Excellent service! Friendly!Nancy S.
Customer Reviews for U-Haul Moving & Storage of Hudson
Pour nous contacter
Hudson, FL 34667
(@ New York Av)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.michelle R.
Excellent, reasonably priced climate controlled unit. Great staff, always friendly and professional. Kat does an awesome job!!!! Great Experience!!!!DENNIS H. | Expérience générale
Le client n'a pas laissé de commentaire.Ken B.
Le client n'a pas laissé de commentaire.Dorian K.
Cat at this location helped us fill out a roadside assistance request over the phone and called back to check on us . She is the type of employee this store should be proud to have working for them! Also the contractor(didn't catch his name) who showed up and changed the car hauler tire in the rain went above and beyond for us! I would recommend buying the safe tow policy as I think maintenance might be lacking on the equipment.Warren C.
Le client n'a pas laissé de commentaire.Dianna N. | Premières impressions
Le client n'a pas laissé de commentaire.Michelle W. | Expérience générale
Understaffed in the morning. Only one person on duty to check in and help customers with equipment. Made for a slow check in process. Could not do online check in as the app froze on the final screen and would not move forward.Michael M.
Wonderful staff and customer service!Nicole D.
No one likes the gas tank guess work. Pick it up full, drop it off full. No guessing, I understand the business end of it. It feels too much like the airlines and the baggage situation.Jeffery S.
Le client n'a pas laissé de commentaire.Micheal D. | Premières impressions
Le client n'a pas laissé de commentaire.carie o. | Expérience générale
Le client n'a pas laissé de commentaire.Franklin F.
We arranged to rent 2 trailers, 6'x12'. When we went to pick them up, they discovered one had been stolen off the lot. They had to go get us another trailer from a UHaul down the street. Then when we got home and got one of the trailers loaded, we discovered it had a flat tire. Had to call Roadside Assistance to come. Waited almost 2 hours for someone to arrive. Once the tire was changed and both trailers were loaded, we had no other issues as we drove cross-country.Brenda L.
awesome movers. stay on task and hustled to get the job done. Well worth the money and I highly recommend them for your move.WANDA V.
Very friendly helpful staff. Easy to work with. Definitely recommend.SHAWN R.
Le client n'a pas laissé de commentaire.CHRIS H.
Le client n'a pas laissé de commentaire.Fiona G.
Le client n'a pas laissé de commentaire.SANDRA A.
Kat the manager was very professional and well versed and was excellent and extremely informative and helpful with my moving needs and should be considered a very valuable part of your u haul family 👪Thomas V. | Expérience générale
Excellent customer serviceRosann S.
I was told gas was just over a half a tank and it was NOT.. it was below a half a tankâ€¦ I filled it back to half a tank where I was told to fill it. I was not discounted for filling it up.. I don't feel I should have been responsible for putting more gas in it that I did not use.Brandy S.
The manager was very nasty and rude.Eric V.
great placeDavid C. | Premières impressions
Le client n'a pas laissé de commentaire.Steve I.
Le client n'a pas laissé de commentaire.Robert F.
When I arrived my reservation had been automatically canceled by the system. They did not have the size truck I had requested so I had to use a larger one. Other than the system issue the location and staff were great.Robert B.
Are you kidding me?? I've dealt with UHaul in past and always pleased. Not so this time. One of the worst customer/retailer experience. Contact me and I'll tell you all about it.Gerald F.
Great flawless experience. Kat provided excellent customer service and we hope to rent another unit when one becomes available. MerciLinda G. | Premières impressions
Le client n'a pas laissé de commentaire.Yvonne D.
Very friendly and helpful staff, thank you for a nice experience.Anne O.
Le client n'a pas laissé de commentaire.Jesus M.
Le client n'a pas laissé de commentaire.Stephen C.
Great place.Eric R. | Expérience générale
Left rear lights were out and side rear marker after salesperson gave me okay to goMICHAELI C.
Easy. No hassle.Joseph L.
Le client n'a pas laissé de commentaire.MITCHELL J.
This has nothing to do with any uhaul dealer, but your website is beyond slow and infuriating. It takes me 10 minutes to order a trailer and took me.20 minutes to return. Doesn't matter if I am on wi-fi or 5g, painfully slow ever-timeCraig M.
Le client n'a pas laissé de commentaire.PAMELA F. | Expérience générale
Le client n'a pas laissé de commentaire.Pamela F.
The staff was wonderful. They checked the equipment upon return and asked me about my experience. I had no wait time and the experience was great.ROBERT JAMES W.
Issues with truck; lunging & while idling. Also, limit to speed vehicle could attain. Made drive longer than should have been & was told nothing could be done such as credit to my charge or voucher for future use of rental - disappointing & not good business practice. Advised dealer when dropped offJanet S.
Le client n'a pas laissé de commentaire.PAUL J.
I originally placed my order to get a truck at a U Haul a few blocks from us. U Haul called about a week later to change locations to one about 4 miles away. They said the location close to me didn't have a 15 footer. The morning of pick up, guess what they had sitting there. Yep 15 footer. In fact they had one there a few days before. Not happy with UHaul.Robb P.
The clerk needs to be more friendly; he don't even show us the vehicle and Im so confused why in your website the milage rate is 0,59 cents and I got charged 0,69 centsNitza R.
Le client n'a pas laissé de commentaire.HARRY S.
Our appointment was for 10:00 AM. We were not serviced until close to 11:00 AM. If an appointment is scheduled for a specific time, it should be honored.John D.
Le client n'a pas laissé de commentaire.Simmie h. | Expérience générale
I have rented from UHaul several times without a problem. This experience was horrible. The truck was dirty inside and out. It smelled and was in poor working condition. It needed a wheel alignment because it wouldn't stop swerving as I drove. I had to drive very slow in order to be safea. I had to drive so slow that I was forced to keep the truck an extra day. They didn't answer the phone when I tried to switch it for a different truck. When I reported this to the management and they were not very concerned. They offered the excuse of 'Too Much Rain' to explain why the vehicles were so dirty inside and out. I want a refund.Jose M.
Kat is very knowledgeable, helpful, and will go above and beyond to help people.Edward N. | Expérience générale
I know it's not just the location but uhaul in general but the prices per mile on rental trucks is very high.Edward N.
Le client n'a pas laissé de commentaire.Kellie R.
Le client n'a pas laissé de commentaire.Joseph R.
There were no staff members available at 10:30 in the morning to check me in.SAMANTHA S.
Le client n'a pas laissé de commentaire.Robert T.
The trailer wasn't filthy, but it was not swept clean before pick up.Tony S.
Le client n'a pas laissé de commentaire.Tara T.
Le client n'a pas laissé de commentaire.Wendy S.
Windshield wipers didn't work and the alignment on the truck was way off. Big safety issue.Andrew N.
Gentleman running the counter was very helpful & niceSHAWN S.
Very professional and quick service.Tammy B.
Katherine was very helpful and professional. I will rent my next trailer from this place!!Malcolm O.
Wonderful young lady that helped me when dropping off the trailer.Thomas K.
Thank you for your service.Ellie T. | Expérience générale
Nothing to improve. From making a reservation on the website to pick up and delivery. All went very well!Thomas W.
I went to pick up a truck that an employee had lost keys for. They had to do a new contract to give me an upgrade for a truck too big because I only had boxes. Then when I'm given the next truck the manager pointed at me to leave gas just like I picked up a quarter less but I didn't realized it wasn't changed on contract and then I got charged 35,00 $ extra for gas because she never called the drop off location. Left multiple of messages for manager with her employees and never received an answered back and until today I haven't received the credit for the gas for her mistake of not calling to change the gas marked with 1/4 less. Customer has to double check paper work for Uhual managers and don't go by their word thinking the manager is doing a favor.Bridgette C.
Katherine (owner) is a complete professional with thorough knowledge of her equipment. The facility is clean. The staff is courteous and attentive. It is a busy location which may call for a little patience. Will definitely use this location again! Thanks guysKevin K.
Kat us an excellent person to have on your staff where as she knew her business. Awesome experience.james a. | Premières impressions
Le client n'a pas laissé de commentaire.Bryan A.
Le client n'a pas laissé de commentaire.Alex S. | Premières impressions
I got charges that I just want to verify or for the extra mileage I'm not a hundred percent sure maybe in the future we can clarify this type of information quicker that's all other than that you guys are greatDAVID D.
I rented a trailer. While driving on the highway, the trailer came loose from my vehicle. This caused a major traffic jam on the Bayside Bridge, in Cleareater, Fl. I called the store and reported it, Kat was very apologetic and helpful. However this delayed me from reaching my appointment before the rain started. All of my furniture got soak and wet, due to the delay.Anthony J.
Le client n'a pas laissé de commentaire.Gregory L.
Le client n'a pas laissé de commentaire.Nancy D. | Expérience générale
Sign said employee would be out to assist me. Had to go inside during a global pandemic to give the keys to him bc he was on his phone.NORMAN B.
Agent was very professional.knew her job very well.Dolores N.
The facilities, themselves, were great! However, the U-Box tracking was atrocious. I fully understand the demand is high for all U-Haul services right now. But, the corporate tracking communication was inaccurate from start to finish! 2 200 $from Northern California to Gulf Coast of Florida seemed fair (comparatively).Kevin K.
Katherine maintains this facility in a manner other locations can learn from. Best experience to date. Harold "Eddie" Thomas Cape Coral, FLharold T.
Was a great experience all aroundRobert K.
I was told the day I reserved a pickup truck that it could only be for 4 hours. My son and I busted our butts and even left stuff to make sure we got it back within the 4 hrs only to find out from the young man working that day that it was for 24 hrs!!! Miscommunications in the worst way!!!!Yolanda B.
I love dealing business at this location. Your employee Kat is amazing. I meet her years ago at the U-haul on 52 in Hudson location. Kat always takes time to explain anything to me. She always make sure that the customer is the most important person. She is very well mannered. Her store inside and out, impressions me. How very clean it is Everytime I've rented either a storage unit or a moving truck, they are super clean. Kat is very professional and so very awesome at her job. You can tell that she doesn't just work there for the paycheck. She takes pride in her job as manager of any of the U-haul stores she has managed. She treats everyone like the way she wants to be treated. With the up-most respect. I can't tell you how much I myself personally love going to her store and see that happy face. She knows what she is doing. She understands people concerns, comments and complaints and she deals with them in a timely manner. I highly recommend this U-HAUL location.Miss Nadine E. | Premières impressions
Le client n'a pas laissé de commentaire.Michael M. | Expérience générale
GPS took you to a seedy area! Uhaul rep said it happens all the time!Brian L.
Le client n'a pas laissé de commentaire.Omar M. | Expérience générale
They did not have the unit we had reserved.jose R.
Thank you Kayle!Mark S. | Premières impressions
Le client n'a pas laissé de commentaire.William T. | Expérience générale
Le client n'a pas laissé de commentaire.Douglas G.
Be open til 5...not close early...before customer arrivesLisa A.
Le client n'a pas laissé de commentaire.Jared C. | Premières impressions
Le client n'a pas laissé de commentaire.David W.
Miss Cat is by far the most efficient and courteous employee in your organizationJames B.
Best customer service everWilliam H.
Le client n'a pas laissé de commentaire.MARGIE IRENE M.
Everyone was very pleasant and super nice I was treated like a king both my with and I was very impressed with the service thanks for having a great team at the Hudson location AngeloAngelo C.
Lots of storage options at this facility.Jerry J. | Premières impressions
Le client n'a pas laissé de commentaire.ANNETTE M.
Le client n'a pas laissé de commentaire.Carol W. | Expérience générale
Only thing that wud have been better is for the truck to have had cruise control for such a long trip, 3 full days of driving with no cruise is hard.Deborah W.
Le client n'a pas laissé de commentaire.JOHN W. | Expérience générale
Le client n'a pas laissé de commentaire.darlen d. | Premières impressions
Le client n'a pas laissé de commentaire.Judy R. | Expérience générale
A chair in office for Handicap people to sit while waiting even 5 minutes is too long.Ann D.
They r very friendly, polite, and thorough when explanations the contract.Reinaldo D.
The issue I had is that it was not very clear making the reservation that the 15' truck I requested would not be available at the original location I signed up for in Spring Hill. I had to drive further to pickup the truck and then drive the truck further back to my house losing miles that I had planned for on my trip and ended up having to pay extra for miles. If the truck cannot be made available a month in advance at the location requested, then that extra mileage to get to the location U-haul forces you to should be taken off the final bill.Michael L.
Cat and Chandler went out of their way and cleaned out a unit the same day I came in. And then came across the highway to personally let me know the unit was ready. Also appreciate Cat's, "telling it like it is" attitude. Will recommend her, however I have no doubt she will always be full.Jodseph M. | Premières impressions
Le client n'a pas laissé de commentaire.William P.
Le client n'a pas laissé de commentaire.Ronald S.
Le client n'a pas laissé de commentaire.Samantha S.
Le client n'a pas laissé de commentaire.Steven V.
Le client n'a pas laissé de commentaire.Vernon M. | Expérience générale
Le client n'a pas laissé de commentaire.DIANE D.
Concern of the ceiling installation exposed and hanging. She informed me its not the roof, just installation and would not affect my belongings as they did not have another unit available.Diane D. | Premières impressions
Le client n'a pas laissé de commentaire.Kevin J.
Le client n'a pas laissé de commentaire.Terri H. | Online Move In
Le client n'a pas laissé de commentaire.Eduardo A.
Le client n'a pas laissé de commentaire.sam N.
I use this location because the service is very good the equipment is available and the gal who is there is pleasant and knowledgeableAndrea W.
Le client n'a pas laissé de commentaire.Steven R.
Le client n'a pas laissé de commentaire.Francisco D.
Always clean,organized and efficient. ThanksDavid G.
Had to wait to drop off, need to improve in drop off turn aroundFrancesco P.
Professional easy to use...from start to finishLarry G.
Le client n'a pas laissé de commentaire.Ernesto C. | Expérience générale
Le client n'a pas laissé de commentaire.Tracy S.
Le client n'a pas laissé de commentaire.Timothy P.
Le client n'a pas laissé de commentaire.David M. | Expérience générale
Le client n'a pas laissé de commentaire.JAMES H.
Le client n'a pas laissé de commentaire.Robert B.
t the drop off location I was charged extra 17 $That new â€œ Just go get it at the pick up and just drop it off, sucksIMRE H.
Le client n'a pas laissé de commentaire.Alfred M.
Le client n'a pas laissé de commentaire.Vernon M. | Premières impressions
Have someone that is more professional than having you on the phone and another person who was reserving a truck not on speaker phone and yelling at you that you will pay them 50 $out of your pocket. Then she put down that I had to return the truck to her or a 280 $charge if I didn't. She never mentioned that. Really unprofessional and I asked for a receipt and was told they ran out of ink. She kept charging my credit card. I will not going back and I will tell all my friends not to go back too. I was also told by another uhaul rental that the Field Manager would get a hold of me. If she is in charge of the place and getting more places your in trouble. You better get someone else that knows how to be more customer service oriented. Horrible experience and person.Jennifer M.
Le client n'a pas laissé de commentaire.karen D. | Expérience générale
Le client n'a pas laissé de commentaire.gus g. | Expérience générale
We had 2 go 2 another U place 10 miles out of our way cause the trailer we were we suppose had was broken with the Electric hook up...Not 2 happy with U Haul......No Credit 4 the problem it caused us...John G. | Expérience générale
Staff was professional, friendly and very helpful. I would definitely recommend this facility.Tiffany D. | Premières impressions
Le client n'a pas laissé de commentaire.betty l. | Expérience générale
No problems at all with storage facility.....also rented a 26foot moving truck from them....great experience all the way around!Scott A. | Expérience générale
Le client n'a pas laissé de commentaire.Kim V. | Expérience générale
Le client n'a pas laissé de commentaire.KENNETH K. | Expérience générale
Management was mean and threatening. Some one should be looking into this facility. I have been a customer for 4yrs. I will not go back to that facility or recommend it.Richard W. | Expérience générale
You girls rock!Deb F. | Expérience générale
Le client n'a pas laissé de commentaire.Ashlee K. | Expérience générale
Le client n'a pas laissé de commentaire.kerriann h. | Premières impressions
Le client n'a pas laissé de commentaire.Sharon B. | Expérience générale
Le client n'a pas laissé de commentaire.sandy m. | Expérience générale
Le client n'a pas laissé de commentaire.Pat s. | Expérience générale
Nope made to feel like I was a criminal for being late with truck rental even know I was paying as I went lateChen B. | Premières impressions
Le client n'a pas laissé de commentaire.RANDY H. | Premières impressions
Very helpful and convenientMichael R. | Premières impressions
No problems at all. Friendly staff. Will most likely be renting a bigger one soon.Helen R. | Online Move In
Le client n'a pas laissé de commentaire.Nathaniel N. | Expérience générale
Le client n'a pas laissé de commentaire.Christopher A. | Online Move In
Le client n'a pas laissé de commentaire.Vince W. | Premières impressions
Le client n'a pas laissé de commentaire.Erin W. | Online Move In
Very knowledgable staff, friendly.isidore v. | Premières impressions
Friendly and helpful staff willing to help in every way.mary-jo d. | Premières impressions
The unit is clean and the employees are helpful.Shamsher L. | Online Move In
The associate was very pleasant and professional.DENNIS H. | Premières impressions
Very easy to use.David M. | Premières impressions
Staff was well trained.sandy m. | Premières impressions
Tony and Rob work very professional I would use this company again if needed.Thank you so muchmary jo m. | Réservation
Services supplémentaires à cet emplacement
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