closed it, everything was very pleasant, nice, and easy. Caitland is very helpful and so is everyone else. 100 % recommended.Cristal M. G. | Expérience générale
we We're 25 minutes late called to tell them that was ok. The gas was over full and they charged an extra dats rental. I believe I should be refunded that charge as it's ridiculous for pull in timeMelinda M. | Premières impressions
Good staff, friendly, overall good service, I recommend themLuz E F. | Expérience générale
The staff were very friendly and supportive.Lee M. | Expérience générale
Facilities and staff were top notch. Will recommend to everyone in the area.Charles B. | Expérience générale
Excellent service à la clientèleIris R. | Expérience générale
Smooth, quick process. Lady was very pleasant.Tim D. | Expérience générale
Kaitlyn that helped us was awesome! Went above and beyond to make sure we got what we needed.Dawn D. | Premières impressions
Workrs has very bad attitudesJames C. | Expérience générale
Had the unit for 2+ years with no problems at all.DARVEL H. | Expérience générale
Thank You Kelly for making our first experience of using a Storage place in Florida a Great one. Also a Thanks to all the others in the office that helped out in our time that we had our stuff storedKimberly C. | Expérience générale
N/aJames D. | Expérience générale
No comment... Poor attitudes and horrible customer service skillsAMANDA M. | Expérience générale
Very nice staff working there, friendly, polite and ready to assist.Lillian R. | Expérience générale
no commentsDesmond B. | Expérience générale
My UHAUL choice because the service by all staff members especially Kelly and Frank was exceptional. In a day where computers and robots are replacing the human touch the experience was refreshing.SONJA E. | Expérience générale
Very nice and helpful.David B. | Premières impressions
The staff was very polite and professional every time I was thererandall h. | Expérience générale
The staff is over friendly they know what they doing they treat you like you're the only one there no matter how crowded they are I thank them or they courteous and place sincerely JoseJose S. | Expérience générale
Everything went smoothly, my belongings arrived safely and on time. I would recommend using this service.Rhonda B. | Expérience générale
Much better than the competitorsLuis F. | Expérience générale
Thank you for being an excellent co. to do business with..Mary Ann G. | Expérience générale
Thanks to all of you. We love Uhaul.JESUS R. | Expérience générale
By far the friendliest people we've met are the own Kelly and her significant other that run the U-Haul. They went above and beyond what they had to and help but our minds to ease with any questions.Ashley C. | Premières impressions
The man was mad he was there on his day off to do inventory, told us he didn't have 2 give us an inside room on promo, didn't offer a room big enough for our stuff. No manager callback from Uhaul.Adam S. | Premières impressions
Provided the service we needed in a timely manner.Frederick R. | Expérience générale
Very helpful and accommodating staff.Cliff M. | Premières impressions
Great peoplerandall h. | Premières impressions
Very kind and helpful in taking care of us. We made a very big move relocating our family. Thank you for all your kindness! kris h. | Premières impressions
Excellentluis s. | Expérience générale
Great peopleSCott H. | Expérience générale
Great friendly people, very convenientGene S. | Expérience générale
So far excellent service. Thank you!!!!!Pamela or david j. | Premières impressions
Good experienceWILLIAM J. | Expérience générale
Was finejay/pamela /. | Premières impressions
Great communicationsherb h. | Expérience générale
Personnel amicalgary l. | Expérience générale
Pleasant and efficient CSR.Edna M. | Réservation
Recomiendo q usen uhaul,mi experiencia fue exelente. Kelly la gerente del uhaul de haines city puso de su empeño para q todo saliera muy bien. Y los precios son bien bajos. Gracias kelly!keila g. | Expérience générale
A reservation made months beforehand was not easily accessed. Caused unnecessary anxiety and frustration for both me and employee trying to assist me. Not sure if it was a fault of system or employee.Randy W. | Réservation
Well a facility can appear top of the line it is the people that work there that make the difference to the customer. U-Haul Haines city Florida in their staff are the best of the best.mike s. | Expérience générale
Good serviceMADELINE r. | Expérience générale
After paying early, I received an e-mail stating I was overdue and a late fee applied. I went and showed receipt. 2 days later their lock was on unit and I could not get in. Found another place!janie h. | Expérience générale
I have been billed for a month that hasnt even happened. Person at 800 number said one thing and when I went it was another. I am not paying what I've been billed. Very sad, customer service sucksChristine l. | Expérience générale
Experience was made painless by personnel. MerciDonna J S. | Réservation
Friendly and helpful. Nice facility.Gregory W. | Expérience générale
They are always friendly and take care of their customersRAYANNE R. | Expérience générale
Very friendly and convenientDONNA M. | Expérience générale
Everyone at the office was very helpful and professional. They went above an beyond with their exceptional service. A BIG kudos to them. It was a pleasure making busy with U-Haul.Italia G. | Réservation
The employee's at this location are awesome,PEGGY S. | Expérience générale
These comments are for uhaul in general, not Haines City. I do not like the fact you do not have partial month options. I needed space for 5 weeks, but still ended up paying for two months.Michael Y. | Expérience générale
Very polite and helpful. Storage units were very cleanCHRIS L. | Réservation
Kelly and Frank were great to work with. Very pleasant and efficient. They made the experience quick and easy and hassle free. Would definitely recommend or use their services again in the future.Heidi K. | Expérience générale
I had a U-Box delivered there from out of state, and a local delivery company brought it to our house and managed the unloading and returned the box to Haines City. The process worked great for me.ROBIN R. | Expérience générale
The staff were VERY helpful in every way when I had to pick up my Inbox that had traveled 2000 miles across the country. The Inbox method for moving worked with the great help I received on both endsLoretta W. | Expérience générale
Very helpful staffLisa A. | Expérience générale
Thanks to Kelly and Dean for their help!Alexandra G. | Expérience générale
The delivery women was great and she was really fastANGELA M. | Expérience générale
You should make it so you can have two access cards to open gates per customer. We weren't always together so the other one could not access gatejody c. | Expérience générale
Great location and great staff.Ellen J. | Expérience générale
ExcellentKevin B. | Expérience générale
everyone was so help full. overall great experiencemaria d. | Expérience générale
The staf were very accomodating, which allowed us to expedite our move. My kudos to the staff, I will recommend U-Haul, and specifically this office to friends and family.Jack h. | Expérience générale
Not a single issueJohn and Rosemary F. | Expérience générale
pricy but very secure and cleanCharles H. | Expérience générale
All goodgeorge g. | Expérience générale
i was very impressed with staff and facility .kevin m. | Expérience générale
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