Le client n'a pas laissé de commentaire.Kevin V.
Customer Reviews for U-Haul Moving & Storage of Hyannis
Pour nous contacter
Hyannis, MA 02601
(Exit 6 Off Rt 6)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.GREGORY G.
Le client n'a pas laissé de commentaire.Rita C.
Sat in my truck in the return lane from 8:30 to 8:50 resulting in an extra 40 $fee that is not acceptable. I replied yesterday which I have now cut and pasted. Uhaul. Please note the extra 40 $on my bill is completely unacceptable. I returned my vehicle in Hyannis at 8:30 in the return vehicle lane. I was not serviced until 8:56. This is not my responsibility. Please remove the 40 $charge. Merci.Alfred R.
Le client n'a pas laissé de commentaire.Elizabeth F.
Le client n'a pas laissé de commentaire.ANGELA B.
I love the stuff at Hyannis location they are amazingErrol F.
Le client n'a pas laissé de commentaire.Donald F.
Great staffMICHAEL M. | Expérience générale
Le client n'a pas laissé de commentaire.STEVEN M.
Matthew was awesomeDaniel C.
U-Haul service members made this transaction as easy as possible. Will recommend them to anyone looking for a moving vanEdward C.
Customer service was , helpful and friendly. Great experienceMARK P.
staff superhelful friendly even dealing less comedic customersJohn P. | Premières impressions
Le client n'a pas laissé de commentaire.Brian H. | Premières impressions
Absolutly the best service I have seen, did evrything they promised and were right on time for appointment.Steven C.
I would recommend but warn them to really check the truck. Also I called them a number of times and they answer â€œplease holdâ€ without waiting for confirmation. I was on the side of the highway with a check engine light and had to call 4 times and say Do Not put me on hold the last time so they would listen.Jamal S.
Le client n'a pas laissé de commentaire.Peter R.
Great service, with a smile.Francis F.
Le client n'a pas laissé de commentaire.JAMES P.
The Hyannis location was horrible to work with. Our rental was from Friday to Sunday I got 3 different phone calls at noon time on Sunday demanding to know where the truck was because they had someone already there waiting to pick it up. I told them the first phone call I was leaving to bring them the truck and it would take me about 20 minutes to get there. In the 20 minutes it took to drive there I received the other 2 calls asking where the truck was and they had someone that wanted it now. When we did arrive I went inside to apologize for them having to wait and was greeted with an attitude but one of the men at the counter. As soon as I got to the counter he didn't even look at me because he was on his cellphone and said â€œyou need to waitâ€ not even a hello. I told him I was there to return the 26 foot truck that they had harassed me for and with out even looking away from his phone told me I parked it in the wrong spot and to move it and I'd get an email with the receipt. He was completely rude and extremely unprofessional. Then the guy that inspected the truck was acting as if he was bothered to have to inspect it and gave me another attitude because I asked him if the truck would fit in the bay that I was told to move it to. While rolling his eyes exhaling like I was an idiot his only response was â€œobviously notâ€. I will never for any reason do business at the Hyannis uhaul location again. The building was very clean and big and looked like it would be very helpful to anyone with moving needs but the service was absolutely terrible. I have used uhaul many times in many different locations and never was treated so poorly by any other location. Very disappointedKaren L.
Le client n'a pas laissé de commentaire.ANTHONY B.
Le client n'a pas laissé de commentaire.Mark W.
Le client n'a pas laissé de commentaire.ROBERT S.
Coffee & Donuts? ;>)Steven P.
Cadence will go far beyondcthat if hus peers. Great custimer service skills.... respect, knowledge, and promptness!!! ShannonShannon O.
Le client n'a pas laissé de commentaire.Mark E.
Le client n'a pas laissé de commentaire.JAMES C.
Le client n'a pas laissé de commentaire.MARK F.
Train your staff. Our order was lost so the ubox was not ready for pickup when the mover help came in to pick it up even though it was order and delivered 24 hrs before. The unload was delayed for 2 hoursJOEL C.
We ran into a problem with our own truck and staff were very helpful!Kevin M.
New hire was rude, under trained, and acted borderline mentally retarded.JOHN S.
Le client n'a pas laissé de commentaire.Claudia A.
The entire experience was perfect.Max M.
Everything went smoothlyKaren C.
Le client n'a pas laissé de commentaire.Richard W.
Le client n'a pas laissé de commentaire.Jeffrey M.
Le client n'a pas laissé de commentaire.Thomas B.
Le client n'a pas laissé de commentaire.Richard S.
Le client n'a pas laissé de commentaire.BRIAN P.
Le client n'a pas laissé de commentaire.Barry D.
I Believe the trailer I rented was in dis repair and the breaks did not work properly causing me to have premature break failure to my truck. I had to have a break caliper and rotor replaced one day into my trip.Raymond D.
Le client n'a pas laissé de commentaire.Mayara R.
Le client n'a pas laissé de commentaire.Marcel A.
Le client n'a pas laissé de commentaire.Clifford P.
Le client n'a pas laissé de commentaire.SUZANNE D.
Le client n'a pas laissé de commentaire.Andrew M.
On the website, remove the option to reserve trucks that are not available in store, or add a feature online that utilizes the ability for a location employee to confirm availability of said truck option.David W.
Le client n'a pas laissé de commentaire.Laszlo D. | Premières impressions
Le client n'a pas laissé de commentaire.David C.
the mobile phone pickup and drop off was helpful allowing more flexibility. we needed to move things between 3 different locations; so the after hours drop was goodDouglas C.
Le client n'a pas laissé de commentaire.Angelo M.
Le client n'a pas laissé de commentaire.Edward N.
Le client n'a pas laissé de commentaire.Timothy D.
Le client n'a pas laissé de commentaire.Robert K.
Le client n'a pas laissé de commentaire.Harold I.
Le client n'a pas laissé de commentaire.Claudia A.
The app is always very slowDavid T.
Le client n'a pas laissé de commentaire.Allison A.
Le client n'a pas laissé de commentaire.Carlos F.
Ur the best!!Jeffrey E.
Le client n'a pas laissé de commentaire.Brian Z.
Le client n'a pas laissé de commentaire.MARGARET M. | Expérience générale
Le client n'a pas laissé de commentaire.blanca t. | Expérience générale
Nothing! It was a great experience and very personable service personel.Patrica M.
I rent 12 trucks per year and the staff in the Hyannis location is AWESOME!! I always have a great experience.Dawn A.
Simple drop off. Five minutes was all it took. Great experience.ROBERT FRANCIS F.
Charge the right price of miles. I rented cargo van for 0,79 miles and charge me 0,99 miles not right not fun.Edred G.
Le client n'a pas laissé de commentaire.SCOTT B.
Le client n'a pas laissé de commentaire.Rena L.
Easy, professional experience.Karl P.
Le client n'a pas laissé de commentaire.SHAWN G.
Good guysThiago L.
Le client n'a pas laissé de commentaire.Cheryl D.
Le client n'a pas laissé de commentaire.Fred H.
Signage and entry procedures when picking up a vehicle. Current options are "Returns", "Storage", and "Propane".David B.
They did a great job, would recommend to anyone else.Thomas N.
Le client n'a pas laissé de commentaire.Jonathan M. | Expérience générale
Good job, good guys ðŸ‘ðŸ¼ðŸ‘ðŸ¼Thiago L.
Le client n'a pas laissé de commentaire.Paul A.
Le client n'a pas laissé de commentaire.Jeff P.
Tom was outstanding. He was what all bosses should be, engaged and insightful. Wonderful experience!Gregory S.
Le client n'a pas laissé de commentaire.Darice R.
Le client n'a pas laissé de commentaire.Kirsten N.
Le client n'a pas laissé de commentaire.Alexander H.
Le client n'a pas laissé de commentaire.Mary M.
Parking for customers is confusing.Stephen S.
Read my comments and figure it out.tony L.
Le client n'a pas laissé de commentaire.RYAN A.
Le client n'a pas laissé de commentaire.Deborah W.
Le client n'a pas laissé de commentaire.ruben H.
Returning trailer was difficultâ€¦. Followed signs for equipment return. Wasn't a good spot to drop off trailer. Trailer drop-off should be pull through and better marked.Aladdin E.
Le client n'a pas laissé de commentaire.Todd R.
Le client n'a pas laissé de commentaire.John C.
Le client n'a pas laissé de commentaire.Deborah W.
Le client n'a pas laissé de commentaire.Olivia A.
Service was (and is) without question, great!Cameron G.
Sucked to expensivesteven l. | Expérience générale
Friendly staff, pleasant experience quick service.George S.
Le client n'a pas laissé de commentaire.Lawrence R.
Le client n'a pas laissé de commentaire.Jonathan H.
Faster checkin processJohn B.
Le client n'a pas laissé de commentaire.kena s. | Expérience générale
Le client n'a pas laissé de commentaire.Robert S.
Le client n'a pas laissé de commentaire.Charles H.
Le client n'a pas laissé de commentaire.JAMES A.
Le client n'a pas laissé de commentaire.Alisson G.
Le client n'a pas laissé de commentaire.Bradford M.
Staff at Hyannis ma location is greatPatrick C. | Premières impressions
Le client n'a pas laissé de commentaire.Debbie m. | Expérience générale
My only complaint is that it was a bit expensive given the very small outdoor space I rented but otherwise I am satisfied.James F. | Expérience générale
When I arrived, my storage unit was not available The person I dealt with orfered me a smaller unit and did not offer any other solution Very cold person and had no other alternative I traveled about 150 miles and had no choice Why did the telephone operator give me a storage when it wasn't available? I had a confirmation number but what good was that? What are you going to do about this situation? I'mRAYMOND S. | Premières impressions
I had to upgrade because the truck they said would fit all my things was way too small then they insisted that my things would fit in the storage comparable with the truck I got and lo and behold it did not I had to find somewhere else to put some of my things because they didn’t have another unit available that was bigger even though I said that was probably not big enough and asked for something bigger but they insisted that it would be big enoughJill P. | Premières impressions
Staff is helpful but far from friendly. Garbage always present behind the gate. Once saw staff driving inappropriately (insanely fast and squealing tires) with uhaul vehicle on the property.sandra p. | Expérience générale
One problem, I was told you are to get out, nice of them to be blunt after 8 years of never missing a paymentTIMOTHY-24 O. | Expérience générale
Le client n'a pas laissé de commentaire.Robert W. | Premières impressions
Le client n'a pas laissé de commentaire.Bernie M. | Expérience générale
Le client n'a pas laissé de commentaire.Pamela C. | Premières impressions
Le client n'a pas laissé de commentaire.KEVIN S. | Expérience générale
Everything and everyone were great... Thomas was exceptional helpful.Sharon and Howard B. | Expérience générale
Le client n'a pas laissé de commentaire.John M. | Online Move In
Everything was excellent. Especially staff. One suggestion would be to show the numbers at the end of the row. (You might be doing that? It looked like fresh paint and you might be updating everything...) Great place- would recommend!!!Marilyn N. | Expérience générale
Le client n'a pas laissé de commentaire.Lucas F. | Premières impressions
Le client n'a pas laissé de commentaire.TAMMY D. | Expérience générale
Le client n'a pas laissé de commentaire.eleanora h. | Premières impressions
Le client n'a pas laissé de commentaire.Dianne W. | Premières impressions
Le client n'a pas laissé de commentaire.Chloe S. | Premières impressions
Le client n'a pas laissé de commentaire.Raymond A. | Expérience générale
they told me of fetors that the people on the phone did not tell me aboutRaymond A. | Premières impressions
Staff did all they could to accommodate needs besides the shortage of available units during the pandemic. Appreciate the security of the facility for outside storage. Just wish there was a refund policy for paying and then finding a place to live a week later!virginia g. | Expérience générale
Thomas and his team are all very helpful and accommodating. Moves are stressful and I had some challenges with the moving truck itself. The staff were all very helpful and went out of their way to help me find a storage solution while I await truck repairs. I was expecting to have the situation to be a conflict but I was pleasantly surprised with how willing Thomas was to helping solve the situation with the needed truck repairs. I would while heatedly recommend this U-haul store to anyone considering truck rentals, supplies or storage. Thanks again to Thomas and his helpful and informed crew.David M. | Premières impressions
Le client n'a pas laissé de commentaire.Joseph S. | Online Move In
Le client n'a pas laissé de commentaire.fred m. | Premières impressions
Thank you Uhaul of Hyannis MALEE CHARLES P. | Expérience générale
While in location office the staff member behind the computer working with me was beyond rude and disrespectful. If I was not in an emergency due to losing my home because of a fire I would have gone elsewhereDorothy H. | Premières impressions
We have rented from U-Haul for many years in the past (15+ years). This time was difficult due to availability (not U-Haul's fault). However, I want to point out the description for what fits in a 5 x 10 x 8 outside storage is definitely inaccurate and I caution others. The description lists items that will fit but leave out there is no room for anything else! (Boxes, personal items, fans, etc.) Trying to find a larger unit and check daily but so limited during this pandemic! Would still recommend this facility.virginia g. | Premières impressions
The best! Efficient, professional, great communication, great units, easy process.Sandra N. | Online Move In
staff was very sweet and helpful....much appreciated during this stressful timepaula l. | Premières impressions
Very happy the way I was treated, good customer service.Sharon and Howard B. | Premières impressions
Everyone was very friendly and helpfulPamela J. | Online Move In
Le client n'a pas laissé de commentaire.Earl d. | Online Move In
Very helpful counter guy. I wish the outside lanes were marked - had to drive around a bit and search for the right row of units.philip d. | Premières impressions
I would, without hesitation recommended this facility to anyone looking for storage. The staff was extremely accommodating, professional, and cordial. In my case they went above and beyond, and I'm very grateful.Michael C. | Premières impressions
Le client n'a pas laissé de commentaire.Randall C. | Premières impressions
Le client n'a pas laissé de commentaire.Lynn W. | Premières impressions
Before going to u haul I checked rating and I saw that a lot of customers had a good experience with Karen so I had to see and she was excellent very professional at her job another satisfied customerCurtis L. | Premières impressions
The staff was extremely helpful and really friendly.Ana T. | Premières impressions
trouble with lock on storage unit. Staff helped immediately. Great, knowledgeable, patient, friendly staff. A major bonus!! would like higher ceilings in units so one can fit more.leah k. | Premières impressions
U Haul was awesome helping us move furniture and artwork from Geneva Illinois to Martha's Vineyard, MA. The U-Box concept was the most financially viable option.John F. | Expérience générale
The crew couldn't have been nicer. My appalling memory made it necessary for them to answer the same questions several times, which they did graciously. They also gave me a deal without my asking.chris d. | Premières impressions
I had bryan at hyannis mass store help me and he was very professional and knowledgeable with any and every question i had. He made my experience at Uhaul hyannis very pleasant.mary b. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!