Customer Reviews for U-Haul Moving & Storage of Haltom City E

9 382 évaluations

5201 Denton Hwy   Haltom City, TX 76148
(N Of Hwy 820)

(817) 581-4546

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 7/4/2022: 7h00 am à 5h00 pm

Services dans cet établissement :

Pour nous contacter

(817) 581-4546

5201 Denton Hwy
Haltom City, TX 76148
(N Of Hwy 820)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 7/4/2022: 7h00 am à 5h00 pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheryl B. 
Évaluation :
5

Excellent job. The people there are very friendly and A one service.

Glenn W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tiffany M. 
Évaluation :
5

I love to come here for all my moving needs

Larry P. 
Évaluation :
3

Get full tank when _yo< get truck

David C. 
Évaluation :
5

with more than 10 customers at this location, which was the only one open in the area, the 2 guys worked their butts off to help everyone!!! Please give those guys a raise!

CHRISTOPHER V. 
Évaluation :
3

If the person checking in the return vehicle tells you to go inside to get something taken off....then they need to leave the ticket open.

Lisa C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Guy T. 
Évaluation :
3

The equipment truck didn't ride smooth it drove rough like it needed a tune up

Naomi T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jorge T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John M. 
Évaluation :
5

Excellent customer service. Excellent location. Amazing.

Cesar D. 
Évaluation :
5

Truck was very dirty inside.

Jessica N. 
Évaluation :
4

The tow straps on the tow dolly I rented were wound up the wrong way tightly. That took for ever to unwrap. And I wish I would have been informed before renting that you can't back up with a tow dolly. The reason I rented it was so I could back up a truck into a storage facility. I would have never rented it if I'd been told at the desk. The desk person that attended me was awesome and very knowledgeable, kind and attentive. He went out of his way to make the experience a good one. But I suggest you let the customers who are renting tow dollys that you can't back up w them. Great place. Great staff.

Oscar M. 
Évaluation :
4

Customer service was excellent, especially Mrs. Bramhall. The only drawback was the lines at the counter, but I understand it is the busy season.

Brett S.  |  Expérience générale 
Évaluation :
5

Very fast and friendly customer service

Damian L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fritchie H. 
Évaluation :
5

Thank you so much for your assistance and all information I needed, hopefully I never need a storage again if I do I know where you are located.

Maria O.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda A. 
Évaluation :
5

All was well. Staff was great.

Philip G.  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle.

THUY VY D.  |  Premières impressions 
Évaluation :
5

Unfortunately the unit i got isnt a true 10x20 because a 5x5 section in the corner is blocked off with sheet metal. But it was only unit available. Probably something that should be addressed in the future when giving rates. Other than that, Jennifer Bramwell was wonderful:) TY

Michael Z.  |  Premières impressions 
Évaluation :
3

The ladies that were helping me on this day were felt scattered but there was a gentleman that helped me in the afternoon was so awesome! The situation can be dealt with in the first time that I was there but the lady that served me was not very helpful.

Ioane T. 
Évaluation :
2

Woman I dealt with phenomenal. Once in the yard no help finding our blocked in 26 Ford. Not clean, cab unclean. Exterior I didn't care. Hood unattached , flew up during pick trip to pu trailer. Ft worth location allowed leave w/o documenting inventory or payment. Then y'all preceded to bug the hell oo me trying to fix your mistakes. I told reps I'd get info to correct when I returned to inventory, yet I got attitude. Last rep at 26 fixed, bless her. Tire issue 1/2 mile from uhaul dealer inship, in NM couldn't help cause it had to be top down. No ability to on scene up solve from dealer. Equal me paying more driver expenses.

Greg S. 
Évaluation :
4

I had to wait for a while to be approached as to where to go with return equipment

jim H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Sherricka B. 
Évaluation :
2

Employees should notify customers that there is an after hour fee. As we were not told so until receiving the email receipt and seeing the additional charge to our account.

dylan W. 
Évaluation :
5

When using the SmartMove app, please unsure the truck being assigned is accessible.

Russel D. 
Évaluation :
2

Both uhaul stores I visited are a fuc#ing mess, the showroom/office would best be used by mice accustomed to navigating a maze! The customer register desks are cramped and stuffed. I will not rent uhaul again. Just try and call someone at the location...it is impossible. A corporation took over and forgot what having an organized reception area to greet cystomers was all about, and forgot how important the ability is to be able to communicate by phone with the location directly to actually communicate with a real person. I will not return to uhaul ever again.

Robert W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cassandra B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brett I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
2

Give me my deposit

Brendan M. 
Évaluation :
1

Overly priced scamming people

Chantal U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FREDERICK M. 
Évaluation :
5

They were very helpful and met all my requests and made sure that everything was fully explained. Even though they were extremely busy it was a short wait to get our paperwork done and to get our truck and auto transport.

Glenn R. 
Évaluation :
4

They were very nice and helpful listen to be have an emotional breakdown and were still very kind. They listen to my concerns to hve to truck looked at.

Shannon S. 
Évaluation :
5

Need more staff to help out in the office, but overall my move was sealed because of UHaul, thank you!

Tierra M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SYLVESTER A. 
Évaluation :
5

My wife took back equipment and she said everyone was very helpful

Richard J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

henry W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arron B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Bobby S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Chris W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john L. 
Évaluation :
1

Customer service was poor at best. No one there was willing to assist us when we was having difficulties with U-Haul app

James C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Melissa G. 
Évaluation :
5

Great staff. Great equipment

Jason P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KELVIS M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jered W. 
Évaluation :
5

Great Service as always. Thank you!

Janene R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHANITA G. 
Évaluation :
4

It was a great experience. My personal vehicle had a brake malfunction on the way to return the rent trailer. Customer roadside assistance came and picked up the trailer on the highway and saved me. Thank You Very Much. I still had to have my personal vehicle towed home....but it could have been much worse day. I will always recommend your services.

Porter B. 
Évaluation :
5

Send a bunch of equipment back to oklahoma uhaul dealers.

RANDEL L. 
Évaluation :
2

Keep the unwantables and do some background check on some for your own business and protection for the business and future of the company like also keeping camping trailers that are literally rotting away where they sit for over a year plus don't feel safe

Frank Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARTHUR E. 
Évaluation :
5

The man that helpede pick up made check out easy, the young lady that checked the van in was efficient and friendly, all went well.

David R. 
Évaluation :
5

Just keep up the great work

EDWARD D. 
Évaluation :
1

I received a call the night before confirming my order, but when my husband showed up at 7am the next day as was discussed, they couldn't find the order. After calling corporate and waiting on hold for 20 minutes I was notified that someone hadn't returned their truck the night before, so they wanted to send my husband over 25 miles away for a different truck. Mind you, I had hired movers and they were going to be at my house at 8. There were trucks of our size on the lot where we had scheduled a pickup, and once I convinced Uhaul that we were on the lot first that morning they let us take one of those trucks instead. My husband wasn't halfway home when he noticed that the truck was leaking fuel all over the road. He had to go back and get a different truck abs we had two hours wasted due to Uhaul. We will not use Uhaul ever again.

Shane M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie H. 
Évaluation :
3

Was charged 2 days rental and I only had it fir 4 hours and returned after hours. Have pictures with time and date stamp.

Michael P. 
Évaluation :
5

In and out with a breeze and affordable

Barry H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua D. 
Évaluation :
3

The return employee attempted to charge me for gas that i put back into the truck in the amount of $72.00. The clerk corrected it. The return employee kept saying the email would show up later. When i was get the truch, the attendant stopped processing my pick to take a return even though the return guy said he could wait. Customer Service is lacking.

Luredell T. 
Évaluation :
2

My whole experience with uhaul including this location was frustrating and I never want to use uhaul for anything, ever again.

Natasha M. 
Évaluation :
5

Do what you guys do, Y'all do good

Sophia P. 
Évaluation :
3

The issue i had was with the U-haul company not this particular location. I made the reservation 2 months in advance and requested the pick-up at a location between where I was staying and where I had to pick up my items. Less than 24 hours before I was to pick up the trailer, uhaul calls to tell me that the ONLY location that will have the trailer is 4-5 cities over in the opposite direction that I have to go.

Peter A. 
Évaluation :
1

The only negative issue with this location is getting in and out, due to one way traffic at the entrance. But I realize nothing can be done about that. Everyone was very helpful and friendly. I had two people to ask if they could help when I was checking over the truck.

Lisa G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David H. 
Évaluation :
5

Nothing. Everything was great. Staff was super friendly.

Andrew B. 
Évaluation :
1

The location services for this pick up we're not functioning. I had. 6:00 AM remote scheduled pick up. The app wouldn't accept my location. I had to wait an hour until the main store opened.

David A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lacy F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dirk S. 
Évaluation :
5

Return was easy.

Phillip G. 
Évaluation :
5

Best location so far.

Melissa L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michaela G. 
Évaluation :
3

We reserved the 26 foot truck. Two days before we were told there was no 26 foot available so we had to get the twenty foot. I loaded it with no holes. We had to leave our 3 year old sectional. Also we had to purchase pads even though we reserved them.

Ronald J. 
Évaluation :
5

it was all good

Kevin R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sam L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSHUA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John G. 
Évaluation :
5

Espacio suficiente para dejar mi traila sin ningún problema

Jose R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edgar G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Devin T. 
Évaluation :
5

Vary professional staff.

Ali S. 
Évaluation :
5

Jennifer was so extremely helpful and I would recommend anyone moving who uses this location, to ask for her! I was exhausted, and she remembered me when I came back for vehicle tow…TOP NOTCH!! Thank you Jennifer for making a long day, and a longer move, bearable❤️

Marlena M. 
Évaluation :
5

James at the front desk did an awesome job.LC Haltom City Tx

larry C. 
Évaluation :
4

No problems

Brian M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Janet M. 
Évaluation :
5

Friendly but professional staff at a VERY busy location. I reserved online and needed to extend the lease and every transaction from initial lease, extension and drop off was super quick and easy. Just follow directions

John H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry P. 
Évaluation :
5

If the fuel gauge reads 1/8 from empty you should bring it back the same not make the driver put it to 1/4 tank or more if so should pay them back the amount of money they pay to bring the tank to 1/4

ALFRED M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSHUA M. 
Évaluation :
2

This is where you go to kill an hour or more if you need boxes or a roll of tape. My reservation for a truck did not execute properly. Truck fuel was under what it claimed to be at and the apps never work properly. Why do I need to take pictures of my DL instead of your employees? I am not an employee. Other locations have the truck rolled up and ready for you. I had to walk around the building in the heat, then pull up in a crowded parking lot and let them load me up with the gear I reserved, only to find out the number of blankets I originally needed was reduced by half on the actual contract, but I do not find out this until after I leave and the office was closed.

Kyle T. 
Évaluation :
5

Jennifer and James provided great service. Excellent team work.

Lacy C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronda S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD DEWAYNE P. 
Évaluation :
5

I had no problems at all. everyone was very nice and helped me. I've already recommended y'all.

Janice B.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CHERYL P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHAN C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandi R.  |  Premières impressions 
Évaluation :
5

Great place and people!

Gabriel P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly H.  |  Expérience générale 
Évaluation :
1

When I originally arranged for the storage unit it was supposed to be one of the large 10x20s I got there and the people that were renting that storage shed we're still renting it and still had all their stuff in it so they moved me to 2 of the 5x10s and charge me that and now I've got everything out of one unit and into the other unit and there's only about a $50 difference in my bill so if you could explain that that would help I think the number was 2701 Michael ashinhurst my return number is 817-345-1465 I mean I sincerely feel like I've gotten ripped off along the way here

MICHAEL A.  |  Expérience générale 
Évaluation :
5

Only downside is we had issues getting our key code to work. But the person in the office helped us out a lot!

MORGAN R.  |  Premières impressions 
Évaluation :
5

Jennifer was so kind and helpful. Great team there.

David M.  |  Expérience générale 
Évaluation :
5

Good service

Solomon M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rebecca m.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOE R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marissa R.  |  Expérience générale 
Évaluation :
5

Jennifer, Greg and the rest of the staff are amazing! They were able to accommodate all of our last minute needs. Made our move in a lot easier for us. I highly recommend their storage facility.

Veronica H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony T.  |  Expérience générale 
Évaluation :
5

Jennifer was amazing.

David M.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jessica R.  |  Online Move In 
Évaluation :
5

Thank u for helpin me yesterday.

CHERTIA M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CYNTHIA D.  |  Premières impressions 
Évaluation :
5

Everyone was professional, friendly an extremely helpful! Super clean facility. Will definitely recommend this location to my friends and family.

Sylvia A.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

anthony h.  |  Premières impressions 
Évaluation :
5

Wish the cost would come down.

GLENN H.  |  Premières impressions 
Évaluation :
5

The staff and facility are excellent. I would take the Mover's "Godly Men" and the few moving companies the same owner has off your list of movers. He is the one that offers the cheapest price. He was suppose to send me 2 people at 5:15. No one arrived until 8:30. Then only one arrived. The owner said he felt bad and if I would give him a 5 star rating he would give me a free day. I needed movers on Friday and the owner did not respond to me all week. He is a crook and does not keep his word. Since your facility is top notch you should get rid of this mover and his multiple moving companies. He does not represent the high standards you work so hard to maintain. Get rid of him. He is trash just throw his company in your dumpster.

Matthew M.  |  Expérience générale 
Évaluation :
5

No coments

Miguel S.  |  Premières impressions 
Évaluation :
5

They really went above and beyond helping me to get set up and situated and it was greatly appreciated very nice staff

Maury W.  |  Premières impressions 
Évaluation :
5

My first time using U-Haul storage, will never use another storage facility again.

john r.  |  Expérience générale 
Évaluation :
5

Everyone was super friendly and extremely helpful! I was transferred from another Uhaul location since they didn't have a storage unit available in the size I needed. The woman behind the desk was expecting me and walked me through the process. I also had trouble with latching the door and another worker eagerly helped me solve the problem! I really appreciate their help in getting me a storage unit.

Sarah S.  |  Premières impressions 
Évaluation :
1

I moved out of this storage in (June 2021,)had a storage unit and had a lock from them ,rented a one-way moving truck from them. I received a call a few weeks ago and they informed me I needed to pay for my storage, I explained the situation the person seemed embarrassed and I assumed it was over ,then last week I get a call to inform me that my storage is going to auction the next morning I told the girl the story she also sounded embarrassed but She was new and told this and said let me talk to the manager who said we'll u left a lock on it so we can't open it, I told her it was empty but she insisted that it must go for auction so I was like..ok auction it !( it's air)! The manager then said she will call me after the auction but that never happened and now I have a survey to fill out, smh Get it together people!!

elvis c.  |  Expérience générale 
Évaluation :
5

U-Haul make other storage facilities look like they have no idea what they are doing. They are so automated.

john r.  |  Premières impressions 
Évaluation :
5

Jennifer at my location was amazing. I was in a bind, needed storage, and I'm so glad I came. I'd give 6 stars if I could.

nick p.  |  Premières impressions 
Évaluation :
5

Great People

JOSEPH C.  |  Expérience générale 
Évaluation :
5

Great People

JOSEPH C.  |  Expérience générale 
Évaluation :
5

I reserved the wrong storage and came in the next morning to correct the issue and they quickly fixed the issue by getting me set up with a bigger unit. Very nice and courteous!

PAUL W.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JANET P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LISA L.  |  Expérience générale 
Évaluation :
5

This is a convenient, well secured facility.

nikki m.  |  Premières impressions 
Évaluation :
5

Everyone were friendly and professional, they made sure we had the right size storage unit, the one I booked was to big. So they changed the unit size. I was truly greatful.

Lavera P.  |  Premières impressions 
Évaluation :
4

I do not agree with having to pay for a full month if you don't need it. You should pro-rate because people move all different times of the month!

Carla D.  |  Expérience générale 
Évaluation :
5

Great staff. Extremely helpful. They were very busy but still found time to help me. They were extremely friendly to everyone even though they were getting crushed by meeting the overwhelming customer needs.

Matthew M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHRYN G.  |  Expérience générale 
Évaluation :
5

Good job, I especially appreciate your service 👌

WILLIAM JAMES H.  |  Premières impressions 
Évaluation :
5

It was all so smooth..... Thank you so much for your help with our move

Crystal C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel F.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JARED G.  |  Expérience générale 
Évaluation :
4

I haven't started moving my things in yet but have been to the unit and put my lock on and the facility is very well maintained as I can tell thus far.

Carol M.  |  Online Move In 
Évaluation :
4

When I came in to order the truck there was no trucks available however there was a truck do the next day I got the truck next day the truck needed a front end alignment none of the power source worked in the truck a door lock was out of the truck and the staff didn't have an appliance dolly I had to drive to the other facility to receive I have clients dolly had no fault to the staff that was excellent they were short on demand due to the management of the facility over all management of the facility

jairus b.  |  Premières impressions 
Évaluation :
4

U-haul is a nice and clean place. But two thing I didn't like was, that it takes me about 20 to 35 minutes to talk to the person there, when I try to call. It's a long wait just to speak to someone there. And another is that the rates keeps going up every year. I started at somewhere around $95 and end up at $139,95 a month and going up again. That's the reason why I got out. I was there for at least 6 years. Other then that the Place is clean and nice.

DANNY M.  |  Expérience générale 
Évaluation :
5

Detra was great, worked with me on getting a unit for my college son because his apartment wasn’t ready.

SONIA C.  |  Premières impressions 
Évaluation :
4

I would say maybe put fresh rodent traps etc out. I had to throw away all my mattress they were covered in rat droppings and urine and holes chewed thru them. Also the did not make it clear that f I would be getting a refund on the two extra months I paid for they we are not using. We left last day of September so Need refund for October and November.

LaVonne F.  |  Expérience générale 
Évaluation :
5

Very good and excellent attention 😊👍

JUAN O.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JARED G.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gethswemane M.  |  Expérience générale 
Évaluation :
3

We were given a storage that was full of stuff and had to wait for them to empty it so we could store ours. This made attitudes challenging after moving all weekend. Parking lot lot needs more direction or lack of. Staff was friendly!!

Donna A.  |  Expérience générale 
Évaluation :
5

Gregg was very helpful and knowledgeable, friendly

Dedrick H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stacey B.  |  Expérience générale 
Évaluation :
5

I recommend UHaul for all your moving and storage needs. Thanks

Sheila S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ricardo P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tanya l.  |  Expérience générale 
Évaluation :
4

Sliding doors stopped working even with card. We had to go back the next day to finish and they still did not work. An employee was able to push them open to get in.

Cody R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LANA G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rui D.  |  Expérience générale 
Évaluation :
5

The guys and ladies there were absolutely amazing .

clinton b.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monessia C.  |  Expérience générale 
Évaluation :
2

Terrible Door kept coming off chain they never fixed it Impossible to get thru to anyone not even main uhaul number!

pam d.  |  Expérience générale 
Évaluation :
5

Great place great people second time using them

Daphne F.  |  Expérience générale 
Évaluation :
4

The only comment that I would give you is that I was very disappointed because, even though I made the reservation for a 10x20 storage since July 13, when I got there the attendant told me there were no storage available of that size and he told me the only one available it was a 5x8 or something like that. I was insisting that I was coming from another state and that I needed a storage to leave my stuff, so he started looking for some availability on the system and finally he gave me 2 storages 10x10 and paying more than expected. Totally disappointed !

MARTIN B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOUVONNE W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christina e.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donna A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jackie D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chad B.  |  Premières impressions 
Évaluation :
3

After witnessing communication problems, late fees applied to account when we thought the account would be paid by auto draft, long waits and impossible telephone waiting times made it very difficult to communicate to staff. Even after I left two days early and left my Storage unit open and clean before the end of my month I was still charged the fee. Very difficult to get things done in a timely manner.

Vallis W.  |  Expérience générale 
Évaluation :
1

Could not get into my unit, door was locked, my code was not recognized

cooper w.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brower L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob H.  |  Expérience générale 
Évaluation :
5

Awesome, hard working, friendly and helpful folks.

Kelley O.  |  Premières impressions 
Évaluation :
5

Very professional service from Jennifer, the branch manager, who assisted me personally, both with returning our one-way rental truck, as well as getting us setup with a storage unit. Fortement recommandé!

Kenneth B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trent B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cynthia T.  |  Premières impressions 
Évaluation :
5

I could have used later hours because I work in the day time . So later at night would have helped some times . It's ok .  love this place ! ❤

patricia b.  |  Expérience générale 
Évaluation :
5

Amanda was great! Helped with EVERYTHING we needed!

RANISHIA S.  |  Premières impressions 
Évaluation :
5

All the staff are hard working employees and handle the customers very well

Jacqueline H.  |  Expérience générale 
Évaluation :
5

Jennifer is awesome as well as the rest of the staff but she has gone out of her way above and beyond anything I would expect. I am a big fan the professionalism and Jennifer exudes such qualities, I'd give her a raise and never let her go.. Sincerely John a Lusk

John L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jovan s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUIS L.  |  Premières impressions 
Évaluation :
2

The unit itself is clean, My issue is the staff the lady had us running all over the area. Sending us a wild goose chase all over the area looking for my unit. When our unit was located next to the office where they were located. There is a lack of staff waited in line forever just to buy a lock.

Debbie G.  |  Online Move In 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Lisa D.  |  Online Move In 
Évaluation :
5

The lady who helped us gave me excellent customer service

Kimberly D.  |  Premières impressions 
Évaluation :
1

I reserved exterior 10x15 and got there they did not have one. tried to GIVE me a smaller one {2 on 10,10 and the other 5x8 interior. Sorry but when I RESERVE SOMETHING and suppose to guarantee. .the line was out the door. took45 min to get services.

Martha V.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

anthony g.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Roneisa T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Felishia H.  |  Premières impressions 
Évaluation :
5

Jennifer was the most friendliest person.. I’ve had the opportunity to be around.. and it was for business.. I could only imagine on a personal level... she definitely sets the tone and U-Haul NEEDS her.. customer service is her strong suit..

Danita H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David P.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Candy T.  |  Expérience générale 
Évaluation :
4

Bien

Francisco M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BOUNFORT A.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brandon C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHON G.  |  Online Move In 
Évaluation :
5

she was the only one that really helped me!

pam d.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Travis D.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL K.  |  Expérience générale 
Évaluation :
5

Kevin MD Dimitra were excellent. They made me feel at ease.

Terrance N.  |  Premières impressions 
Évaluation :
5

Everyone there are some of the nicest people, I ever met and I will refer anyone to go there and do business

Lavera P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Colin K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samantha H.  |  Expérience générale 
Évaluation :