Lower your prices!!JOHN L.
Customer Reviews for U-Haul Moving & Storage of High Point
Pour nous contacter
High Point, NC 27265
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 7/4/2022: 7h00 am à 5h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Kelly V.
Le client n'a pas laissé de commentaire.Pinkie G. | Premières impressions
Le client n'a pas laissé de commentaire.Sandy S.
Le personnel était amical et serviable. Unit was clean. I had an online reservation at another Uhaul location but when I arrived there I was told there wasn't any available units - obvious communication error between affiliate and corporate website. Luckily I found a unit at this location. Staff at this location was very helpfulBruce M. | Premières impressions
Le client n'a pas laissé de commentaire.Travis F.
HI! We popped a tire an hour into our trip to Sarasota Florida. It took about 21/2 hours to get someone there to fix it. I know from looking online that this can be a problem. (someone reported having to wait 8 hours) I know that this is a difficult situation for you all so I have the following ideas to help: 1. Have the manager show the customer where the spare tire is in the vehicle. 2. Have the manager show where the jack is located and describe how to get to the tire. (There is a bolt holding the tire against the bottom of the back end of your Ford Transport 250. 3. Have the tire changer person bring a spare as well as a tire change. 4. One could put a spare in the back of the van itself along with a jack and some pressurized air. 5. Could there be an app to help with this? It could list all your mechanics in the area and where they are and how long it would take them to get there. (You could sell it! ) 6. Perhaps you could partner with AAA to add to your fleet of mechanics. 7. Hire more telephone operators to reduce peak time waits of 30 minutes or more. Your people were courteous and did their jobs well. Overall the experience was nice. I will recommend U-Haul in the future. Sincerely MikeJohn L.
Le client n'a pas laissé de commentaire.Tate F.
Everything was excellent! The woman who helped me was great and made the whole process very easy. Merci.GARY G.
Nothing your representative was spot on. Thank you for your professionalism.JEFFREY K.
Superb customer serviceVanessa B.
There was only clerk available but she could not complete my order system limitations. So we had to wait until the Mgr, who was busy getting in equip out of the rainTriana W.
The person working in front made me wait 30 to give me the truck , I never paid $14 some protection thing I have screenshots and he charged me â€¦ very poor serviceMcKenzie L.
Le client n'a pas laissé de commentaire.Jeff P.
We did have pretty bad issues with mice…ADESAL J. | Expérience générale
Le client n'a pas laissé de commentaire.Sridhar S.
Le client n'a pas laissé de commentaire.Chelsea N.
Le client n'a pas laissé de commentaire.Kim G.
Le client n'a pas laissé de commentaire.Robin L.
We originally reserved a truck and car hauler. They had the truck but we had to drive an additional 40 miles round trip to pick up the car hauler. The dropoff instructions on our truck rental were different than the dropoff for the car hauler and we had to drive about 35 miles round trip to drop of the truck only to learn this was the wrong place. Sorry, but this is the last time we will ever use UHaul.David L.
Le client n'a pas laissé de commentaire.John O.
This location is customer service based, professional, and accommodating. Staff is awesome, not just with me but all customers I witnessed. Will use again and recommend to others.JEANNA M.
Le client n'a pas laissé de commentaire.Timothy B.
Le client n'a pas laissé de commentaire.Chris C.
Muy buenos 👍🏽JOSE T.
Le client n'a pas laissé de commentaire.BENJAMIN H.
Everything was great! Staff was very helpful. Store was well stocked with supplies. Truck we rented was in excellent condition, rental price was fair. Nothing to improve...very pleased with this location of U Haul.Deborah Z.
Le client n'a pas laissé de commentaire.Dale C.
Le client n'a pas laissé de commentaire.Keesha T.
Le client n'a pas laissé de commentaire.Paul F.
Le client n'a pas laissé de commentaire.Gary D.
Le client n'a pas laissé de commentaire.Jeff E.
The service was exceptional. We had an issue with the truck but it was satisfactorily resolved. The overall experience was great.Hugh H.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.Andrew N.
The associates proffesional and much help. Answered all my questions with knowledgeable explanations.Brandon W.
Great customer from start to finishJAMES V.
Le client n'a pas laissé de commentaire.BRIAN B.
Was not there for the NC drop offAva S.
The turck was not full of fuel as they represented. I learned midtrip that the needle went will past Full when full. Probably ripped me for 5 gallons. Truck without sufficient oil. After I drove 200 miles the "low oil" waring appeared. Checked dip stick. Sure enough. it was dry. That cost me 2 quarts of oil at atruck stop.Edwin R.
I would've loved to know about the towing evaluation you guys offer but only saw the brochure once I was in the office. Overall a great experience though!Charlette M.
Stop telling liesStefanie M.
Le client n'a pas laissé de commentaire.Barbaara M.
Le client n'a pas laissé de commentaire.Rhonda B.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.Fred W.
Le client n'a pas laissé de commentaire.FELICIA W.
Le client n'a pas laissé de commentaire.Tony B.
The gentleman that helped us at pick up (I'm sorry I don't recall his name) was super helpful, friendly and professional!!Linda B.
Le client n'a pas laissé de commentaire.Sarah F.
Both of the staff at this location were, helpful, accommodating, very friendly, an amazing experience and I will be using them again.Jeanna M.
Le service à la clientèle était génial. In my opinion whatever can be improved want matter as long as the customers are treated fairly and I was, any improvement can be made. I thought the service was greatMICHAEL D.
Le client n'a pas laissé de commentaire.Teri K.
They were fast and friendlyJames G.
The woman was very nice and efficient.Stephanie T.
There's no complaints they did very wellCHRISTOPHER R.
Le client n'a pas laissé de commentaire.Thomas K.
Management and team here are great. The 17' truck is acting it's age and very rough shifting, no functioning radio or satellite.DAVID C.
My trailer was not ready for pick upâ€¦. It was not swept clean inside. Also, the wheels on the trailer were missing their grease caps and one of them may have had a bad bearing.steve L.
Le client n'a pas laissé de commentaire.Debra K.
Le client n'a pas laissé de commentaire.Mary B.
Faster check in process with computers.Quiana L.
All good!!NOEL O.
new guy was training it seemed we switched trailer for a smaller one and did not adjust the price had to call back to get it adjusted .gregory R.
The parking and maneuvering in lot is tight. The people here have always been helpful and good to work with.Robert E.
Everything was great from start to finish. There's not a thing I'd change about this experience.Al L.
Tires were bald. Gas was below a quarter! But employee Shane was super nice!Kim W.
Le client n'a pas laissé de commentaire.MICHAEL P.
Le client n'a pas laissé de commentaire.Bryan S.
Le client n'a pas laissé de commentaire.Lavivia P.
The employee on duty was overwhelmed because so many customers arrived at the same time. His attitude reflected his frustration. He did NOT show me anything about the truck as I had to figure it for myself. He didn't place the hand truck I rented in the truck either.Rick J.
Le client n'a pas laissé de commentaire.Lance H.
Le client n'a pas laissé de commentaire.Ameshia T.
the manager actually moved our pods out immediately instead of making us wait to help ensure they were emptied out on time. We really appreciated that gesture.Ken W.
Le client n'a pas laissé de commentaire.Crystal C.
Le client n'a pas laissé de commentaire.THOMAS M.
I loved my Service Rep!Katrina J.
Service was great. I was in and out in a timely fashion and on my way with fully functional equipment.Marc B.
Le client n'a pas laissé de commentaire.Kimeesha G.
The staff was excellent to work with! The guy who cleans and maintains the trucks is an asset for the location - pleasant and happy to help. The truck was clean and ready to go! Merci.Rowland A.
Le client n'a pas laissé de commentaire.LATASHA O. | Expérience générale
Explain the process a little better, the delivery of the U-boxes in comparison to the movers was easily confused.Linda B.
KC is a superstar! Love working with him. A real credit and a wonderful representative of your organization!Barbara C.
Le client n'a pas laissé de commentaire.Darrell W.
Didn't have a good experience. Reserved for 9am and they said no rentals until 9:15 but were not friendly about it. They opened the doors at 9 but made us all wait until 9:15. I asked why and they said to get the computers up and so a group of people don't come on at once at 9 but they did anyway at 9:15 so that made no sense. The guy that checked me out wasn't even friendly probably because I asked why we had to wait.LarryS L.
Le client n'a pas laissé de commentaire.Shelley T.
Le client n'a pas laissé de commentaire.Chrystal B.
I loved my experience at UHaul!Shayne R. | Premières impressions
Le client n'a pas laissé de commentaire.Jamarus H. | Expérience générale
Le client n'a pas laissé de commentaire.Daniel W.
Staff was well organized, perfect location, vehicle was ready & clean, only negative is the cost per mileage seemed alittle pricey, maybe u can consider offering a senior discount for folks like meBrad H.
Looking at the receipt today I noticed I was robbed by this location. I Estimated 30miles for this rent and only used about 25. When checking this morning this office charged me 29miles more than what was showed in the odometer. Never was given the receipt before got charged and trusted on this company. Really bad experiencePerci C.
Le client n'a pas laissé de commentaire.Matthew M.
I was charged for something that I didn't use and had no need to use but they said the seal was broken and that was thatclark S.
Excellent customer service!Tahara M.
Get the gas rightRyan B.
Le client n'a pas laissé de commentaire.Lundun H.
Le client n'a pas laissé de commentaire.JOHNNIE K.
Needed a quick van rental for around the town and glad I stopped by here. Friendly staff walked me thought every steps and got me in and out in few minutes with a clean well equipped van. Return was a breeze too. Thank you U-Haul team.Paresh G.
Shane is greatkathy B.
Le client n'a pas laissé de commentaire.joyce B.
I was incorrectly charged for 2 gallons of gas ($10) when I returned it as it was stated on the contract at the time of rental. I had to call and waiting on reimbursement. That was frustrating, especially since I checked it in with an employeeZAC D.
Le client n'a pas laissé de commentaire.Jason B.
Le client n'a pas laissé de commentaire.STEPHEN F.
Wonderful store with great customer service.Mary D.
The staff was great very helpful. I will use this facility again if needed and I will recommend it to othersWilliam M. | Expérience générale
Great serviceShowntale T. | Expérience générale
KC very professional. Always on point about the business. Curious and friendly all the time. Time manageable. I sincerely enjoyed doing business with you. Keep doing what you do. Many Blessings.Tori E. | Expérience générale
Great storage spaces and truck rentals. Amazing customer service! Thank you for a smooth transaction.ANGELA F. | Expérience générale
Le client n'a pas laissé de commentaire.Shata T. | Premières impressions
Excellent experience and smooth transition.PAULA P. | Expérience générale
Le client n'a pas laissé de commentaire.Chelsea C. | Expérience générale
Le client n'a pas laissé de commentaire.Joe H. | Premières impressions
Le client n'a pas laissé de commentaire.Tedarius M. | Premières impressions
Le client n'a pas laissé de commentaire.James C. | Expérience générale
Shane and KC were the bestCHERYL E. | Expérience générale
Le client n'a pas laissé de commentaire.James P. | Premières impressions
The staff was friendly and professional. Made moving in very easy.Sara C. | Premières impressions
Everyone was very helpful and professional.Sara C. | Expérience générale
Le client n'a pas laissé de commentaire.wendean j. | Premières impressions
Le client n'a pas laissé de commentaire.LASHELLE B. | Expérience générale
KC was great to work with. So helpful and kind.Chelsea C. | Premières impressions
Le client n'a pas laissé de commentaire.Lauren O. | Premières impressions
Le client n'a pas laissé de commentaire.CHELISEAANTIONET J. | Expérience générale
Le client n'a pas laissé de commentaire.BRYAN K. | Expérience générale
Le client n'a pas laissé de commentaire.Kimberly N. | Premières impressions
They was very polite and very helpful if this facility didn't meet my standards they were sending me to another facility I will come to them againWANDA R. | Premières impressions
The assistance was very much appreciated in helping us check in.Ann J. | Premières impressions
Le client n'a pas laissé de commentaire.Jonathan H. | Expérience générale
Well run, helpful people very friendly.David H. | Expérience générale
I have always enjoy the service that I received from all locations that I have used Staff Very friendly stores clean I will always used this company. The BestPATRICIA R. | Expérience générale
Le client n'a pas laissé de commentaire.Adiel M. | Online Move In
Le client n'a pas laissé de commentaire.P. Ann P. | Expérience générale
Le client n'a pas laissé de commentaire.Jonathan H. | Premières impressions
Le client n'a pas laissé de commentaire.ANGEL W. | Expérience générale
Staff was friendly and very helpfulKATHERINE Y. | Premières impressions
Awesome Manager and staffNICHOLAS A. | Expérience générale
Everything was well and all stuff was fantastic. Only complaint I really have is no light in the unit itself which could make things a bit tricky at times. Other than that will be back if I ever need a unit again.HAYDEN QUINN H. | Expérience générale
Le client n'a pas laissé de commentaire.Aloni D. | Expérience générale
Your Staff need a raise, great and wonderful service. Will be using this company for other needs. Your needs needs a RAISED for such an AWESOME. ThanksmPATRICIA R. | Premières impressions
Very thorough and professional.Tori E. | Premières impressions
Le client n'a pas laissé de commentaire.Ashleigh E. | Expérience générale
Le client n'a pas laissé de commentaire.Sean V. | Expérience générale
Very friendly staff. Quick, efficient, friendly service.Cory M. | Expérience générale
A 60 charge to my debit card was unauthorized and without my knowledge charged without any type of COMMUNICATION with me by the manager. He denied the fact THAT he did it and REFUSED TO LOOK AT THE RECIEPT I had obtained from Corporate. HE WENT BEHIND MY BACK AND CHARGED MY DEBIT CARD WITHOUT MY KNOWLEDGE OR CONSENT WHILE I WAS STANDING RIGHT IN FRONT OF HIM. NO RECORDS EXIST FOR THAT TRANSACTION BUT I HAVE AUDIO AND VIDEO OF HIM DENYING THAT HE DID IT... I HAVE INDISPUTABLE PROOF FROM MY BANK AND A RECEIPT SHOWING THE TRANSACTION.NATHAN C. | Expérience générale
My overall experience with U-Haul was TERRIBLE! The unit (1810) had a horrible odor that developed after the first few days. The smell was much like a dead animal or rodent. But my main problem was the LACK OF COMMUNICATION that existed. Even though I paid my bill I received three (3) "Pre-Lien" letters stating stating I had not paid my bill. When I told the manager he stated "those letters are from Corporate, they don't mean anything, just throw them away." This made no sense. Why didn't the manager simply inform corporate my bill was paid?brian y. | Expérience générale
Le client n'a pas laissé de commentaire.TERRY A. | Expérience générale
Great service!Geneva M. | Premières impressions
very friendly and helpful staff.David H. | Premières impressions
Not enough parking lot spaceSean V. | Premières impressions
Le client n'a pas laissé de commentaire.Laken J. | Expérience générale
Access card did not always work after hours. Changed locks without notification. Staff was excellent.Stuard R. | Expérience générale
Le client n'a pas laissé de commentaire.Allison B. | Expérience générale
Friendly and knowledgeable staffWILLIE M. | Premières impressions
Very friendly and professional staff.Cory M. | Premières impressions
Le client n'a pas laissé de commentaire.Denzil P. | Expérience générale
Le client n'a pas laissé de commentaire.RUSSELL H. | Expérience générale
S.O.Monique L. | Premières impressions
I had items missing out of my storage unit such as my blow dryer and my flat irons and pillows and towelsalisha b. | Expérience générale
Le client n'a pas laissé de commentaire.thomas E. | Expérience générale
My locks were changed without my notice. I had mold on my things after one weekend. There was so much moisture in the unit Rats/mice droppings aplenty were found in my unit. They ate thru some of my things. I saw that rat poison black box was put in my unit. I had to throw things away cause i saw rat droppings on them. Truly disgusting. I was not warned about rats.Zipporah W. | Expérience générale
Storage facility was clean representative was very knowledgeableANGEL W. | Premières impressions
Some staff lacked the proper skills needed for job. The key cards given never worked and you would often have to wait for someone to help you. My unit had a roof leak and damaged my items. NOT HAPPY!Sydney G. | Expérience générale
As always, courteous and ready with all I need. Most helpful and genuinely concerned for ease in moving in and with the appropriate van needs, with great prices. Merci.Stira Q. | Premières impressions
A very positive experience.bee r. | Expérience générale
Great location. Very efficientJoseph A. | Premières impressions
Tom Dugan was a good manager and the reason that we did our business with U-Haul GuyGUY P. | Expérience générale
The staff was outstanding and professional! I would say this location is one of the better onesTodd G. | Premières impressions
The staff here is very friendly and went above and beyond to make sure my questions were answered, and all my needs met. I would recommend this Facility to everyone!Neal K. | Expérience générale
They were great! I was checked in quickly and my truck was dropped off at the storage location so I could empty it into my unit. I recommend them to everyone who wants a hassel free experience!!Neal K. | Premières impressions
Water leaked into our storage unit and when I told the manager he didn’t seem to careNorma M. | Expérience générale
Overall great experience! Had one small issue with billing as I was charged a late fee even after employee said it would be an automatic withdrawal, fee was removed and staff was very polite/helpfulKevin M. | Expérience générale
Scotty Inmya was very pleasant to work with and understood my health situation. However, The facility clearly had a rodent infestation. Many of my items were damaged and Had mice droppings. :-(MARY L. | Expérience générale
The storage unit was listed under my sister who recently passed away. Everyone was so nice and understanding. They worked with me to close her unit. I am so grateful to everyone for all your help!FRANCES J. | Expérience générale
I was disappointed that the first storage unit closed at 5pm (though when planning the UHaul planner told me the site's hours were 5:30pm. It was concerning when I arrived at 5:10pm to find it closedTimothy M. | Réservation
My things were infested with ants in the unit and I had to move to a whole different storage that was new and climate control! They did not reimburse but only half of the the money. I expected toKaren O. | Expérience générale
The store has 24 hours access which allows me to enter at any time of day or night. Employees very helpful.TOM D. | Expérience générale
Filthy!!!! Dead rat in unit when emptied out...expensive Laura Ashley king-size bedspread packaging chewed up. Afraid of what would find if opened up!!!BARBARA H. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!