Customer Reviews for U-Haul Moving & Storage of Hammond

3 958 évaluations

1915 SW Railroad Ave   Hammond, LA 70403
(Directly across the street from Hammond Square Mall)

(985) 345-3066

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(985) 345-3066

1915 SW Railroad Ave
Hammond, LA 70403
(Directly across the street from Hammond Square Mall)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
1

Uhaul is apparently incompetent at every location. This was the better of the worst. I had so many PROBLEMS: 1. Ordered the uhaul WEEKS in advance. Then go to my SCHEDULED location in BATON ROUGE to be told I didn't have a truck. Was giving no help…was told to call a line that brought me to 3 different locations around the U.S. where I finally got help to this location. Meanwhile I need to move to Austin in 24 hrs. 2. Finally moving and I get a blowout and a flat in the uhaul that looked like it never had maintenance before. 3. Now I'm being told I OWE charges for “not filling up the truck” when I got the truck was at E. Barely made it across the street to get gas. Y'all are literally the worst company I've ever.

Brett B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yolanda D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stacey I. 
Évaluation :
5

Very Very Very happy thank you very much 😊

shirley m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jenny G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul G. 
Évaluation :
1

The first lady charged my card 28 and told me my reservation was at 12pm but did not say I had to be exactly on time when I got there at 2,3pm it was canceled I did not get a call or anything the second lady was really nice but I had to be re charged for everything but what if I got there and no truck was available. This is really unprofessional

Mack D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Samantha H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daisy S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Natalie C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim W. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Susan M. 
Évaluation :
3

Not very happy with my uhaul experience

Philana B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

clemente g.  |  Premières impressions 
Évaluation :
1

Making sure that the customers reservation can be held and the staff is aware of all company policy. There were several other customers who arrived with reservations and left without what they had reserved.

Karyn M. 
Évaluation :
5

Great and polite service.

Richard G. 
Évaluation :
3

Got there 5 minutes late, charged for a another day !

Robert V. 
Évaluation :
5

She was pleasant and understanding. Documented my concerns.

April H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Albert B. 
Évaluation :
1

Employees attitude are very aggressive

Hezekiah H. 
Évaluation :
3

The issue was that I had received a second, more threatening, email related to late payment for a U-box that wasn't even mine. This time, yes - the erroneous U-Box was removed from my account page. The second issue - how MY U-box got moved from Ft Smith to Hammond - remains a mystery. But that's OK because Hammond is closer to me anyway.

Thomas G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joseph S. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Aarti V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

patricia V. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

david M. 
Évaluation :
5

Very nice people that were very attentive and get it done!

James T. 
Évaluation :
5

Staff is super friendly & helpful! Trucks and store is clean. Great location too!

Jenny G. 
Évaluation :
5

The white lady behind the counter when I came to return was extremely rude and had a horrible attitude. The black lady that inspected my truck wasn't very helpful or polite and acted like a complete bitch

Sonya M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronaldo V. 
Évaluation :
4

Good service. In and out in a fair amount of time

EJack M. 
Évaluation :
1

Rent a 15 foot, bottom was not 15 foot so ended up making more than one trip

Susan N. 
Évaluation :
5

Nothing. Great service and employees were so polite.

Richard G. 
Évaluation :
5

Was planning to do online return. Drove into the location, and there was a nice tent set up to block the intense sun for checkin. Started online, then a worker walked up and said I was good to go. Checked it in for me, and I received confirmation a couple minutes later. Very easy!

Justin A. 
Évaluation :
5

Everything went smooth. The newer truck was immaculate and easy to drive.

Kimberly D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles G. 
Évaluation :
5

Got it and out no problem. Return service was quick also. Thansk

rodney P. 
Évaluation :
3

I did not return the equipment personally -- others handled that for me.

JamesR M. 
Évaluation :
3

Update price on items for sale with correct price.

VINCENT D. 
Évaluation :
2

These people switched vans and added charges to me after I called the and explained to them that I was having issues with the app and link that let's you tell the status of equipment. Good thing I had insurance because I would have incurred a cost that wasn't even for damages done by me. They then charged me for gas when the tank was on half and I put it back where it was on half even after photos had been taken.

Shavale C. 
Évaluation :
2

The facilities are not well maintained and have rodents and stray animals. The roof allowed access for a stray cat to die in the unit. The staff is great but the grounds need updating.

Pershiphine B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lucille C. 
Évaluation :
3

The location is convenient and the morning crew was very professional and helpful. Upon returning truck….. afternoon crew really unprofessional. We waited inside while one guy checked the truck back in. 3 people at the counter openly talking about someone they knew having an STD and how the person got cheated on with all the details etc….. super trashy conversation to have in front of customers. Very unprofessional talk.

Donovan V. 
Évaluation :
2

The girl did not know how to fully hook up the car trailer I rented and I have to wait about 20 min for her to find another employee that did.

Devin N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale L. 
Évaluation :
1

My storage had fire ants and it got flooded

JARRAE K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joey B. 
Évaluation :
1

Rude employee, charged for damage to a truck that I did not do. No walk around before giving me the truck to check for damages. Will be sure to use budget or Penske next time I need something for a few hours.

KATHLYN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cori S.  |  Expérience générale 
Évaluation :
1

Teach customer service skills to employees.

Tamara M. 
Évaluation :
3

There was a lot of missing information

Kayla B. 
Évaluation :
1

Uhaul associates need an in- service on being polite to customers m

William M. 
Évaluation :
5

Nothing, everything went very smoothly. Everyone was very nice, professional, friendly and helpful.

Paul G. 
Évaluation :
3

My rent was due on July 4 and I pick up the RV on the 5th. They still wanted me to paid the hole month of rent because it was already due. After arguing about why I had to paid the hole month rent, that it was bue 1 day before and that it was a holiday, they told me "as a courtesy they charge me have the rent.

Jose l.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

savanah P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andre C. 
Évaluation :
1

Uhual charged me $439 knowing dam well I didn’t authorize that paymeants .

kate g.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike M. 
Évaluation :
3

I only had one problem my brother works for Uhaul so he sent me his SMID number but I was told I could not use it because he was not there or the reservation had to be in his name.

colette r.  |  Premières impressions 
Évaluation :
5

Everything excellent

kim R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VIRGINIA B.  |  Expérience générale 
Évaluation :
5

Trailer floor was dirty.

WILLIAM F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kenita s.  |  Premières impressions 
Évaluation :
3

I was charged for 2 rental periods, I returned the uhaul in the allotted time period and put gas back it only to be charged more money.

Melvin P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAJUAN H. 
Évaluation :
5

Afton was very Professional, she handled my questions and concerns quickly with confidence. The entire staff was very friendly and they all had a great sense of humor, and you could tell they enjoy what they're doing; for me it's always a pleasure doing business with people who can have fun doing their job. Check them out, you won't regret it!

Dale S.  |  Premières impressions 
Évaluation :
5

After booking my June appointment in April, the day of the move I was told at the Tulane Ave., New Orleans location that I had to go to the Saint Claude New Orleans location. Then I got a call from Saint Claude saying that they would not have my U-Haul ready. We had to drive almost 50 miles to Hammond Louisiana but I've got to say that Afton Dugas saved the day. What a professional employee and how lucky you all are to have her. Thank you Afton.

Emily J. 
Évaluation :
5

Easy process, courteous staff!

Shavale C. 
Évaluation :
5

N.D.

WILLIAM F. 
Évaluation :
2

I ordered furniture pads but did not receive them. Didn't realize until I got the 26' truck home. Called and they told me I did not order furniture pads and confirmed I didn't pay for them. The main issue is when we returned the truck in a different location they asked about the furniture pads. Since I didn't have the furniture pads as indicated on their original paperwork for what would be returned it was a problem.

Shelly M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick W. 
Évaluation :
5

Have used this location several times. Friendly, courtious

DORIAN B. 
Évaluation :
1

They charge my card 3 times $930 times 3 and they turn around and charge me 27 drs for gas after I left and I made sure I put it back on the line it was on horrible experience

hollisha C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kermie I. 
Évaluation :
5

Nice and courteous staff - and they do their jobs well in this Louisiana heat! In case whoever is reading this lives up north, the humidity/heat down here is disrespectful; I commend them for a job well done!

Colisha H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter S. 
Évaluation :
5

Again some wonderful people. So polite & Friendly, much expected but not always delivered in these days & times. Kudos for U-Haul having exemplary staff. Such a breath of fresh air!!

Brenda D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Darryl A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra B. 
Évaluation :
5

Everything was great

pershing B. 
Évaluation :
5

Ms.Afton and staff are always polite and kind. Very considerate and always helpful.

patricia M.  |  Expérience générale 
Évaluation :
5

Rien

Gene M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason E. 
Évaluation :
5

The gentleman who checked my truck in was really a Godsend! Very helpful and courteous!

JOHN M. 
Évaluation :
3

I was originally reserved a truck at one location but that truck was double reserved and had to go back to this location. Upon retern I discovered I was charged for 6 pads and a dolly which I was not shown or requested. I have no idea if that was corrected. I was moving wood and Had no need for either.

Ron B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tremeka C. 
Évaluation :
5

Excellent service, as always.

SCOTT L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matthew S. 
Évaluation :
1

The woman that helped me set up the to get the U-Haul vehicle was rude & did not give correct pricing

Damon M. 
Évaluation :
4

Staff was nice, courteous, only one small notice, radio didn't work in the truck, but no problem.

CARL P. 
Évaluation :
5

The trailer was ready to go and the process was smooth.

Romine T. 
Évaluation :
1

Horrible customer service from both manager and assistant manager.

Betty C. 
Évaluation :
5

Everything was great.

walter F. 
Évaluation :
3

The location and staff were good. The billing process is confusing because you pay ahead of time and when returning the system wants to charge your card again. The problem I had other than billing was that the staff does not do a walk through inspection with the renter

James C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Riley G. 
Évaluation :
4

Staff was very friendly and helpful, made the process very smooth. Facility is nice, parking lot very easy to maneuver.

Kelly P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jody P. 
Évaluation :
4

The location in Hammond was closed and I used the 24/7 process to return vehicle. However, there were a few employees still left on premises after closing hours who were helpful with completing the 24/7 return.

Mary H. 
Évaluation :
5

Continue the friendly welcome I received.

Dave D. 
Évaluation :
1

Uhaul double booked our truck and the day of pickup when we arrived we were told our 24hr order needed to be back in 14hrs. We were told this is Uhauls policy and is allowed. Would never recommend!

Rob M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan F. 
Évaluation :
2

Rats got in my unit and ruined everything! There was no food in the unit at all.

morgan c.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ronny A.  |  Expérience générale 
Évaluation :
5

Persons managing the front desk were excellent. Extremely professional and helpful.

Mary T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lykeisha B.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dareale B.  |  Premières impressions 
Évaluation :
5

Once I put my things in the unit I didn't need access to it until I came back to get. Although I did check on evey3-4 months. My rental was a successful one. I would use this facility again if I had something to store that I could not accommodate myself All employees were helpful.

Carla B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ERIKA T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Precious D.  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Jeff B.  |  Expérience générale 
Évaluation :
1

These people changed the name on a account argued with a customer who was telling them they never showed identification to get the unit. Ran someone else card to pay for the unit they changed the name of & for over a year held onto a storage that was told to them multiple times wasn't needed. If I had more time on my hands I would've filed a lawsuit on this company. I wouldn't rent anything from this company ever in my life. It had a hole in the unit that ruined items. These people or rude & they will change info on your units. Beware of them.

Bessie K.  |  Expérience générale 
Évaluation :
2

Moved out of storage over 8 months ago. Hammond uhaul 4 month of being gone they charged my credit cart over 400 dollars that I didn't authorize. Spoke with multiple people stating I have move out kept calling stating I had the lock still on the storage unit. I took the lock when I moved out so it was a lie . I will not recommend hammond to anyone

Robert R.  |  Expérience générale 
Évaluation :
1

Trash , TRASH

Betty W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David K.  |  Expérience générale 
Évaluation :
5

Everything and everyone was great. No complaints.

Terrance B.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Crystal W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHAUNA R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lacy B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alfernita S.  |  Premières impressions 
Évaluation :
3

Unable to use dumpster created more of a problem with discording things I did not want once clearing out storage unit.

TRINA W.  |  Expérience générale 
Évaluation :
5

Your representatives at the Uhaul on SW Railroad in Hammond,la were very friendly and accommodating. They provided me a chair and asked if I wanted water or anything while I waited for my pick up.

jaennette a.  |  Premières impressions 
Évaluation :
4

The owner and her staff were excellent. The devastating hurricaine did very little damage to her buildings. There was damage to my unit but it was minimal. Just some water came into the unit from the roof causing a little mold to grow on my furnature. But with a good cleaning it will be fine. Much thanks for all they have done for me.

ELIZABETH M.  |  Expérience générale 
Évaluation :
5

The general manager and her staff was very friendly and so helpful! I give them excellent ratings! I am a manager as well of Academy Sports and Outdoors and I know how important positive rating are! But this team was more than great and needed to be called out for being so awesome!

Lorenzo M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Willie O.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Stephanie P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEVAREO M.  |  Premières impressions 
Évaluation :
2

When we started unpacking out boxes there were several roaches in the boxes.

Kaitlin D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley B.  |  Expérience générale 
Évaluation :
5

When I enter the environment was very warm and welcoming. The staff treated me very well. I would send my family and friends there way

TRACEY W.  |  Expérience générale 
Évaluation :
1

Fraud account was open in my name and used my credit card that was not authorized

Robert R.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

APRIL S.  |  Premières impressions 
Évaluation :
1

UHaul has called me constantly. They have left voicemails for a Louis. I have called them back 5-6 times and told them they had the wrong number, and I still would get calls constantly!! That is NOT my name listed as the customer. I can't review something I did not get.

Kennadei L.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Larry L.  |  Premières impressions 
Évaluation :
5

The First Cashier checked me out she was friendly but the second one when I had to go back in she had attitude like she didn't want to be at work or she was disgusted

Miranda J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John M.  |  Premières impressions 
Évaluation :
5

Had leak in roof taken care of quickly If you need a great place to store your stuff this is it great staff and service Thank you

Richard C.  |  Expérience générale 
Évaluation :
5

Staff were so helpful and nice. Also, very accommodating to me, and other customers. Merci.

Jo Ann K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

yolunda D.  |  Expérience générale 
Évaluation :
5

your staff at this location is simply awesome!!!!

TYRONE W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel R.  |  Premières impressions 
Évaluation :
1

Worst U-Haul experience ever. I'd ask for my money back if it didn't take up so much uselessness of my time just trying to communicate with such unprofessionalism. I'll never use uhaul again. I'd rather pay more for a better experience than to experience U-Haul again. And this is no exaggeration just about everyone I mention U-Hauls name to has nothing good to say about them as a company therefore indicating the poor customer service being given by this company to clients who spend their hard earned money to use their equipment and services.

Chrissy B.  |  Premières impressions 
Évaluation :
4

The ceiling in the unit was coming down but no water leaks happened.

darrin a.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbel G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teri C.  |  Premières impressions 
Évaluation :
5

The staff were very friendly, and were quick to help whenever I entered the store. Great service!

DEMILE K.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

krystle S.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

darrin a.  |  Premières impressions 
Évaluation :
5

The trailers handled Excellent excellent with a heavy load and under high wind conditions. I will use them again.

James C.  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

chaszion d.  |  Expérience générale 
Évaluation :
5

Great customer service at this location and would refer to family and friends.

Sonya M.  |  Expérience générale 
Évaluation :
5

I had this storage unit for a couple of years. At no point was I ever concerned about the safety of my belongings. Merci.

dameon b.  |  Expérience générale 
Évaluation :
5

Merci

shirley m.  |  Premières impressions 
Évaluation :
5

I recommend U-Haul for moving AND storage!! The staff is very professional, attentive and helpful. Each time I had a problem, U-Haul worked with me to find a workable solution!! 5 STARS

JANIE C.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daniel K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Seldon B.  |  Premières impressions 
Évaluation :
5

My agent was extremely helpful and professional. I can't remember her name, but I was very pleased with her customer service execution. 5 stars!

vanessa m.  |  Expérience générale 
Évaluation :
5

I was impressed at the cleanliness of the units and the facility! I have recommended it to several people since my positive experience! Thank you!!

Kellie F.  |  Expérience générale 
Évaluation :
5

Great Customer Service & VERY Clean

Schilacy J.  |  Premières impressions 
Évaluation :
5

Staff is very friendly and very helpful!!!

Aleta S.  |  Expérience générale 
Évaluation :
5

The young lady who checked in my return and rented me the storage room was very nice, friendly, and helpful. Quick and easy service!

dan l.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONNA B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

adriana d.  |  Expérience générale 
Évaluation :
5

Y’all are so amazing thank you so much for helping me and being so sweet God bless you all

Jennifer K.  |  Premières impressions 
Évaluation :
5

Ms. Afton was knowledgeable, helpful and kind. She made my experience a lot better.

Kyle C.  |  Premières impressions 
Évaluation :
2

Everytime I went in to my storage my card would not let me go out so I had to call and wait for someone to come and let me out

DONNA B.  |  Expérience générale 
Évaluation :
1

I rented storage unit online. I did not select auto pay and I was charged an additional month storage fee. Tried to resolve problem, no help from staff. Be aware. No pro rate.

Donald W.  |  Expérience générale 
Évaluation :
4

Overall great staff , if needed will return

Randy S.  |  Expérience générale 
Évaluation :
5

The staff was very helpful, and Afton Dugas was especially most helpful. I would highly recommend them to friends and colleagues.

rana m.  |  Expérience générale 
Évaluation :
2

The storage unit was nice and clean but the staff can be extremely rude...

Tyrone L.  |  Expérience générale 
Évaluation :
1

I was put out because my car was over the line wow

Patrick G.  |  Expérience générale 
Évaluation :
5

Very friendly and helpful.

rana m.  |  Premières impressions 
Évaluation :
3

Employee were rude

Stephanie B.  |  Expérience générale 
Évaluation :
5

Very friendly personnel. U haul computer server seems to be a problem because of upgrade, but the personnel ask for help and continued doing her job. Everyone chipped in to help.

GEORGIA H.  |  Premières impressions 
Évaluation :
5

She was nice friendly and made me feel at home and treated me very nice I can give her a 10 for excellent service and very sweet

Charonita L.  |  Premières impressions 
Évaluation :
4

Occasional a/c water leaks / bugs, but promptly dealt with. Disappointed that it took three days before my move out was confirmed. Overall an excellent experience, however.

Erin W.  |  Expérience générale 
Évaluation :
2

The truck's roll door got stuck open because it would open too far. This delayed us a good bit trying to fix it. Tow dolly light not working right. Customer service excellent.

Robin R.  |  Premières impressions 
Évaluation :
3

While the people and facility were great, the value was not. I found units just as good at a much better rate (which included 24 hr access). With the rate increase, I decided it was time to move.

Jeff R.  |  Expérience générale 
Évaluation :
5

KIND AND EFFICIENT

Fox R.  |  Premières impressions 
Évaluation :
5

Thanks for the service

lamont j.  |  Expérience générale 
Évaluation :
5

everything an everyone was GREAT, thanks

Bobby B.  |  Expérience générale 
Évaluation :
1

2 months after I returned the rental they were still charging me. Every time I called I got 10 transfers and no call backs and a bunch of excuses.

RONNIE L.  |  Expérience générale 
Évaluation :
5

The lady who assisted me was very helpful both on the phone and in person. I will definitely recommend UHaul...

Aleta S.  |  Premières impressions 
Évaluation :
5

Great service, I would definitely use them again if needed

Gracie B.  |  Expérience générale 
Évaluation :
5

Awesome experience!!

Candice L.  |  Premières impressions 
Évaluation :
5

.

LANA M.  |  Expérience générale 
Évaluation :
5

I had storage for 18 months and had zero problems. Also, i just rented a trailer and the staff helped me get the trailer hooked up to my truck and answered all y questions. Great experience.

GERARD K.  |  Expérience générale 
Évaluation :
4

I had 2 U-Boxes delivered from Sioux Falls, SD. This place had some major problems with honoring my contract they shipped 7 days late. HAMMOND SQ was Great! Saved me $$ by working with me THANK YOU!

Karen N.  |  Expérience générale 
Évaluation :
5

Excellent

darruiest b.  |  Réservation 
Évaluation :
5

Staff always professional and helpful

katrene h.  |  Expérience générale 
Évaluation :
5

The lady that I talked to on the phone and set my reservation was really understanding and really sweet .

KRISLYN K.  |  Réservation 
Évaluation :
5

The sales associates were awesome. They went out of their way to accommodate me! They had run out of the tail light attachments. They were innovative! As a result, I am in my new place!

Natasha W.  |  Réservation 
Évaluation :
3

S.O.

Joseph V.  |  Expérience générale 
Évaluation :
2

We had to throw a lot of our belongings away d/t water leak and rats.The leak was supposed to be fixed but not sure.After getting some important stuff out we just left few things in storage. #420

CHENELLE B.  |  Expérience générale 
Évaluation :
5

Very satisfied

Benton B.  |  Réservation 
Évaluation :
5

A nice facility. Friendly staff. I didn't like that they require you purchase a specific lock for your unit but other than that it was one great.

Jennifer G.  |  Expérience générale 
Évaluation :
5

POOR.scheduled movers after giving credit card, via phone. Went to see unit before the move and told no such unit available . After checking they found reservation and still said nothing available.

WALTER P.  |  Réservation 
Évaluation :
5

👌

roosevelt a.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Icône de propane
    Propane

    Propane service delivered straight to your door!

  • Icône Ventes de camions
    Camions à vendre

    Nous offrons la plus grande sélection de l'industrie!

Retour
Haut de la page