They didn't have a dolli/blankets in the truck that I was assured was in there. They then charged me for a missing / damaged dolli, a cleaning fee, and an after hours fee. Doesn't answer when you call to let them know about them not providing a dolli. This location is badBRADY D.
Moving Truck Rental in Haltom City, TX at U-Haul Moving & Storage of Haltom City E
Pour nous contacter
Haltom City, TX 76148
(N Of Hwy 820)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
One-Way and In-Town Local Rentals in Haltom City, TX 76148
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Reserving the equipment was a total nightmare! No one would answer the phone for 2 days. Then they scheduled the wrong date and time. After numerous attempts to call, finally someone to answer the phone. it was re-scheduled. I corrected the information. Upon reviewing the information, it was for the wrong time. After numerous calls, it was corrected. Then I worried if it would be correct when I arrived to pick it up. My previous experience with UHaul has been nothing like this. I hope they get their act together.BOBBY J.
I prefer this vs a self check dropSusan H.
Blankets were missing, straps to hold Tahoe on trailer had been cut so they were too short to secure vehicle on trailer, bug collection on windshield from previous rental had not been removed. Overall very poor service and equipment maintenance.MARK S.
I filled the gas back up to where it was when i picked it up and i still got charged over $20 for nothing! U-Haul is a joke! Completely unprofessional and dishonest company to deal with! I'll never use them again and make sure no one I know does either! The entire experience was a dumpster fire!DANIEL O.
There weren't enough staff on Saturday to move customers through the rental process efficiently. The person who was working did a very good job considering the circumstances. I ordered and paid for a hand truck rental but didn't get one. Called the number to have it removed but was in at least a 20- minute queue . I finally hung up rather than wait any longer. This is a nice, big rental store. Hopefully you can get more help to provide better customer service!NANCY E.
I have used this location several times. Each time I have been very pleased with how everything from check in to trucks being clean and available. Thanks to all the staff for their hard work.ANTHONY R.
Checking in was fast and easyDouglas S.
Great customer service!Brett D.
A pay week all in oneJAMES M.
Location is very un professionalRAYMOND J.
Ms Jennifer was so helpful to me. She made sure I got my reservation properly scheduled with all the moving supplies.PETER B.
They were VERY helpful and accommodating for my needs.Cara S.
Everything was goodPHILLIP RAY H.
Create an alternate entrance & exit.James B.
Not a thing. This was an awesome experience. Every single person we talked to was so niceJAMES B.
There should be a direct line to the location. I was running late for my reservation and I was driving. I called the number and the automatic voice machine tells me to either go online, which I cant because I am driving or stay on the line, which it said there is a 15 min wait...I was only going to be 10 min late so I hung up. That stressed me out because I didn't want to lose my reservation but needless to say the staff took care of me once I got there.JAMES H.
I wish U-Haul offered a taller profile trailerâ€¦TOM S.
Good reviews BUT rang me in under different store location waiting on over $250 to be put back in my account from that mistake. I'd hate that if I was a young person and was needing that $ to buy groceries or diapers for my kid. It could be a huge error to those that couldn't wait for the refund. Waiting stillStephen G.
Terrible return process. The gentleman checking the vehicles said I was good to go once I dropped off the vehicle before the time that was agreed on, I was still charged for 2 days of usage when I only used the vehicle for the one day I agreed to use. I am waiting to get my money back but I am really disappointed. The woman in the front desk did little to help me out. And I was not even contacted and made aware that I was being charged for using the vehicle for 2 extra days even though I never did.Juan L.
It was such a headache to deal with Uhaul in both California and Texas! I will not be using uhaul again. Every time I have used uhaul, or recommended to a friend, there has been an issue. The drop off location was entered wrong when I picked up the truck in California. Instead of having the drop off in Texas, like I told the employee, the drop off was listed as Indiana. I now have a charge of $255 on my bank account that I have to wait to be refund because of your employee's mess up! So frustrating!Linda K.
Get them some help, short staffed never answer phones and tell u your car will dit in they equipment then it doesn'tKEENAN H.
Great staffJesse G.
The guy who helped me hook up the trailer went above and beyond. Excellent service and really appreciated his assistance.Daniel I.
Expand parking. Not enough places to parkJOHNATHON H.